What agent could do to change your mind?

Make it clear that Mark wouldn't be dealing with the sale of our house Contact us on a regular basis with updates and build relationship/trust with us Communicate over the phone in a more proffessional and friendly manner Give us feedbacks following viewings without us having to chase them Show us that the agency was proactive in trying to sell our house

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What agent could do to change your mind?

Both of them can try treating their customers with some respect and not treating them like an inconvenience. Start returning calls, emails and deliver on your promises! Act in the best interest of the tenant well as the land lord and start treating your clients with some dignity and respect!

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What agent could do to change your mind?

The maintenance team never phone you back or tell you to ring back tomorrow when you have water pouring through your ceiling. The whole company has communication issues, they dont speak to each other let alone to you. It would be good if they could stick to their word and give me my deposit back.

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What agent could do to change your mind?

They could doe some of the things they prommised when they signed us up

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What agent could do to change your mind?

Been Honest

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What agent could do to change your mind?

1) The agent could have made maintenance fixes once on 3 months at least. 2) They should have only given the keys to the property making sure it had water, doors, wirings done properly 3) They should have let the tenant know that the contract has been renewed even though they said it was 4) Its just cheap to ask someone to leave and then make them stay back to pay rent for 2 months.

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What agent could do to change your mind?

1. We had to chase them to get our deposit back after giving them our account details. 2. When looking for tenants to replace us, they did not give us notice about viewings. They just show up at the property without any notice. They often asked us to show the potential tenants around but it is not our responsibility. When letting us know about a viewing, they text 30 minutes before the viewing "just checking that we have confirmed the viewing at 10" knowing that you had never informed us before. 3. When moving into the property we paid Hart to collect our references. However, after filling in the forms no one bothered to contact our references and then it was left too late. We had to arrange for everyone to send their references in when it is not our responsibility. As I was on a temporary contract we could then only sign for 6 months (when we wanted a year) as there was apparently too late to get a guarantor (I had already told them I was on a 1 year work contract) and had to pay a contract renewal fee.

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What agent could do to change your mind?

More contact, being truthful. Getting there information correct and passing it over to the relevant party ASAP

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