haart
3.7/5, 1718 reviews
67% recommended
88% sales valuation accuracy
92% sales fee satisfaction
Haart ... A dynamic and innovative estate agency that is part of Europe's largest independent estate agents. Buying, selling or just looking, we can help. Contact us to arrange a free valuation or discuss your circumstances and requirements. show more Haart ... A dynamic and innovative estate agency that is part of Europe's largest independent estate agents. Buying, selling or just looking, we can help. Contact us to arrange a free valuation or discuss your circumstances and requirements.

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Latest Reviews

 View all Reviews 1718
17th Sep 2024
reviewed by 'Surya'
“I recently had a house viewing with Dinesh from Haart, and I was very impressed with his professionalism and knowledge. ......”
13th Sep 2024
reviewed by 'Mark'
“Would just like to say Shannon who works in the Slough branch has been great to deal with.She comes ......”
11th Sep 2024
reviewed by 'Glory'
“Haart letting having been amazing, they show up anytime you need them and always willing to help. Thank you Samantha ......”
6th Sep 2024
reviewed by 'Syed'
“Fluffed our SaleWasted a yearAstounding level of attitude without the skills to do the actual job....”
30th Aug 2024
reviewed by 'Rich'
“extremely unprofessional and Poor customer service,The lady agent talks with harsh tone with service Usernever recommend anyone...”
19th Aug 2024
reviewed by 'Daphne'
“I recently had the pleasure of working with Victoria Lambert to rent a new flat, and I couldn't be happier ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 88% 92% £22,000 £6,000,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
122 93 186 195 477 62 278 34 96 175
Opening Hours
  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Estate agents
Letting agents
Latest Properties

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haart Branches (view all 176)
Abbots Langley, WD5
Andover, SP10
Arnold, NG5
Ascot, SL5
Ashford, TN23
Ashford, TW15
Ashford TN24, TN24
Aylesbury, HP20

“Sarrah Karim, thank you very much for your help in ......”

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Jan 09,2014
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Sarrah
By: 'N'
Jan 09,2014
2 people found
this helpful
Sarrah Karim, thank you very much for your help in renting my property. Indeed you were very prompt and proffessional. I look forward in doing business with you again. Regards N Purewal...
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“Thank you for all your (and haart) help in our ......”

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Jan 08,2014
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By: 'Rich'
Jan 08,2014
2 people found
this helpful
Thank you for all your (and haart) help in our recent move. You were by far the most helpful, polite and organised of all the estate agents that we dealt with and we will definitely come to you (haart) when/if we come to sell ...
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“I had been dealing with haart for a few years ......”

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Jan 07,2014
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By: 'Jsokal'
Jan 07,2014
0 people found
this helpful
I had been dealing with haart for a few years and thought they were looking after me. It's only after I found that rent hadn't been collected that I started chasing them for payment. I received constant reassurances from Maurice that its being dealt with. 8 ...
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“We were apprehensive about putting our flat on the market ......”

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Jan 03,2014
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By: 'Tiffany'
Jan 03,2014
2 people found
this helpful
We were apprehensive about putting our flat on the market again as the year before we had tried to sell through a different agent but had received little interest. After a quick valuation appointment we decided to put it on with Haart and try our ...
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“To cut a very long and painful story short...Victoria (......”

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Dec 23,2013
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Victoria
By: 'Haarthater'
Dec 23,2013
5 people found
this helpful
To cut a very long and painful story short... Victoria (the manager of the branch) was the member of staff who I dealt with. She was completely deceiving, dishonest and unhelpful from day 1. I spent 8 months chasing the purchase of a property - spent 3 months ...
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By: Another HAART hater
Jan 13, 2014
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I had similar painful and stressful experience. Guess I was stupid, I offered higher than asking price and that is not enough for Victoria, I think she would only be happy if I crawled between her legs! Anyone would be damn stupid to sell their property via Haart Lboro. I tried to buy a property and the bloody agent put up all sorts of obstacle besides being damn right rude. It seems all the more she knew I wanted to buy this property, all the more she made it difficult, I almost had to beg ...

“Impossible to get through to the agents and always dealing ......”

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Dec 18,2013
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By: 'Ruby'
Dec 18,2013
3 people found
this helpful
Impossible to get through to the agents and always dealing with different people. Fees are way too high and are for made up things. Had to chase the agents constantly to make sure they sent out the right forms and they never kept me informed ...
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“Whatever you do, do not let Haart manage your property ......”

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Dec 15,2013
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By: 'I'
Dec 15,2013
5 people found
this helpful
Whatever you do, do not let Haart manage your property for you, they are totally useless. Last year, I used their "full management service" to manage the letting of a property I own in Colchester as I live too far away to manage it myself. ...
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“Dear Tim,Thank you for all your (and haart) help ......”

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Dec 13,2013
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By: 'Richard'
Dec 13,2013
3 people found
this helpful
Dear Tim, Thank you for all your (and haart) help in our recent move. You were by far the most helpful, polite and organised of all the estate agents that we dealt with and we will definitely come to you (haart) when/if we come ...
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“Sarrah Karim, thank you very much for your help in ......”

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Dec 13,2013
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Sarrah
By: 'N'
Dec 13,2013
3 people found
this helpful
Sarrah Karim, thank you very much for your help in renting my property. Indeed you were very prompt and proffessional. I look forward in doing business with you again. Regards N Purewal...
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“I have recently sold my property for the full asking ......”

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Dec 09,2013
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By: 'Vendor'
Dec 09,2013
3 people found
this helpful
I have recently sold my property for the full asking price through HAART Ruislip branch. I was immediately impressed by Tim Buckley's knowledge of the local market place and his pro-active approach. We very quickly agreed a sensible asking price and concurred that my property ...
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“Terrible agent, lied to all the way through about the ......”

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Dec 09,2013
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Tom
By: 'Ann'
Dec 09,2013
2 people found
this helpful
Terrible agent, lied to all the way through about the sale which fell through. Would not recommend, would recommend to stay well clear of this agent. Tom is extremely pushy and will not take no for an answer. Never had such a bad experience as ...
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What agent could do to change your mind?
Been honest
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“Haart Ruislip have been very professional and excellent since us ......”

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Dec 09,2013
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By: 'Gopal'
Dec 09,2013
4 people found
this helpful
Haart Ruislip have been very professional and excellent since us making the initial offer. Us being first time buyers, Haart made sure everything was smooth right from the beginning , all throughout the process. All purchases and sales would have its ups and downs, but Tim's ...
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“Terrible estate agent - we had to call 4 times to ......”

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Dec 02,2013
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By: 'Investelle'
Dec 02,2013
1 people found
this helpful
Terrible estate agent - we had to call 4 times to enquire about a property for sale, and when we finally got through to a sales agent, he was not able to provide any information about the property. Thankfully we were able to pull some info ...
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What agent could do to change your mind?
The agent could have: 1. Called on Friday to confirm the viewing and his contact details for Saturday 2. Informed us that there would be numerous people viewing the property at the same time 3. Arrived on time 4. Have the courtesy to inform us that he was running late 5. Described the property accurately (communal areas are just as important!) 6. Avoid showing the property at night if the lights are not working!
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“Thank you so much for your efficiency in finding Ros ......”

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Nov 28,2013
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Lorna
By: 'Mark'
Nov 28,2013
2 people found
this helpful
Thank you so much for your efficiency in finding Ros Iles another buyer so quickly when her first ones dropped out. It has enabled my family to move closer to childcare and work. I really appreciate the way you dealt with the sale and how ...
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“Customer service at all levels was a disgrace and they ......”

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Nov 15,2013
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By: 'JS'
Nov 15,2013
5 people found
this helpful
Customer service at all levels was a disgrace and they made the whole process extremely stressful. I ended up taking my keys back, insisting they took down their sign and waiting out the last 6 weeks of the contract. Every day I needed to check Haart, ...
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What agent could do to change your mind?
To be trained in customer service
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“Signed an contract for the sale of my house with ......”

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Nov 14,2013
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By: 'S'
Nov 14,2013
5 people found
this helpful
Signed an contract for the sale of my house with them, initially they were very friendly, I told them that i did not want to use them as a solo agent but at the time Gary one of the sales agent told me that i ...
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What agent could do to change your mind?
Telling the truth stead of so many lies and misleading information, and lack of interest.
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“The letting team are incredibly rude , unhelpful and liars to ......”

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Nov 06,2013
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By: 'Unhappy'
Nov 06,2013
1 people found
this helpful
The letting team are incredibly rude , unhelpful and liars to the point that they could be classified as crooks!!! They delayed most of the application delayed the payment of the first month rent which got me into a bad start with the landlord! They love ...
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“I had my property for sale with Haart but it ......”

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Nov 01,2013
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By: 'unhapper'
Nov 01,2013
7 people found
this helpful
I had my property for sale with Haart but it did not sale and this is what i found with them. Poor management in branch, manager does not know what staff are saying, fees to high and they will mislead you about fee's....
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“When moving into our house there had been no attempt ......”

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Oct 31,2013
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By: 'Blump'
Oct 31,2013
2 people found
this helpful
When moving into our house there had been no attempt to clean since the last tenant. There was a flea infestation and inch thick cat hair covering the property. Getting this first problem solved has been the same as all problems since. In order to ...
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What agent could do to change your mind?
Employ new staff, create a new work ethic.
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“The guys worked hard to sell this property and I ......”

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Oct 24,2013
Minithumbup
By: 'Gerry'
Oct 24,2013
1 people found
this helpful
The guys worked hard to sell this property and I congratulate them for doing so. On reflection the original asking price was a bit optimistic (please be realistic in the future) but we got there in the end. Well done chaps!!...
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“I have used Haart Crystal Palace to buy 2 properties in ......”

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Oct 16,2013
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By: 'Frontside'
Oct 16,2013
0 people found
this helpful
I have used Haart Crystal Palace to buy 2 properties in the last 18 months. They have always been professional. Of particular benefit is that fact that they employ Pam purely to handle all the conveyancing issues and this make communication between buyer and vendor much smoother....
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“This estate agents has been so unbelievably rude, vague and ......”

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Oct 10,2013
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By: ':|'
Oct 10,2013
2 people found
this helpful
This estate agents has been so unbelievably rude, vague and unhelpful. Before we had even moved into the property one of the agents had screamed down the phone at one of my flat mates, after being really vague about the move in date, and then ...
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“Excellent service from good sales team, with effective office staff ......”

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Oct 10,2013
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Dave
By: 'Rob'
Oct 10,2013
0 people found
this helpful
Excellent service from good sales team, with effective office staff providing back up. Haarts did sell our House for the right price in a very competitive market. Haarts would follow up all aspects of the chain to ensure a smooth outcome. Our house was sold ...
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“I found Haart to be very proactive. My previous agent ......”

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Oct 07,2013
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Dave
By: 'G'
Oct 07,2013
1 people found
this helpful
I found Haart to be very proactive. My previous agent did very little and I saw only 3 viewers in several months. On changing to Haart things moved rapidly and I soon had an offer. The charge was slightly more, but you get what you pay ...
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“Simply terrible.1. demanded we move in earlier than we wanted ......”

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Oct 03,2013
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By: 'Notahappycamper'
Oct 03,2013
8 people found
this helpful
Simply terrible. 1. demanded we move in earlier than we wanted or we "wouldn't get the house", come the day of move in, they didn't have the lease ready I was forced to wait 4 hours to get it done (after taking off work) 2. 5/7 items supposedly to ...
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“Georgia comes across as super nice but during my potential ......”

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Sep 28,2013
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By: 'Cash'
Sep 28,2013
1 people found
this helpful
Georgia comes across as super nice but during my potential house views I question her integrity. She doesn't listen ( very vacant ) to what the customer actually wants and tries to sell houses that does not meet the spec. Constantly wasting time with rubbish down graded ...
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What agent could do to change your mind?
Apologise, they are rude.
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“Impossible to communicate with, and was very deceptive as a ......”

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Sep 28,2013
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By: 'genuine'
Sep 28,2013
2 people found
this helpful
Impossible to communicate with, and was very deceptive as a person selling a house that was already sold!!!! Really broke our hearts thinking we had bought the house of our dreams :-(. On arrival of the sale agreement the address was different.........
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What agent could do to change your mind?
We had no written apology........
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“I found David and his team very helpful and polite. ......”

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Sep 25,2013
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David
By: 'rose'
Sep 25,2013
1 people found
this helpful
I found David and his team very helpful and polite. Nothing was too much trouble for them, they kept in regular weekly contact sometimes more to let me know how everything was progressing. They got more people viewing in the 4months I was with them ...
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“All staff were extremely helpful gave me an update on ......”

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Sep 24,2013
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Lorna
By: 'Leslie'
Sep 24,2013
0 people found
this helpful
All staff were extremely helpful gave me an update on regular basis always delivered on promises. Lorna also a great support...
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“I feel I have to take the time to say ......”

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Sep 13,2013
Minithumbup
By: 'Mr'
Sep 13,2013
6 people found
this helpful
I feel I have to take the time to say a big thank you to the team at haart of Ruislip for all the work they put in to selling my maisonette. I had found my new home and was really under pressure to get ...
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Vendor Fees

To be discussed with agent

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 20/10/2022, 11:11 AM by Jessica Shaw
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:11 AM 20/10/2022 by Jessica Shaw

Awards won by haart

Regional Awards won by haart

Individual Branch Awards

Witham, CM8

Cambridge, CB2

Lincoln, LN2

Slough, SL1

Nottingham, NG1

Northampton, NN1

Cambridge, CB1

Birmingham, B17

Sutton, SM1



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