haart
3.7/5, 1727 reviews
67% recommended
88% sales valuation accuracy
92% sales fee satisfaction
Haart ... A dynamic and innovative estate agency that is part of Europe's largest independent estate agents. Buying, selling or just looking, we can help. Contact us to arrange a free valuation or discuss your circumstances and requirements. show more Haart ... A dynamic and innovative estate agency that is part of Europe's largest independent estate agents. Buying, selling or just looking, we can help. Contact us to arrange a free valuation or discuss your circumstances and requirements.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 88% 92% £22,000 £6,000,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
124 94 187 197 479 62 278 34 97 175
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“I do not understand why there are properties available for ......”

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Jan 29,2014
Minithumbdown
By: 'jhene'
Jan 29,2014
2 people found
this helpful
I do not understand why there are properties available for let in Norwich, and yet they go ahead to say they are not available.All because the person interested in renting the property is a student.I find this very offensive and something should be ...
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“Viewings were arranged within a matter of days of the ......”

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Jan 22,2014
Minithumbup
Joshua
By: 'Sarah'
Jan 22,2014
0 people found
this helpful
Viewings were arranged within a matter of days of the house coming onto the market. A buyer was found quickly and Haarts made the whole process run smoothly. Joshua was friendly and professional at all times....
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“I have been on the hunt for a property for ......”

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Jan 22,2014
Minithumbdown
By: 'PennyRibbons'
Jan 22,2014
5 people found
this helpful
I have been on the hunt for a property for about 8 months now and have been regularly dealing with Haart of Plaistow. Frankly, they are the worst estate agents I have ever encountered. They are late to viewings, do not turn up to viewings, fail ...
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Was this helpful? Yes

“Most unhelpful. At first it was almost impossible to hear ......”

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Jan 20,2014
Minithumbdown
By: 'Flatseeker'
Jan 20,2014
1 people found
this helpful
Most unhelpful. At first it was almost impossible to hear the person due to the loud music playing in the background, had to ask three times for it to be turned down before it was (reluctantly). Then the person refused to say if the property ...
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“When it came to selling our flat in Ruislip, we ......”

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Jan 16,2014
Minithumbup
By: 'John'
Jan 16,2014
2 people found
this helpful
When it came to selling our flat in Ruislip, we were pleasantly surprised how quickly haart were able to find a buyer. They were very helpful in ensuring a smooth sale and took all the stress out of the process. If we had another place ...
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Was this helpful? Yes

“From our initial meeting with Mrs. King she was open ......”

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Jan 15,2014
Minithumbup
By: 'Trusty'
Jan 15,2014
0 people found
this helpful
From our initial meeting with Mrs. King she was open and communicative, explaining what would happen throughout the process of selling the property. Even though we live a distance away she has telephoned, e-mailed and written to us to make sure that we knew exactly ...
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Was this helpful? Yes

“James was the perfect estate agent, giving us sound advice, ......”

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Jan 15,2014
Minithumbup
By: 'Gaudygaudi'
Jan 15,2014
0 people found
this helpful
James was the perfect estate agent, giving us sound advice, clear and realistic deadlines. He was always available and quick to sort out issues. An asset to your company. Thanks!...
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Was this helpful? Yes

“The whole process of my purchase of a property from ......”

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Jan 13,2014
Minithumbdown
By: 'Another'
Jan 13,2014
5 people found
this helpful
The whole process of my purchase of a property from HAART was unnecessarily stressful and painful. It is a shame that the agent was HAART because I had looked around for a property for some time and my dealings with other estate agents were wonderful, ...
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What agent could do to change your mind?
Nothing will move Victoria so I shall not waste my time.
Attached Filesnbsp;
Was this helpful? Yes
By: ross
Mar 09, 2018
View all comments (1)
Hi there, Thanks for your kind words and thank you for the 5-star feedback. Have a wonderful day, Regards Ross ...

“This is just to say a very big thanks for ......”

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Jan 10,2014
Minithumbup
Dean
By: 'Will'
Jan 10,2014
2 people found
this helpful
This is just to say a very big thanks for yours and everyone at Haart's services (especially Dean), in arranging the sale of my property at 4 Ruislip Court.   I found the services that you all provided to be very professional and efficient, in view of ...
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Was this helpful? Yes

“Sarrah Karim, thank you very much for your help in ......”

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Jan 09,2014
Minithumbup
Sarrah
By: 'N'
Jan 09,2014
2 people found
this helpful
Sarrah Karim, thank you very much for your help in renting my property. Indeed you were very prompt and proffessional. I look forward in doing business with you again. Regards N Purewal...
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Was this helpful? Yes

“Thank you for all your (and haart) help in our ......”

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Jan 08,2014
Minithumbup
By: 'Rich'
Jan 08,2014
2 people found
this helpful
Thank you for all your (and haart) help in our recent move. You were by far the most helpful, polite and organised of all the estate agents that we dealt with and we will definitely come to you (haart) when/if we come to sell ...
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“I had been dealing with haart for a few years ......”

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Jan 07,2014
Minithumbdown
By: 'Jsokal'
Jan 07,2014
0 people found
this helpful
I had been dealing with haart for a few years and thought they were looking after me. It's only after I found that rent hadn't been collected that I started chasing them for payment. I received constant reassurances from Maurice that its being dealt with. 8 ...
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“We were apprehensive about putting our flat on the market ......”

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Jan 03,2014
Minithumbup
By: 'Tiffany'
Jan 03,2014
2 people found
this helpful
We were apprehensive about putting our flat on the market again as the year before we had tried to sell through a different agent but had received little interest. After a quick valuation appointment we decided to put it on with Haart and try our ...
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Was this helpful? Yes

“To cut a very long and painful story short...Victoria (......”

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Dec 23,2013
Minithumbdown
Victoria
By: 'Haarthater'
Dec 23,2013
5 people found
this helpful
To cut a very long and painful story short... Victoria (the manager of the branch) was the member of staff who I dealt with. She was completely deceiving, dishonest and unhelpful from day 1. I spent 8 months chasing the purchase of a property - spent 3 months ...
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Was this helpful? Yes
By: Another HAART hater
Jan 13, 2014
View all comments (1)
I had similar painful and stressful experience. Guess I was stupid, I offered higher than asking price and that is not enough for Victoria, I think she would only be happy if I crawled between her legs! Anyone would be damn stupid to sell their property via Haart Lboro. I tried to buy a property and the bloody agent put up all sorts of obstacle besides being damn right rude. It seems all the more she knew I wanted to buy this property, all the more she made it difficult, I almost had to beg ...

“Impossible to get through to the agents and always dealing ......”

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Dec 18,2013
Minithumbdown
By: 'Ruby'
Dec 18,2013
3 people found
this helpful
Impossible to get through to the agents and always dealing with different people. Fees are way too high and are for made up things. Had to chase the agents constantly to make sure they sent out the right forms and they never kept me informed ...
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Was this helpful? Yes

“Whatever you do, do not let Haart manage your property ......”

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Dec 15,2013
Minithumbdown
By: 'I'
Dec 15,2013
5 people found
this helpful
Whatever you do, do not let Haart manage your property for you, they are totally useless. Last year, I used their "full management service" to manage the letting of a property I own in Colchester as I live too far away to manage it myself. ...
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“Dear Tim,Thank you for all your (and haart) help ......”

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Dec 13,2013
Minithumbup
By: 'Richard'
Dec 13,2013
3 people found
this helpful
Dear Tim, Thank you for all your (and haart) help in our recent move. You were by far the most helpful, polite and organised of all the estate agents that we dealt with and we will definitely come to you (haart) when/if we come ...
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Was this helpful? Yes

“Sarrah Karim, thank you very much for your help in ......”

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Dec 13,2013
Minithumbup
Sarrah
By: 'N'
Dec 13,2013
3 people found
this helpful
Sarrah Karim, thank you very much for your help in renting my property. Indeed you were very prompt and proffessional. I look forward in doing business with you again. Regards N Purewal...
read full review
Was this helpful? Yes

“I have recently sold my property for the full asking ......”

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Dec 09,2013
Minithumbup
By: 'Vendor'
Dec 09,2013
3 people found
this helpful
I have recently sold my property for the full asking price through HAART Ruislip branch. I was immediately impressed by Tim Buckley's knowledge of the local market place and his pro-active approach. We very quickly agreed a sensible asking price and concurred that my property ...
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Was this helpful? Yes

“Terrible agent, lied to all the way through about the ......”

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Dec 09,2013
Minithumbdown
Tom
By: 'Ann'
Dec 09,2013
2 people found
this helpful
Terrible agent, lied to all the way through about the sale which fell through. Would not recommend, would recommend to stay well clear of this agent. Tom is extremely pushy and will not take no for an answer. Never had such a bad experience as ...
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What agent could do to change your mind?
Been honest
Attached Filesnbsp;
Was this helpful? Yes

“Haart Ruislip have been very professional and excellent since us ......”

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Dec 09,2013
Minithumbup
By: 'Gopal'
Dec 09,2013
4 people found
this helpful
Haart Ruislip have been very professional and excellent since us making the initial offer. Us being first time buyers, Haart made sure everything was smooth right from the beginning , all throughout the process. All purchases and sales would have its ups and downs, but Tim's ...
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Was this helpful? Yes

“Terrible estate agent - we had to call 4 times to ......”

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Dec 02,2013
Minithumbdown
By: 'Investelle'
Dec 02,2013
1 people found
this helpful
Terrible estate agent - we had to call 4 times to enquire about a property for sale, and when we finally got through to a sales agent, he was not able to provide any information about the property. Thankfully we were able to pull some info ...
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What agent could do to change your mind?
The agent could have: 1. Called on Friday to confirm the viewing and his contact details for Saturday 2. Informed us that there would be numerous people viewing the property at the same time 3. Arrived on time 4. Have the courtesy to inform us that he was running late 5. Described the property accurately (communal areas are just as important!) 6. Avoid showing the property at night if the lights are not working!
Attached Filesnbsp;
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“Thank you so much for your efficiency in finding Ros ......”

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Nov 28,2013
Minithumbup
Lorna
By: 'Mark'
Nov 28,2013
2 people found
this helpful
Thank you so much for your efficiency in finding Ros Iles another buyer so quickly when her first ones dropped out. It has enabled my family to move closer to childcare and work. I really appreciate the way you dealt with the sale and how ...
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Was this helpful? Yes

“Customer service at all levels was a disgrace and they ......”

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Nov 15,2013
Minithumbdown
By: 'JS'
Nov 15,2013
5 people found
this helpful
Customer service at all levels was a disgrace and they made the whole process extremely stressful. I ended up taking my keys back, insisting they took down their sign and waiting out the last 6 weeks of the contract. Every day I needed to check Haart, ...
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What agent could do to change your mind?
To be trained in customer service
Attached Filesnbsp;
Was this helpful? Yes

“Signed an contract for the sale of my house with ......”

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Nov 14,2013
Minithumbdown
By: 'S'
Nov 14,2013
5 people found
this helpful
Signed an contract for the sale of my house with them, initially they were very friendly, I told them that i did not want to use them as a solo agent but at the time Gary one of the sales agent told me that i ...
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What agent could do to change your mind?
Telling the truth stead of so many lies and misleading information, and lack of interest.
Attached Filesnbsp;
Was this helpful? Yes

“The letting team are incredibly rude , unhelpful and liars to ......”

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Nov 06,2013
Minithumbdown
By: 'Unhappy'
Nov 06,2013
1 people found
this helpful
The letting team are incredibly rude , unhelpful and liars to the point that they could be classified as crooks!!! They delayed most of the application delayed the payment of the first month rent which got me into a bad start with the landlord! They love ...
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Was this helpful? Yes

“I had my property for sale with Haart but it ......”

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Nov 01,2013
Minithumbdown
By: 'unhapper'
Nov 01,2013
7 people found
this helpful
I had my property for sale with Haart but it did not sale and this is what i found with them. Poor management in branch, manager does not know what staff are saying, fees to high and they will mislead you about fee's....
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“When moving into our house there had been no attempt ......”

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Oct 31,2013
Minithumbdown
By: 'Blump'
Oct 31,2013
2 people found
this helpful
When moving into our house there had been no attempt to clean since the last tenant. There was a flea infestation and inch thick cat hair covering the property. Getting this first problem solved has been the same as all problems since. In order to ...
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What agent could do to change your mind?
Employ new staff, create a new work ethic.
Attached Filesnbsp;
Was this helpful? Yes

“The guys worked hard to sell this property and I ......”

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Oct 24,2013
Minithumbup
By: 'Gerry'
Oct 24,2013
1 people found
this helpful
The guys worked hard to sell this property and I congratulate them for doing so. On reflection the original asking price was a bit optimistic (please be realistic in the future) but we got there in the end. Well done chaps!!...
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Was this helpful? Yes

“I have used Haart Crystal Palace to buy 2 properties in ......”

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Oct 16,2013
Minithumbup
By: 'Frontside'
Oct 16,2013
0 people found
this helpful
I have used Haart Crystal Palace to buy 2 properties in the last 18 months. They have always been professional. Of particular benefit is that fact that they employ Pam purely to handle all the conveyancing issues and this make communication between buyer and vendor much smoother....
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Vendor Fees

To be discussed with agent

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 20/10/2022, 11:11 AM by Jessica Shaw
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:11 AM 20/10/2022 by Jessica Shaw

Awards won by haart

Regional Awards won by haart

Individual Branch Awards

Witham, CM8

Cambridge, CB2

Lincoln, LN2

Slough, SL1

Nottingham, NG1

Northampton, NN1

Cambridge, CB1

Birmingham, B17

Sutton, SM1



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