haart
3.7/5, 1727 reviews
67% recommended
88% sales valuation accuracy
92% sales fee satisfaction
Haart ... A dynamic and innovative estate agency that is part of Europe's largest independent estate agents. Buying, selling or just looking, we can help. Contact us to arrange a free valuation or discuss your circumstances and requirements. show more Haart ... A dynamic and innovative estate agency that is part of Europe's largest independent estate agents. Buying, selling or just looking, we can help. Contact us to arrange a free valuation or discuss your circumstances and requirements.

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Latest Reviews

 View all Reviews 1727
10th Oct 2024
reviewed by 'Matthew Gillett'
“I was helped to a very high standard by Janki Lodhia, whilst dealing with an issue with my property.Janki ......”
4th Oct 2024
reviewed by 'Robert Nalichowski'
“Great Agancy and people who work for them such a hard working team including Ren Pugh , Dany and others I ......”
3rd Oct 2024
reviewed by 'Dawn'
“Scott Stennett came to the family property to do a probate valuation . Scott was extremely polite , professional and considerate to ......”
30th Sep 2024
reviewed by 'Happy seller'
“I was so impressed with Steven who worked for Haarts Blaby from him valuing the property we were selling to ......”
30th Sep 2024
reviewed by 'Abbas Mohamed'
“I would not recommend...Updated, the worse property management;As a landlord, it's crucial to be cautious when dealing with ......”
25th Sep 2024
reviewed by 'Uzair'
“I recently ended my tenancy with Haart for a property in Nottingham, and I have to say, the experience has ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 88% 92% £22,000 £6,000,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
124 94 187 197 479 62 278 34 97 175
Opening Hours
  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Estate agents
Letting agents
Latest Properties

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haart Branches (view all 176)
Abbots Langley, WD5
Andover, SP10
Arnold, NG5
Ascot, SL5
Ashford, TN23
Ashford, TW15
Ashford TN24, TN24
Aylesbury, HP20

“This estate agency were miss-leading about the fees for the ......”

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Jul 17,2015
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Charlotte
By: 'John'
Jul 17,2015
2 people found
this helpful
This estate agency were miss-leading about the fees for the property. Initially telling me that no fees were required. I was able to afford the rent on this basis and went to view the property. Again was informed on the viewing that no fees were ...
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By: Customer Relations Manager
Jul 22, 2015
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Hi John I'm really sorry to hear about this. Please could you email [email protected] with the details so we can look in to this further. Many thanks Melanie Smith Customer Relations Manager ...

“I viewed a property in Slough with the help of ......”

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Jul 10,2015
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Jasmine
By: 'no_name'
Jul 10,2015
4 people found
this helpful
I viewed a property in Slough with the help of Haart, Maidenhead branch. Before we finalized I clearly told that I will be staying in the property only for 8 months, Jasmine on behalf of Haart agreed to it and I made my first payment to ...
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By: Customer Relations Manager
Jul 15, 2015
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Hello I'm really sorry to hear this. Please could you email [email protected] so I can look in to this. Many thanks Melanie Smith Customer Relations Manager ...

“I had ler my property out through Haart. They gave ......”

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Jul 02,2015
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Caroline
By: 'Jas'
Jul 02,2015
3 people found
this helpful
I had ler my property out through Haart. They gave me the wrong details , hid the fine print and forces me into a deal that I did not want to go into but had to due to.urgency of time. Then they never called me ...
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By: Customer Relations Manager
Jul 15, 2015
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Hi Jas I'm really sorry to hear about this. Please could you email [email protected] so we can investigate. Many thanks Melanie Smith Customer Relations Manager ...

“My husband and I were very pleased with the service ......”

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Jun 13,2015
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DEBBIE
By: 'Jean&John'
Jun 13,2015
1 people found
this helpful
My husband and I were very pleased with the service provided at Haarts. Debbie the sales manager was very helpful in guiding us through the buying process. She was always available to give advice and happy to pop round to speak to the seller on ...
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By: Customer Relations Manager
Jun 19, 2015
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Hi Jean & John Thank you for taking the time to leave a review. It is lovely to hear about your experience and the service you received from Debbie and team. All the best for the future! Melanie Smith Customer Relations Manager ...

“They sold our house and after 10 weeks the buyer dropped ......”

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Jun 09,2015
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Annette
By: 'janice'
Jun 09,2015
3 people found
this helpful
They sold our house and after 10 weeks the buyer dropped out.Haarts knew our uyer waslooking at other properties but didnt send any other clients round.After our 10 week contract was finished with Haarts we cancelled and had to give them two weeks notice.Which ...
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What agent could do to change your mind?
Why pay one and half percent when an on line agent can do it much cheaper ie: half a percent and advertise on Zoopls which Haarts do not
Attached Filesnbsp;
Comment on agent fees
Why pay one and half percent when an on line agent can do it much cheaper ie: half a percent and advertise on Zoopls which Haarts do not
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By: Customer Relations Manager
Jun 10, 2015
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Hi Janice I'm sorry to hear about this - please could you email us at [email protected] so we can investigate. Many thanks Melanie Smith Customer Relations Manager ...

“My thanks to Mr Paul Long and his team from ......”

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Jun 04,2015
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Paul
By: 'Laura'
Jun 04,2015
0 people found
this helpful
My thanks to Mr Paul Long and his team from Haart Stratford, who sold my property They were clear and helpful throughout and kept me informed of the process . They managed to get me a very good asking price within 2 weeks of being on the ...
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By: Customer Relations Manager
Jun 10, 2015
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Hi Laura Thank you for your lovely comments. We were concerned to see your 1 star rating but have noticed you have no negative feedback in your comments. If there is anything you wish to discuss please feel free to email us at [email protected] Many thanks Melanie Smith Customer Relations Manager ...

“May 16 Hello Mr Richardson,I am writing to you to ......”

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May 27,2015
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James
By: 'Kerry'
May 27,2015
1 people found
this helpful
May 16 Hello Mr Richardson, I am writing to you to thank you for the excellent service we received from your team at the Chelmsford branch - in particular James Knight and Damian Buck. Immediately we signed with Haart we could see the difference from our ...
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By: Customer Relations Manager
May 27, 2015
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Hi Kerry and Neil, This is lovely to hear, thank you for taking the time to leave a review. We are really pleased to hear about your experience and the service you received from the Chelmsford team. We will ensure this is passed on to them as I am sure they would love to hear your feedback. All the best for the future! Melanie Smith Customer Relations Manager ...

“Haart Chelmsford have been a pleasure to sell our property ......”

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May 25,2015
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Damian
By: 'Paul'
May 25,2015
1 people found
this helpful
Haart Chelmsford have been a pleasure to sell our property with. The team were amazing and very understanding of our personal circumstances. Myself and my partner are in the process of adoption and it was important we sold as quickly as possible but obviously for ...
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By: Customer Relations Manager
May 27, 2015
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Hi Paul, We are so pleased to hear about your experience and the help you received from our Chelmsford team, thank you for taking the time to leave us this lovely review. All the very best for the future! Melanie Smith Customer Relations Manager ...

“I have called them for 3 weeks running and cant get ......”

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May 22,2015
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By: 'MANNY'
May 22,2015
2 people found
this helpful
I have called them for 3 weeks running and cant get through letting dept, left over numerous messages no reply.So if your a landlord think twice. They are aware i would be paying 12 months in advance any landlords wish come true/ if are a landlord ...
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By: Customer Relations Manager
May 27, 2015
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Hi Manny, I'm really sorry to hear this, please could you drop an email to [email protected] so we can look into this. Many thanks, Melanie Smith Customer Relations Manager ...

“My wife and I have been very satisfied with the ......”

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May 19,2015
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Simon
By: 'Len'
May 19,2015
0 people found
this helpful
My wife and I have been very satisfied with the level of service that we have received from the east ham branch of your agency. the guys who were involved with sale of our property were very helpful, very efficient and friendly. they have made ...
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By: Customer Relations Manager
May 27, 2015
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Hi Len Glensman, Thank you for your lovely review, we have enjoyed hearing about your experience and the service you received from our East Ham branch. All the best for the future! Melanie Smith Customer Relations Manager ...

“I have rented my property through Haarts or spicerhaarts as ......”

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May 13,2015
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By: 'Maria'
May 13,2015
3 people found
this helpful
I have rented my property through Haarts or spicerhaarts as it is now called from 2002. All dealings and accounts where done through the local office and I got quality tenants. For the last couple of years it seems that a lot of their stuff is ...
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May 27, 2015
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Hi Maria, I'm so sorry to hear this. Your satisfaction is important to us and we would like the opportunity to look into this for you. Please email [email protected] so we can investigate. Many thanks, Melanie Smith Customer Relations Manager ...

“Acting as an executor of a close friend is stressful ......”

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May 08,2015
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Asha
By: 'C'
May 08,2015
0 people found
this helpful
Acting as an executor of a close friend is stressful enough but when you also have a severe heart condition selling a property becomes more than you feel you can cope with. how grateful I was to leave every thing to Asha Kaur sales manager ...
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May 27, 2015
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Hi C S Gentry, Thank you so much for taking the time to write about your experience. We are really pleased to hear about the service Asha and team provided. All the best for the future, Melanie Smith Customer Relations Manager ...

“i was shown some clients for my property. i had ......”

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May 04,2015
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mohsen
By: 'pritam'
May 04,2015
4 people found
this helpful
i was shown some clients for my property. i had an offer, but initially Haart had my rent per month wrong on their website. my initial dealings were with Mohsen ali, known as MO, who was polite and listening to my requirements on our first ...
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What agent could do to change your mind?
explain breakdown of costs involved, fees. change my percentage to 7 % as initially agreed
Attached Filesnbsp;
Comment on agent fees
very high fee, over 2 months rent from my case
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By: Customer Relations Manager
May 27, 2015
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Hi Pritam, I am so sorry to hear about your experience. Please email [email protected] so we can investigate this for you. Many thanks, Melanie Smith Customer Relations Manager ...

“Please avoid if you can. I booked appointment for 1 bedroom ......”

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Apr 08,2015
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David
By: 'Oxana'
Apr 08,2015
3 people found
this helpful
Please avoid if you can. I booked appointment for 1 bedroom flat with agent called Haasim for Saturday 14 45 and got confirmation email with this time and details of property. When I turn up, I have to wait for 45 minutes but nobody ever show up, I called ...
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By: Customer Relations Manager
Apr 14, 2015
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Dear Oxana I'm really sorry to hear about this. Please could you email [email protected] so we can look into this for you. Many thanks Melanie Smith Customer Relations Manager ...

“Exceptional customer service from start to finish!Thank you to ......”

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Apr 08,2015
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Andrew
By: 'Mr'
Apr 08,2015
0 people found
this helpful
Exceptional customer service from start to finish! Thank you to all the team at Haart in Strood, Kent. From my first meeting with Andrew Perry, I found him to be not only very professional and knowledgeable but also extremely efficient. He was back round first ...
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Apr 08, 2015
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Dear Mr & Mrs Hudson Thank you for your lovely review. We are really pleased to hear about your experience and the service you received from the team. All the best for the future! Melanie Smith Customer Relations Manager ...

“I rented my company via Haart Streatham branch with full ......”

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Mar 31,2015
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By: 'Ray'
Mar 31,2015
2 people found
this helpful
I rented my company via Haart Streatham branch with full management, The tenant sublet my property and completely damaged the house. Haart were aware of the situation and hid it from me. They kept ignoring the issues, but continued collecting the management fees. It costs ...
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By: Customer Relations Manager
Apr 14, 2015
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Dear Ray I'm very sorry to hear this. Please do get in touch so we can investigate: [email protected] Many thanks Melanie Smith Customer Relations Manager ...

“I question the reasonableness of the rental agreement they issue, ......”

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Mar 27,2015
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Kevin
By: 'D'
Mar 27,2015
2 people found
this helpful
I question the reasonableness of the rental agreement they issue, which if often referred to if you have an out of office issue. Andy out of hours or weekend issues with your property cannot be adequately addressed. Their complaints handling process is slow; infact they ...
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What agent could do to change your mind?
Thus far my views are not valued by Haart; so nothing.
Attached Filesnbsp;
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By: Customer Relations Manager
Apr 14, 2015
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Hello I'm sorry to hear about this. Please email [email protected] so we can look into this. Many thanks Melanie Smith Customer Relations Manager ...

“The team at Swindon Haart Estate Agents have provided me ......”

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Mar 06,2015
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Dave
By: 'Claire'
Mar 06,2015
0 people found
this helpful
The team at Swindon Haart Estate Agents have provided me with a fantastic professional and friendly service, infact when a couple of sales fell through, they were straight back on it arranging open viewing days. A great service all round. Dave even helped me find ...
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Mar 13, 2015
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Hi Claire, Thank you so much for your lovely review. We're pleased to hear about your experience with our Swindon branch and wish you all the best for the future. Many thanks Melanie Smith Customer Relations Manager ...

“The Haart team in Rayleigh have worked hard to complete ......”

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Mar 06,2015
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Danielle
By: 'Andy'
Mar 06,2015
0 people found
this helpful
The Haart team in Rayleigh have worked hard to complete the sale of our house. We had a number of hic-ups that they have dealt with in a professional and responsive way. The office has been with us all the way liaising with various people ...
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Mar 13, 2015
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Hi Andy, Thank you for your review. We're really pleased to hear about the good service you received from the team at Rayleigh and wish you all the best for the future! Kind regards Melanie Smith Customer Relations Manager ...

“I bought my property through Haart and the salesman was ......”

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Mar 05,2015
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Sandra
By: 'Matthew'
Mar 05,2015
2 people found
this helpful
I bought my property through Haart and the salesman was very good. However, the office support team, headed by Sandra Barnett, who manage the property dealing with solicitors, vendors etc. was absolutely terrible. The communication and ongoing dialogue could not have been any worse. However ...
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Mar 05, 2015
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Hi Matthew Thank you for your review. I'm really sorry to hear about the problems you faced regarding communication and the support team. Please contact us via email at [email protected] so we can look into this for you. Many thanks Melanie Smith Customer Relations Manager ...

“I attempted to use this letting agency for a one ......”

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Mar 03,2015
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By: 'Anonymous'
Mar 03,2015
3 people found
this helpful
I attempted to use this letting agency for a one bed property They seemed very professional and curteous at first but then the whole experience went down hill. I prepared and gave holding few for the property which was accepted by agents and by the ...
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By: Customer Relations Manager
Apr 22, 2015
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Hi Tenant I'm sorry to hear about your situation. Please do email [email protected] so we can investigate this as your satisfaction is important to us. Many thanks Melanie Smith Customer Relations Manager ...

“I found that Haart staff are very help full and ......”

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Feb 27,2015
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By: 'Mohammad'
Feb 27,2015
0 people found
this helpful
I found that Haart staff are very help full and polite to deal with the customer, also very hard working to show the property to the customers. I would highly recommend the HAAR company for sale and buy the property....
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Comment on agent fees
agent fee was reasonable
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By: Customer Relations Manager
Mar 05, 2015
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Hi Mohammad Thank you for your review. We're really pleased to hear about your experience and the good service you received from our Ilford team. Many thanks Melanie Smith Customer Relations Manager ...

“Disgusted by level of service provided by Haart.We had ......”

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Feb 27,2015
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By: 'PM'
Feb 27,2015
0 people found
this helpful
Disgusted by level of service provided by Haart. We had scheduled moving in to the new property with Haart. One viewing was done with all the furniture and landlord still living at the property. We have signed agreement believing and trusting that property was thoroughly ...
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What agent could do to change your mind?
Inadequate.
Attached Filesnbsp;
Comment on agent fees
Inadequate.
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By: Customer Relations Manager
Mar 05, 2015
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Dear PM Chatys I'm really sorry to hear about your experience. Please email [email protected] so we can investigate. Many thanks Melanie Smith Customer Relations Manager ...

“This experience has been HORRIBLE!!! When coming over from Sweden ......”

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Feb 27,2015
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By: 'Very'
Feb 27,2015
2 people found
this helpful
This experience has been HORRIBLE!!! When coming over from Sweden to the Uk to view, they messed up my viewing and didn't tell me! I ended up coming here, spending lots of money and wasn't able to see ANY of the properties they were going ...
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By: Customer Relations Manager
Mar 05, 2015
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Hello I am very sorry to hear about your experience. Please email [email protected] so we can investigate this for you and ensure there are no further delays. Many thanks Melanie Smith Customer Relations Manager ...

“I have been horrified at the service I have received. ......”

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Feb 25,2015
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By: 'Sophie'
Feb 25,2015
0 people found
this helpful
I have been horrified at the service I have received. The staff do not respond with any speed even to extremely urgent issues (the ceiling just fell in - I have emailed them twice for news and still received no response in 2 days). In only ...
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By: Customer Relations Manager
Mar 05, 2015
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Hi Sophie I'm so sorry to hear about this. Customer satisfaction is extremely important to us and I am disappointed to hear about the issues you have faced. Please could you email [email protected] so we can investigate these for you. Many thanks Melanie Smith Customer Relations Manager ...

“After having a terrible experience with one letting agent in ......”

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Feb 18,2015
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Jamie
By: 'Denise'
Feb 18,2015
0 people found
this helpful
After having a terrible experience with one letting agent in Cambridge. I was so relieved to have met Jamie and the team at Mill road. They are very professional, helpful and quick. I will continue to carry on using them for the renting of my ...
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By: Customer Relations Manager
Feb 19, 2015
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Dear Denise Thank you for your review. We are pleased to hear that Jamie and team have provided a good service and we are delighted to hear that you will be continuing to use us for your properties. All the best Melanie Smith Customer Relations Manager ...

“Holly dealt with pre offer and Maria dealt with post ......”

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Feb 18,2015
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Holly
By: 'iain'
Feb 18,2015
0 people found
this helpful
Holly dealt with pre offer and Maria dealt with post offer. Both were extremely helpful and pleasant. There were a few technical delays caused by buyers but all were solved and sale now complete....
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Feb 19, 2015
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Dear Iain Thank you for your review. We're delighted to hear about your experience and the good service you received from Holly and Maria. All the best for the future! Melanie Smith Customer Relations Manager ...

“The estate agents at Haart Torbay (specifically Luke and Claire) ......”

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Feb 12,2015
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Luke
By: 'SeymourThomas'
Feb 12,2015
1 people found
this helpful
The estate agents at Haart Torbay (specifically Luke and Claire) went the extra mile to ensure the smooth purchase of our property. We were frequently updated on progress, any issues and always kept in the loop. During our purchase we came across issues, however no ...
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Feb 19, 2015
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Dear SeymourThomas Thank you for your lovely review. We are really pleased to hear about your experience with us and about the good service you received from Luke, Claire and the team at haart Torbay. We hope you are happy in your new home and wish you all the best for the future! Melanie Smith Customer Relations Manager ...

“This company is absolutely rubbish. Strongly recommend you not to ......”

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Feb 08,2015
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By: 'Danny'
Feb 08,2015
4 people found
this helpful
This company is absolutely rubbish. Strongly recommend you not to use this agency if you are buying a house. We had a terrible experience when trying to buy a flat through them in Forest Gate. From the very first viewing they were lying about the ...
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By: Customer Relations Manager
Feb 19, 2015
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Dear Danny We are really sorry to hear about your experience and the issues you faced. Customer service is extremely important to us and I would like the opportunity to look into this for you. Please can you drop me an email to [email protected] so I can investigate. Many thanks Melanie Smith Customer Relations Manager ...

“Terrible service from start to finish. Was booked in to ......”

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Feb 06,2015
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Kim
By: 'Julia'
Feb 06,2015
2 people found
this helpful
Terrible service from start to finish. Was booked in to view a property, the agent did not turn up. Vendor saw us waiting outside and showed us round herself. The lack of communication was horrendous throughout. My emails were unanswered, phone calls were not returned. ...
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Feb 19, 2015
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Dear Julia We are really sorry to hear about this. Please can you email these details to [email protected] so we can investigate. Many thanks Melanie Smith Customer Relations Manager ...

Vendor Fees

To be discussed with agent

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 20/10/2022, 11:11 AM by Jessica Shaw
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:11 AM 20/10/2022 by Jessica Shaw

Awards won by haart

Regional Awards won by haart

Individual Branch Awards

Witham, CM8

Cambridge, CB2

Lincoln, LN2

Slough, SL1

Nottingham, NG1

Northampton, NN1

Cambridge, CB1

Birmingham, B17

Sutton, SM1



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