haart
3.7/5, 1727 reviews
67% recommended
88% sales valuation accuracy
92% sales fee satisfaction
Haart ... A dynamic and innovative estate agency that is part of Europe's largest independent estate agents. Buying, selling or just looking, we can help. Contact us to arrange a free valuation or discuss your circumstances and requirements. show more Haart ... A dynamic and innovative estate agency that is part of Europe's largest independent estate agents. Buying, selling or just looking, we can help. Contact us to arrange a free valuation or discuss your circumstances and requirements.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 88% 92% £22,000 £6,000,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
124 94 187 197 479 62 278 34 97 175
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

No Properties

“after a less than positive start with a previous manager ......”

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Jul 26,2016
Minithumbup
By: 'Edward'
Jul 26,2016
0 people found
this helpful
after a less than positive start with a previous manager I had little confidence in my purchase going smoothly. However once Darien took over my purchase and it couldn't have been more different. He was knowledgable, pro active and kept me informed at every stage. ...
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Comment on agent fees
i was happy with the fees - very competitive
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“John has been very helpful from first viewing till the ......”

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Jul 23,2016
Minithumbup
John
By: 'I'
Jul 23,2016
2 people found
this helpful
John has been very helpful from first viewing till the completion. He accomodated our double viewing request on the same day with very short notice, helped us to chase our not-so-professional solicitors and eventually assisted us to change solicitors in the middle of the purchase ...
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Was this helpful? Yes
By: Ross
Jul 25, 2016
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Good morning, Thank you for your review of our Wimbledon branch. We're pleased to hear they provided a helpful service from start to finish. We will pass this feedback on. Regards, Ross ...

“Darien was highly professional and very effectively marketed our property ......”

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Jul 22,2016
Minithumbup
By: 'Gyorgy'
Jul 22,2016
0 people found
this helpful
Darien was highly professional and very effectively marketed our property - he did everything he said he would do. We got a higher price than expected and he deserves full credit for this - I recommend Darien and his team because they delivered the result ...
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Comment on agent fees
Competitive fees
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By: Ross
Jul 22, 2016
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Hi Gyorgy, Thank you for your kind review of our Streatham branch. We're pleased you received a highly effective and professional experience. We will pass this feedback on, Regards Ross ...

“Gary was very professional in his attitude from start to ......”

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Jul 22,2016
Minithumbup
By: 'Jason'
Jul 22,2016
0 people found
this helpful
Gary was very professional in his attitude from start to finish of the sale of my property. Constant updates during the sale and always at the end of the phone for any queries....
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Comment on agent fees
Fees are the standard percentage rates, so no issues there.
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By: Ross
Jul 22, 2016
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Hi Jason, Thank you for your review, we're glad you received a professional and transparent service throughout with our Wimbledon branch. We will pass this feedback on. Regards Ross ...

“Darien is an exemplary member of staff and he guided ......”

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Jul 22,2016
Minithumbup
By: 'Hamish'
Jul 22,2016
0 people found
this helpful
Darien is an exemplary member of staff and he guided and managed the sale of my property to the highest of standards throughout the entire transaction - I would not hesitate to recommend Darien and the firm he represents - fantastic work Darien and thanks ...
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Comment on agent fees
Very competitive
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By: Ross
Jul 22, 2016
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Hi Hamish, Thanks for your review of our Streatham branch, we're pleased you received a hassle free experience with your home sale. We will pass this feedback on, Regards Ross ...

“I first met Darien when he was working in Brixton. ......”

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Jul 21,2016
Minithumbup
By: 'E.E'
Jul 21,2016
0 people found
this helpful
I first met Darien when he was working in Brixton. Now that he's managing the Streatham branch his desire, tenacity and talent shows through even more. He was able to sell my property, he's been able to find me a new properties. He's also got ...
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Comment on agent fees
Not the cheapest but definitely worth every penny
Was this helpful? Yes
By: Ross
Jul 22, 2016
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Hi E.E, Thank you for your review of our Streatham branch. We're pleased an efficient service throughout and we will certainly pass this feedback on. Have a great day, Regards Ross ...

“I bought a house through Darien and as it was ......”

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Jul 21,2016
Minithumbup
By: 'Mr'
Jul 21,2016
0 people found
this helpful
I bought a house through Darien and as it was my first time it was daunting. He helped massively, I remember us speaking on the phone as late as 10pm sometimes where he would reassure and update me. You wouldn't expect that level of service ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Ross
Jul 21, 2016
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Hi Mr Lake, We're very pleased you received a great service from our Streatham branch, we will certainly pass this feedback on. Regards, Ross ...

“Darien is a first rate professional Agent always focused on ......”

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Jul 21,2016
Minithumbup
By: 'LondonDavis'
Jul 21,2016
0 people found
this helpful
Darien is a first rate professional Agent always focused on delivering the best service and performance for his clients. Darien really puts in the extra effort required to get the best results. I absolutely recommend Darien - his results are head and shoulders above any ...
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Comment on agent fees
Absolutely reasonable given the high quality service delivered
Was this helpful? Yes
By: Ross
Jul 21, 2016
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Hi LondonDavid, Thanks for your review of our Streatham branch, we're glad Darien provided an excellent service and went the extra effort for you. We will pass this feedback on, Regards, Ross ...

“The company was been extremely helpful and informative throughout the ......”

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Jul 19,2016
Minithumbup
By: 'Anna'
Jul 19,2016
0 people found
this helpful
The company was been extremely helpful and informative throughout the whole process. Staff are always friendly and were on top of management companies and all involved during the purchase to keep us on track for exchange / completion....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Ross
Jul 20, 2016
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Hi Anna, Thank you very much for your review, we're pleased the Crystal Palace branch were able to provide you a helpful and informative service throughout. We will pass this feedback on. Regards, haart Customer Experience team ...

“I just wanted to say a big thank you to ......”

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Jul 11,2016
Minithumbup
Yvonne
By: 'Liz'
Jul 11,2016
0 people found
this helpful
I just wanted to say a big thank you to Jordan for firstly helping us negotiate our offer on what is now our first property to having the offer accepted by maintaining what is clearly a good relationship with the previous homeowner. I want to ...
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By: Ross
Jul 11, 2016
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Hi Liz, Thank you very much for the review, we're pleased you had a positive experience with us, we will pass this feedback on. Regards, Ross ...

“Malcolm has been extremely efficient during the selling of my ......”

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Jul 08,2016
Minithumbup
Malcolm
By: 'Malcolm'
Jul 08,2016
0 people found
this helpful
Malcolm has been extremely efficient during the selling of my sister in laws house following her having to go into residential care. It has been a sad time for my husband and I to see the family home have to be sold but Malcolm has ...
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Comment on agent fees
Very good
Was this helpful? Yes
By: Ross
Jul 12, 2016
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Hi Malcolm, Thank you very much for your review, we're glad you had an efficient service with our Earlsfield branch. We will pass this feedback on. Regards, Ross ...

“I am very pleased with HAARTS. All the staff at ......”

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Jul 08,2016
Minithumbup
By: 'Susan'
Jul 08,2016
0 people found
this helpful
I am very pleased with HAARTS. All the staff at the crystal palace branch we're so help full and have made every thing so far stress free...
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Comment on agent fees
Very good
Was this helpful? Yes
By: Ross
Jul 12, 2016
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Hi Susan, Thank you very much for your review, we're glad to hear you found our Crystal Palace branch to be helpful. We will certainly pass this feedback on. Regards, Ross ...

“I have been very satisfied with the service I have ......”

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Jul 08,2016
Minithumbup
Natalie
By: 'Sarah'
Jul 08,2016
1 people found
this helpful
I have been very satisfied with the service I have received from both Rizwan and Kay . Both have been very helpful pleasant and efficient throughout with nothing too much trouble . I have been given regular updates in relation to viewings and sales progress on my ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Ross
Jul 12, 2016
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Hi Sarah, We're pleased to hear you were satisfied with the service of our Balham branch, we will pass this feedback on. Thanks again for your review! Regards, Ross ...

“Marita and Mark they ve done their best to sort ......”

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Jul 05,2016
Minithumbup
Marita
By: 'Cristina'
Jul 05,2016
0 people found
this helpful
Marita and Mark they ve done their best to sort out our documents and all the procedures to can buy our house ...very nice and gently always and ready with information ,happy to speak with the solicitors ...both sides ...very happy with their service ...u ...
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Was this helpful? Yes
By: Ross
Jul 08, 2016
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Hi Marita, Thank you for your review, we're very happy to hear you're happy with the service provided by the Slough branch. We will pass this feedback on. Regards, Ross ...

“Sara Byfield helped us purchase our first home in Earlsfield. ......”

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Jul 05,2016
Minithumbup
sara
By: 'Nigel'
Jul 05,2016
0 people found
this helpful
Sara Byfield helped us purchase our first home in Earlsfield. She was extremely professional and helpful throughout the entire process. She made sure that all parties including ourselves as buyers, the property vendors and the solicitors kept to firmly agreed dates throughout the sale, making ...
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Comment on agent fees
Good
Was this helpful? Yes
By: ross
Mar 09, 2018
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Hi there, Thanks for your kind words and thank you for the 5-star feedback. Have a wonderful day, Regards Ross ...

“Graeme and his team in Tooting were very patient with ......”

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Jul 04,2016
Minithumbup
Graeme
By: 'Rhys'
Jul 04,2016
0 people found
this helpful
Graeme and his team in Tooting were very patient with a purchase that involved a long chain and took over 6 months to get over the line. They always got back to me in good time and were professional throughout the process, highly recommended!...
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Was this helpful? Yes
By: Ross
Jul 04, 2016
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Hi Rhys, Thank you very much for your review. We're glad you had a professional service from our Tooting team. Regards, Ross ...

“After a failed open house thanks to a vendor not ......”

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Jul 01,2016
Minithumbup
Reiss
By: 'Inspiration'
Jul 01,2016
0 people found
this helpful
After a failed open house thanks to a vendor not turning up, Reiss clearly felt bad for us (we had turned up with both our children) and offered to take us to another property he thought we might like. It was the 8th property we ...
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By: Ross
Jul 01, 2016
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Hi Reiss, Thanks for your review. We're happy the team's swift thinking resulted in you finding your perfect home. We will pass this feedback on. Regards, Ross ...

“Sara was a great help in managing the purchase of ......”

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Jun 30,2016
Minithumbup
sara
By: 'Lauren'
Jun 30,2016
0 people found
this helpful
Sara was a great help in managing the purchase of our first property. I would definitely recommend her! She was always on hand to answer any questions and was very quick to respond....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Ross
Jun 30, 2016
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Hi Lauren, Thank you very much for your review, we're glad you had a quick and effective experience with our Upper Tooting branch, we will pass this feedback on. Regards, Ross ...

“Its been a long and painful process trying to buy ......”

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Jun 30,2016
Minithumbup
Malcolm
By: 'Zain'
Jun 30,2016
0 people found
this helpful
Its been a long and painful process trying to buy a house (nearly a year) but we have finally got there. I was constantly fed half truths on my first attempt and when Malcolm took over the process I was in a really bad place. ...
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By: Ross
Jun 30, 2016
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Hi Zain, We're very pleased to hear of your positive experience with us, we will pass this feedback on. Regards, Ross ...

“Sam has been amazing help over the last few months, ......”

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Jun 29,2016
Minithumbup
By: 'Sarah'
Jun 29,2016
0 people found
this helpful
Sam has been amazing help over the last few months, and I would definitely recommend her going forward. She has been friendly, professional, and, at a really stressful time been someone I can totally rely on - thank you so much!...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Ross
Jun 29, 2016
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Hi Sarah, We're very pleased to hear you received a friendly and professional service from our Crystal Palace branch, we will pass this feedback on. Regards, Ross ...

“Worked extremely hard to get me the price I wanted. ......”

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Jun 28,2016
Minithumbup
Feroza
By: 'Joanna93'
Jun 28,2016
0 people found
this helpful
Worked extremely hard to get me the price I wanted. She Didn't let anything get in her way. Thanks...
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Comment on agent fees
Good
Was this helpful? Yes
By: Ross
Jun 28, 2016
View all comments (1)
Hi Joanna, Thanks for your review, we're glad we got you the price you were looking for with your new property. We will pass this feedback on to the branch. Regards, Ross ...

“Good communication, always kept us informed of progress and helped ......”

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Jun 28,2016
Minithumbup
By: 'bartosz'
Jun 28,2016
0 people found
this helpful
Good communication, always kept us informed of progress and helped to complete transaction as soon as possible. They even chased other estate agency to speed things up...
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Comment on agent fees
fees were higher then other agency we approached but offered higher sale price and exceeded it
Was this helpful? Yes
By: Ross
Jun 28, 2016
View all comments (1)
Hi there, Thank you very much for this review, we're pleased you received a fast and transparent experience with us. We will pass this feedback on. Regards, Ross ...

“Samantha was so helpful for my transaction to go through ......”

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Jun 27,2016
Minithumbup
Samantha
By: 'BEN'
Jun 27,2016
0 people found
this helpful
Samantha was so helpful for my transaction to go through giving me feedback contacting my solicitors and buyers solicitors for the agreement .I highly recommend her for a promotion because she looks at the welfare of the business. Thanks very much.Ben 43 otterburn house....
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Comment on agent fees
Good.
Was this helpful? Yes
By: Ross
Jun 27, 2016
View all comments (1)
Hi Ben, Thank you very much for your review, we're pleased to hear you received a helpful service throughout. We will certainly pass this feedback on, Regards, Ross ...

“I am very pleased indeed with Darren Harrington and Kenneth (......”

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Jun 25,2016
Minithumbup
Darren
By: 'Anne'
Jun 25,2016
1 people found
this helpful
I am very pleased indeed with Darren Harrington and Kenneth (his associate). They have both afforded me first class service. These staff are always extremely courteous, seem to have boundless enthusiasm, and definately put a great deal of effort into selling ones property. I am ...
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Comment on agent fees
I think the fees are very comparable with other agents ( perhaps a little better than some). Not as cheap as these new internet estate agents, BUT Haart put a lot more work and effort into selling your property which the cheapest ones simply do not do. Better to invest in a quality estate agent such as Haart.
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“Sam was extremely efficient and effective. She provided regular updates ......”

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Jun 24,2016
Minithumbup
Samantha
By: 'Kate'
Jun 24,2016
0 people found
this helpful
Sam was extremely efficient and effective. She provided regular updates and was prompt in responding to queries. A fast smooth purchase thanks to five star service from Samantha and others....
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Comment on agent fees
N/A
Was this helpful? Yes

“Although I dealt mainly with the manager, James Collins, all ......”

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Jun 24,2016
Minithumbup
By: 'Paul'
Jun 24,2016
1 people found
this helpful
Although I dealt mainly with the manager, James Collins, all the staff were helpful. The photographs and information sheet were produced quickly and all other matters were dealt with efficiently. This was especially important, as after I had accepted the buyer's offer, the buyer wished ...
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Comment on agent fees
I agreed a sliding scale depending on the sale price achieved: - over ‚£1.25M : 1.25% - less than ‚£1.25M : 1% I accepted an offer of ‚£1.2M, so the fees charged were 1% which is in lline with the going rate for higher valued properties.
Was this helpful? Yes
By: Ross
Jun 24, 2016
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Hi Paul, Thanks for your review, we're very happy you received a helpful and informed service throughout with our Raynes Park branch, we will pass this feedback on. Regards, Ross ...

“I would like to say that I have been very ......”

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Jun 23,2016
Minithumbup
Samantha
By: 'Paul'
Jun 23,2016
0 people found
this helpful
I would like to say that I have been very impressed with your Samantha Stevens at the branch. She is very good at her approach in getting things done. She comes across as somebody with a great deal of knowledge in the property sales market. ...
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Comment on agent fees
Good
Was this helpful? Yes

“I would like to say a big thank to Malcolm ......”

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Jun 22,2016
Minithumbup
Malcolm
By: 'AH'
Jun 22,2016
0 people found
this helpful
I would like to say a big thank to Malcolm and Ellie at Earlsfield just waiting to complete the sale of my mums house Malcolm's has been so helpfull kept us informed all they was made selling a lot less stressful thank you Malcolm ....
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Comment on agent fees
Good
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“Working with Malcolm and Ellie has been a pleasure. It ......”

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Jun 22,2016
Minithumbup
Malcolm
By: 'Ben'
Jun 22,2016
0 people found
this helpful
Working with Malcolm and Ellie has been a pleasure. It has been a tricky road to negotiating a deal with the other side - but by having the expertise and confidence that Malcolm and Ellie have pursued with has made the whole ordeal a lot ...
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Comment on agent fees
Their fees, to the best of my knowledge, are reasonable. I would position them at the middle-range within the market price.
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“Gary took me under his wing when I was buying ......”

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Jun 22,2016
Minithumbup
By: 'MissBBuchanan'
Jun 22,2016
1 people found
this helpful
Gary took me under his wing when I was buying my property through Haart. He was absolutely excellent, he reassured me when things got tense, commiserated when completion was pushed back, was a force in ensuring all parties were working together and always had time ...
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Comment on agent fees
Good.
Was this helpful? Yes
By: Gary Newman
Jun 22, 2016
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I'm very pleased you are now the proud owner of a lovely flat. I'll be round to see what you do with the place! ...

Vendor Fees

To be discussed with agent

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 20/10/2022, 11:11 AM by Jessica Shaw
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:11 AM 20/10/2022 by Jessica Shaw

Awards won by haart

Regional Awards won by haart

Individual Branch Awards

Witham, CM8

Cambridge, CB2

Lincoln, LN2

Slough, SL1

Nottingham, NG1

Northampton, NN1

Cambridge, CB1

Birmingham, B17

Sutton, SM1



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