I am a first time buyer and have been looking to buy a flat for the last few months which has been a really stressful process. I have been given the run around by various estate agents and I was just about to give up ...
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By: Ross

Sep 12, 2016

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Hi Keeley, Thanks for your kind review of our Worcester Park branch. We're pleased to hear you received a friendly, honest and amazing service. We will pass this feedback on. Regards Ross ...

“I would like to highlight the tireless effort of Adam ......”

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5 Star Review

Sep 05,2016

Adam

By: 'Alex'

Sep 05,2016

Branch: Croydon, 121 South End
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CR0

Branch: Croydon, 121 South End
Sales (as a Vendor)
Postcode: CR0

0 people found
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I would like to highlight the tireless effort of Adam Collier (Manager, South Croydon branch) in his endeavours in the matter of my property sale. Always contactable, and always keeping me updated and instilling confidence during the sometimes stressful process. I would also like to ...
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Sep 05, 2016

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Hi Alex, Thank you for your kind review of our Croydon branch. We're happy to hear they provided an impressive service and that they were always contactable. We will pass this feedback on. Regards Ross ...

“Very good communication and very effective in finding a buyer ......”

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5 Star Review

Sep 05,2016

By: 'Seller'

Sep 05,2016

Branch: Worcester Park, 50 Central Rd
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: KT19

Branch: Worcester Park, 50 Central Rd
Sales (as a Vendor)
Postcode: KT19

1 people found
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Very good communication and very effective in finding a buyer for me. Also, very good photos of my property. Not the cheapest around but they did find a buyer quickly....
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Comment on agent fees

A bit to high.

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Sep 05, 2016

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Hi Seller, Thanks for your review of our Worcester Park branch. We're pleased to hear they provided good communication and an effective overall service throughout. We will pass this feedback on. Regards Ross ...

“I am delighted with the service I have received from ......”

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5 Star Review

Sep 05,2016

Belinda

By: 'Lawin'

Sep 05,2016

Branch: Worcester Park, 50 Central Rd
Services: Sales (as a Buyer)
Sold price: £200000
Would you recommend?: Yes
Postcode: KT4

Branch: Worcester Park, 50 Central Rd
Sales (as a Buyer)
Sold price: £200000
Postcode: KT4

0 people found
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I am delighted with the service I have received from haart Worcester Park. I am currently purchasing a property in the local area. Viewings were conducted professionally and all my questions were answered, either on the day or shortly afterwards. I have spoken to three ...
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Comment on agent fees

Not applicable - property purchase.

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Sep 06, 2016

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Hi Lawin, Thank you very much for your kind review of our Worcester Park branch. We're pleased to hear they provided a delightful and effective service throughout. We will pass this feedback on. Regards Ross ...

“great communication skill great sales person , with constant contact to ......”

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5 Star Review

Sep 02,2016

By: 'Ravi'

Sep 02,2016

Branch: Worcester Park, 50 Central Rd
Services: Sales (as a Buyer)
Sold price: £318000
Would you recommend?: Yes
Postcode: KT19

Branch: Worcester Park, 50 Central Rd
Sales (as a Buyer)
Sold price: £318000
Postcode: KT19

0 people found
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great communication skill great sales person , with constant contact to see the progress good listening skills, good sales person, happt to use the agents again...
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Comment on agent fees

standard fee

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“Joanna has been fantastic from start to finish. Always contactable ......”

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5 Star Review

Aug 18,2016

Joanna

By: 'Jess'

Aug 18,2016

Branch: London, 55 Westow Hill, Upper Norwood
Services: Sales (as a Buyer)
Sold price: £295000
Would you recommend?: Yes
Postcode: SE19

Branch: London, 55 Westow Hill, Upper Norwood
Sales (as a Buyer)
Sold price: £295000
Postcode: SE19

0 people found
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Joanna has been fantastic from start to finish. Always contactable and consistently went the extra mile to ensure the process was smooth....
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By: Ross

Aug 18, 2016

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Hi Jess, We're very pleased to hear you received a fantastic service from start to finish from our Crystal Palace branch. We will pass this feedback on. Regards Ross ...

“Me and my wife recently sold our property through Haart ......”

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5 Star Review

Aug 17,2016

Michael

By: 'Rickster72'

Aug 17,2016

Branch: Harold Wood, 49a Station Road
Services: Sales (as a Vendor)
Sold price: £300000
Would you recommend?: Yes
Postcode: RM3

Branch: Harold Wood, 49a Station Road
Sales (as a Vendor)
Sold price: £300000
Postcode: RM3

0 people found
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Me and my wife recently sold our property through Haart Harold Wood, The service we received was excellent from start to finish. I would personally like to thank Michael Golding not only did he sell my house as quick as he said he would. He ...
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Comment on agent fees

good

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Aug 18, 2016

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Hi Rickster72, We're pleased to hear you received an excellent service from our Harold Wood branch. Good luck with your new purchase and have an excellent day! Regards Ross ...

“We have had an excellent service throughout from the very ......”

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5 Star Review

Aug 12,2016

Perry

By: 'JacquiB'

Aug 12,2016

Branch: Thornton Heath, 76 Brigstock Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CR7

Branch: Thornton Heath, 76 Brigstock Road
Sales (as a Vendor)
Postcode: CR7

0 people found
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We have had an excellent service throughout from the very start when Perry first came round. He gave us a great valuation and gave us such confidence that he could do the job and he didn't fail. He got us over the asking price which ...
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Comment on agent fees

Good worth every penny

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Aug 12, 2016

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Hi JacquiB, Thank you so much for your kind review, we're pleased you received an excellent service throughout. We will pass this feedback on. Regards Ross ...

“I should have listened to the other reviews, but I ......”

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1 Star Review

Aug 12,2016

By: 'Noran'

Aug 12,2016

Branch: London, 17 Clapham Common Southside
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: SW4

Branch: London, 17 Clapham Common Southside
Lettings (Prospective customer)
Postcode: SW4

1 people found
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I should have listened to the other reviews, but I was new to the country and in a rush to find an apartment. The agency took advantage of that fact and basically duped me out of 500 pounds on my first day in London. The agent (...
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What agent could do to change your mind?

Way too expensive as I found out after dealing with other agents. I paid half as much in fees with an agency ten times as good.

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Comment on agent fees

Way too expensive as I found out after dealing with other agents. I paid half as much in fees with an agency ten times as good.

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Aug 12, 2016

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Hi Noran, We're very sorry to hear about your poor experience with us. Please contact our help team asap at [email protected] so we can investigate further into this for you? Regards Ross ...

“Having just completed on our property purchase through this agency, ......”

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4 Star Review

Aug 10,2016

Samantha

By: 'Jade'

Aug 10,2016

Branch: London, 27 Camberwell Green
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SE15

Branch: London, 27 Camberwell Green
Sales (as a Buyer)
Postcode: SE15

0 people found
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Having just completed on our property purchase through this agency, I would like to mention how brilliant Samantha, who dealt with the progression of the sale was, throughout the transaction. She was really helpful and very efficient at sorting out some nightmare last minute issues ...
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Comment on agent fees

N/A

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Aug 10, 2016

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Hi Jade, Thank you for your kind review, we're pleased Samantha provided an efficient and helpful service throughout. We will pass this feedback on. Regards Ross ...

“Samantha stevens could not have been more helpful in managing ......”

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5 Star Review

Aug 08,2016

Nikki

By: 'Munro'

Aug 08,2016

Branch: London, 27 Camberwell Green
Services: Sales (as a Vendor)
Sold price: £372000
Would you recommend?: Yes
Postcode: SE5

Branch: London, 27 Camberwell Green
Sales (as a Vendor)
Sold price: £372000
Postcode: SE5

0 people found
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Samantha stevens could not have been more helpful in managing the entire project while we were in kent. She helped us with a number of extra services including arranging an electrician repair....
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Comment on agent fees

On the high side but matched by the excellent service.

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Aug 08, 2016

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Hi Munro, Thank you for your review, we're pleased Samantha provided a helpful service throughout. We will pass this feedback on. Regards Ross ...

“I recently had the pleasure of being represented by Samatha ......”

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5 Star Review

Aug 05,2016

Samantha

By: 'Sarah'

Aug 05,2016

Branch: London, 27 Camberwell Green
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SE1

Branch: London, 27 Camberwell Green
Sales (as a Vendor)
Postcode: SE1

0 people found
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I recently had the pleasure of being represented by Samatha Stevens, Sales Progressor at Haart on the sale of my flat which completed today. The experience has been quite simply amazing. Sam presented, the whole time as being extremely professional, friendly, personable, kind, warm and ...
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Comment on agent fees

good

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Aug 05, 2016

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Hi Sarah, Thank you very much for your review, we're pleased to hear Samantha provided a professional, friendly and warm service throughout your time with us. We will pass this on. Regards Ross ...

“Having completed my purchase in the last couple of days ......”

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5 Star Review

Aug 04,2016

By: 'Marc'

Aug 04,2016

Branch: Harold Wood, 49a Station Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: RM3

Branch: Harold Wood, 49a Station Road
Sales (as a Buyer)
Postcode: RM3

0 people found
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Having completed my purchase in the last couple of days I would like to take this opportunity to say how helpful and cooperative I found Haart throughout the whole process. Special mention to Mickie who initially showed me the property and was always on hand ...
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By: Peggy

Aug 04, 2016

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I cannot found a fault, Haart Harold Wood has been 100% outstanding, thank you and a special thanks to Michael, who was always available to assist and answer queries. You are a star! Thank you for your patience, your understanding, your support, and your hard work. You made the whole journey agreeable. Kind regards, P. ...

“Mr Reiss Clarke was very professional and curteous in his ......”

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4 Star Review

Aug 03,2016

By: 'Mark'

Aug 03,2016

Branch: Thornton Heath, 76 Brigstock Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CR7

Branch: Thornton Heath, 76 Brigstock Road
Lettings (as a Landlord)
Postcode: CR7

0 people found
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Mr Reiss Clarke was very professional and curteous in his manner when dealing with my affairs, he was prompt with responses and an excellent communicator, he explained the buying process to me in a very comprehensive way. I would strongly recommend his service to others ...
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Aug 04, 2016

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Hi Mark, Thank you for your review, we're pleased Reiss provided a professional, prompt and communicative service throughout your time with the branch. We will pass this feedback on! Regards, Ross ...

“I recently used Haart to sell my current property and ......”

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5 Star Review

Aug 02,2016

Michael

By: 'Nic'

Aug 02,2016

Branch: Harold Wood, 49a Station Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: RM3

Branch: Harold Wood, 49a Station Road
Sales (as a Vendor)
Postcode: RM3

0 people found
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I recently used Haart to sell my current property and purchase another property... Unfortunately I initially decided to go multi-agent and used a second well known unnamable estate agent, Haart were in a different league all together and outshone the second agent a million to ...
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Comment on agent fees

Before we used Haart we assumed their service would be costly in comparison to smaller local agencies, I would defiantly say you get what you pay for and I would have been happy to pay more for the service I received, regardless of price defiantly value for money!

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Aug 02, 2016

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Hi Nic P, Thank you for your review of our Harold Wood branch. We're pleased they provided a helpful and supportive service throughout. We will pass this feedback on. Regards Ross ...

“I first spoke to Michael about 3 months ago when I ......”

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5 Star Review

Aug 01,2016

Michael

By: 'Kam'

Aug 01,2016

Branch: Harold Wood, 49a Station Road
Services: Sales (as a Buyer)
Sold price: £240000
Would you recommend?: Yes
Postcode: RM^

Branch: Harold Wood, 49a Station Road
Sales (as a Buyer)
Sold price: £240000
Postcode: RM^

0 people found
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I first spoke to Michael about 3 months ago when I was looking to purchase 2 properties in the Harold Wood area. I explained over the phone what I was looking for and my maximum budget. Within 2 weeks Michael had found me a property that was right ...
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Comment on agent fees

I was buying the property so there were no fees.

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Aug 01, 2016

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Hi Kam, Thank you for your review of our Harold Wood branch. We're pleased you received a swift and informative service throughout. We will pass this feedback on. Regards, Ross ...

“Thank you to Malcolm for all his help with the ......”

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5 Star Review

Aug 01,2016

Malcolm

By: 'King'

Aug 01,2016

Branch: London, 344 Garratt Lane
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SW19

Branch: London, 344 Garratt Lane
Sales (as a Vendor)
Postcode: SW19

0 people found
this helpful

Thank you to Malcolm for all his help with the sale of our house. Malcolm communicated with us very well and always kept us up to date with everything....
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Aug 01, 2016

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Hi there, Thanks for your review, we're pleased Malcolm provided thorough communication and delivered a great service to your home sale. We will pass this feedback on. Regards, Ross ...

“Excellent and highly professional service throughout the process. The members ......”

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5 Star Review

Aug 01,2016

By: 'MG'

Aug 01,2016

Branch: Croydon, 121 South End
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: CR2

Branch: Croydon, 121 South End
Sales (as a Buyer)
Postcode: CR2

0 people found
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Excellent and highly professional service throughout the process. The members of staff at this branch were were knowledgeable and willing to go the extra mile to help....
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Comment on agent fees

N/A

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Aug 01, 2016

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Hi MG, Thank you for your review of our Croydon branch, we're pleased to hear you received a highly professional service throughout. Regards, Ross ...

“I found Reiss very helpful. He always got back to ......”

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5 Star Review

Aug 01,2016

Reiss

By: 'Liduina'

Aug 01,2016

Branch: Thornton Heath, 76 Brigstock Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: CR7

Branch: Thornton Heath, 76 Brigstock Road
Sales (as a Buyer)
Postcode: CR7

0 people found
this helpful

I found Reiss very helpful. He always got back to me quickly when I'd left a message for him. and was realistic about the property, and not at all pushy....
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Comment on agent fees

good

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Aug 01, 2016

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Hi Liduina, we're very pleased you had a good experience with us, we will pass this feedback on. Regards, Ross ...

“Darien and his team are currently selling my flat. I ......”

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5 Star Review

Jul 31,2016

By: 'Rommel'

Jul 31,2016

Branch: London, 24 Streatham High Road
Services: Sales (Prospective customer)
Would you recommend?: Yes
Postcode: SW16

Branch: London, 24 Streatham High Road
Sales (Prospective customer)
Postcode: SW16

0 people found
this helpful

Darien and his team are currently selling my flat. I have been very impressed by the attitude of Darien and his team. They have all been very professional in their dealings with me and I am very pleased with their communicative and honest approach. Whilst ...
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Comment on agent fees

I am happy with the fee. It is competitive.

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Aug 01, 2016

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Hi Rommel, Thank you for your review of our Streatham branch. We're pleased they are delivering a professional, communicative and honest approach. We will pass this feedback on. Regards, Ross ...

“Yvonne was very good at trying to move the vsale ......”

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5 Star Review

Jul 26,2016

Yvonne

By: 'Nana'

Jul 26,2016

Branch: Croydon, 121 South End
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: CR0

Branch: Croydon, 121 South End
Sales (as a Buyer)
Postcode: CR0

0 people found
this helpful

Yvonne was very good at trying to move the vsale along. In our case that wasn't very easy because our buyers solicitors and the solicitors dealing with our sale were very bad. She would contact all parties in the chain to make sure everything was ...
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Comment on agent fees

N/A

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Jul 26, 2016

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Hi Nana, Thank you for your review of our Croydon branch. We're pleased you received an honest and quick service throughout. We will pass this feedback on. Regards Ross ...

“after a less than positive start with a previous manager ......”

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4 Star Review

Jul 26,2016

By: 'Edward'

Jul 26,2016

Branch: London, 24 Streatham High Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SW16

Branch: London, 24 Streatham High Road
Sales (as a Buyer)
Postcode: SW16

0 people found
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after a less than positive start with a previous manager I had little confidence in my purchase going smoothly. However once Darien took over my purchase and it couldn't have been more different. He was knowledgable, pro active and kept me informed at every stage. ...
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Comment on agent fees

i was happy with the fees - very competitive

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“John has been very helpful from first viewing till the ......”

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5 Star Review

Jul 23,2016

John

By: 'I'

Jul 23,2016

Branch: London, 28 Wimbledon Hill Road
Services: Sales (as a Buyer)
Sold price: £485000
Would you recommend?: Yes
Postcode: SW19

Branch: London, 28 Wimbledon Hill Road
Sales (as a Buyer)
Sold price: £485000
Postcode: SW19

2 people found
this helpful

John has been very helpful from first viewing till the completion. He accomodated our double viewing request on the same day with very short notice, helped us to chase our not-so-professional solicitors and eventually assisted us to change solicitors in the middle of the purchase ...
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By: Ross

Jul 25, 2016

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Good morning, Thank you for your review of our Wimbledon branch. We're pleased to hear they provided a helpful service from start to finish. We will pass this feedback on. Regards, Ross ...

“Darien was highly professional and very effectively marketed our property ......”

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5 Star Review

Jul 22,2016

By: 'Gyorgy'

Jul 22,2016

Branch: London, 24 Streatham High Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SW16

Branch: London, 24 Streatham High Road
Sales (as a Vendor)
Postcode: SW16

0 people found
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Darien was highly professional and very effectively marketed our property - he did everything he said he would do. We got a higher price than expected and he deserves full credit for this - I recommend Darien and his team because they delivered the result ...
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Comment on agent fees

Competitive fees

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By: Ross

Jul 22, 2016

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Hi Gyorgy, Thank you for your kind review of our Streatham branch. We're pleased you received a highly effective and professional experience. We will pass this feedback on, Regards Ross ...

“Gary was very professional in his attitude from start to ......”

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5 Star Review

Jul 22,2016

By: 'Jason'

Jul 22,2016

Branch: London, 28 Wimbledon Hill Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SW19

Branch: London, 28 Wimbledon Hill Road
Sales (as a Vendor)
Postcode: SW19

0 people found
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Gary was very professional in his attitude from start to finish of the sale of my property. Constant updates during the sale and always at the end of the phone for any queries....
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Comment on agent fees

Fees are the standard percentage rates, so no issues there.

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By: Ross

Jul 22, 2016

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Hi Jason, Thank you for your review, we're glad you received a professional and transparent service throughout with our Wimbledon branch. We will pass this feedback on. Regards Ross ...

“Darien is an exemplary member of staff and he guided ......”

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5 Star Review

Jul 22,2016

By: 'Hamish'

Jul 22,2016

Branch: London, 24 Streatham High Road
Services: Sales (as a Vendor)
Sold price: £285000
Would you recommend?: Yes
Postcode: SW16

Branch: London, 24 Streatham High Road
Sales (as a Vendor)
Sold price: £285000
Postcode: SW16

0 people found
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Darien is an exemplary member of staff and he guided and managed the sale of my property to the highest of standards throughout the entire transaction - I would not hesitate to recommend Darien and the firm he represents - fantastic work Darien and thanks ...
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Comment on agent fees

Very competitive

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By: Ross

Jul 22, 2016

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Hi Hamish, Thanks for your review of our Streatham branch, we're pleased you received a hassle free experience with your home sale. We will pass this feedback on, Regards Ross ...

“I first met Darien when he was working in Brixton. ......”

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5 Star Review

Jul 21,2016

By: 'E.E'

Jul 21,2016

Branch: London, 24 Streatham High Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SW2

Branch: London, 24 Streatham High Road
Sales (as a Vendor)
Postcode: SW2

0 people found
this helpful

I first met Darien when he was working in Brixton. Now that he's managing the Streatham branch his desire, tenacity and talent shows through even more. He was able to sell my property, he's been able to find me a new properties. He's also got ...
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Comment on agent fees

Not the cheapest but definitely worth every penny

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By: Ross

Jul 22, 2016

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Hi E.E, Thank you for your review of our Streatham branch. We're pleased an efficient service throughout and we will certainly pass this feedback on. Have a great day, Regards Ross ...

“I bought a house through Darien and as it was ......”

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5 Star Review

Jul 21,2016

By: 'Mr'

Jul 21,2016

Branch: London, 24 Streatham High Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SW16

Branch: London, 24 Streatham High Road
Sales (as a Buyer)
Postcode: SW16

0 people found
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I bought a house through Darien and as it was my first time it was daunting. He helped massively, I remember us speaking on the phone as late as 10pm sometimes where he would reassure and update me. You wouldn't expect that level of service ...
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Comment on agent fees

Good

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By: Ross

Jul 21, 2016

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Hi Mr Lake, We're very pleased you received a great service from our Streatham branch, we will certainly pass this feedback on. Regards, Ross ...

“Darien is a first rate professional Agent always focused on ......”

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5 Star Review

Jul 21,2016

By: 'LondonDavis'

Jul 21,2016

Branch: London, 24 Streatham High Road
Services: Sales (as a Vendor)
Sold price: £980000
Would you recommend?: Yes
Postcode: NW8

Branch: London, 24 Streatham High Road
Sales (as a Vendor)
Sold price: £980000
Postcode: NW8

0 people found
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Darien is a first rate professional Agent always focused on delivering the best service and performance for his clients. Darien really puts in the extra effort required to get the best results. I absolutely recommend Darien - his results are head and shoulders above any ...
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Comment on agent fees

Absolutely reasonable given the high quality service delivered

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Jul 21, 2016

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Hi LondonDavid, Thanks for your review of our Streatham branch, we're glad Darien provided an excellent service and went the extra effort for you. We will pass this feedback on, Regards, Ross ...

“The company was been extremely helpful and informative throughout the ......”

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5 Star Review

Jul 19,2016

By: 'Anna'

Jul 19,2016

Branch: London, 55 Westow Hill, Upper Norwood
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SE19

Branch: London, 55 Westow Hill, Upper Norwood
Sales (as a Buyer)
Postcode: SE19

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The company was been extremely helpful and informative throughout the whole process. Staff are always friendly and were on top of management companies and all involved during the purchase to keep us on track for exchange / completion....
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By: Ross

Jul 20, 2016

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Hi Anna, Thank you very much for your review, we're pleased the Crystal Palace branch were able to provide you a helpful and informative service throughout. We will pass this feedback on. Regards, haart Customer Experience team ...

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Last updated at 20/10/2022, 11:11 AM by Jessica Shaw

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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