H2L. Expert Letting
3.7/5, 13 reviews
69% recommended
50% lettings valuation accuracy
75% lettings fee satisfaction



Property Features

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Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 50% 75% £600 £1,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 2 5 2 0 0 0 0 0 0
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
ARLA TPOS Lettings NLA TDS SAGEagent
Latest Properties

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H2L. Expert Letting Branches (view all 2)

“I would never use this company again! Failed ......”

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Oct 14,2020
Minithumbdown
By: 'Diana'
Oct 14,2020
5 people found
this helpful
I would never use this company again! Failed to do checks on my property even though I paid for fully managed package, failed to pass on my tenants concerns (almost getting me reported to environmental health), failed to obtain my deposit when tenant left the ...
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“Break the law...”

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May 02,2019
Minithumbdown
Carl
By: 'Jones'
May 02,2019
9 people found
this helpful
Do not use this letting agent. They make false promises and a friend of mine has been contacted by her tenants as the gas safety certificate has been expired for two months and she has children. Dangerous business and my friend has now reported to ...
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“I would highly recommend this company, both Carl and Julie ......”

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Jul 04,2014
Minithumbup
Carl
By: 'Sue'
Jul 04,2014
5 people found
this helpful
I would highly recommend this company, both Carl and Julie gave a first class service. They kept me updated all the way by email and phone calls. Carl arranged to meet me at the property and was always there before I arrived. Everything was explained ...
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Comment on agent fees
There were no hidden extras - The fees were relayed to me at the first meeting -I am very satisfied.
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“Very pleased with H2L letting of this property. With ......”

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Jun 29,2014
Minithumbup
Carl
By: 'Rhys'
Jun 29,2014
4 people found
this helpful
Very pleased with H2L letting of this property. With only 3 weeks they found a tenant, viewed , did all the checks and had the new tenant in place therefore no void! Excellent service, I have already spoken to them regarding future letting of our other ...
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“I have been with H2L since February 2008, both Carl ......”

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May 18,2014
Minithumbup
Carl
By: 'Sam'
May 18,2014
6 people found
this helpful
I have been with H2L since February 2008, both Carl and Juli have provided a first class property management service maintaining 100% occupancy and an excellent rental return. I would have no hesitation in recommending H2L to any prospective tenant or Landlord. Thank you for ...
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“H2L. Expert Letting manage my property in Bedworth. Very ......”

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May 15,2014
Minithumbup
By: 'Michelle'
May 15,2014
15 people found
this helpful
H2L. Expert Letting manage my property in Bedworth. Very fast at finding tenants and never any problems in receiving rent payments. I use their fully manage service. Every call or e mail is returned and pleasure to work with. Great referral scheme, too. Highly ...
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“We've been tenants of H2L for 6 years. Having rented ......”

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May 08,2014
Minithumbup
Carl
By: 'Nicki'
May 08,2014
11 people found
this helpful
We've been tenants of H2L for 6 years. Having rented with agents prior to H2L I have to say this Company is by far the most professional, helpful and friendly we've rented through. Both Carl & Julie respond to problems fast & efficiently. The hours the ...
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Was this helpful? Yes
By: H2L. Expert Letting - Client Services
May 15, 2014
View all comments (1)
Hello Nicki Thank you for your very kind words. We do try really hard to ensure that all our tenants are happy and its great to hear this from you. You have been with us the longest out of all our tenants and we know that your landlord is very happy with how you look after the property and how you treat it as your home, and rightly so. Of course, we're only as good as our landlords and our tenants. Your words are very motivating and thank you for sharing your thoughts, they really me ...

“H2L have been wonderful throughout the complete letting process., ......”

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Mar 26,2014
Minithumbup
Carl
By: 'CorrineH'
Mar 26,2014
13 people found
this helpful
H2L have been wonderful throughout the complete letting process., and I can do nothing but highly recommend them to anyone considering using their services. H2L ( in particular Carl and Juli) have not only been professional and communicative, but have listened to my requests, ...
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“I am now happily living in a small place having ......”

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Feb 21,2014
Minithumbup
Carl
By: 'Tom'
Feb 21,2014
18 people found
this helpful
I am now happily living in a small place having spent a long time dealing with other agents and getting nowhere. H2L were quick, helpful, responsive and very friendly in helping me get all the paper work and things sorted for me to move ...
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By: H2L. Expert Letting - Client Services
Feb 21, 2014
View all comments (1)
Hey there Tom! Thank you for your feed-back. We're only as good as our landlords and tenants so than you for your kind words. We wish you all the best in your new home! Thanks once again for the feed-back which is really important to us! ...

“Hi I have lived rented properties for quite a few ......”

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Jan 24,2014
Minithumbup
By: 'Laila'
Jan 24,2014
21 people found
this helpful
Hi I have lived rented properties for quite a few years now and during that time I have delt with some unsavoury landlords and letting agents, however my experience with H2L has been very positive, I had an issue when john sheppard letting agents (...
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By: H2L. Expert Letting - Client Services
Jan 24, 2014
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Hello Laila Thank you for your comments and your positive feedback. Yes we remember the situation and we're pleased that things were rectified so quickly that evening, considering it was a Friday nght! We wish you all the best in your new property - we're very sad to see you leaving us :-( Keep in touch. All the team x ...

“I have had dealings with H2L in the capacity ......”

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May 24,2013
Minithumbup
Carl
By: 'RM'
May 24,2013
24 people found
this helpful
I have had dealings with H2L in the capacity of a Gurantor in a non managed property, H2L were employed by the Landlord to find suitable tenants in which i was guarantor. Unfortunately it became necessary for me to withdraw my status as ...
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Was this helpful? Yes
By: H2L. Expert Letting - Client Services
May 24, 2013
View all comments (1)
Hello. Thanks for your feed-back. We're pleased to hear that you like how we work and that if ever you need any assistance in the future that you'll come back to us. Take a look at our referral scheme at www.LetRewards.co.uk. Once again, thanks for the feed-back. It's really important to us. ...

“H2L is ran by a very arrogant and rude ......”

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Mar 22,2013
Minithumbdown
Carl
By: 'Anon'
Mar 22,2013
6 people found
this helpful
H2L is ran by a very arrogant and rude manager, Carl. My partner was spoken to with disrespect even by the admin staff! Any concerns in which I had about my property were dismissed and did not seem of any importance, despite my house ...
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By: H2L. Expert Letting - Client Services
Mar 28, 2013
View all comments (5)
Hello Gemma Thanks for your feed-back. However, we have already advised on numerous occasions now that we have already raised a formal complaint under "Our Commitment to You" and part of that is to take instruction from our Client on how he wishes to proceed with the situation. Hannah's original complaint that she E mailed directly to us is very different to your own more public, personal, and libellous comments about our Director and comments on our internal Company Standards. Your compla ...

“Slow at returning deposits, required me to have to begin ......”

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Mar 07,2013
Minithumbdown
By: 'Disappointed'
Mar 07,2013
4 people found
this helpful
Slow at returning deposits, required me to have to begin legal proceedings. Not very helpful when issues arise. Very patronizing and belittling manner. Really wouldn't recommend....
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By: H2L. Expert Letting - Client Services
Mar 15, 2013
View all comments (1)
Hi Em, thanks for your feedback. Its really important to us. You paid just one deposit when you moved in and it was returned in full within ten days of your contract end date. It was you who chose to move out of the property early and therefore the deposit was returned correctly. You didn't start any legal proceedings and there was actually no dispute. We were really happy how the property was left and so was the landlord. We have now replaced the faulty top up gas meter so that's all OK now ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 9:03 AM 10/02/2020 by Carl Campion-Evans

Awards won by H2L. Expert Letting

Regional Awards won by H2L. Expert Letting

Individual Branch Awards

Coventry, CV7



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