“Overpriced fees. They don't even do a proper credit check, ......”
1 Star Review
Aug 26,2016
By:
'Disgruntled'
Aug 26,2016
Branch: Newcastle upon Tyne, 143 High Street
Services: Lettings (as a Tenant)
Rent PCM: £790
Would you recommend?: No
Postcode: NE3
Branch: Newcastle upon Tyne, 143 High Street
Lettings (as a Tenant)
Rent PCM: £790
Postcode: NE3
3
people found
this helpful
Overpriced fees. They don't even do a proper credit check, but ask you to send bank statements. Very flexible with the truth both in terms of properties and the progress of your application. Zero interest in you once contacts are signed, zero vetting of landlords. ...
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What agent could do to change your mind?
Too high for the poor service received.
Attached Filesnbsp;
Comment on agent fees
Too high for the poor service received.
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people found
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“I have rented through Groves on two occasions now, once ......”
2 Star Review
Aug 15,2014
By:
'Disgruntled'
Aug 15,2014
Branch: Newcastle upon Tyne, 38 Acorn Road
Services: Lettings (as a Tenant)
Rent PCM: £700
Would you recommend?: No
Postcode: NE2
Branch: Newcastle upon Tyne, 38 Acorn Road
Lettings (as a Tenant)
Rent PCM: £700
Postcode: NE2
3
people found
this helpful
I have rented through Groves on two occasions now, once as a student and once as a professional and find them completely non-value for money. Most recently, upon finding a house advertised by them both myself and my housemate each paid an agency fee of £415 ...
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What agent could do to change your mind?
Lower your fees! I feel that I have got nothing from you for what I paid, nothing at all. As far as I'm concerned I feel like I've paid for being 'found', shouldn't it be the landlord paying for this??
Attached Filesnbsp;
Comment on agent fees
Nothing short of extortionate.
I have rented through Groves on two occasions now, once as a student and once as a professional and find them completely non-value for money. Most recently, upon finding a house advertised by them both myself and my housemate each paid an agency fee of ‚£415 - What do we get for this fee? A reference. That is the only service Groves supply us with. Our landlord resides in London but full management of the property is through her. Groves do not even hold keys. Any maintenance issues, lock-outs, rent queries need to be done through the landlord, Groves flat out refuses to entertain any kind of service in these areas. I was having trouble getting in touch with my landlord to discuss leaving the property so I got in touch with Groves understanding the arrangement but not sure who else to call. I was bluntly told it was nothing to do with them, they only find the tenants and supply a reference. What did I pay them for??
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people found
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“Absolute SHAMBLES! Do NOT use this company or the Gosforth ......”
1 Star Review
Dec 01,2012
By:
'pineapple'
Dec 01,2012
Branch: Newcastle upon Tyne, 38 Acorn Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NE2
Branch: Newcastle upon Tyne, 38 Acorn Road
Lettings (as a Tenant)
Postcode: NE2
5
people found
this helpful
Absolute SHAMBLES! Do NOT use this company or the Gosforth one.
Taken a month to get bond back, still not recieved it! The woman (Alex) dealing with our property left without anyone notifying us. I have had to call up EVERY other day for the ...
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What agent could do to change your mind?
nothing can be done now, i have given them so many chances! these jokers could not organise a p*ss up in a brewery! Farcical!
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people found
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