Greenfield Estate Agents
4.5/5, 260 reviews
87% recommended
92% sales valuation accuracy
98% sales fee satisfaction
87% lettings valuation accuracy
96% lettings fee satisfaction
Established in 1983, we specialise in Sales, Lettings and Property Management. We are a local, independent agent, priding ourselves on first class customer service. Our success is built on unrivalled enthusiasm, passion and a willingness to assist all our clients with their property needs.We strive to stay ahead of the ... show more Established in 1983, we specialise in Sales, Lettings and Property Management. We are a local, independent agent, priding ourselves on first class customer service. Our success is built on unrivalled enthusiasm, passion and a willingness to assist all our clients with their property needs.

We strive to stay ahead of the competition at all times and are one of the few local agents to advertise our properties on Rightmove, Zoopla, On The Market, Prime Location and in full colour on the back page of the local paper.

We have offices in Surbiton, Tolworth and New Malden. Our dedicated sales and lettings teams have a wealth of knowledge and experience to call upon. We also have a dedicated Property Management and Accounts Centre looking after our managed portfolio. Block Management services are available by separate arrangement and are tailor-made to suit your needs. We are members of the Property Ombudsman scheme for sales and lettings.

Property Professionals In Surbiton, Tolworth & New Malden

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 98% £20,500 £3,000,000
Lettings 87% 96% £600 £2,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
106 3 71 18 24 1 19 2 7 9
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Sales TPOS Lettings DPS
Latest Properties

No Properties

Greenfield Estate Agents Branches (view all 2)

“Excellent local knowledge...”

Share on :
Jul 13,2018
Minithumbup
By: 'Louise'
Jul 13,2018
1 people found
this helpful
In 2011, Daniel Less sold my house and negotiated the purchase of my house offering expert local knowledge, advice and patience while house hunting. I subsequently recommended him to my friend and he helped her sell the family home and purchase a lovely flat. I have ...
read full review
Comment on agent fees
The fees were very competitive
Was this helpful? Yes

“Purchase of 11 Claremont Terracve...”

Share on :
Jun 26,2018
Minithumbup
By: 'dlg1980'
Jun 26,2018
0 people found
this helpful
Daniel was incredibly supportive and determined in what was a very difficult transaction. He appreciated our point of view and helped us achieve purchase at a reasonable price, despite the vendors being less than co-operative, and having someone with Daniel's experience helping on our side ...
read full review
Comment on agent fees
N/A - we were the buyers
Was this helpful? Yes

“Highly Recommended...”

Share on :
Jun 06,2018
Minithumbup
By: 'Ms'
Jun 06,2018
0 people found
this helpful
After seeing quite a few agents, I chose Greenfield to sell my home as I thought they were slightly ahead of the other agents that came round and they have sold many properties in the area. I was very impressed with the whole process from ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Happy chappy...”

Share on :
Jun 01,2018
Minithumbup
By: 'Happy'
Jun 01,2018
0 people found
this helpful
Amazing service and great people – I'm so pleased I found Greenfield, they have been brilliant in every step of my property search and I'm now settled in my new home. Thank you...
read full review
Comment on agent fees
Fees are the same as other agent I spoke with
Was this helpful? Yes

“Would Give 0 Stars If Possible...”

Share on :
May 30,2018
Minithumbdown
By: 'Tragic'
May 30,2018
3 people found
this helpful
I have written one review in my entire life. That's it. I have dealt with many shockingly dodgy estate agents. Greenfield, however, is now the absolute lowest – we have had problems since October last year which are still unresolved, causing damage to our own possessions ...
read full review
Comment on agent fees
Bad, even when renewing a tenancy agreement.
Was this helpful? Yes

“The service were received from Greenfield was outstanding. We purchased ......”

Share on :
Mar 12,2018
Minithumbup
By: 'Lauren'
Mar 12,2018
0 people found
this helpful
The service were received from Greenfield was outstanding. We purchased and sold via Greenfield and they were friendly, proffesional and knowledage throughout the whole process. Daniel Less was involved throughout and helped us navigate some unknowns, he acts quickly and is a true professional. We ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“If i could give this place a 0 i would. Absolutely ......”

Share on :
Nov 22,2017
Minithumbdown
By: 'David'
Nov 22,2017
0 people found
this helpful
If i could give this place a 0 i would. Absolutely appalling communication. Told us they would contact us twice a week. Never did. Could never get them on the phone. When i did catch them on the phone they wouldn't know what was going on ...
read full review
Comment on agent fees
Fees were fine but they didn't do anything so they can't expect to charge much i guess
Was this helpful? Yes

“One star is very generous! Awful estate agent avoid them ......”

Share on :
Oct 08,2017
Minithumbdown
By: 'Terrible'
Oct 08,2017
1 people found
this helpful
One star is very generous! Awful estate agent avoid them at all costs! They will take you money happily but don't bother going to them if you have a problem with your property, they will just try and get even more money out of you! ...
read full review
Comment on agent fees
Awful they over charge for such a shocking service.
Was this helpful? Yes

“They have been professional at all times, I would highly ......”

Share on :
Jul 30,2017
Minithumbup
By: 'Dan'
Jul 30,2017
0 people found
this helpful
They have been professional at all times, I would highly recommend these estate agents and will continue to use them...
read full review
Comment on agent fees
Their fees are fair and their maintenance services are great
Was this helpful? Yes

“I contacted this agency in October to let my flat ......”

Share on :
Dec 15,2016
Minithumbup
By: 'peter'
Dec 15,2016
0 people found
this helpful
I contacted this agency in October to let my flat and was very impressed by the service I received--Elizabeth was helpful & efficient--I would definitely use this agent again....
read full review
Was this helpful? Yes

“Dear Kingston University students,please, please, PLEASE do not use ......”

Share on :
Dec 13,2016
Minithumbdown
By: 'WhyAreMyWindowsMouldy'
Dec 13,2016
6 people found
this helpful
Dear Kingston University students, please, please, PLEASE do not use this agency; they are happy to take your money, but they don't want to deal with any of your problems. Also, don't rent a property off of a man named Alok Chandler; he also doesn't ...
read full review
Was this helpful? Yes

“The house buyer process is stressful at best, and Greenfield's ......”

Share on :
Oct 18,2016
Minithumbdown
By: 'T'
Oct 18,2016
4 people found
this helpful
The house buyer process is stressful at best, and Greenfield's honestly made it worse. Poor communication, unfriendly service, incorrect information supplied, no urgency. No awareness of the whole chain, and no initiative to chase buyer / sellers up the chain to speed things up. Very defensive ...
read full review
Was this helpful? Yes

“I had Greenfield come round and value my home, as ......”

Share on :
Oct 23,2015
Minithumbup
By: 'Landlord'
Oct 23,2015
0 people found
this helpful
I had Greenfield come round and value my home, as we are going abroad for a while. To be honest they knocked spots of the competition and wanted to make sure they knew this and praised the people concerned . They were knowledgeable professional and reassuring ...
read full review
Was this helpful? Yes

“My experience of Greenfield is they have always been very ......”

Share on :
Oct 16,2015
Minithumbup
By: 'Matthew'
Oct 16,2015
1 people found
this helpful
My experience of Greenfield is they have always been very professional and provided sound advice to me at all times, and Joanna Ferguson has a wealth of knowledge and experience of the lettings market within the area which really helped when letting my property. Joanna ...
read full review
Was this helpful? Yes

“Excellent market knowledge by Sam Brown. Marketed the property at ......”

Share on :
Mar 04,2015
Minithumbup
By: 'mrramu'
Mar 04,2015
1 people found
this helpful
Excellent market knowledge by Sam Brown. Marketed the property at the right level to attract buyers and secured a sale in no time at all. Lucas was very personable and dealt with all the admin behind the sale....
read full review
Comment on agent fees
Very competitive and prepared to negotiate.
Was this helpful? Yes

“Excellent Market knowledge from Sam Brown. Marketed property at right ......”

Share on :
Mar 04,2015
Minithumbup
By: 'Mr'
Mar 04,2015
1 people found
this helpful
Excellent Market knowledge from Sam Brown. Marketed property at right level and secured us a buyer extremely quickly. Lucas was very personable and handled all the admin quickly and efficiently....
read full review
Comment on agent fees
Very competitive. Were prepared to negotiate.
Was this helpful? Yes

“When Greenfields came to do the valuation on the house, ......”

Share on :
Nov 04,2014
Minithumbup
By: 'Christine'
Nov 04,2014
0 people found
this helpful
When Greenfields came to do the valuation on the house, they said that they would look after us and they did. The property was sold quickly after they arranged dozens of viewings. We were regularly kept upto date with feedback from viewings and informed on ...
read full review
Was this helpful? Yes

“This agency is a total joke. Noted the number of 5 ......”

Share on :
Oct 20,2014
Minithumbdown
By: 'peter'
Oct 20,2014
10 people found
this helpful
This agency is a total joke. Noted the number of 5 star reviews submitted in late July. Also, I tried to submit a review via http://www.referenceline.com/trackrecord/CustomerLogin.asp?firmnumber=58800 But was unable to as it said online reviews not accepted. So the ...
read full review
Was this helpful? Yes
By: Ahmed
Oct 21, 2014
View all comments (1)
'Peter' your grammar is shocking!!!! ...

“Greenfields Kingston were really helpful , friendly and approachable. I would ......”

Share on :
Oct 05,2014
Minithumbup
By: 'Sue'
Oct 05,2014
1 people found
this helpful
Greenfields Kingston were really helpful , friendly and approachable. I would recommend them as estate agents . They were always available and full of good advice....
read full review
Was this helpful? Yes

“I used Greenfield to sell a lock up Garage in ......”

Share on :
Oct 03,2014
Minithumbup
By: 'Ali'
Oct 03,2014
1 people found
this helpful
I used Greenfield to sell a lock up Garage in Kingston. Out of all the agents I approached they offered me the most competitive quote and were very enthusiastic even though a stand alone garage is not typical of what the sell. I have nothing ...
read full review
Comment on agent fees
Very reasonable fee
Was this helpful? Yes

“Professional, knowledgeable, friendly agency. Whilst the sales market was scorchingly ......”

Share on :
Sep 16,2014
Minithumbup
By: 'MJ'
Sep 16,2014
2 people found
this helpful
Professional, knowledgeable, friendly agency. Whilst the sales market was scorchingly hot - an unmodernised rabbit hutch would have a queue of buyers, Ed handled the purchase transaction carefully. Concerning letting the property, the Greenfield letting ladies were very efficient, quickly securing a tenant. However their ...
read full review
Was this helpful? Yes

“4 Bed house. 3 doubles, 1 single. My room £495/Month.Good communication and ......”

Share on :
Sep 11,2014
Minithumbdown
By: 'Anonymous'
Sep 11,2014
4 people found
this helpful
4 Bed house. 3 doubles, 1 single. My room £495/Month. Good communication and cooperative when issues with rent arose from one of the tenants. Unjustified use of deposit money to fix minor problems with cosmetic wear that were present at start of tenancy and to replace items that ...
read full review
What agent could do to change your mind?
To be a bit less greedy with the deposit.
Attached Filesnbsp;
Was this helpful? Yes

“Andy & the team at Greenfield went above and beyond all ......”

Share on :
Aug 27,2014
Minithumbup
By: 'S'
Aug 27,2014
2 people found
this helpful
Andy & the team at Greenfield went above and beyond all my expectations when they sold our flat. My husband & I were involved in a particularly complex, stressful & difficult chain and Andy was critical in ensuring that the sale & our purchase went through. His calm, professional ...
read full review
Was this helpful? Yes

“Having contacted greenfields estate agents to sell our property in ......”

Share on :
Aug 13,2014
Minithumbup
By: 'MR'
Aug 13,2014
2 people found
this helpful
Having contacted greenfields estate agents to sell our property in kt2 our first contact with a member of there staff was MR ANDY READ ( THE MANAGER ) as we had lived in this property for 45 YEARS , all though we had considered selling this property we discussed ...
read full review
Was this helpful? Yes

“Having already used Greenfield to manage the letting of my ......”

Share on :
Aug 11,2014
Minithumbup
By: 'Roberto'
Aug 11,2014
2 people found
this helpful
Having already used Greenfield to manage the letting of my property and having experienced their excellent customer service, I had no doubts in using them again when I decided to sell my flat. The entire process was very well managed and hassle free. Andy Read ...
read full review
Was this helpful? Yes

“During my experience with Greenfields at Kingston I dealt with ......”

Share on :
Jul 29,2014
Minithumbup
By: 'WZ'
Jul 29,2014
1 people found
this helpful
During my experience with Greenfields at Kingston I dealt with Edward Macfarlane and Andy Read who were extremely helpful and freindly. Andy was extremely procative and constantly updated me. Now that I have completed I just wanted to say a very big thank you to ...
read full review
Was this helpful? Yes

“I was delighted with the service I received from Greenfield. ......”

Share on :
Jul 29,2014
Minithumbup
By: 'Sarah'
Jul 29,2014
1 people found
this helpful
I was delighted with the service I received from Greenfield. Everything that was promised at the sales stage was delivered; they handled the whole process from advertising to completion with the least amount of inconvenience to me. This included handling all the viewings, managing the ...
read full review
Was this helpful? Yes

“I purchased a property through Greenfield's that was a repossession. ......”

Share on :
Jul 24,2014
Minithumbup
By: 'Luke'
Jul 24,2014
1 people found
this helpful
I purchased a property through Greenfield's that was a repossession. I found my negotiator Ed to be very professional ,enthusiastic and pro active that really helped the transaction run very smoothly. Andy the sales manager has since valued the property and has great knowledge of ...
read full review
Was this helpful? Yes

“I have been associated with Greenfield, both their letting and ......”

Share on :
Jul 21,2014
Minithumbup
By: 'Elvira'
Jul 21,2014
1 people found
this helpful
I have been associated with Greenfield, both their letting and sales teams, over the passed 4 years. Personal service has always been high on their agenda with frequent feedback and key person availability when circumstances required more urgent assistance. Greenfield has a very professional and honest ...
read full review
Comment on agent fees
Historically I always felt the 'finders fee' very high - but my association with Elizabeth at Greenfield's changed my view. Her efficiency of finding, vetting and placing the tenant was so fast and seemed hassle free, though I expect that was far from reality. Subsequently, taking control and managing my own let, Elizabeth was always available for help and advise me. She never pushed me down a path I was not wanting to tread and always listened and answered silly questions without making me feel totally stupid. When I queried how much this next question would cost me, she smiled and cheerily said 'Its all part of our service.' A service well worth every penny.
Was this helpful? Yes

“I couldn't recommend Greenfield enough, they were professional, efficient and ......”

Share on :
Jul 21,2014
Minithumbup
By: 'A'
Jul 21,2014
1 people found
this helpful
I couldn't recommend Greenfield enough, they were professional, efficient and approachable. Nothing was too much trouble. Andy and his team in Kingston always kept us informed of any updates and I felt very confident that they had our best interests at heart. I would not ...
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 5:00 PM 06/03/2018 by lelle

Awards won by Greenfield Estate Agents

Regional Awards won by Greenfield Estate Agents

Individual Branch Awards



Get in touch with

Greenfield Estate Agents