92% sales valuation accuracy
98% sales fee satisfaction
87% lettings valuation accuracy
96% lettings fee satisfaction
Established in 1983, we specialise in Sales, Lettings and Property Management. We are a local, independent agent, priding ourselves on first class customer service. Our success is built on unrivalled enthusiasm, passion and a willingness to assist all our clients with their property needs.We strive to stay ahead of the ...
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Established in 1983, we specialise in Sales, Lettings and Property Management. We are a local, independent agent, priding ourselves on first class customer service. Our success is built on unrivalled enthusiasm, passion and a willingness to assist all our clients with their property needs.
We strive to stay ahead of the competition at all times and are one of the few local agents to advertise our properties on Rightmove, Zoopla, On The Market, Prime Location and in full colour on the back page of the local paper.
We have offices in Surbiton, Tolworth and New Malden. Our dedicated sales and lettings teams have a wealth of knowledge and experience to call upon. We also have a dedicated Property Management and Accounts Centre looking after our managed portfolio. Block Management services are available by separate arrangement and are tailor-made to suit your needs. We are members of the Property Ombudsman scheme for sales and lettings.
Property Professionals In Surbiton, Tolworth & New Malden
We strive to stay ahead of the competition at all times and are one of the few local agents to advertise our properties on Rightmove, Zoopla, On The Market, Prime Location and in full colour on the back page of the local paper.
We have offices in Surbiton, Tolworth and New Malden. Our dedicated sales and lettings teams have a wealth of knowledge and experience to call upon. We also have a dedicated Property Management and Accounts Centre looking after our managed portfolio. Block Management services are available by separate arrangement and are tailor-made to suit your needs. We are members of the Property Ombudsman scheme for sales and lettings.
Property Professionals In Surbiton, Tolworth & New Malden
Latest Reviews
View all Reviews 260
2nd Jul 2024
reviewed by 'VIMAL MARCELLINE PERERA'
29th Mar 2023
reviewed by 'Gloria'
29th Mar 2023
reviewed by 'Gloria Henriques'
10th Nov 2022
reviewed by 'Billy'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 92% | 98% | £20,500 | £3,000,000 |
| Lettings | 87% | 96% | £600 | £2,400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 106 | 3 | 71 | 18 | 24 | 1 | 19 | 2 | 7 | 9 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
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Mar 12,2019
Mar 12,2019
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I have dealt with Pauline for the past 12 months, as she has managed my tenancy. She knows the business inside out, and combines that with a fairness and approachability which means I've had complete confidence that I am getting proper treatment. She's sorted out problems ...
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Mar 11,2019
Mar 11,2019
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I've used Greenfield to manage my flat letting for nearly 10 years. I've always found the company and the staff reliable, helpful and diligent....
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Comment on agent fees
Extremely good value. Others have tempted me with larger rental income but would take away all benefit with heftier fees.
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Mar 08,2019
Mar 08,2019
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I've had my flat in Tolworth let through Greenfield for a little under a year now. They made the whole process of getting everything sorted out to get the property on the market very easy with their management service. The few minor issues that have ...
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Comment on agent fees
Fees are reasonable for the high standard of service Greenfield provide.
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Mar 07,2019
Mar 07,2019
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Moving house can be very stressful, however, dealing with Priya has made the process a real pleasure. She has been extremely helpful and always courteous and swift in her responses....
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Mar 06,2019
Mar 06,2019
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Greenfield on the whole have been brilliant and Priya personally has been punctual and extremely helpful throughout the experience.
We've been very happy with the whole relationship with Greenfield and their staff....
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Mar 01,2019
Mar 01,2019
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I have found all branches very helpfull, they always reply to emails very promptly & sort problems quickly. Would recommend their use....
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Comment on agent fees
Fees are reasonable
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Feb 21,2019
Feb 21,2019
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We are extremely happy with the service that Greenfield Estate Agency in the way they manage our property.
Regular check of the property done & a report is sent to us, any service issue with the flat or the tenants is addressed accordingly & we are kept ...
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Comment on agent fees
The fees are very reasonable, & worth their value.
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Feb 14,2019
Feb 14,2019
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My experience with this agency is very positive and very Professional.
Big thanks for Magdalena and Priya.
I will recommend greenfield agency!!!...
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Feb 08,2019
Feb 08,2019
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Greenfield manages our property with great care, ensuring that our house is well looked after. Any issue our tenants have, in terms of repairs, are dealt with quickly and professionally.
Pauline and her team are great communicators and always quick to respond to any queries ...
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Comment on agent fees
Reasonable
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Feb 06,2019
Feb 06,2019
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This has been our first experience with Greenfield estate agents and they have been great. They were very responsive and friendly at all times, they arranged multiple visits to the properties we wanted to see and helped us all the way through the process.
Both ...
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Comment on agent fees
Good
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Feb 06,2019
Feb 06,2019
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I have been renting my property for the last 4 years and have always found Pauline to be very good. She is always available to sort any problems that arise quickly efficiently.
I had a few problems when I first moved in ð but they sorted asap ...
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Feb 06,2019
Feb 06,2019
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Thanks for the help in renewing. The process was seamless. The tenant and landlord responsibility in the contract is adequately explained....
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“Natasha was very attentive, friendly and professional. She is an asset to Greenfield. Thank you....”
Feb 05,2019
Feb 05,2019
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Natasha was very friendly, attentive and professional. She has a very kind helpful attitude to her work. She is an asset to Greenfield. Thank you...
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Comment on agent fees
Expensive for admin
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Feb 01,2019
Feb 01,2019
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I have dealt with Georgina during contract tenancy renewal. The process was very efficient in terms of negotiating time and effort. She followed my directions and secured the raised efficiently. I am thankfull to her professional work. I wish her and Greenfield all the best....
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Comment on agent fees
I am very satisfied with this agent performance.
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Jan 31,2019
Jan 31,2019
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Excellent service from Greenfields who have been helpful. As a landlord Pauline has been particularly helpful in sorting out problems with the property for my tenants...
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Jan 31,2019
Jan 31,2019
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Pauline and Natalie are always quick to respond to any queries and have taken all the hassle out of renting....
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Jan 29,2019
Jan 29,2019
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We have had the pleasure of dealing with Sarah Melbourn for over a year now buying and selling and she is quite honestly super woman ! Nothing is too much trouble and she gets the job done , straight forward and honest , reliable she says it how ...
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Comment on agent fees
good
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Jan 27,2019
Jan 27,2019
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The team at Greenfield has always responded quickly to tasks required by me (the landlord) and the tenants. They are easy to deal with....
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Jan 24,2019
Jan 24,2019
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We initially encountered Greenfields (and many other estate agents) when we were looking to buy. This was a positive experience and very well handled, so when it came to letting out property Greenfields were a logical choice.
As overseas landlords we have had an excellent ...
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Comment on agent fees
Good value for the service
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Jan 24,2019
Jan 24,2019
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I have used Greenfield for a few years now and found them to be friendly, helpful and very professional. Nothing is too much trouble for them and would not hesitate to recommend them....
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Comment on agent fees
Competitive rates and they give value for money.
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Jan 23,2019
Jan 23,2019
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We have been in our rental property for 3 years now which has been a trouble free experience. Help at the end of the phone from Pauline should we need it.... overall very happy....
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Jan 22,2019
Jan 22,2019
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We have rented on and off with Greenfields over the past 20 years.
They have become a very efficient unit probably with a lot of guidance from Pauline Buck who I have dealt with many times and got to know well. I trust her judgement and ...
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Comment on agent fees
Good
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Jan 21,2019
Jan 21,2019
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I found Priya to be very efficient and professional in her approach and helpful with any queries we had in respect of our tenancy agreement....
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Jan 20,2019
Jan 20,2019
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We are renting our property from last 14 years through Greenfields estate Agents. We are very pleased with their service.
Pauline is brilliant, any issues, she usually sort out effectively, her team is really helpful....
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Comment on agent fees
Fees is very reasonable
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Jan 20,2019
Jan 20,2019
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I have had excellent service and advice from Joanna and Priya. From the initial phone call with Joanna all communication has been excellent, clear information and instructions. I felt that all of my needs were being looked after. Very professional and no BS estate agent ...
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Comment on agent fees
Fees were very competitive well communic and transparent. No hidden extras.
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Jan 18,2019
Jan 18,2019
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We are very pleased with Pauline Buck's excellent and efficient work in looking after our rental property. We would thoroughly recommend Greenfield to any prospective landlord....
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Comment on agent fees
The Agent's fees are fair.
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Jan 16,2019
Jan 16,2019
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I have rented a property from Greenfield Estate Agents since 2011, and have bean very impressed with Pauline Buck, and her team, they have always been very helpful, and given great advice and would highly recommend them....
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Jan 15,2019
Jan 15,2019
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Justine has been involved in managing my former home for the 3 - 4 years we have rented it. She has always been friendly and efficient, being prepare to do that little bit more which has given reassurance that our best interests are being managed, not just ...
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Comment on agent fees
Obviously I would prefer fees to be lower but they are probably in keeping with the general market.
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Jan 14,2019
Jan 14,2019
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Have used Greenfields for a number of years
Pauline and the rest of the team have always taken great care of me and my properties...
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Comment on agent fees
Standard
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Jan 14,2019
Jan 14,2019
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I am now in my 5th year renting a property through Greenfield and have to say that I have found the property management side of the business second to none. I have dealt exclusively with Pauline and, as property manager throughout this time, she is ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 5:00 PM 06/03/2018 by lelle
