92% sales valuation accuracy
98% sales fee satisfaction
87% lettings valuation accuracy
96% lettings fee satisfaction
Established in 1983, we specialise in Sales, Lettings and Property Management. We are a local, independent agent, priding ourselves on first class customer service. Our success is built on unrivalled enthusiasm, passion and a willingness to assist all our clients with their property needs.We strive to stay ahead of the ...
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Established in 1983, we specialise in Sales, Lettings and Property Management. We are a local, independent agent, priding ourselves on first class customer service. Our success is built on unrivalled enthusiasm, passion and a willingness to assist all our clients with their property needs.
We strive to stay ahead of the competition at all times and are one of the few local agents to advertise our properties on Rightmove, Zoopla, On The Market, Prime Location and in full colour on the back page of the local paper.
We have offices in Surbiton, Tolworth and New Malden. Our dedicated sales and lettings teams have a wealth of knowledge and experience to call upon. We also have a dedicated Property Management and Accounts Centre looking after our managed portfolio. Block Management services are available by separate arrangement and are tailor-made to suit your needs. We are members of the Property Ombudsman scheme for sales and lettings.
Property Professionals In Surbiton, Tolworth & New Malden
We strive to stay ahead of the competition at all times and are one of the few local agents to advertise our properties on Rightmove, Zoopla, On The Market, Prime Location and in full colour on the back page of the local paper.
We have offices in Surbiton, Tolworth and New Malden. Our dedicated sales and lettings teams have a wealth of knowledge and experience to call upon. We also have a dedicated Property Management and Accounts Centre looking after our managed portfolio. Block Management services are available by separate arrangement and are tailor-made to suit your needs. We are members of the Property Ombudsman scheme for sales and lettings.
Property Professionals In Surbiton, Tolworth & New Malden
Latest Reviews
View all Reviews 260
2nd Jul 2024
reviewed by 'VIMAL MARCELLINE PERERA'
29th Mar 2023
reviewed by 'Gloria'
29th Mar 2023
reviewed by 'Gloria Henriques'
10th Nov 2022
reviewed by 'Billy'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 92% | 98% | £20,500 | £3,000,000 |
| Lettings | 87% | 96% | £600 | £2,400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 106 | 3 | 71 | 18 | 24 | 1 | 19 | 2 | 7 | 9 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Latest Properties
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Jun 08,2019
Jun 08,2019
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Natasha has provided a very professional and efficient experience as part of renewing the property I rent. She has kept me informed at all times and I am very satisfied with the service she has provided meaning the renewal has been completed in good time ...
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I have no comment to make on any fees as I have not been advised of any.
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Jun 07,2019
Jun 07,2019
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i have for many years used the services of greenfields estate agents for the purposes of property management and i have always had a professional courteous and efficient service from all of the staff at greenfields - long may this continue...
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Comment on agent fees
agent fees i would think are in line with industry standards but as i am happy to use greenfields exclusively for my property interests i cannot compare as i do not know what other agents charge
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Jun 03,2019
Jun 03,2019
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Brilliant and quick service. Very professionally dealt with the renewal of the flat I am renting currently. Was on point all the time and responded well...
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Jun 03,2019
Jun 03,2019
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Contract renewed again this year and everything went fairly smoothly. There was a typo error in the original contract and confusion with figure of held deposit, however, all sorted quickly and new contracts quickly signed....
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Greenfields reduced tenants charges to renew. Many thanks on their behalf.
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May 28,2019
May 28,2019
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Thank you to Georgina for a smooth experience adding my partner to the tenancy agreement. We appreciate your swift and friendly communication :-)...
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May 24,2019
May 24,2019
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I was pleased with the way the tenancy swap was managed by Georgina. Everything was made easy for me, and completed at my convenience....
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May 23,2019
May 23,2019
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Natasha was professional and responsive for facilitating the renewal of our tenant agreement. She answered the questions I had. Overall happy...
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Comment on agent fees
Fair
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May 22,2019
May 22,2019
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The renew process with greenfield was very easy and hassle free. Natasha was helpful with any queries we had.
We would definitely recommend greenfield....
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May 22,2019
May 22,2019
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We've only had good experience, professional and pleasant communications with all the staff. Natasha is very helpful and quick with her responses....
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Comment on agent fees
Average
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May 22,2019
May 22,2019
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Very professional and easy to work with. Polite and efficient. Responds very promptly and always calls or emails back when necessary....
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Comment on agent fees
Fair
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May 22,2019
May 22,2019
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Marc Reese and Greenfield have been responsible for looking after the property management for my apartment since 2014. He has been efficient and responsive and always helped followed up on every issue to ensure the tenant are satisfied and comfortable. Finding people you can trust is ...
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May 15,2019
May 15,2019
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There are very helpfull and polite. We give them all the best ratings. we are very happy with all them...
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Comment on agent fees
Good
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May 15,2019
May 15,2019
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Highly recommended ! I am renting in Springfield court in Kingston and I find them very professional , fair and easy to deal with ....
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May 14,2019
May 14,2019
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Marc has been a wonderful manager to help deal with issues occurred during my tenancy. He always responded promptly and followed up on issued until solved completely....
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Comment on agent fees
OK
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May 13,2019
May 13,2019
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Greenfield have been helpful, efficient and quick at replying to any questions we have. We moved with them the summer of 2018 from a different county. It was easy to book a viewing, sign contracts electronically rather than have to visit the branch, and arrange to ...
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Comment on agent fees
The fees we paid seemed to be in a similar ball park to other agents we've used before.
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May 06,2019
May 06,2019
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Greenfield have looked after the letting and management of my property for many years and they have been great to work with. They are very responsive, never cut corners and are good people that I trust....
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Apr 29,2019
Apr 29,2019
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We have let our property through Greenfield for the past 4 years. Their customer experience is exceptional. Marc treats our property like his own and is very proactive in dealing with issues and assisting tenants. We couldn't recommend them highly enough. John and Sally...
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Comment on agent fees
Very reasonable fees for the exceptional customer service
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Apr 29,2019
Apr 29,2019
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I have used Greenfield ever since I purchased buy to let flats in Kingston / Surbiton. They were also the agents I purchased the flats through.
They have offered a first class service, dealing with a number of maintenance issues and difficult tenants, in a professional ...
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Comment on agent fees
Competitive in the area for service offered
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Apr 28,2019
Apr 28,2019
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Pauline Buck has been looking after us for nearly 6 years. She is the best agent we have dealt with so far. Great communication, always on time, very thorough and proactive. And always polite. Truly a great agent. Highly recommended....
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Apr 26,2019
Apr 26,2019
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Greenfield Estate Agents has changed my opinion, in a good way... :)
In the last 12 years, I have dealt with various estate agents, which have lead to high stress points (even homeless for a week), whilst finding a new home and moving is already stressful... No ...
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Apr 23,2019
Apr 23,2019
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We've used Greenfield for several years for lettings and property management, and have been very satisfied with their services. Their agents are attentive and would respond in a prompt manner to correspondences and queries. They are willing to help resolve issues that pop up from ...
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Apr 18,2019
Apr 18,2019
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The good thing about this letting agency and my agent is that you feel you can contact them at any time about any problem and know you will get a speedy response and the problem will be solved. That makes being a tenant remarkably stress-free!...
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Apr 05,2019
Apr 05,2019
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Natasha dealt with the renewal of the tenancy contract in an efficient, polite and reliable manner and managed to renew the tenancy for another two years for my flat which is a great result. I'm extremely pleased about it....
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Comment on agent fees
Good
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Apr 04,2019
Apr 04,2019
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I have found the Renewing of our tenancy agreement quite easy and without any problems. Also I would like to thank all staff of Greenfields for their help if I have needed it .
Many Thanks...
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Comment on agent fees
Good
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Mar 28,2019
Mar 28,2019
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Natasha's responses always had a fast turnaround to my questions and were knowledgeable and comprehensive. I was always left with a sense of completion and clarity....
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Comment on agent fees
n / a really. I paid £100 for a renewal fee, which I believe is standard for the industry.
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Mar 27,2019
Mar 27,2019
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I am happy with Greenfield service for more than a decade now. Communication was quick and prompt response. Issues addressed professionally and efficiently. Already recommended to many friends....
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Comment on agent fees
Reasonable fees
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Mar 21,2019
Mar 21,2019
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Our property is let through Greenfield Estate Agents. Pauline is a really professional at dealing with all our queries. She handles all matters so effectively. Thank you so much...
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Mar 19,2019
Mar 19,2019
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I had a great experience with Georgina. She was very professional and helpful throughout the whole process. Very quick to answer emails and she kept me up to date with the progress of the application....
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Mar 18,2019
Mar 18,2019
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I've been genuinely please with Greenfield, they don't manage the property I rent but they do provide the contract and collect rent. I have rented a lot of properties all over the country and these are the only ones I have had no issue with. ...
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Comment on agent fees
Difficult to comment when this is about to be removed by law but I don’t feel like they take too much.
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Mar 14,2019
Mar 14,2019
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Hi. I have been living in my flat for 2 years and Pauline is always quick to respond to any problems which I have. When the contractor has had to come to fix the problems they have got the key from the agent which meant that ...
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Comment on agent fees
Fees are reasonable
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 5:00 PM 06/03/2018 by lelle
