Greenaway Residential
5/5, 33 reviews
97% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
92% lettings fee satisfaction
Greenaway Residential are a well established estate agency service provider based in Crawley, covering Gatwick and the surrounding provinces. show more Greenaway Residential are a well established estate agency service provider based in Crawley, covering Gatwick and the surrounding provinces.

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Latest Reviews

 View all Reviews 33
25th Oct 2023
reviewed by 'David LB'
“This is the second property I have sold through Greenaway Residential. The first we had a house which couldnt sell. ......”
23rd Mar 2023
reviewed by 'Andrea'
“I never normally write reviews but I feel that on this occasion I have to express my appreciation in this ......”
12th Sep 2020
reviewed by 'Zed'
“I found Emma a breath of fresh air in the world of estate agency. Quietly spoken, and confident that she ......”
1st Jul 2020
reviewed by 'Gary'
“We bought our property through Greenaway. We were new to the area and Simon and the team in Crawley helped ......”
30th May 2020
reviewed by 'Alison'
“My poperty has been rented out by Greenaway residential for several years and I have "always" found them to be ......”
13th May 2020
reviewed by 'Elise'
“We recently moved with Greenaway in East Grinstead and what a fantastic service we received. From having our offer accepted ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £148,000 £5,000,000
Lettings 100% 92% £675 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 0 7 1 9 0 5 0 4 0
Opening Hours
  • Monday: 09:00 - 18:30
  • Tuesday: 09:00 - 18:30
  • Wednesday: 09:00 - 18:30
  • Thursday: 09:00 - 18:30
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: 10:00 - 14:00
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Estate agents
Letting agents
Latest Properties for Sale   104 to Rent   8
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Greenaway Residential Branches (view all 2)
Crawley, RH10
East Grinstead, RH19

“This is the second property I have sold throu......”

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Oct 25,2023
Minithumbup
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Michael
By: 'David LB'
Oct 25,2023
1 people found
this helpful
This is the second property I have sold through Greenaway Residential. The first we had a house which couldnt sell. Then Greenaway handled and not only achieved a prompt sale but with a 15% increase on the original price !!!. This second sale, a very smart flat ...
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“100% Professional...”

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Mar 23,2023
Minithumbup
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Simon
By: 'Andrea'
Mar 23,2023
0 people found
this helpful
I never normally write reviews but I feel that on this occasion I have to express my appreciation in this way. Greenway Residential, in particular Simon Brown, the Branch Manager of Greenway, who has been managing my property since 2019. I was approached by various management ...
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“I found Emma a breath of fresh air in the wor......”

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Sep 12,2020
Minithumbup
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Emma
By: 'Zed'
Sep 12,2020
1 people found
this helpful
I found Emma a breath of fresh air in the world of estate agency. Quietly spoken, and confident that she would find us the perfect house which she did. She inspired honesty and throughout the process her communication was second to none. I rarely had ...
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“We bought our property through Greenaway. We ......”

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Jul 01,2020
Minithumbup
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Simon
By: 'Gary'
Jul 01,2020
3 people found
this helpful
We bought our property through Greenaway. We were new to the area and Simon and the team in Crawley helped us every step of the way and nothing was too much trouble. We would highly recommend Greenaway....
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“An "Excellent" letting agent...”

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May 30,2020
Minithumbup
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Simon
By: 'Alison'
May 30,2020
0 people found
this helpful
My poperty has been rented out by Greenaway residential for several years and I have "always" found them to be professional and efficient. All the staff I deal with are proactive, communicative and approachable, with a detailed knowledge of the business. Any work I have ...
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“Our recent house move...”

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May 13,2020
Minithumbup
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Michael
By: 'Elise'
May 13,2020
0 people found
this helpful
We recently moved with Greenaway in East Grinstead and what a fantastic service we received. From having our offer accepted to the date of exchange took around 5 weeks which was record time! Michael in particular impressed us so much. He ensured he responded to our ...
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“When You Need Help These Guys Are Amazing...”

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Mar 27,2020
Minithumbup
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Darren
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Michael
By: 'Laura'
Mar 27,2020
0 people found
this helpful
In a time when the world has been turned upside down, it is so comforting to know there are companies out there like Greenaway Residential. I have been using this company to let my property for the past nine months and the service was great. ...
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“My partner and I tried selling our property w......”

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Mar 12,2020
Minithumbup
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Darren
By: 'James'
Mar 12,2020
0 people found
this helpful
My partner and I tried selling our property without success through an estate agent in East Grinstead who proclaimed to be the market leader. Then we tried Greenaway Residential who were amazing, we sold within weeks and at a figure close to asking price. The ...
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By: Darren Greenaway
Mar 12, 2020
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Dear James. wow thank you firstly for taking the time to write such a glowing review and secondly for your kind words. It was our absolute pleasure helping you with your move and we hope you will be so happy in your new home. Whenever you are passing pop in for a coffee and a catch up, it is always a pleasure seeing you both. Best wishes - Darren Greenaway ...

“Throughout the whole process of selling my mo......”

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Mar 08,2020
Minithumbup
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Simon
By: 'Josephine'
Mar 08,2020
0 people found
this helpful
Throughout the whole process of selling my mothers property I have found all the staff at Greenaways to be informative, knowledgable, professional and extremely helpful. Highly recommend them to anyone buying, selling or renting. Great company to deal with....
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“Our purchase was extremely complicated and w......”

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Feb 02,2020
Minithumbup
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Darren
By: 'Jo'
Feb 02,2020
0 people found
this helpful
Our purchase was extremely complicated and would not have happened without Darren & his team going “above & far beyond “ Cannot recommend them enough, kept in touch regularly with updates & kept it moving forward. Thank you to the Greenaway’s team....
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By: Darren Greenaway
Feb 03, 2020
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Dear Jo, it was our pleasure, we are just sorry it took so long but we got there in the end. You know where we are if you need anything. Best wishes Darren ...

“Landlord...”

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Mar 18,2019
Minithumbup
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Darren
By: 'Ben'
Mar 18,2019
0 people found
this helpful
Darren and his team Michael & Nicola were most helpful and couldn't do enough to find me a tenant. Nothing was to much trouble and they are willing to go beyond their duty. I would definitely recommend them....
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Comment on agent fees
Good
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By: Darren Greenaway
Mar 19, 2019
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Dear Ben, thank for taking the time to write the review it is really appreciated. It was a pleasure helping you find a tenant and although not as plain sailing as it can be we got there. It is lovely to work with such a lovely client. You know where we are when you need help in the future. Best wishes - Darren Greenaway ...

“Financial Advice...”

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Mar 08,2019
Minithumbup
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Simon
By: 'Barrie'
Mar 08,2019
0 people found
this helpful
Simon introduces clients to me who require financial advice to purchase a property. The information I receive from Simon is very relevant and gives me enough details to understand the clients initial requirements....
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Comment on agent fees
N/A
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“Excellent...”

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Feb 26,2019
Minithumbup
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Simon
By: 'Ems'
Feb 26,2019
0 people found
this helpful
Excellent service received from Simon and his team. Sold my house within a week and got what we wanted. Really competitive fees.... goes above and beyond....
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By: Simon Brown
Feb 26, 2019
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Dear Ems Thank you very much for your review. We are delighted that you are so happy with our service and the team sold your property in a week! We look forward to helping you again in the future. Kind regards Simon Brown Branch Manager ...

“No hesitation in recommending...”

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Feb 26,2019
Minithumbup
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Simon
By: 'Radford'
Feb 26,2019
0 people found
this helpful
I have used Greenaways for the last 4years both to buy flats and to find tenants. They have always been very efficient, professional & knowledgeable about the local area. Their service is so much more personal than any other agent that I have used - not ...
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By: Simon Brown
Feb 27, 2019
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Dear Lucy Thank you so much for your feedback - it is very much appreciated. I am delighted that you are so happy with the service you receive from our team and I hope to be able to work with you on your investment portfolio for many years to come! Kind regards Simon Brown Branch Manager ...

“Amazing Service!...”

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Feb 22,2019
Minithumbup
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Simon
By: 'J'
Feb 22,2019
0 people found
this helpful
Me and my partner have just sold my house with greenaways and found them to be very efficient. They recommended a great solicitor and also helped us with our new mortgage. Will go back next time we move!...
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By: Simon Brown
Feb 22, 2019
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Dear Mr Wood Thank you very much for taking the time to write a review - we are delighted that you are so happy with our service and look forward to helping you again one day. Enjoy your new home. Kind regards Simon Brown Branch Manager ...

“Valuation...”

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Feb 22,2019
Minithumbup
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Simon
By: 'C.Thomas'
Feb 22,2019
0 people found
this helpful
We had Simon out to value our home. He was polite, friendly and very easy to talk to. We were happy with all the info he provided along with the booklet of the process for when we are ready to move. We will be using ...
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Comment on agent fees
Good
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By: Simon Brown
Feb 25, 2019
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Dear Miss Thomas Thank you very much for taking the time to write this review. We look forward to assisting you further in the future. Kind regards Simon Brown Branch Manager ...

“I'd just like to say that Sam and Niky have ......”

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Nov 08,2017
Minithumbdown
By: 'Edina&Tamas'
Nov 08,2017
3 people found
this helpful
I'd just like to say that Sam and Niky have been absolutly brilliant ,they've looked after us so well , always keeping us updated with anything thats going on. I can't thank them enough for how helpfull they've been. The landlords have also been so good, ...
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By: Darren Greenaway
Feb 12, 2019
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Dear Edina & Tamas - thank you for taking the time to write this review and for mentioning Nicola & Sam. My apologies for not responding sooner but we have only just been given the functionality to reply to reviews on her last week. Your review and feedback is really important to us and appreciated. Best wishes - Darren Greenaway ...

“Great customer service. Efficient and very helpful.Thank you very ......”

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Sep 04,2017
Minithumbup
By: 'Matt'
Sep 04,2017
1 people found
this helpful
Great customer service. Efficient and very helpful. Thank you very much Nichola, would definitely recommend to others. Been a great help....
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By: Zoltan
Mar 19, 2019
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I can definitely recommend Greenaway residential to any tenants looking to move. Darren has been most welcoming, friendly, helpful, efficient and a real joker, who can put a smile on your face in no time. There has been no hassle with referencing either, everything was taken care of in a timely manner and staff were lovely to talk to, helpful in every possible way, so all in all a genuine, smooth service, exactly what you need when moving. Thank you to all the team members involved! ...

“Spent just over 4 years renting through Greenway. Left due to ......”

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Mar 15,2017
Minithumbup
By: 'Chris'
Mar 15,2017
0 people found
this helpful
Spent just over 4 years renting through Greenway. Left due to landlord selling the property. My dealing with greenway and Nicola have always been great. Nicola provides a personalised service remembering who we were and always willing to help. From setting up the rental agreement to ...
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Comment on agent fees
Agents fees are the same as any other agents fees so i would say while i disagree with the higher fees this is the same anywhere you go and Greenway make sure that their service is higher than others so i would say well worth the fees
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By: Darren Greenaway
Feb 12, 2019
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Dear Chris - thank you for taking the time to write this review and for mentioning Nicola. My apologies for not responding sooner but we have only just been given the functionality to reply to reviews on her last week. Your review and feedback is really important to us and appreciated. Best wishes - Darren Greenaway ...

“I contacted greenaway when I needed a new place to ......”

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Feb 15,2017
Minithumbup
By: 'Jemma'
Feb 15,2017
0 people found
this helpful
I contacted greenaway when I needed a new place to live with my 2 children, Nicola was the first person I spoke to and couldn't of been more helpful, I took the property and stayed there for 4 years, Nicola came and did inspections and was always ...
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Comment on agent fees
Fees for references and renewals were pretty step which is the only negative, but I am guessing it's the same with all agents.
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By: Darren Greenaway
Feb 12, 2019
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Dear Jemma - thank you for taking the time to write this review and for mentioning Nicola. My apologies for not responding sooner but we have only just been given the functionality to reply to reviews on her last week. I am so pleased to hear how Nicola was so helpful from the start of the process to the end. Your review and feedback is really important to us and appreciated. Best wishes - Darren Greenaway ...

“Excellent professional friendly serviceVery helpful and reacted quickly to any ......”

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Jan 30,2017
Minithumbup
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Simon
By: 'Sue'
Jan 30,2017
0 people found
this helpful
Excellent professional friendly service Very helpful and reacted quickly to any problems Simon Brown responded exceptionally well if any problem cropped up within the chain...
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By: Darren Greenaway
Feb 12, 2019
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Dear Sue - thank you for taking the time to write this review and for mentioning Simon. My apologies for not responding sooner but we have only just been given the functionality to reply to reviews on her last week. Your review and feedback is really important to us and appreciated. Best wishes - Darren Greenaway ...

“We engaged Greenaway on recommendation to assist us with the ......”

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Jan 25,2017
Minithumbup
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Simon
By: 'Marrion'
Jan 25,2017
0 people found
this helpful
We engaged Greenaway on recommendation to assist us with the sale of our mother's home. The whole service was very speedy and efficient. Simon was very professional and explained the whole process fully and clearly. He gave us an honest opinion and his guidance proved ...
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Comment on agent fees
Good
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By: Simon Brown
Feb 25, 2019
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Dear Marrion Thank you very much for taking the time to write this review. Best regards Simon Brown Branch Manager ...

“I had the most excellent service from Greenway. Professional, efficient, ......”

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Nov 22,2016
Minithumbup
By: 'S'
Nov 22,2016
0 people found
this helpful
I had the most excellent service from Greenway. Professional, efficient, hard-working and an absolute delight in dealing with Sam and all staff I came across. I have recommended Greenway to all my friends looking for properties. Many thanks again!...
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By: Simon Brown
Feb 26, 2019
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Dear Mr Singh Thank you very much for taking the time to write this review. Kind regards Simon Brown Branch Manager ...

“I have been renting all the time have been in ......”

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Sep 08,2016
Minithumbup
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Simon
By: 'Janet'
Sep 08,2016
0 people found
this helpful
I have been renting all the time have been in England but Greenaway is the best Estate agent for me all the staff are very professional especially Simon who led the team very well , kind, and respectful. He makes his customers feels like a human. ...
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Comment on agent fees
Good
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By: Simon Brown
Sep 08, 2016
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Hi Janet Thank you for taking the time to write your review of our company. Why are delighted that you are renting your second property with us and we look forward to speaking with you soon. Kind regards Simon Brown Branch Manager ...

“Great service provided by Simon and his team in finding ......”

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Sep 07,2016
Minithumbup
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Simon
By: 'Jatin'
Sep 07,2016
0 people found
this helpful
Great service provided by Simon and his team in finding tenants for both our flats in a fast and efficient manner. The rents achieved were at the higher end of our expectations....
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Comment on agent fees
Agreed fees were reasonable
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By: Simon Brown
Sep 08, 2016
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Dear Jatin Thank you very much for your review. We are delighted that you are happy with our service and look forward to looking after your rental portfolio ongoing. Many thanks Simon Brown Branch Manager ...

“I recently used Greenaway to sell my property. The transaction ......”

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Aug 31,2016
Minithumbup
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Simon
By: 'Giulia'
Aug 31,2016
0 people found
this helpful
I recently used Greenaway to sell my property. The transaction was smooth, I received solid advice from Simon on how to market the property. Hollie was in charge of the viewings and managed to find a buyer for a very good price in less than ...
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Comment on agent fees
Competitive rates compared to other agencies.
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By: Simon Brown
Feb 26, 2019
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Dear Giulia Thank you so much for taking the time to write us a review. We are very happy that you were so happy with our service and hope to be able to help you again in the future. Kind regards Simon Brown Branch Manager ...

“This was my first experience of Greenaway Residential, although I ......”

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Aug 29,2016
Minithumbup
By: 'Stephen'
Aug 29,2016
0 people found
this helpful
This was my first experience of Greenaway Residential, although I have used others elsewhere, and found them to be courteous and very professional. They were very thorough with their communications and I would be happy to recommend them to other landlords....
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Comment on agent fees
The standard level of fee.
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By: Simon Brown
Feb 26, 2019
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Dear Stephen Thank you for taking the time to write a review about your experience with Greenaway Residential, it is highly appreciated. Kind regards Simon Brown Branch Manager ...

“Simon Brown is a very helpful guy who is a ......”

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Aug 24,2016
Minithumbup
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Simon
By: 'President'
Aug 24,2016
0 people found
this helpful
Simon Brown is a very helpful guy who is a professional. The service he provides at Greenaway is outsanding. I would highly recommend Greenaway because of him....
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Comment on agent fees
Very reasonable
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By: Simon Brown
Feb 26, 2019
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Dear Allen Thank you very much for taking the time to write this review, it is very much appreciated. Kind regards Simon Brown Branch Manager ...

“After telephoning this company they swiftly came out to me- ......”

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Aug 17,2016
Minithumbup
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Simon
By: 'Sharon'
Aug 17,2016
0 people found
this helpful
After telephoning this company they swiftly came out to me- the very next day. Simon (the branch manager) was very professional, friendly and understanding of my circumstances. An honest valuation of my property, and documentation arrived promptly afterwards. Overall a really good service...
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By: Simon Brown
Aug 24, 2016
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Hi Sharon Thank you very much for taking the time to give feedback on our service, it is great to know you are happy with how you were treated. We look forward to speaking with you soon. Kind regards Simon Brown ...

“Just want to thank everyone at greenway for the very ......”

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Jul 08,2016
Minithumbup
By: 'Pbrown'
Jul 08,2016
1 people found
this helpful
Just want to thank everyone at greenway for the very speedy sale of our house, the whole process went so smoothly from the Amazing pictures & accurate right up of our property, also the great professionalism from Sam who sold our house after only being on ...
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Comment on agent fees
Good
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By: Simon Brown
Aug 24, 2016
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Dear Paula Thank you for the kind testimonial cannot believe the team achieved a sale above guide price for you and within such a short time. I really appreciate that you would recommend Greenaway Residential to other people and we look forward to helping you again in the future. Kind regards Simon Brown ...

Vendor Fees

1.5%

Landlord Fees

15%

Tenant Fees

No fees set.
Last updated at 14/10/2022, 4:48 PM by Darren Greenaway
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

https://www.greenawayresidential.com/formal-complaints-policy
Last updated at 3:48 PM 14/10/2022 by Darren Greenaway

Awards won by Greenaway Residential

Regional Awards won by Greenaway Residential

Individual Branch Awards


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