99% sales valuation accuracy
100% sales fee satisfaction
94% lettings valuation accuracy
94% lettings fee satisfaction
No company information
Latest Reviews
View all Reviews 834
23rd Jul 2024
reviewed by 'Katie'
11th Apr 2024
reviewed by 'TOBY OLIVER'
17th Jan 2024
reviewed by 'Ellie'
17th Jan 2024
reviewed by 'Diana'
15th Dec 2023
reviewed by 'Adarsh Sasidharan Nair'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99% | 100% | £85,000 | £3,270,000 |
| Lettings | 94% | 94% | £700 | £8,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 189 | 6 | 277 | 7 | 207 | 1 | 115 | 1 | 29 | 2 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Grants Independent Estate Agents Branches (view all 3)
Jul 12,2019
Jul 12,2019
0
people found
this helpful
this helpful
Reviewing on behalf of my mother, Avril Robson, who is very impressed with Stef and very happy, so far, with the outcome....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 11,2019
Jul 11,2019
0
people found
this helpful
this helpful
The star rating is a reflection on Christina, not Grants as a whole. Christina is helpful, very professional and gets things resolved, even issues that have not been addressed for years of our tenancy. She is easy to reach and always responds promptly to any ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 03,2019
Jul 03,2019
0
people found
this helpful
this helpful
The service we have received from Grants, and particularly from Abby, has been of the highest quality. Abby has been professional, efficient and helpful throughout the process of finding new tenants for our property. We can highly recommend Grants if you are looking to rent ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 03,2019
Jul 03,2019
0
people found
this helpful
this helpful
James was always contactable and was more than happy to help and speed things along the best way he could....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 25,2019
Jun 25,2019
0
people found
this helpful
this helpful
This has been one of the best and easiest house move processes I have been through. Things were complicated to begin with as I live in Canada and I am 7hrs behind the UK here, but this made no difference to the quality of the ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 25,2019
Jun 25,2019
1
people found
this helpful
this helpful
Great experience. From the beginning, Stuart has been extremely helpful and very welcoming, which we are grateful for. Being first time buyers, it can be a bit daunting going through the whole process, but Stuart made it much easier and helped us throughout, guiding us ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 07,2019
Jun 07,2019
0
people found
this helpful
this helpful
File attached
Gareth Styles and his team worked very hard to secure my deal I cannot recommend them highly enough.
They are very honest and not the usual chatters that talk rubbish....
read full review
read full review
Comment on agent fees
Very Good 100% Recommended I was searching for a home that was going to tick all my boxes, it had to be something that we all would be happy with. I started my search in April 2018 and was getting really fed up with the usual rubbish that agents would blab. Due to my catchment area Grants Independent ( Woking or Weybridge) were not listing my tick box properties. Finally Grants at Woking were instructed by clients to sell a property. This property was listed with another well known agent for over 4+ months but due to my sour experience and rejection of many good offers I was no longer going to give them the satisfaction to secure a deal on my back. So back to my experience with Grants independents. I noticed on rightmove the property had switched, so called up Grants and spoke to the managing director Gareth Styles and explained my position and we met at the property concerned within two hours of the call. Gareth was not too sure if I was a serious buyer but he realised quickly, that I was a straight talking person not going to waste my time. I emailed my offer to Gareth’s team that very afternoon on condition of another viewing. The offer was rejected and I bounced my last and final offer in and true to his word Gareth Styles worked effortlessly to secure a satisfactory outcome for myself. Gareth is one individual that takes pride and delivers very good customer service he will chase all parties, he has his finger on the pulse. He would reply back to my email after office hours. I have emails to prove, which I received back at 11pm that is customer service no pressure Gareth LOL. My offer was accepted Sept 2018 and we Moved Dec 2018. My review which I promised Gareth Styles has been overdue on my behalf which I was going to add has taken long time but believe me I don’t waste time putting reviews in but this guy Gareth Styles his side man Stuart Beauchamp and his team work very hard and as Buyer I was fully 100% satisfied. Well Done Gareth Styles credit also his very happy team not forgetting Saturday viewing staff members they know who I am, the madman from Sheerwater.
Was this helpful?
Yes
Yes
Jun 06,2019
Jun 06,2019
1
people found
this helpful
this helpful
Settling in our first house in UK, we got brilliant service and help from Grants Weybridge. Many thanks Agnes for all your support and help as well as your smiles. You were brilliant. E&F...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jun 01,2019
Jun 01,2019
1
people found
this helpful
this helpful
Abby was great throughout the move; she was professional and timely in all she did and it made the process straightforward. It was much appreciated....
read full review
read full review
Was this helpful?
Yes
Yes
May 30,2019
May 30,2019
0
people found
this helpful
this helpful
Our experience with James was really smooth. He is easily approachable, friendly, great advice and goes out of way to help ( viewings on weekend) along with being professional.
We really wish him luck and great achievements for his career and future....
read full review
read full review
Was this helpful?
Yes
Yes
May 28,2019
May 28,2019
0
people found
this helpful
this helpful
Stef and the team at Grants are always very polite and very helpful. Stef is very prompt and works hard to put the customer first in a very timely manner. Thank you!...
read full review
read full review
Was this helpful?
Yes
Yes
May 24,2019
May 24,2019
1
people found
this helpful
this helpful
Abby was exceptional in helping mum and I find a flat. She was professional, punctual and very friendly. Whilst we initially opted for something else, when we came back to her to let her know the other flat wasn't working out she reassured us we ...
read full review
read full review
Was this helpful?
Yes
Yes
May 24,2019
May 24,2019
0
people found
this helpful
this helpful
I can't express how grateful I am for the excellent work done by James. He went above and beyond and kept me updated throughout the whole process of getting my house sold. Highly recommend James and his company!...
read full review
read full review
Was this helpful?
Yes
Yes
May 21,2019
May 21,2019
0
people found
this helpful
this helpful
Abby could not be more helpful and accommodating. If only all agents were like her. No viewing time was a problem, all good....
read full review
read full review
Was this helpful?
Yes
Yes
May 20,2019
May 20,2019
0
people found
this helpful
this helpful
This was my first experience of renting for several decades and I was quite nervous considering the horror stories you hear about how tenants are treated. However, Stef at Grants has been fantastic. Always so responsive, reliable and helpful, and really going out of her ...
read full review
read full review
Was this helpful?
Yes
Yes
May 13,2019
May 13,2019
0
people found
this helpful
this helpful
We have recently purchased our property through Grants homes. The service was excellent - further to our initial viewing of the property, we put an offer in, which was respected and put forward to the vendor. Gareth worked very hard to find good middle ground ...
read full review
read full review
Comment on agent fees
Not relevant for the purchase
Was this helpful?
Yes
Yes
May 08,2019
May 08,2019
0
people found
this helpful
this helpful
We have tried to sell our property with two estate agents before with no success. After that we have tried James Quinn from Grants - he is very efficient and produced good results for us. He will not bombard you with pointless viewings but will ...
read full review
read full review
Comment on agent fees
Excellent value for great service!
Was this helpful?
Yes
Yes
May 08,2019
May 08,2019
0
people found
this helpful
this helpful
Christina is like a breath of fresh air. She responds quickly and appropriately to requests, she is friendly but also professional and she gets things done. We have nothing but praise for this lady and are so grateful she has taken up this role....
read full review
read full review
Was this helpful?
Yes
Yes
May 01,2019
May 01,2019
0
people found
this helpful
this helpful
Very happy with the service from Grants independent, and especially grateful to James Quinn. He kept us well informed the whole way through, was extremely polite and helpful, and made the whole experience much less stressful. Thank you very much James!...
read full review
read full review
Comment on agent fees
Very reasonsable
Was this helpful?
Yes
Yes
Apr 30,2019
Apr 30,2019
0
people found
this helpful
this helpful
We switched from Foxtons Estate Agent to Grants Independent based on reviews we had read and the interaction / communication we had with Gareth Styles. At the start of the process we asked Grants to value our property along with 3 other agents. We picked Foxtons based ...
read full review
read full review
Comment on agent fees
Grants fees are average. In our instance, lower than we were prepared to pay, so for us - GREAT!
Was this helpful?
Yes
Yes
Apr 21,2019
Apr 21,2019
1
people found
this helpful
this helpful
From the outset to completion, we received exemplary attention and regular up-dates on proceedings.
Mr Quinn was very professional throughout, and never failed attention to detail.
We would highly recommend Mr Quinn's services through this agency, without hesitation. You would have to travel far to ...
read full review
read full review
Comment on agent fees
Very fair, considering the market today and the exemplary service.
Was this helpful?
Yes
Yes
Apr 20,2019
Apr 20,2019
1
people found
this helpful
this helpful
Deborah was very friendly, helpful and efficient throughout the whole transaction. She turned up on time when I went to view the property on a couple of occasions and nothing seemed too much trouble for her....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 18,2019
Apr 18,2019
0
people found
this helpful
this helpful
I have rented a property serviced by Grants for almost 2.5 years and have always been delighted with the service received from Stephanie. Each time I have had to email her for help, the issue has been dealt with so quickly - often before I have ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 18,2019
Apr 18,2019
0
people found
this helpful
this helpful
I have rented a property serviced by Grants for almost 2.5 years and have always been delighted with the service received from Stephanie. Each time I have had to email her for help, the issue has been dealt with so quickly - often before I have ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 17,2019
Apr 17,2019
1
people found
this helpful
this helpful
Out standing service, Very helpful, Very Friendly.
Good product Knowladge.
one of the best property agent i have ever met.
I would highly recommend.
i would deffinately use his services again....
read full review
read full review
Comment on agent fees
good
Was this helpful?
Yes
Yes
Apr 04,2019
Apr 04,2019
2
people found
this helpful
this helpful
James and Neal at Grants ensured we got a good price for our house sale, in a tough market. They were professional, friendly and diligent and secured the sale in very quick time. They made the process as low stress and seamless as is possible. ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 28,2019
Mar 28,2019
1
people found
this helpful
this helpful
I found Sarah extremely courteous and professional in her assistance to find me a tenant for my apartment in Weybridge. She always provided me with objective feedback from viewings as well as the important information on the state of the local market. I would absolutely ...
read full review
read full review
Comment on agent fees
In line with my expectancy and was prepared to be flexible.
Was this helpful?
Yes
Yes
Mar 22,2019
Mar 22,2019
1
people found
this helpful
this helpful
Thank you very much, James, for helping us with our purchase. You were always communicative, efficient, and professional, and your help was much appreciated....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 17,2019
Mar 17,2019
0
people found
this helpful
this helpful
In a tough market, Grants never stopped marketing my property and looking for prospective buyers. They were honest with feedback and kept me regularly updated with the market. Unfortunately my first buyer pulled out just before exchange of contracts but the team pulled out all ...
read full review
read full review
Comment on agent fees
Very fair fees in line with other agencies. They worked hard for it!
Was this helpful?
Yes
Yes
Mar 14,2019
Mar 14,2019
0
people found
this helpful
this helpful
We have been working with Stef for about 3 years now and when ever we need some assistance or have a problem with our property she deals with it immediately. It's really great to know that Stef is always reliable and we are confident that she ...
read full review
read full review
Was this helpful?
Yes
Yes
Vendor Fees
1.25%Landlord Fees
10%Tenant Fees
No fees set. Last updated at 19/10/2022, 4:23 PM by Mr Neal M AldridgeComplaints Procedure
Grants Independent Complaints Procedure.
We take complaints very seriously and will endeavour to resolve and rectify a situation quickly and efficiently.
Please submit your complaint in the first instance to
The Branch Manager
You will receive a written acknowledgement in three workings days confirming that the matter is being investigated and a written reply will sent to you within 15 working days.
In The Event You Remain Unsatisfied
Please submit your complaint to:
The Managing Director, at 175 Station Road, Addlestone, Surrey KT15 2BE
The final review by the Managing Director and his conclusions will be sent to you in writing, in the rare event that the matter remains unresolved the letter will also include information of how the matter can be referred to the Ombudsman.
Last updated at 10:41 AM 21/05/2012 by Gareth Styles
We take complaints very seriously and will endeavour to resolve and rectify a situation quickly and efficiently.
Please submit your complaint in the first instance to
The Branch Manager
You will receive a written acknowledgement in three workings days confirming that the matter is being investigated and a written reply will sent to you within 15 working days.
In The Event You Remain Unsatisfied
Please submit your complaint to:
The Managing Director, at 175 Station Road, Addlestone, Surrey KT15 2BE
The final review by the Managing Director and his conclusions will be sent to you in writing, in the rare event that the matter remains unresolved the letter will also include information of how the matter can be referred to the Ombudsman.
Best Letting Agent in Weybridge 
