99% sales valuation accuracy
100% sales fee satisfaction
94% lettings valuation accuracy
94% lettings fee satisfaction
No company information
Latest Reviews
View all Reviews 834
23rd Jul 2024
reviewed by 'Katie'
11th Apr 2024
reviewed by 'TOBY OLIVER'
17th Jan 2024
reviewed by 'Ellie'
17th Jan 2024
reviewed by 'Diana'
15th Dec 2023
reviewed by 'Adarsh Sasidharan Nair'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99% | 100% | £85,000 | £3,270,000 |
| Lettings | 94% | 94% | £700 | £8,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 189 | 6 | 277 | 7 | 207 | 1 | 115 | 1 | 29 | 2 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Grants Independent Estate Agents Branches (view all 3)
Mar 05,2020
Mar 05,2020
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Grants have been great for the last 4 years we’ve been in our flat. Christina is great and always helpful. Always replies and gets back to you really quick to resolve any issues....
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Mar 05,2020
Mar 05,2020
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Stef was excellent and effective when dealing with an undiagnosed water leak in our property and again when there was a burglary. This was especially useful since we are overseas landlords and have to rely on property management....
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Mar 04,2020
Mar 04,2020
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Christina is a dedicated, efficient property manager and an asset to Grants. She responds promptly to any queries and resolves any problems without unnecessary delay, even issues that were not dealt with under previous management. We would like to wish her all the best....
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Mar 04,2020
Mar 04,2020
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Very professional service from Christina Woods. Always seems keen to sort any issues and always keeps us up to date with progress....
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Mar 04,2020
Mar 04,2020
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I have used Grants since I became a landlord. I I have always found them professional & extremely helpful. Christina always keeps me informed & deals with any issues promptly....
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Mar 04,2020
Mar 04,2020
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Having Christina as my property manager has been a smooth and efficient experience, she is prompt with her response to queries and is very helpful in general with any problems I have had....
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Mar 02,2020
Mar 02,2020
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Stef is always very helpful and on hand to help. I have appreciated all her support over the past 2.5 years, she has been amazing. She is a credit to Grants in weybridge....
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Mar 01,2020
Mar 01,2020
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On moving in, the flat was not professionally cleaned and the shower was broken. Christina immediately addressed this with the landlord and on not responding quick enough, she organised the shower to be replaced. Christina was very apologetic and understanding about the inconvenience....
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Feb 28,2020
Feb 28,2020
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Great Communication and Follow UP:
I have been using Grants for nearly 12 years. I have always found their staff professional. I live outside the UK and have a busy commercial life so I have limited time to manage issues with my property. I have found ...
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Feb 28,2020
Feb 28,2020
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Christina Woods has managed our flat for the last year. Throughout that period, she has been totally professional and given us regular and professional advice and updates at all times. She replies promptly to questions and emails and "gets things done". Highly recommended....
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Feb 28,2020
Feb 28,2020
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Thanks Christina for your friendly and professional manner. Great customer service is always appreciated! I look forward to your next visit....
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Feb 27,2020
Feb 27,2020
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Abby is a lifesaver, always keeping me in the loop and because i panic all the time she has been able to set me at ease and also help me. Could not recommend them enough and i am so excited to move into our new ...
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Feb 26,2020
Feb 26,2020
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I have used Grants letting Agents for some years and always been pleased with the lettings team.
Stephanie Hazley in particular has been extremely helpful and helped to bring to a conclusion a long standing query.
I would definitely happily recommend Grants to other landlords....
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Feb 17,2020
Feb 17,2020
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I was absolutely dreading renting a flat having had horrific experiences with letting agents in the past. My impression of letting agents in general has changed for the good after dealing with Agnes and Grants Independent. Agness has been clear and prompt with her communication ...
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Feb 16,2020
Feb 16,2020
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After years of renting in Surrey, we decided it's time to look a place for ourselves. We contacted Grants for a viewing, and Neal was very helpful with everything. He was very flexible with timing and only the second house turned out to be the ...
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Feb 14,2020
Feb 14,2020
3
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We have been very fortunate with having Stephanie as our property manager for a number of years. She is dedicated, professional and attentive to not only our requirements but also to our tenants. We rely fully on Stephanie to look after our properties and she ...
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Feb 13,2020
Feb 13,2020
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Abby Taylor at Grants Homes has been a fantastic agent. Abby has been accessible 24/7 for help during the rigorous process of moving, making it smooth and simple throughout. She has provided all of the necessary information/ documentation quickly and efficiently, especially with the short time ...
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Feb 11,2020
Feb 11,2020
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We have been dealing with Stephanie Hazely for 18 months now and have always found her to be enthusiastic, professional and extremely helpful. Nothing ever seems to be too much trouble and she never seems to “switch off “ from her duties. She is an absolute pleasure ...
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Feb 10,2020
Feb 10,2020
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Abby and Sarah at Grants let many properties for us, and are always fantastic. They are professional, smiley and always happy to help. They secured us a tenant without even marketing one of our properties. Highly recommend....
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Feb 10,2020
Feb 10,2020
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Neal and his team did a great job of selling our property. Managed the sale professionally from start to finish. Exceeded expectations....
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Feb 05,2020
Feb 05,2020
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Stef is very attentive and proactive on her approach. She has an eye for detail and looks after our properties very well. We know her for over three years and we are very pleased with her day to day support....
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Feb 05,2020
Feb 05,2020
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We have been using Grants lettings for a long time and never had a problem. The team are helpful. Last year, we decided to use the full management service and very pleased with Stephanie's management support and the builder she has recommended....
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Feb 03,2020
Feb 03,2020
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I rented a house via Grants for the last three years and the service was always 100% and issues were dealt with straight away and with no fuss - I would highly recommend Grants Lettings...
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Feb 03,2020
Feb 03,2020
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Stephaine Hazley is a 5 star property agent manager, She is brilliant at her job and is very sensitive towards her customer's property needs and is very hard working professinal.
It has been pleasure working with STephanie while at Gate Court as tenant....
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Feb 03,2020
Feb 03,2020
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Whenever I have needed to contact Stef, she has always responded promptly and goes the extra mile to solve any problems or answer any questions. Highly professional and a credit to Grants Weybridge....
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Feb 03,2020
Feb 03,2020
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Excellent, responsive, always helpful especially in dealing with new issues and problems. Good at keeping us informed about the market and trends...
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Feb 02,2020
Feb 02,2020
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Steph has, as usual, proved to be an excellent employee of Grants. In all our dealings with her, she has proved herself to be very efficient, very knowledgeable and very speedy....
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Jan 31,2020
Jan 31,2020
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Stef has been our contact for a few years now and we can honestly say, apart from being a fantastic lady she conducts her self with such professionalism and we can always count on her to resolve any issues we might have at our property. ...
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Jan 31,2020
Jan 31,2020
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Very helpful at all times , I was a new experience for me , as I had never rented before . Keep up the good work ....
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Jan 31,2020
Jan 31,2020
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Stef has been an excellent property manager. Its always difficult when as a landlord you do not live close by. Stef has always responded quickly and efficiently to any problems our tenants have and is a pleasure to deal with....
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Vendor Fees
1.25%Landlord Fees
10%Tenant Fees
No fees set. Last updated at 19/10/2022, 4:23 PM by Mr Neal M AldridgeComplaints Procedure
Grants Independent Complaints Procedure.
We take complaints very seriously and will endeavour to resolve and rectify a situation quickly and efficiently.
Please submit your complaint in the first instance to
The Branch Manager
You will receive a written acknowledgement in three workings days confirming that the matter is being investigated and a written reply will sent to you within 15 working days.
In The Event You Remain Unsatisfied
Please submit your complaint to:
The Managing Director, at 175 Station Road, Addlestone, Surrey KT15 2BE
The final review by the Managing Director and his conclusions will be sent to you in writing, in the rare event that the matter remains unresolved the letter will also include information of how the matter can be referred to the Ombudsman.
Last updated at 10:41 AM 21/05/2012 by Gareth Styles
We take complaints very seriously and will endeavour to resolve and rectify a situation quickly and efficiently.
Please submit your complaint in the first instance to
The Branch Manager
You will receive a written acknowledgement in three workings days confirming that the matter is being investigated and a written reply will sent to you within 15 working days.
In The Event You Remain Unsatisfied
Please submit your complaint to:
The Managing Director, at 175 Station Road, Addlestone, Surrey KT15 2BE
The final review by the Managing Director and his conclusions will be sent to you in writing, in the rare event that the matter remains unresolved the letter will also include information of how the matter can be referred to the Ombudsman.
Best Letting Agent in Weybridge 
