Grants Independent Estate Agents
4.9/5, 834 reviews
98% recommended
99% sales valuation accuracy
100% sales fee satisfaction
94% lettings valuation accuracy
94% lettings fee satisfaction
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Latest Reviews

 View all Reviews 834
23rd Jul 2024
reviewed by 'Katie'
“Stuart was nothing but patient, helpful and responsive with me (a very stressed buyer with no faith due to a ......”
11th Apr 2024
reviewed by 'TOBY OLIVER'
“I have had a very positive experience from everyone at Grants!They are clearly well experienced and good at their ......”
7th Feb 2024
reviewed by 'M.'
“Very Good and swift Service with all professional team members....”
17th Jan 2024
reviewed by 'Ellie'
“Jemma and Sarah have been so amazing in helping me with my move- it was smooth and effortless. Everything was ......”
17th Jan 2024
reviewed by 'Diana'
“Very professional and helpful company!Thank you to Jemma who helped us a lot.Would definitely recommend....”
15th Dec 2023
reviewed by 'Adarsh Sasidharan Nair'
“Jemma and team supported us through all the process smoothly and were prompt with any enquiry I made. Thanks you...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 100% £85,000 £3,270,000
Lettings 94% 94% £700 £8,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
189 6 277 7 207 1 115 1 29 2
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Grants Independent Estate Agents Branches (view all 3)
Addlestone, KT15
Weybridge, KT13
Woking, GU21

“I recently sold my property through Grants Independent in Weybridge, ......”

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Mar 08,2014
Minithumbup
By: 'Marilyn'
Mar 08,2014
0 people found
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I recently sold my property through Grants Independent in Weybridge, within a few days of marketing, and at the same time purchased our new home through them. The conveyancing for my sale was traumatic - nothing to do with Grants - but Daniel was really ...
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“As flood victims in February 2014 we contacted Grants to urgently ......”

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Mar 05,2014
Minithumbup
By: 'C'
Mar 05,2014
0 people found
this helpful
As flood victims in February 2014 we contacted Grants to urgently find somewhere for us to let for 6-12 months while our house was dried out and refurbished.  We saw the house on Monday and moved in the following Saturday.  We received an extremely helpful and ...
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“We were very happy with our property purchase through Neal/......”

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Mar 03,2014
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Neal
By: 'Leo'
Mar 03,2014
0 people found
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We were very happy with our property purchase through Neal/Grants. He helped us find the property that perfectly matched our criteria: location, size, type, etc....
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“We were very happy with our property purchase through Neal/......”

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Mar 03,2014
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Neal
By: 'Leo'
Mar 03,2014
0 people found
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We were very happy with our property purchase through Neal/Grants. He helped us find the property that perfectly matched our criteria: location, size, type, etc....
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“Stuart and the team at Grants were always polite and ......”

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Mar 03,2014
Minithumbup
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Stuart Beauchamp
By: 'J'
Mar 03,2014
0 people found
this helpful
Stuart and the team at Grants were always polite and helpful when dealing with questions. Stuart, in particular, went to some considerable trouble to chase up solicitors etc for me. He was always cheerful, was honest and always returned calls and did exactly what he ...
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“Executors sale - acted in showing round prospective buyers and ......”

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Feb 19,2014
Minithumbup
By: 'Peter'
Feb 19,2014
1 people found
this helpful
Executors sale - acted in showing round prospective buyers and when buyer found kept us fully informed of progress at all times...
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“I would certainly recommend Grants Independent Estate Agent. The sale ......”

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Feb 19,2014
Minithumbup
By: 'Denis'
Feb 19,2014
0 people found
this helpful
I would certainly recommend Grants Independent Estate Agent. The sale of our property was very complicated and the process took more than one year due to various complications, none of which related to the agents. Throughout the process they have been helpful, supportive and professional. ...
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“I have dealt with a number of letting agents over ......”

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Feb 04,2014
Minithumbup
By: 'Karen'
Feb 04,2014
0 people found
this helpful
I have dealt with a number of letting agents over many years and have been extremely impressed with the service that Grants has provided. All the staff that I have spoken to in the office have been extremely helpful and attentive. Michael and Katie, who ...
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“Following some issues with another agent i switched to Grants ......”

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Jan 02,2014
Minithumbup
By: 'Adrian'
Jan 02,2014
1 people found
this helpful
Following some issues with another agent i switched to Grants for a Managed Let. I am so glad I did. The service from Michael and Katie was outstanding - streets ahead from what I have been used to. They always called when they said they ...
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“Having recently purchased a property through Grants I would like ......”

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Dec 17,2013
Minithumbup
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Stuart Beauchamp
By: 'Heidi'
Dec 17,2013
0 people found
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Having recently purchased a property through Grants I would like to say how impressed I was with the service given by both Kevin and Stuart. Kevin was constantly chasing up both solicitors from start to finish and keeping me fully informed. When he said he ...
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“I just wanted to say how grateful & impressed I am ......”

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Dec 11,2013
Minithumbup
By: 'Katie'
Dec 11,2013
1 people found
this helpful
I just wanted to say how grateful & impressed I am with your colleague, Katie Lines-Davies. Katie rang me a few weeks ago advising me of a potential letting in Addlestone. We viewed it & loved it! It was just what we wanted. The first property we ...
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“Having taken our property off the market with another Estate ......”

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Dec 09,2013
Minithumbup
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Stuart Beauchamp
By: 'Nicola'
Dec 09,2013
0 people found
this helpful
Having taken our property off the market with another Estate Agent we decided to give it another go this time using Grants. The first reason for this was the number of sale boards in the area with their name on it and secondly as a ...
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“Excellent service. Staff were very helpful and always answered questions ......”

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Nov 27,2013
Minithumbup
By: 'Wonderful'
Nov 27,2013
1 people found
this helpful
Excellent service. Staff were very helpful and always answered questions quickly. Dealt directly with Katie in the office and she was very efficient. Michelle was very nice - she found us the property and knew it would be the right one for us and she ...
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“In a poor property market it took a year to ......”

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Nov 18,2013
Minithumbup
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Stuart Beauchamp
By: 'Este'
Nov 18,2013
1 people found
this helpful
In a poor property market it took a year to sell my property. I was abroad throughout the whole process and there were MANY challenges of which some are not the responsibility of an estate agent - difficult and unreliable tenants with whom Kevin and ...
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“This was my first experience of selling/buying property, as ......”

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Nov 15,2013
Minithumbup
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Stuart Beauchamp
By: 'Lynne'
Nov 15,2013
1 people found
this helpful
This was my first experience of selling/buying property, as I was selling the family home. Stuart was very helpful from the outset, and got an offer on the house before the details were even prepared - and those buyers are now about to move ...
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“We were on the look out for a property and ......”

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Nov 11,2013
Minithumbup
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Stuart Beauchamp
By: 'Philisa'
Nov 11,2013
0 people found
this helpful
We were on the look out for a property and left our exact requirements with Grants. Out of the blue we received a call from them stating they had a new property about to come onto their books. We were the first to see it ...
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“So happy with the service I received at Grants Weybridge. ......”

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Nov 06,2013
Minithumbup
By: 'Jess'
Nov 06,2013
1 people found
this helpful
So happy with the service I received at Grants Weybridge. Everything was so organised and I had nothing to worry about. Thank you....
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“Emma was very efficient and always kept me up to ......”

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Nov 05,2013
Minithumbup
By: 'Shelly'
Nov 05,2013
1 people found
this helpful
Emma was very efficient and always kept me up to date with what was happening. We were on a tight deadline to move and Emma managed to arrange everything so that we could move in on our chosen date. Great communication. Thank you Emma...
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“We tried numerous estate agents and Grants was simply the ......”

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Oct 25,2013
Minithumbup
By: 'Karl'
Oct 25,2013
0 people found
this helpful
We tried numerous estate agents and Grants was simply the best. They understood out needs and Katie did everything she could to find a property to suit us. We are so happy and very excited to move in to the property. Katie was able to ...
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“I have to say that both Kevin and Stuart gave ......”

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Oct 21,2013
Minithumbup
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Stuart Beauchamp
By: 'Gordon'
Oct 21,2013
0 people found
this helpful
I have to say that both Kevin and Stuart gave me excellent service as a purchaser where they were acting on behalf of a rather particular vendor. They were always courteous on the telephone and always dealt with calm and reason during the mortgaging hiccups ...
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“I could not rate Grant's Enough, particularly Emma. Her friendly ......”

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Oct 14,2013
Minithumbup
By: 'EKing'
Oct 14,2013
2 people found
this helpful
I could not rate Grant's Enough, particularly Emma. Her friendly and knowledgable manner really sold the place to us. She was quick with her responses to my emails and was understanding and helpful with our specific needs. We had originally booked to look at another ...
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“Emma Harris from Grant in Waybridge went beyond her call ......”

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Sep 15,2013
Minithumbup
By: 'Linus'
Sep 15,2013
1 people found
this helpful
Emma Harris from Grant in Waybridge went beyond her call of duty to get me a discount from my landlord for not meeting the date agreed for the hot water to be connected at 38 Prairie Road. I would recomend her to anyone i know that ...
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“Neal Aldridge of Grants Estate Agents in Weybridge provided an ......”

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Sep 13,2013
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Neal
By: 'Michael'
Sep 13,2013
0 people found
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Neal Aldridge of Grants Estate Agents in Weybridge provided an excellent service in selling my property in Weybridge, especially after the very first buyer's agreed sale fell through. Neal was very patient and persevering in arranging a number of other viewings over a couple of ...
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“We had a great experience with Grants estate agents from ......”

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Sep 09,2013
Minithumbup
By: 'Chloe'
Sep 09,2013
0 people found
this helpful
We had a great experience with Grants estate agents from the word Go. Extremely friendly, polite and helpful. Always willing to go to extra lengths to insure you are happy and satisfied with everything. I would highly recommend Grants to anyone looking for an agency ...
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“It couldn't of wished for a better experience from start ......”

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Aug 30,2013
Minithumbup
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Stuart Beauchamp
By: 'David'
Aug 30,2013
0 people found
this helpful
It couldn't of wished for a better experience from start to finish, At first you didn't have anything on your books that matched my requirements but Stuart continued to keep in touch with. Out of the blue a new property was available, and Stuart even ...
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“I dealt primarily with Neal Aldridge of Grants who was ......”

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Jul 17,2013
Minithumbup
By: 'Liam'
Jul 17,2013
0 people found
this helpful
I dealt primarily with Neal Aldridge of Grants who was excellent throughout the process. Neal arrived on time for scheduled meetings, did and arranged what we had agreed, kept us well informed throughout the process and ensured one of his colleagues covered for him when ...
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“very good over all and a pleasure to deal with ......”

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Jul 16,2013
Minithumbup
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Gareth Styles
By: 'Miles'
Jul 16,2013
0 people found
this helpful
very good over all and a pleasure to deal with from start to finish. many thanks to all the team...
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“Very helpful and sympathetic in the selling of the family ......”

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Jul 10,2013
Minithumbup
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Stuart Beauchamp
By: 'Victoria'
Jul 10,2013
0 people found
this helpful
Very helpful and sympathetic in the selling of the family home, due to my Grans Dementia. We had never sold before and didn't know what to expect, but Stuart got us a very quick buyer( several offers in fact) and kept us informed along the ...
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“Having used Grants estate agents for both buying and selling ......”

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Jul 01,2013
Minithumbup
By: 'steve'
Jul 01,2013
1 people found
this helpful
Having used Grants estate agents for both buying and selling a property we would have no hesitation in recommending Grants as first port of call to our friends and colleagues, we found the staff at Addlestone to be professional, friendly and very helpful when those ...
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“As a first time buyer, I wasn't exactly sure what ......”

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Jun 28,2013
Minithumbup
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Stuart Beauchamp
By: 'Fiona'
Jun 28,2013
0 people found
this helpful
As a first time buyer, I wasn't exactly sure what to expect from an agent, especially as a buyer rather than a seller. However, I cannot imagine getting a better and more honest service from any other agent. Kevin was friendly and approachable and although ...
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Vendor Fees

1.25%

Landlord Fees

10%

Tenant Fees

No fees set.
Last updated at 19/10/2022, 4:23 PM by Mr Neal M Aldridge
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Grants Independent Complaints Procedure.

We take complaints very seriously and will endeavour to resolve and rectify a situation quickly and efficiently.

Please submit your complaint in the first instance to

The Branch Manager
You will receive a written acknowledgement in three workings days confirming that the matter is being investigated and a written reply will sent to you within 15 working days.

In The Event You Remain Unsatisfied

Please submit your complaint to:

The Managing Director, at 175 Station Road, Addlestone, Surrey KT15 2BE

The final review by the Managing Director and his conclusions will be sent to you in writing, in the rare event that the matter remains unresolved the letter will also include information of how the matter can be referred to the Ombudsman.
Last updated at 10:41 AM 21/05/2012 by Gareth Styles

Awards won by Grants Independent Estate Agents

Regional Awards won by Grants Independent Estate Agents

Individual Branch Awards

Weybridge, KT13

Addlestone, KT15



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