99% sales valuation accuracy
100% sales fee satisfaction
94% lettings valuation accuracy
94% lettings fee satisfaction
No company information
Latest Reviews
View all Reviews 834
23rd Jul 2024
reviewed by 'Katie'
11th Apr 2024
reviewed by 'TOBY OLIVER'
17th Jan 2024
reviewed by 'Ellie'
17th Jan 2024
reviewed by 'Diana'
15th Dec 2023
reviewed by 'Adarsh Sasidharan Nair'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99% | 100% | £85,000 | £3,270,000 |
| Lettings | 94% | 94% | £700 | £8,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 189 | 6 | 277 | 7 | 207 | 1 | 115 | 1 | 29 | 2 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Grants Independent Estate Agents Branches (view all 3)
Jan 18,2023
Jan 18,2023
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Excellent service throughout our sale
Neal provided a great service from initial pricing through the whole process to completion.
Would recommend...
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Dec 20,2022
Dec 20,2022
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Great service and communication, very friendly and professional and keep us updated all through the process.
Always had a response within 24hrs. Would recommend....
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Sep 21,2022
Sep 21,2022
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We put our house on the market with Neal at Grants Independent in Weybridge earlier this year. We would have no hesitation recommending or using Grants again in the future....
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Sep 07,2022
Sep 07,2022
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Stuart and his team have been amazing from start to finish, he is a reliable, friendly and true professional estate agent who delivered on every aspect of my property sale. After meeting many agents in the Surrey area, Stuart at Grants is heads and shoulders ...
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Sep 05,2022
Sep 05,2022
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Grants have been my letting agents for ten years and always provided an efficient service.
Having decided to sell my property Grants were my obvious choice and Stuart has been excellent always helpful especially as I live a considerable distance away and he has always ...
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Sep 05,2022
Sep 05,2022
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Francesca is a remarkable agent. Shes keen to listen and efficiently solved all my queries. Stayed in touch throughout. Thankyou...
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Aug 26,2022
Aug 26,2022
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We have been with Grants Independent Agents (Weybridge) for several years and Stephanie has given us a great support over the years, despite the fact that we are outside the UK. Through her help we managed to overcome Covid impacts on the day-to-day management of ...
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Aug 22,2022
Aug 22,2022
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Stephanie has managed our Addlestone BTL's since 2016 and we have had zero problems with either our tenants or the properties during this time. Stephanie is a very experienced property manager and as well as being very efficient, she has a nice touch with tenants, even ...
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Aug 19,2022
Aug 19,2022
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Stef Hazley is a highly efficient and effective property manager who takes the stress out of letting for me. She is very responsive, even on her days off; nothing is too much trouble and she is able to produce a solution to every problem. Stef ...
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Aug 18,2022
Aug 18,2022
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Stephanie has helped with any issue I have come across, is very attentive to emails and has even replied to email sent to her out of her work hours....
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Aug 17,2022
Aug 17,2022
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Hi,
I would like to say a big Thank you for the professionality, and human qualities that Francesca demonstrate for her help to rent my property.
Thank you so much.
Best Regards LV...
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Aug 16,2022
Aug 16,2022
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Stef is an outstanding property manager .
There is nothing that is too much trouble for her to resolve and she always communicates any relevant information.
The level of professionalism which Stef brings to her role makes everyone respond in a more positive way ....
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Aug 16,2022
Aug 16,2022
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Stef Hazely has been managing the property I've been renting for the last two years and she has been providing excellent support. She's always been fast to respond to my queries and has always provided quick resolutions to my problems....
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Aug 12,2022
Aug 12,2022
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Stef Hazley has managed our properties in Weybridge for a number of years and provides a top quality service. She responds quick and gets matters dealt with efficiently. Could not imagine using anyone else!...
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Aug 10,2022
Aug 10,2022
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Nothing is too much trouble for Stephanie at Grants. I can not recommend her service and experience highly enough. I would be lost without her aupport...
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Aug 09,2022
Aug 09,2022
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Stef is always on the ball. Quick prompt efficient service
It’s reassuring to have someone like that as a tenant. Thanks...
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Aug 09,2022
Aug 09,2022
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Stef has been very responsive during the 4 years I have been renting the property in Weybridge. Any issue was dealt with promptly and where authorisation for any work was needed, Stef contacted the landlord immediately....
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Aug 09,2022
Aug 09,2022
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Very happy with Grants Weybridge. Stef continues to look after our properties in her usual friendly, efficient and professional manner, and Sarah & Francesca recently let a property for us at full asking price within a day of it going on the market! Can't ask for ...
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Aug 09,2022
Aug 09,2022
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Stef has been prompt and attentive throughout the time we have used Grants Estate Agents. These may sound like minimum acceptable levels of service and they absolutely should be, but you may be surprised in this day and age, expectations fall short elsewhere. Add to ...
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Aug 08,2022
Aug 08,2022
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Grants and Stef in particular are still doing a great job of managing my properties in Weybridge and I have and would recommend them...
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Aug 08,2022
Aug 08,2022
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Stephanie has always provided good thoughtful advice in a timely fashion. She is Responsive to queries, and generally I find her service very professional. No need to say more -Thank you Stephenie....
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Aug 08,2022
Aug 08,2022
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STEF and JANE
Are always there to help with any issue that arises and they promptly deal with such quickly.
I would recommend them always.....
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Aug 08,2022
Aug 08,2022
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Good prompt assistance with all property management matters. Very happy and would recommend definitely recommend Stef and Grants Weybridge office....
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Aug 08,2022
Aug 08,2022
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My Husband and I occupied a 2 bed flat with our 2 children in Weybridge via Grants Estate Agents and Stephanie Hazely was the Property Manager overseeing this property on behalf of the landlord. She did a sterling job in that she responded in NANO seconds to ...
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Aug 08,2022
Aug 08,2022
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I have been letting a property through Grants for 3 years now, of which Steph has been my Property Manager. Her response to emails is immediate and she actions any queries straight away that in turn solves any problems. Her work is efficient and thorough , which ...
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Aug 08,2022
Aug 08,2022
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Stef is an excellent property manager. She is hard-working, conscientious, has excellent communication skills, and always responds in a timely manner. I have full confidence in Grants letting my property thanks to Stef's support....
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Jul 08,2022
Jul 08,2022
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The shining light in a difficult process. Neal and his team were fantastic. They respond quickly, flexible, knowledgeable and treat you like individuals. I would fully recommend and use in the future....
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Jun 13,2022
Jun 13,2022
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Brilliant experience with Sarah King at Grants in renting our new home! Grants have been an absolute pleasure to deal with and Sarah has been exceptional; responsive to emails, efficient and personable (and with paperwork turned around very quickly, even over the Jubilee weekend). In ...
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May 25,2022
May 25,2022
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I have had a truly efficient service from Grants, with regard to selling my father’s property.
Stuart has given 100% customer service and has always been available to contact with any queries....
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May 23,2022
May 23,2022
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We are very glad we decided to choose Grants as our estate agent. I had done lots of research and there is a reason they are highly rated. Stuart and Izzy are very knowledgeable, they helped us as much as possible, always willing to assist ...
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Vendor Fees
1.25%Landlord Fees
10%Tenant Fees
No fees set. Last updated at 19/10/2022, 4:23 PM by Mr Neal M AldridgeComplaints Procedure
Grants Independent Complaints Procedure.
We take complaints very seriously and will endeavour to resolve and rectify a situation quickly and efficiently.
Please submit your complaint in the first instance to
The Branch Manager
You will receive a written acknowledgement in three workings days confirming that the matter is being investigated and a written reply will sent to you within 15 working days.
In The Event You Remain Unsatisfied
Please submit your complaint to:
The Managing Director, at 175 Station Road, Addlestone, Surrey KT15 2BE
The final review by the Managing Director and his conclusions will be sent to you in writing, in the rare event that the matter remains unresolved the letter will also include information of how the matter can be referred to the Ombudsman.
Last updated at 10:41 AM 21/05/2012 by Gareth Styles
We take complaints very seriously and will endeavour to resolve and rectify a situation quickly and efficiently.
Please submit your complaint in the first instance to
The Branch Manager
You will receive a written acknowledgement in three workings days confirming that the matter is being investigated and a written reply will sent to you within 15 working days.
In The Event You Remain Unsatisfied
Please submit your complaint to:
The Managing Director, at 175 Station Road, Addlestone, Surrey KT15 2BE
The final review by the Managing Director and his conclusions will be sent to you in writing, in the rare event that the matter remains unresolved the letter will also include information of how the matter can be referred to the Ombudsman.
Best Letting Agent in Weybridge 
