Grants Independent Estate Agents
4.9/5, 834 reviews
98% recommended
99% sales valuation accuracy
100% sales fee satisfaction
94% lettings valuation accuracy
94% lettings fee satisfaction
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Latest Reviews

 View all Reviews 834
23rd Jul 2024
reviewed by 'Katie'
“Stuart was nothing but patient, helpful and responsive with me (a very stressed buyer with no faith due to a ......”
11th Apr 2024
reviewed by 'TOBY OLIVER'
“I have had a very positive experience from everyone at Grants!They are clearly well experienced and good at their ......”
7th Feb 2024
reviewed by 'M.'
“Very Good and swift Service with all professional team members....”
17th Jan 2024
reviewed by 'Ellie'
“Jemma and Sarah have been so amazing in helping me with my move- it was smooth and effortless. Everything was ......”
17th Jan 2024
reviewed by 'Diana'
“Very professional and helpful company!Thank you to Jemma who helped us a lot.Would definitely recommend....”
15th Dec 2023
reviewed by 'Adarsh Sasidharan Nair'
“Jemma and team supported us through all the process smoothly and were prompt with any enquiry I made. Thanks you...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 100% £85,000 £3,270,000
Lettings 94% 94% £700 £8,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
189 6 277 7 207 1 115 1 29 2
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Estate agents
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Latest Properties

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Grants Independent Estate Agents Branches (view all 3)
Addlestone, KT15
Weybridge, KT13
Woking, GU21

“Michelle T at Grants was tremendously friendly and knows the ......”

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Dec 11,2015
Minithumbup
By: 'James'
Dec 11,2015
0 people found
this helpful
Michelle T at Grants was tremendously friendly and knows the area very well. She was also very attentive about what we were looking for - which was quite specific - and helped us find a place and get everything sorted for it in a matter ...
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“I found Natalie and Courtenay very easy to deal and ......”

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Dec 11,2015
Minithumbup
By: 'Peter'
Dec 11,2015
0 people found
this helpful
I found Natalie and Courtenay very easy to deal and work with. They were highly professional, responding and acting immediately when called upon....
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Comment on agent fees
The fees reflected the service given.
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“Grants Independent is one of the best estate agencies that ......”

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Dec 07,2015
Minithumbup
By: 'Stefania'
Dec 07,2015
0 people found
this helpful
Grants Independent is one of the best estate agencies that I have dealt with. I want to especially thank Michelle Trimming for her help and support. She managed to get me a property when I completely lost hope. Because I have a dog, finding a ...
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“Both Ross and Kevin were very helpful and informative throughout ......”

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Dec 04,2015
Minithumbup
By: 'Ross'
Dec 04,2015
0 people found
this helpful
Both Ross and Kevin were very helpful and informative throughout my property search and eventual purchase of a property. They were easy to contact, expedited responses and provided support where necessary to make for a very smooth and quick exchange....
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“I was really impressed with Natalie and Courtenay, renting my ......”

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Nov 30,2015
Minithumbup
By: 'Toby'
Nov 30,2015
0 people found
this helpful
I was really impressed with Natalie and Courtenay, renting my first flat, so when I purchased my next investment property through Grants I had no hesitation to rent through Grants again using Natalie and Courtenay. They were excellent and did not disappoint. Always available and ...
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Comment on agent fees
Competitive fees and good value for money. Would definitely recommend!
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“James has been very helpful throughout the process. He shared ......”

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Nov 30,2015
Minithumbup
By: 'Dimitris'
Nov 30,2015
0 people found
this helpful
James has been very helpful throughout the process. He shared all the information he could about the property and was a trustworthy liaison between ourselves and the vendor. It was very nice of him to allow us to visit the property plenty of times and ...
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“I was looking for a 1-bed/studio flat for rent ......”

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Nov 30,2015
Minithumbup
By: 'DT'
Nov 30,2015
0 people found
this helpful
I was looking for a 1-bed/studio flat for rent in the Woking area when I came across several that were up for let by Grants Independent. Courtenay was quite prompt to setup a viewing and showed me several flats on a number of occasions, ...
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“I am very happy with the service I received with ......”

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Nov 28,2015
Minithumbup
By: 'Adam'
Nov 28,2015
0 people found
this helpful
I am very happy with the service I received with Grants. I own a 3 bedroom bungalow in the Woking area and they managed to locate a Tenant for me very quickly. I would have no problem recommending them to others....
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Comment on agent fees
The fees agreed were very competitive.
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“After some initial hiccups with the referencing, which were quickly ......”

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Nov 27,2015
Minithumbup
By: 'Chris'
Nov 27,2015
0 people found
this helpful
After some initial hiccups with the referencing, which were quickly ironed out Natalie and Courtenay were very helpful and imformative during the moving in process. They did all they could to ensure things went smoothly and since moving in have always been very responsive to ...
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“I was so impressed with Natalie and Courtenay, renting my ......”

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Nov 27,2015
Minithumbup
By: 'Andrew'
Nov 27,2015
1 people found
this helpful
I was so impressed with Natalie and Courtenay, renting my first flat, that when my second flat needed new tenants, I moved agents, and asked them to help me out. Again, they were excellent and did not disappoint. Always available with help and advice. Very ...
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Comment on agent fees
Competitive and reasonable.
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“We were very impressed by how quickly Grants found a ......”

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Nov 27,2015
Minithumbup
By: 'AJG'
Nov 27,2015
1 people found
this helpful
We were very impressed by how quickly Grants found a tenant for us. Within hours of appointing them they had taken photos and arranged a number of viewings resulting in tenants being found a week later. Both Natalie and Courtenay were helpful in the process ...
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“Courtenay, Natalie and the rest of the Grants Team were ......”

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Nov 27,2015
Minithumbup
By: 'F'
Nov 27,2015
0 people found
this helpful
Courtenay, Natalie and the rest of the Grants Team were friendly, professional and they found the ideal property for our needs. The whole process was simple with a very quick turnaround. No complaints so far!...
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“Kevin was extremely courteous, knowledgeable and efficient. From the very ......”

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Nov 24,2015
Minithumbup
By: 'Loraine'
Nov 24,2015
0 people found
this helpful
Kevin was extremely courteous, knowledgeable and efficient. From the very first meeting to value the property up until completion of sale he and his colleague Ross provided a thorough and personal service. Viewings were handled very efficiently and a buyer found within 2 weeks of going ...
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Comment on agent fees
Very competitive.
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“James sold the property within a week. He valued the ......”

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Nov 24,2015
Minithumbup
By: 'Terry'
Nov 24,2015
0 people found
this helpful
James sold the property within a week. He valued the property accurately. And he stuck with the lengthy legal process and kept me updated throughout....
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Comment on agent fees
Worth the little extra
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“V prompt and efficient Services. Natalie was able to quickly ......”

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Nov 23,2015
Minithumbup
By: 'Tejas'
Nov 23,2015
0 people found
this helpful
V prompt and efficient Services. Natalie was able to quickly gauge our requirement and advise us appropriately to get the most out of the property. She managed to identify a tenant quickly which limited our void period....
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Comment on agent fees
Slightly on the expensive side, but will give it a while to see the services offered
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“We have rented out our property over the last 12 years ......”

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Nov 23,2015
Minithumbup
By: 'Alison'
Nov 23,2015
0 people found
this helpful
We have rented out our property over the last 12 years and used other agencies. The standard has been poor and they did next to nothing for a large percentage. Their agents were very young and some times clueless. Grants were completely different. Very helpful and ...
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“Very good customer service, very helpful, always answered our emails ......”

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Nov 23,2015
Minithumbup
Staff profile picture
Stuart Beauchamp
By: 'James'
Nov 23,2015
0 people found
this helpful
Very good customer service, very helpful, always answered our emails and calls promptly. Also helpful with an issue after sales. Very grateful for all of their help....
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“We started quite well with our buyers buyer having already ......”

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Nov 21,2015
Minithumbup
Staff profile picture
Stuart Beauchamp
By: 'Brian'
Nov 21,2015
0 people found
this helpful
We started quite well with our buyers buyer having already sold. Having signed contracts the people 2 up found a property delaying the chain. This was not Grants fault but they kept pressing to get the chain moving again.They kept us informed at every stage ...
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Comment on agent fees
A bit steep
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“From initial enquiry to moving in date Michelle was helpful, ......”

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Nov 21,2015
Minithumbup
By: 'Sam'
Nov 21,2015
0 people found
this helpful
From initial enquiry to moving in date Michelle was helpful, kind, professional, knowledgable and accommodating. It has been a real pleasure dealing with Michelle and the Grants team! Thank you!!!...
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Comment on agent fees
Ok
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“Natalie and Courtney ,were the best ,from start to completion ......”

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Nov 20,2015
Minithumbup
By: 'Victor'
Nov 20,2015
0 people found
this helpful
Natalie and Courtney ,were the best ,from start to completion and beyond helped and guided me through the whole sale and found me a tenant very quick ,I would recommend Grants to friends and family and will hopefully be using them again many thanks for ...
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“We had spent 3 months looking for a replacement for the ......”

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Nov 19,2015
Minithumbup
By: 'J.D.'
Nov 19,2015
0 people found
this helpful
We had spent 3 months looking for a replacement for the home we had sold in May and most houses viewed were overpriced and totally unsuitable. The agents we had were simply trying to sell us something we did not want. I looked in on Grants ...
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“Michelle was very competent and handled the negotiations with the ......”

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Nov 17,2015
Minithumbup
By: 'Rob'
Nov 17,2015
0 people found
this helpful
Michelle was very competent and handled the negotiations with the landlord extremely efficiently. the whole transaction was completed very quickly and I am very happy with my new home. I would definitely use Grants again for any future letting requirements....
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“We rented a property through Grants for my mother who ......”

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Nov 17,2015
Minithumbup
By: 'Jo'
Nov 17,2015
1 people found
this helpful
We rented a property through Grants for my mother who is 81. We had recently signed a new annual contract when it became apparent that she could not cope well living alone. I had to make the hard decision to move her into assisted living but ...
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“Highly recommend this Estate Agents. Very quick service with viewing ......”

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Nov 16,2015
Minithumbup
By: 'S.'
Nov 16,2015
1 people found
this helpful
Highly recommend this Estate Agents. Very quick service with viewing and valuing property. Nice advertisement with good photographs resulted in a quick sale. Staff always helpful and courteous and had a good knowledge to expedite the sale without any problems....
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“me and my partner was looking for a place in ......”

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Nov 14,2015
Minithumbup
By: 'Kirsty'
Nov 14,2015
3 people found
this helpful
me and my partner was looking for a place in the woking area as we lived in london we was originally with an estate agent called seymours, they had shown us a studio apartment we both fell in love with we offered to place a ...
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“Me and my partner was looking for our first property ......”

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Nov 13,2015
Minithumbup
By: 'Marlon'
Nov 13,2015
1 people found
this helpful
Me and my partner was looking for our first property with another company Seymour and they was a nightmare! Didn't know nothing about the property, they would force apartments that we didn't want and harass more then 14 calls a day definitely not professional at all. ...
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“I have been satisfied customer of Emma Harris and would ......”

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Nov 12,2015
Minithumbup
By: 'Mihaela'
Nov 12,2015
0 people found
this helpful
I have been satisfied customer of Emma Harris and would highly recommend it. She has always been highly professional, proactive and helpful. Her advice is genuine and reliable. She treat the customers with respect....
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“We agreed a sale price with Neal and the property ......”

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Nov 11,2015
Minithumbup
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Neal
By: 'Colin'
Nov 11,2015
0 people found
this helpful
We agreed a sale price with Neal and the property was put on the market as agreed. We had two strong offers in less than a week! James manages the process and via a recommended solicitor we managed to get exchanged and completed in good ...
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Comment on agent fees
Fees were good in comparison to others
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“Emma was fantastic in helping me get my property rented. ......”

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Nov 11,2015
Minithumbup
By: 'S'
Nov 11,2015
0 people found
this helpful
Emma was fantastic in helping me get my property rented. Very efficient, knows the market, straight to the point and got my flat rented and signed off with all payment in record time. Thanks...
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“Emma has been a delight from start to finish. So ......”

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Nov 11,2015
Minithumbup
By: 'Lucy'
Nov 11,2015
0 people found
this helpful
Emma has been a delight from start to finish. So naturally engaging but also very professional and good at her job. Nothing was too much trouble. She's an asset to the business and has gone out of her way to be helpful with other things ...
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Vendor Fees

1.25%

Landlord Fees

10%

Tenant Fees

No fees set.
Last updated at 19/10/2022, 4:23 PM by Mr Neal M Aldridge
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Grants Independent Complaints Procedure.

We take complaints very seriously and will endeavour to resolve and rectify a situation quickly and efficiently.

Please submit your complaint in the first instance to

The Branch Manager
You will receive a written acknowledgement in three workings days confirming that the matter is being investigated and a written reply will sent to you within 15 working days.

In The Event You Remain Unsatisfied

Please submit your complaint to:

The Managing Director, at 175 Station Road, Addlestone, Surrey KT15 2BE

The final review by the Managing Director and his conclusions will be sent to you in writing, in the rare event that the matter remains unresolved the letter will also include information of how the matter can be referred to the Ombudsman.
Last updated at 10:41 AM 21/05/2012 by Gareth Styles

Awards won by Grants Independent Estate Agents

Regional Awards won by Grants Independent Estate Agents

Individual Branch Awards

Weybridge, KT13

Addlestone, KT15



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