Grants Independent Estate Agents
4.9/5, 834 reviews
98% recommended
99% sales valuation accuracy
100% sales fee satisfaction
94% lettings valuation accuracy
94% lettings fee satisfaction
No company information

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Latest Reviews

 View all Reviews 834
23rd Jul 2024
reviewed by 'Katie'
“Stuart was nothing but patient, helpful and responsive with me (a very stressed buyer with no faith due to a ......”
11th Apr 2024
reviewed by 'TOBY OLIVER'
“I have had a very positive experience from everyone at Grants!They are clearly well experienced and good at their ......”
7th Feb 2024
reviewed by 'M.'
“Very Good and swift Service with all professional team members....”
17th Jan 2024
reviewed by 'Ellie'
“Jemma and Sarah have been so amazing in helping me with my move- it was smooth and effortless. Everything was ......”
17th Jan 2024
reviewed by 'Diana'
“Very professional and helpful company!Thank you to Jemma who helped us a lot.Would definitely recommend....”
15th Dec 2023
reviewed by 'Adarsh Sasidharan Nair'
“Jemma and team supported us through all the process smoothly and were prompt with any enquiry I made. Thanks you...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 100% £85,000 £3,270,000
Lettings 94% 94% £700 £8,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
189 6 277 7 207 1 115 1 29 2
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Estate agents
Letting agents
Latest Properties

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Grants Independent Estate Agents Branches (view all 3)
Addlestone, KT15
Weybridge, KT13
Woking, GU21

“Highly recommended. Saw the property Friday, all the paperwork was ......”

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Mar 14,2016
Minithumbup
By: 'Merill'
Mar 14,2016
0 people found
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Highly recommended. Saw the property Friday, all the paperwork was completed within 24 hours, moved in within a week (could of been sooner had I wanted it to be!)...
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Comment on agent fees
Very reasonable
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“Natalie and Courtney have made the whole processs easy and ......”

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Mar 14,2016
Minithumbup
By: 'LYNDA'
Mar 14,2016
0 people found
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Natalie and Courtney have made the whole processs easy and stress free, offering sound advice but also being very professional and approachable....
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Comment on agent fees
good
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“I used Grants Independent in Woking to rent 7 of my ......”

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Mar 14,2016
Minithumbdown
By: 'Raj'
Mar 14,2016
0 people found
this helpful
I used Grants Independent in Woking to rent 7 of my flats. I found Natalie and Courtenay very professionally and nothing was too much trouble. They offered a very quick and reasonable service. All 7 flats were rented within 2 weeks. I would always recommend them to anyone ...
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“We chose Grants as they seemed to combine both professionalism ......”

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Mar 10,2016
Minithumbup
By: 'Philippa'
Mar 10,2016
0 people found
this helpful
We chose Grants as they seemed to combine both professionalism with a straightforward friendly approach. We weren't let down and all the way through the process of selling our house they were available, honest and very good at keeping us informed. I have no hesitation ...
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Comment on agent fees
Very reasonable fees
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“I've known Stuart of a number of years and know ......”

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Mar 10,2016
Minithumbup
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Stuart Beauchamp
By: 'Mel'
Mar 10,2016
0 people found
this helpful
I've known Stuart of a number of years and know that he is as honest as the day is long, so it was a natural choice to go with Grants when we came to sell our house. Grants did a great job in marketing our ...
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Comment on agent fees
Good
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“Excellent advice given at the start. The whole process was ......”

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Mar 08,2016
Minithumbup
By: 'Jane'
Mar 08,2016
0 people found
this helpful
Excellent advice given at the start. The whole process was professional and efficient. Emma was friendly and helpful at all times....
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“Having met with various agents we choose to put our ......”

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Mar 07,2016
Minithumbup
By: 'Pauline'
Mar 07,2016
0 people found
this helpful
Having met with various agents we choose to put our house in Lightwater on the market with Grants despite them not being based in the village. I found Kevin to be polite, professional and approachable and we appreciated the quick and what we felt was ...
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“Very helpful and great communication throughout. I always dread dealing ......”

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Mar 07,2016
Minithumbup
By: 'Mike'
Mar 07,2016
0 people found
this helpful
Very helpful and great communication throughout. I always dread dealing with estate agents but both Michelle and Hannah took away all the headaches of moving and were delightful to work with....
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“James dealt with my recent property purchase, he was thorough, ......”

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Mar 01,2016
Minithumbup
By: 'Tony'
Mar 01,2016
0 people found
this helpful
James dealt with my recent property purchase, he was thorough, honest, reliable, and always kept me informed. If I needed to speak to him he was always readily available. I feel like I have received a quality service from a true professional....
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Comment on agent fees
Purchase only
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“Excellent service. Brilliant communication. Stuart has gone above and beyond ......”

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Feb 29,2016
Minithumbup
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Stuart Beauchamp
By: 'Stuart'
Feb 29,2016
0 people found
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Excellent service. Brilliant communication. Stuart has gone above and beyond to make sure the exchange happened. We were really pleased with grants and would definitely recommend....
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Comment on agent fees
Excellent - price matched competitors
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“After dealing with pretty much every agency in Woking and ......”

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Feb 29,2016
Minithumbup
By: 'Amy'
Feb 29,2016
0 people found
this helpful
After dealing with pretty much every agency in Woking and Guildford over a very difficult period in my life, Courtney and Natalie were by far the most trustworthy and determined agents. They not only pushed to secure this beautiful property that I am currently sat ...
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Comment on agent fees
Good and well deserved
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“Having just sold my property through Grants, what can I ......”

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Feb 27,2016
Minithumbup
By: 'Caro'
Feb 27,2016
0 people found
this helpful
Having just sold my property through Grants, what can I say, other than how professional they have been. I dealt mainly with James who was professional and courteous at all times. I would have absolutely no hesitation in recommending Grants as an agent to anyone ...
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Comment on agent fees
Good
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“Michelle has been very helpful and very quick in answering ......”

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Feb 26,2016
Minithumbup
By: 'M.Hashmi'
Feb 26,2016
1 people found
this helpful
Michelle has been very helpful and very quick in answering all my questions. She has been very efficient in sorting out the letting requirements....
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Comment on agent fees
Good
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“From onset Grants offered a professional service, a service which ......”

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Feb 24,2016
Minithumbup
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Stuart Beauchamp
By: 'Dan'
Feb 24,2016
0 people found
this helpful
From onset Grants offered a professional service, a service which was second to none. We felt at easy knowing that Rob and Stuart were handerling the sale of our property, with our interest at heart. The quality of help and guidance they provided throughout the ...
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Comment on agent fees
In a highly competitive market, Grants delivered on price and quality. Perhaps not the cheapest, but certainly the best service you could ask for, at a reasonable price.
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“We have just started using Grants to manage our small ......”

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Feb 24,2016
Minithumbup
By: 'Chet'
Feb 24,2016
0 people found
this helpful
We have just started using Grants to manage our small portfolio of flats and I have to say they have all been terrific. Emma has found us tenants really quickly and Hannah has sorted out any issues with teething problems really quickly and professionally. Couldn't ...
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Comment on agent fees
Good
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“From registration to moving in Natalie and Courtenay have been ......”

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Feb 23,2016
Minithumbup
By: 'Grants'
Feb 23,2016
0 people found
this helpful
From registration to moving in Natalie and Courtenay have been amazing! The help and support they have given me throughout this whole process has been second to none. They were fast and efficient with finding a property, viewing and getting a move in date to ...
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Comment on agent fees
I feel the estate agent's fees were appropriate as they invested a large amount of time and work to finding me a property.
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“Very professional and extremely helpful with all. Taking great care ......”

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Feb 20,2016
Minithumbup
By: 'EH'
Feb 20,2016
0 people found
this helpful
Very professional and extremely helpful with all. Taking great care for all documentation. Handle the property with great efficiency Best agents...
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Comment on agent fees
Average
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“James was excellent from start to finish. Thorough, and constantly ......”

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Feb 18,2016
Minithumbup
By: 'Rupert'
Feb 18,2016
0 people found
this helpful
James was excellent from start to finish. Thorough, and constantly coming back to us with solid updates which we could rely on. We are a property company and sell many properties a year through estate agents, and have to say James is a breath of ...
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Comment on agent fees
Very happy with the level of the fees
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“We have recently exchanged on our house that we purchased ......”

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Feb 18,2016
Minithumbup
By: 'Mr'
Feb 18,2016
0 people found
this helpful
We have recently exchanged on our house that we purchased through Grants. James acted professionally at all times and kept things ticking along at moments when it could have all come crashing down. He is clearly employed buy his sellers yet he also made us ...
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Comment on agent fees
NA
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“Grants have been excellent to deal with.My agent Courtenay ......”

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Feb 15,2016
Minithumbup
By: 'WilsonM'
Feb 15,2016
0 people found
this helpful
Grants have been excellent to deal with. My agent Courtenay was a pleasure to deal with. The whole process was quick and efficient and I'd happily use them again....
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Comment on agent fees
A little on the expensive side but acceptable.
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“The service was efficient, professional, and had a personal touch. ......”

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Feb 12,2016
Minithumbup
By: 'Ross'
Feb 12,2016
0 people found
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The service was efficient, professional, and had a personal touch. Michelle was quick at getting back to me on urgent issues and provided many viewings....
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Comment on agent fees
The agent's fee's were no negotiable, which is a shame as all other agents I spoke to were willing to show some flexibility.
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“Emma couldn't have been more helpful throughout and was always ......”

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Feb 10,2016
Minithumbup
By: 'Mr'
Feb 10,2016
0 people found
this helpful
Emma couldn't have been more helpful throughout and was always contactable by phone and email during the process of arranging the tenancy. She answered all of our questions, however stupid, without hesitation and was friendly and professional in demeanor...
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Comment on agent fees
As expected
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“Stuart is not only a credit to Grants Estate Agents ......”

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Feb 04,2016
Minithumbup
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Stuart Beauchamp
By: 'Russ'
Feb 04,2016
1 people found
this helpful
Stuart is not only a credit to Grants Estate Agents but an asset to the estate agency profession. His attention to detail and 'no nonsense' approach to his work was greatly appreciated in the purchase of our family home. Thanks to great work from Stuart, ...
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Comment on agent fees
N/A
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“Dealing with Emma through what was a fairly stressful time ......”

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Jan 25,2016
Minithumbup
By: 'Donna'
Jan 25,2016
0 people found
this helpful
Dealing with Emma through what was a fairly stressful time was a pleasure. She offered an understanding ear and first class customer service. Moved in at the end of November 2015 and all is good. Thanks again Emma ð‚Ÿ‚‘...
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Comment on agent fees
Ok
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“Freindly, polite and professional. Did everything needed, when it was ......”

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Jan 25,2016
Minithumbup
By: 'JNA'
Jan 25,2016
0 people found
this helpful
Freindly, polite and professional. Did everything needed, when it was needed and kept me well informed. I would be happy to use their services again....
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Comment on agent fees
Reasonable
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“Neal and James were very helpful. They found two buyers ......”

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Jan 22,2016
Minithumbup
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Neal
By: 'Sue'
Jan 22,2016
0 people found
this helpful
Neal and James were very helpful. They found two buyers for my property within 2 weeks so I had a choice. They made everything go smoothly from beginning to end of the sale....
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Comment on agent fees
The fees were good.
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“Michelle has been polite, friendly & very professional when renting my ......”

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Jan 19,2016
Minithumbup
By: 'Stuart'
Jan 19,2016
1 people found
this helpful
Michelle has been polite, friendly & very professional when renting my flat. All updates were prompt & informative. We would recommend her to friends & family....
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Comment on agent fees
Agent fees are good
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“RE: Excellent Agent - Best in WeybridgeI contacted Grants after ......”

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Jan 15,2016
Minithumbup
By: 'Dawn'
Jan 15,2016
1 people found
this helpful
RE: Excellent Agent - Best in Weybridge I contacted Grants after having a bad experience with another well known Estate Agent in the area. I wanted to use an independent agent this time around who would look after my property, find me good tenants, who ...
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Comment on agent fees
Reassuringly competitive and good value for money.
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“Michelle kept me fully informed with regular and thoughtful updates ......”

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Dec 15,2015
Minithumbup
By: 'Nick'
Dec 15,2015
0 people found
this helpful
Michelle kept me fully informed with regular and thoughtful updates throughout the whole process of finding a tenant through to the tenants moving in. The whole process was stress free and seamless. I don't doubt that the management of the property will be handled in ...
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Comment on agent fees
I feel the fees were fair and market rate. Considering the speed of tenancy, quality of tenants, and attaining the full asking price, the Agents very much earned their fee.
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“Michelle has been brilliant! Whether it's her really prompt replies ......”

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Dec 14,2015
Minithumbup
By: 'Mel'
Dec 14,2015
0 people found
this helpful
Michelle has been brilliant! Whether it's her really prompt replies to my emails, her answering questions on a sunday evening or staying late in the office, Michelle has always been on hand to help. Many thanks for rebuilding my trust in estate agents!...
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Comment on agent fees
Not a reflection on Michelle at all, however the admin fee's did seem quite steep - Other estate agents have charged less than Grants did, and others also had "Black friday" discounts and "Pre Christmas" discounts that Grants we're not prepared to offer.
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Vendor Fees

1.25%

Landlord Fees

10%

Tenant Fees

No fees set.
Last updated at 19/10/2022, 4:23 PM by Mr Neal M Aldridge
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Grants Independent Complaints Procedure.

We take complaints very seriously and will endeavour to resolve and rectify a situation quickly and efficiently.

Please submit your complaint in the first instance to

The Branch Manager
You will receive a written acknowledgement in three workings days confirming that the matter is being investigated and a written reply will sent to you within 15 working days.

In The Event You Remain Unsatisfied

Please submit your complaint to:

The Managing Director, at 175 Station Road, Addlestone, Surrey KT15 2BE

The final review by the Managing Director and his conclusions will be sent to you in writing, in the rare event that the matter remains unresolved the letter will also include information of how the matter can be referred to the Ombudsman.
Last updated at 10:41 AM 21/05/2012 by Gareth Styles

Awards won by Grants Independent Estate Agents

Regional Awards won by Grants Independent Estate Agents

Individual Branch Awards

Weybridge, KT13

Addlestone, KT15



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