Grants Independent Estate Agents
4.9/5, 834 reviews
98% recommended
99% sales valuation accuracy
100% sales fee satisfaction
94% lettings valuation accuracy
94% lettings fee satisfaction
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Latest Reviews

 View all Reviews 834
23rd Jul 2024
reviewed by 'Katie'
“Stuart was nothing but patient, helpful and responsive with me (a very stressed buyer with no faith due to a ......”
11th Apr 2024
reviewed by 'TOBY OLIVER'
“I have had a very positive experience from everyone at Grants!They are clearly well experienced and good at their ......”
7th Feb 2024
reviewed by 'M.'
“Very Good and swift Service with all professional team members....”
17th Jan 2024
reviewed by 'Ellie'
“Jemma and Sarah have been so amazing in helping me with my move- it was smooth and effortless. Everything was ......”
17th Jan 2024
reviewed by 'Diana'
“Very professional and helpful company!Thank you to Jemma who helped us a lot.Would definitely recommend....”
15th Dec 2023
reviewed by 'Adarsh Sasidharan Nair'
“Jemma and team supported us through all the process smoothly and were prompt with any enquiry I made. Thanks you...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 100% £85,000 £3,270,000
Lettings 94% 94% £700 £8,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
189 6 277 7 207 1 115 1 29 2
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Estate agents
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Latest Properties

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Grants Independent Estate Agents Branches (view all 3)
Addlestone, KT15
Weybridge, KT13
Woking, GU21

“Sophie, was extremely polite, and kept me informed and up-to-date ......”

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Oct 24,2016
Minithumbup
By: 'David'
Oct 24,2016
0 people found
this helpful
Sophie, was extremely polite, and kept me informed and up-to-date with all aspects of my new tenancy from initial telephone discussion to completion, Sophie even adapted without fuss to my own specific communication requirements (notifying me of emails to my private email account), which I ...
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“A delight to deal with, has kept me informed at ......”

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Oct 23,2016
Minithumbup
By: 'Styeve'
Oct 23,2016
0 people found
this helpful
A delight to deal with, has kept me informed at all times. She is always cheerful & lovely to talk to. She got my property away & made the whole deal very easy....
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Comment on agent fees
Good
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“Since joining I have found steff very professional and prompt ......”

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Oct 21,2016
Minithumbup
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Stephanie
By: 'Jb'
Oct 21,2016
0 people found
this helpful
Since joining I have found steff very professional and prompt dealing with all my tenants and she always makes sure any problems are quickly rectified...
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Comment on agent fees
Good
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“Stephanie is a professional and organised lettings agent with excellent ......”

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Oct 21,2016
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Stephanie
By: 'Landlord'
Oct 21,2016
0 people found
this helpful
Stephanie is a professional and organised lettings agent with excellent communication skills. She is calm and compassionate which makes her dealings with people run smoothly and effectively....
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“James has been fantastic throughout our property search and purchase. ......”

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Oct 20,2016
Minithumbup
By: 'Emma'
Oct 20,2016
0 people found
this helpful
James has been fantastic throughout our property search and purchase. As first time buyers we needed someone to guide us through the buying process and James was always at the end of the phone with any questions we had, no matter how silly. It has ...
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N/a
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“Stephanie Hazley is a very dedicated, efficient, proactive professional. My ......”

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Oct 20,2016
Minithumbup
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Stephanie
By: 'Umesh'
Oct 20,2016
0 people found
this helpful
Stephanie Hazley is a very dedicated, efficient, proactive professional. My experience is she always responds quickly and effectively, and I found her always helpful and friendly and pleasure to work with....
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“When selling my property I met with 2 estate agents, I ......”

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Oct 12,2016
Minithumbup
By: 'Kate'
Oct 12,2016
1 people found
this helpful
When selling my property I met with 2 estate agents, I found Kevin Sprangle from Grants very level headed, practical and helpful so I went with them. It was a good choice as they manage the whole process from viewings to completion. The process has taken ...
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Comment on agent fees
Reasonable fees for the amount of attention given to the process.
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“As a Landlord, I have always had v clear communication ......”

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Oct 11,2016
Minithumbup
By: 'Tejas'
Oct 11,2016
0 people found
this helpful
As a Landlord, I have always had v clear communication with Natalie and Megan. They keep me updated with the status of my property on a frequent basis. They are prompt in responding to my requirements....
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Comment on agent fees
Fees are on the higher side.
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“I would like to say how very much we appreciate ......”

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Oct 10,2016
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Stephanie
By: 'Julia'
Oct 10,2016
0 people found
this helpful
I would like to say how very much we appreciate the work of both Michelle Trimming and Stephanie Hazley in assuring we had a smooth change over of tenants in the summer. Both Michelle and Stef were very efficient, proactive, communicative and professional. They responded ...
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“Mr. Quinn supported us to get our first property. He ......”

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Oct 10,2016
Minithumbup
By: 'Amy'
Oct 10,2016
0 people found
this helpful
Mr. Quinn supported us to get our first property. He was very helpful when he was dealing with the process for the first time and a foreign national buyer like us. When we took a while to complete the proof of international funding from my ...
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“Stephanie has been hugely helpful since taking over the management ......”

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Oct 07,2016
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Stephanie
By: 'Darren'
Oct 07,2016
0 people found
this helpful
Stephanie has been hugely helpful since taking over the management of our 3 flats a few months back. Over this time the building has undergone some major renovations. Stephanie has had quite a task dealing with the numerous issues that have arisen from these renovations, and ...
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“I recently sold a property through Grants and received excellent ......”

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Oct 05,2016
Minithumbup
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Stuart Beauchamp
By: 'Dean'
Oct 05,2016
0 people found
this helpful
I recently sold a property through Grants and received excellent service throughout the whole process. Both Stuart and Robert are very helpful, knowledgeable, professional and friendly. Would highly recommend them....
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Comment on agent fees
Very competitive fees
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“Stephanie has been very helpful in resolving any issues that ......”

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Oct 05,2016
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Stephanie
By: 'Gretchen'
Oct 05,2016
0 people found
this helpful
Stephanie has been very helpful in resolving any issues that arise from my lease. I feel comfortable contacting her with issues or questions....
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“Stephanie at Grants Weybridge has been brilliant! She has a ......”

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Oct 03,2016
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Stephanie
By: 'Pleased'
Oct 03,2016
0 people found
this helpful
Stephanie at Grants Weybridge has been brilliant! She has a no nonsense professional attitude, always does what she says and delivers 100%, which is all you can ask for from your Managing Agent! So if your looking for someone to mange your property efficiently and who ...
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“Stephanie has been excellent in managing our flat. She has ......”

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Oct 03,2016
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Stephanie
By: 'John'
Oct 03,2016
0 people found
this helpful
Stephanie has been excellent in managing our flat. She has been very efficient and helpful in dealing with contractors to get any issues sorted out....
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“Very impressed with the service and attention to detail from ......”

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Oct 03,2016
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Stephanie
By: 'Nick'
Oct 03,2016
0 people found
this helpful
Very impressed with the service and attention to detail from Stephanie. She keeps us informed and always tries to act in our best interest as Landlords. She is firm but fair....
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“Stephanie is our property manager (we are the tenants) and ......”

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Oct 01,2016
Minithumbup
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Stephanie
By: 'Sally'
Oct 01,2016
0 people found
this helpful
Stephanie is our property manager (we are the tenants) and she is easily the best we have had. Her experience is obvious and she knows her industry really well. She is super responsive (pretty much the main trait a tenant wants), and seems to have ...
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N/A
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“Estate Agents are sometimes given a hard time by the ......”

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Sep 28,2016
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Neal
By: 'Talia'
Sep 28,2016
0 people found
this helpful
Estate Agents are sometimes given a hard time by the general public which is why it's especially important to be very vocal about a positive experience. Look no further for a perfect house buying process than Neal Aldridge and the team at Grants in Weybridge. ...
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Comment on agent fees
Competitive
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“We have just exchanged contracts for sale on our property ......”

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Sep 27,2016
Minithumbup
By: 'Makhecha'
Sep 27,2016
0 people found
this helpful
We have just exchanged contracts for sale on our property in Knaphill, Surrey. Grants offered us an extremely competitive fee, They completely understood the market and provided a fantastic service and guided on a correct valuation and marketing price. Manager Kevin Sprangle took personal care ...
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Comment on agent fees
Very good. Sole agency fee.
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“I recently sold a property through Grants. James and Neil ......”

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Sep 16,2016
Minithumbup
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Neal
By: 'R'
Sep 16,2016
0 people found
this helpful
I recently sold a property through Grants. James and Neil provided an excellent service throughout the process. They were professional and communication was exemplary. Thank you....
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Comment on agent fees
Good
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“We have just purchased our beautiful new home through James ......”

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Sep 06,2016
Minithumbup
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Neal
By: 'Katie'
Sep 06,2016
0 people found
this helpful
We have just purchased our beautiful new home through James and couldn't fault the service throughout. Their communication was thorough and consistant and nothing was too much trouble. Neal was also extremely helpful when James took a well earned holiday for a few days. I ...
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“Grants are fantastic, you will not regret choosing them for ......”

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Aug 30,2016
Minithumbup
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Stuart Beauchamp
By: 'Olivia'
Aug 30,2016
0 people found
this helpful
Grants are fantastic, you will not regret choosing them for your sale or purchase. We have done both, albeit 7 years apart, and dealt with Stuart on both occasions. He is very approachable and friendly but professional and knows what he is doing. He guided us ...
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Comment on agent fees
Very Good. Competitive in the current climate.
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“With this being my first time finding a place Courtenay ......”

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Aug 22,2016
Minithumbup
By: 'Ollie'
Aug 22,2016
0 people found
this helpful
With this being my first time finding a place Courtenay was a great help right from the off, getting in touch with as soon as something suitable became available. She always been a massive help and has answered all my questions quickly and positively (no ...
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“We have recently sold and purchased through Grants. James and ......”

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Aug 14,2016
Minithumbup
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Neal
By: 'Clare'
Aug 14,2016
0 people found
this helpful
We have recently sold and purchased through Grants. James and Neil provided an excellent service throughout the process. We found them to be professional and friendly -always readily available for updates and advice and easy to get hold of. A very professional service throughout, thank ...
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Comment on agent fees
Reasonable fees
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“I have been so pleased with the professional and helpful ......”

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Aug 02,2016
Minithumbup
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Neal
By: 'Pat'
Aug 02,2016
0 people found
this helpful
I have been so pleased with the professional and helpful service that Neil has given us, during our recent sale. He has been consistent and quick to respond to any of our enquiries. I would definitely recommend Grant Estate Agents to friends and family- thank ...
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Comment on agent fees
Good and fair
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“Michelle has been great - very efficient, super helpful and ......”

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Aug 01,2016
Minithumbup
By: 'Josie'
Aug 01,2016
0 people found
this helpful
Michelle has been great - very efficient, super helpful and very friendly. They found me a lovely new tenant straight away. Thanks so much!...
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“Michelle was extremely helpful in my search for a new ......”

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Jul 31,2016
Minithumbup
By: 'W'
Jul 31,2016
0 people found
this helpful
Michelle was extremely helpful in my search for a new flat. She took the time to understand my specific needs and what I liked and ensured that I found out about properties coming onto the market as soon as she was aware of them. She ...
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“Michelle was very helpful and made the whole process pain ......”

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Jul 27,2016
Minithumbup
By: 'Kirsty'
Jul 27,2016
0 people found
this helpful
Michelle was very helpful and made the whole process pain free and as simple as possible. She was quick responding to any enquires....
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“Courteous, efficient and thorough, from the valuation right through to ......”

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Jul 27,2016
Minithumbup
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Gareth Styles
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Stuart Beauchamp
By: 'James'
Jul 27,2016
0 people found
this helpful
Courteous, efficient and thorough, from the valuation right through to the sale. Mad ethe whole process very easy and wouldn't hesitate to use them again....
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Comment on agent fees
Very reasonable; in line with the local market
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“Michelle was fantastic at helping me rent out my home. ......”

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Jul 23,2016
Minithumbup
By: 'Fiona'
Jul 23,2016
0 people found
this helpful
Michelle was fantastic at helping me rent out my home. She gad a tenant over within a couple of hours of us meeting and my flat was let immediately with minimal hassle. She has been an absolute pleasure to deal with....
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Vendor Fees

1.25%

Landlord Fees

10%

Tenant Fees

No fees set.
Last updated at 19/10/2022, 4:23 PM by Mr Neal M Aldridge
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Grants Independent Complaints Procedure.

We take complaints very seriously and will endeavour to resolve and rectify a situation quickly and efficiently.

Please submit your complaint in the first instance to

The Branch Manager
You will receive a written acknowledgement in three workings days confirming that the matter is being investigated and a written reply will sent to you within 15 working days.

In The Event You Remain Unsatisfied

Please submit your complaint to:

The Managing Director, at 175 Station Road, Addlestone, Surrey KT15 2BE

The final review by the Managing Director and his conclusions will be sent to you in writing, in the rare event that the matter remains unresolved the letter will also include information of how the matter can be referred to the Ombudsman.
Last updated at 10:41 AM 21/05/2012 by Gareth Styles

Awards won by Grants Independent Estate Agents

Regional Awards won by Grants Independent Estate Agents

Individual Branch Awards

Weybridge, KT13

Addlestone, KT15



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