Grants Independent Estate Agents
4.9/5, 834 reviews
98% recommended
99% sales valuation accuracy
100% sales fee satisfaction
94% lettings valuation accuracy
94% lettings fee satisfaction
No company information

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Latest Reviews

 View all Reviews 834
23rd Jul 2024
reviewed by 'Katie'
“Stuart was nothing but patient, helpful and responsive with me (a very stressed buyer with no faith due to a ......”
11th Apr 2024
reviewed by 'TOBY OLIVER'
“I have had a very positive experience from everyone at Grants!They are clearly well experienced and good at their ......”
7th Feb 2024
reviewed by 'M.'
“Very Good and swift Service with all professional team members....”
17th Jan 2024
reviewed by 'Ellie'
“Jemma and Sarah have been so amazing in helping me with my move- it was smooth and effortless. Everything was ......”
17th Jan 2024
reviewed by 'Diana'
“Very professional and helpful company!Thank you to Jemma who helped us a lot.Would definitely recommend....”
15th Dec 2023
reviewed by 'Adarsh Sasidharan Nair'
“Jemma and team supported us through all the process smoothly and were prompt with any enquiry I made. Thanks you...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 100% £85,000 £3,270,000
Lettings 94% 94% £700 £8,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
189 6 277 7 207 1 115 1 29 2
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Grants Independent Estate Agents Branches (view all 3)
Addlestone, KT15
Weybridge, KT13
Woking, GU21

“Stef has been so supportive and efficient! Communicates very well ......”

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Sep 12,2017
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Stephanie
By: 'Kelly'
Sep 12,2017
0 people found
this helpful
Stef has been so supportive and efficient! Communicates very well and responds quickly when an urgent matter arises. Stef is very pleasant and a great asset to your team!...
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“I would just like to say that I'm so grateful ......”

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Sep 07,2017
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Stephanie
By: 'Sophie'
Sep 07,2017
0 people found
this helpful
I would just like to say that I'm so grateful to Emma to find me & my son a new home. I believe Emma was the most enthusiastic & helpful out of all agents that were helping me find a new home with our dog. I spoke ...
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“Stuart and Jess are a great professional team. They did ......”

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Aug 14,2017
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Stuart Beauchamp
By: 'Y.'
Aug 14,2017
0 people found
this helpful
Stuart and Jess are a great professional team. They did their utmost to ensure my sale and purchase was successful and we did have some hiccups along the way! Friendly, very approachable and always helpful I would definitely recommend....
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“It is great to have someone so responsive to emails ......”

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Aug 01,2017
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Stephanie
By: 'Brian'
Aug 01,2017
0 people found
this helpful
It is great to have someone so responsive to emails and phone calls. Stef keeps me updated with current status and makes sure that everything is done PDQ.....highly recommended nothing is tomorrow everything is done today....
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Comment on agent fees
Ok good
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“Stuart was a huge help when buying our first home. ......”

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Jul 25,2017
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Stuart Beauchamp
By: 'Happy'
Jul 25,2017
0 people found
this helpful
Stuart was a huge help when buying our first home. The property was a repossession so it was not going to be as straight forward as we hoped. He made the process so much easier for us. Along side us he joined in the fight ...
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“Steph has been great at responding to queries promptly, as ......”

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Jul 24,2017
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Stephanie
By: 'Katy'
Jul 24,2017
0 people found
this helpful
Steph has been great at responding to queries promptly, as well as providing help and support whenever required. I feel reassured that if I ever have a concern, Steph will be quick to sort it for me....
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“I have been renting through Grants in this 1 particular property ......”

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Jul 19,2017
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Stephanie
By: 'Shaun'
Jul 19,2017
0 people found
this helpful
I have been renting through Grants in this 1 particular property for almost 4 years. Every encounter or issue we have had Steph has been fantastic to deal with. Everything we have requested we have got, Steph has always got back to me by phone or email ...
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“I highly recommend using Grants. Stuart and Jess were helpful, ......”

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Jul 13,2017
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Stuart Beauchamp
By: 'Becky'
Jul 13,2017
0 people found
this helpful
I highly recommend using Grants. Stuart and Jess were helpful, professional, friendly and a pleasure to deal with. I felt that Stuart had my back and was determined to get the best possible deal on my behalf throughout the process....
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Comment on agent fees
Very reasonable
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“We have just exchanged contracts on our sale as part ......”

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Jul 13,2017
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Stuart Beauchamp
By: 'Artur'
Jul 13,2017
0 people found
this helpful
We have just exchanged contracts on our sale as part of a challenging, long chain. We were very lucky to have been led and advised along the way by Stuart and Jessica who went the extra mile and tirelessly beyond to help co-ordinate the solicitors' ...
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Comment on agent fees
Good
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“I would highly recommend Grants Independent Stuart with the assistance ......”

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Jul 08,2017
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Stuart Beauchamp
By: 'Debbie'
Jul 08,2017
0 people found
this helpful
I would highly recommend Grants Independent Stuart with the assistance of Jess has made selling a house a pain free process. Stuart's sound advice and guidance from valuation through to completion was invaluable. I would not hesitate to use them again....
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Comment on agent fees
Good.
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“Stuart and Jess at Grants were fantastic, working on a ......”

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Jul 08,2017
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Stuart Beauchamp
By: 'Marcus'
Jul 08,2017
0 people found
this helpful
Stuart and Jess at Grants were fantastic, working on a tight time frame they pulled out all the stops to market and sell the property quickly and efficiently. During the exchange process they were great at chasing up the various parties, their communication and customer ...
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Comment on agent fees
Standard 1% of sale price.
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“I was recommended Grants by a friend in the business. ......”

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Jul 07,2017
Minithumbup
By: 'Ripley'
Jul 07,2017
0 people found
this helpful
I was recommended Grants by a friend in the business. They were superb from day one. So professional and organised. The valuation was spot on and achieved the price they suggested. Excellent communication throughout the whole process. So glad I appointed them and will recommend ...
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Comment on agent fees
Very competitive
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“Jess showed us around 101 Oak House, and this was one ......”

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Jul 07,2017
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Stuart Beauchamp
By: 'Kmacleod02'
Jul 07,2017
1 people found
this helpful
Jess showed us around 101 Oak House, and this was one of many properties we viewed over a few weeks. Before we decided to purchase the house we both said how great she was showing us around (The best of any we saw). She was engaging, ...
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Comment on agent fees
N/A
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“We found Natalie and Megan to be highly professional and ......”

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Jun 29,2017
Minithumbup
By: 'Rooney'
Jun 29,2017
0 people found
this helpful
We found Natalie and Megan to be highly professional and helpful, coordinating our move to a lovely new home in Ripley. They kept us informed every step of the way and also reccomended a very good professional cleaner for our property we were leaving. They ...
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Comment on agent fees
Good
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“Stefanie is very experienced, efficient and always very helpful. She ......”

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Jun 29,2017
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Stephanie
By: 'George'
Jun 29,2017
0 people found
this helpful
Stefanie is very experienced, efficient and always very helpful. She comes accross very professionally and sorts out any problems quickly....
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“Stephanie has a wealth of experience and is very reliable ......”

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Jun 29,2017
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Stephanie
By: 'Victoria'
Jun 29,2017
0 people found
this helpful
Stephanie has a wealth of experience and is very reliable and capable. She acts quickly and I feel I can trust her, which is very important as she manages two properties for us. She's really easy to deal with and we get on well....
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“I met with three estate agents and Kevin Sprangle stood ......”

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Jun 29,2017
Minithumbup
By: 'Anna'
Jun 29,2017
0 people found
this helpful
I met with three estate agents and Kevin Sprangle stood out by miles as the most professional, courteous and trustworthy. He has been very helpful and proactive throughout the sale process. I would definitely use his services again....
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Comment on agent fees
Fees were fine, cheaper than others I was quoted.
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“We are first time home buyers in the UK and ......”

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Jun 26,2017
Minithumbup
By: 'Holly'
Jun 26,2017
0 people found
this helpful
We are first time home buyers in the UK and James has been an excellent guide through the entire process. He answered all our questions patiently and comprehensively, accommodated our many viewing requests and proved to be a good sounding board on more complex issues. ...
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Comment on agent fees
N/A
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“From valuation through to completion dealing with Neal and James ......”

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Jun 08,2017
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Neal
By: 'Diane'
Jun 08,2017
0 people found
this helpful
From valuation through to completion dealing with Neal and James has gone smoothly. In a difficult market, their professional, upbeat and confident style has worked. I was advised of all viewings in advance, they were always accompanied, important as the house was empty. Grants works ...
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Comment on agent fees
Very fair
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“We're over the moon with the level of service and ......”

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Jun 02,2017
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Gareth Styles
By: 'Lionel'
Jun 02,2017
2 people found
this helpful
We're over the moon with the level of service and professionalism we've experienced, having recently sold our house through Grants. I know it's rare to have much positive to say about the industry, however we've been delighted with the integrity, level of service and professionalism ...
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Comment on agent fees
Great value for the level of service and experience
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“My wife and I approached Grants Independent as the majority ......”

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Jun 02,2017
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Stuart Beauchamp
By: 'Mr'
Jun 02,2017
0 people found
this helpful
My wife and I approached Grants Independent as the majority of the properties listed on their website were in line with what we were looking for. When we started the process and began viewing properties, we found our agent - Stuart Beauchamp - to be ...
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“As buyers, we found James really helpful. He was always ......”

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May 26,2017
Minithumbup
By: 'Amy'
May 26,2017
0 people found
this helpful
As buyers, we found James really helpful. He was always available when we needed him, and was brilliant at keeping us in the loop as to what was going on at all stages. He was very honest and we never felt like we were being ...
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N/A
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“A thoroughly professional, efficient and friendly service. Right from the ......”

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May 25,2017
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Stuart Beauchamp
By: 'Gillian'
May 25,2017
0 people found
this helpful
A thoroughly professional, efficient and friendly service. Right from the start Stuart gave us straight forward honest advice from the 1st valuation to the conclusion . Working from home could have made things difficult but they managed the viewings so well it didn't create a problem. ...
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Comment on agent fees
Good
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“Stuart and Jess have been exceptionally professional from the initial ......”

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May 16,2017
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Stuart Beauchamp
By: 'Julia'
May 16,2017
0 people found
this helpful
Stuart and Jess have been exceptionally professional from the initial visit through to completion. Stuart has shown compassion towards me with this sale due my personal circumstances and been extremely supportive. Excellent communication. We must also praise Jess, who at all times, has been aware ...
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Comment on agent fees
Competitive
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“We have recently exchanged on the sale of our property ......”

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May 09,2017
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Neal
By: 'Jo'
May 09,2017
0 people found
this helpful
We have recently exchanged on the sale of our property through Grants. Neal and James have been absolutely excellent throughout the process. When we instructed Grants we had already been on with 2 agents previously and had a significant number of viewings, within weeks of being ...
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“We have just exchanged on a property we purchased through ......”

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May 04,2017
Minithumbup
By: 'Jackie'
May 04,2017
0 people found
this helpful
We have just exchanged on a property we purchased through Grants. James was exceptional throughout the process from the first viewing all the way through to exchange. He was quick to respond, courteous and always went above and beyond to help us through the process ...
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Comment on agent fees
NA - I am a buyer
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“Very happy with the way Stephanie handles any issues we ......”

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May 02,2017
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Stephanie
By: 'jack'
May 02,2017
0 people found
this helpful
Very happy with the way Stephanie handles any issues we have with the rental property. Keeps us in the loop at all times and is very prompt in responding....
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Comment on agent fees
good
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“Natalie and Megan are very hard working and honest. They ......”

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Apr 28,2017
Minithumbup
By: 'Raj'
Apr 28,2017
0 people found
this helpful
Natalie and Megan are very hard working and honest. They give extremely helpful advice. Natalie is very Knowledgeable of market and was great when giving me honest advice for all 7 of my properties. I would recommend these two girls to let any property. They let ...
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Comment on agent fees
Good
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“Nataliie and Megan were very prompt and professional during the ......”

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Apr 27,2017
Minithumbup
By: 'Pete'
Apr 27,2017
0 people found
this helpful
Nataliie and Megan were very prompt and professional during the advertising and letting of my flat in Woking. Tenants were swiftly found and the asking price attained. No problems recommending these two to any other potential small time landlord out there....
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“Jane has always been extremely professional when I have had ......”

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Apr 25,2017
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Jane
By: 'Matt'
Apr 25,2017
0 people found
this helpful
Jane has always been extremely professional when I have had dealings with her, a valuable member of staff for the branch, look forward to working with her in future...
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Comment on agent fees
Agent fees are very reasonable incomprison to the rest of the market
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Vendor Fees

1.25%

Landlord Fees

10%

Tenant Fees

No fees set.
Last updated at 19/10/2022, 4:23 PM by Mr Neal M Aldridge
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Grants Independent Complaints Procedure.

We take complaints very seriously and will endeavour to resolve and rectify a situation quickly and efficiently.

Please submit your complaint in the first instance to

The Branch Manager
You will receive a written acknowledgement in three workings days confirming that the matter is being investigated and a written reply will sent to you within 15 working days.

In The Event You Remain Unsatisfied

Please submit your complaint to:

The Managing Director, at 175 Station Road, Addlestone, Surrey KT15 2BE

The final review by the Managing Director and his conclusions will be sent to you in writing, in the rare event that the matter remains unresolved the letter will also include information of how the matter can be referred to the Ombudsman.
Last updated at 10:41 AM 21/05/2012 by Gareth Styles

Awards won by Grants Independent Estate Agents

Regional Awards won by Grants Independent Estate Agents

Individual Branch Awards

Weybridge, KT13

Addlestone, KT15



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