Grant Property
2.1/5, 108 reviews
29% recommended
100% lettings valuation accuracy
48% lettings fee satisfaction
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Latest Reviews

 View all Reviews 108
26th Jan 2024
reviewed by 'Anon'
“Never turned up to the viewing! My friend and I spent our money & travelled all the way from London & Birmingham ......”
27th Nov 2023
reviewed by 'Previous tenant'
“Do NOT give your money and trust to Sandstone. If you want quality service, value for money and safe, reliable ......”
22nd Nov 2023
reviewed by 'Anna'
“If I could give zero I would. Our experience with them has been despicable, toxic and frankly their conduct has ......”
25th Oct 2023
reviewed by 'Thea'
“Absolutely abysmal - washing machine broken for 3 weeks and the lady is meant to respond to us and our queries ......”
28th Jul 2023
reviewed by 'Michael'
“Do not use- disorganised, greedy, impossible to work with, They have changed their name to Sandstonehttps://sandstoneuk.com/- They ......”
5th Jun 2023
reviewed by 'Dundee landlord'
“Had one of their managed flats leak water into mine on 3 separate occasions but they refuse to repaint my ceilings ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 100% 48% £290 £2,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 2 30 70 0 0 0 0 1 5
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Grant Property Branches (view all 5)
Dundee, DD1
Edinburgh, EH3
Glasgow, G12
Nottingham, NG1
Stirling, FK8

“I thought that finding a property was going to be ......”

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Jul 07,2015
Minithumbup
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Robyn
By: 'Danny'
Jul 07,2015
0 people found
this helpful
I thought that finding a property was going to be a nightmare. But Grants helped me to fund the perfect property after I met them on the way to another property viewing. Robyn was my main point of contact and she regularly kept me up ...
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“I've been happy with Grants over the past year and ......”

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Jun 30,2015
Minithumbup
By: 'Dario'
Jun 30,2015
0 people found
this helpful
I've been happy with Grants over the past year and the staff were helpful when we were applying and doing paperwork to move in and out. Flat was nicely decorated and comfortable and repairs were sorted out quickly. I would be happy to use them ...
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Comment on agent fees
fair
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“Cant believe the reviews I have just seen. My son ......”

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Jun 25,2015
Minithumbup
By: 'Ivanhoe62'
Jun 25,2015
5 people found
this helpful
Cant believe the reviews I have just seen. My son is going into his third year with Grants and we have never been more pleased with how relaxed we can feel knowing he is well taken care of by the staff here. They are so ...
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“Absolutely awful customer service and tenant treatment - things will ......”

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May 13,2015
Minithumbdown
By: 'Lucy'
May 13,2015
3 people found
this helpful
Absolutely awful customer service and tenant treatment - things will break in the house and they will not be fixed at all. - unhabitable conditions and a hefty charge at the end of tenancy for items which were not even there to begin with. DO ...
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What agent could do to change your mind?
needs better customer service needs to treat people like humans!
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Comment on agent fees
Cheap but not even worth ‚£200!!
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“Horrifically unhelpful, leaves you in a property unfit for living ......”

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Dec 08,2014
Minithumbdown
By: 'Kate'
Dec 08,2014
4 people found
this helpful
Horrifically unhelpful, leaves you in a property unfit for living standards, gives false information, and does NOT fix any issues unless you nag consistently ever day. My flat mate and I are living in a property that we can not wait to get out of. ...
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What agent could do to change your mind?
The best thing Grant Properties could do is get a whole new management who know what there doing
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Comment on agent fees
For the issues we have it's not worth the price for what we have to put up with.
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“Grant prorperty agents are great at lurring people into renting ......”

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Sep 12,2014
Minithumbdown
By: 'Tos'
Sep 12,2014
6 people found
this helpful
Grant prorperty agents are great at lurring people into renting flats run by them. There is no denying that the flats are tastefully furnished, however this comes with grave consequences. My flat mate and I moved out of this flat and left it sparkling clean. ...
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“Absolutely appalling service for a full year. Whenever we approached ......”

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Jul 27,2014
Minithumbdown
By: 'CEMODA8'
Jul 27,2014
5 people found
this helpful
Absolutely appalling service for a full year. Whenever we approached the company to help us with things they would give us useless advice of absolutely no consequence, a good example of this would be the mould problem we had in two bedrooms and the bathroom ...
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“Do not use this company. They are very nice at ......”

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Jul 08,2014
Minithumbdown
By: 'Bjb'
Jul 08,2014
5 people found
this helpful
Do not use this company. They are very nice at getting you to rent the property however it all changes once you sign the papers. We have recently moved out of their property in which we were given stupid charges and lost our deposit. The ...
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“Had a year of absolute HELL with this company. I ......”

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Jan 31,2014
Minithumbdown
By: 'cbfinlayson'
Jan 31,2014
3 people found
this helpful
Had a year of absolute HELL with this company. I CANNOT STRESS how foolish it would be to rent a property with them, and I regret doing so hugely. We had problems literally from day 1. Myself and my flatmate arrived in Dundee with all of ...
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“Absolutely terrible property managers. We are in our second year ......”

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Nov 13,2013
Minithumbdown
By: 'StudentTenant'
Nov 13,2013
3 people found
this helpful
Absolutely terrible property managers. We are in our second year with them and have experienced just about every landlord related problem you can imagine. In our first property we had a massive damp patch on our roof which was promised to be fixed by the ...
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What agent could do to change your mind?
Improve the customer service drastically and completely change their manner in dealing with student tenants.
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By: Laylz
Jan 23, 2014
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I agree with everything said in this comment. I have experienced everything mentioned particularly the very poor customer service towards students. They are a disgrace. ...

“I'm currently at university, and find the way grant property ......”

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Sep 19,2013
Minithumbdown
By: 'catherine92'
Sep 19,2013
5 people found
this helpful
I'm currently at university, and find the way grant property conduct absolutely disgusting. If I could leave, I would. We spent 9 months with a leak with the only attempt at fixing it being painting over the hole? When we contacted for the umpteenth time they ...
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“I am finally able to write this negative review, having ......”

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Aug 09,2013
Minithumbdown
By: 'Dr'
Aug 09,2013
5 people found
this helpful
I am finally able to write this negative review, having - three months after I moved out - found most of the remainder of the deposit that Grant Property tried to withhold from me in my bank account at last. Grant Property are the most ...
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“I felt completely used by grant management. They had us ......”

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May 09,2013
Minithumbdown
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Alana
By: 'V'
May 09,2013
2 people found
this helpful
I felt completely used by grant management. They had us waiting for hours to sign forms. They would never go out of there way to help us. And when we had problems in our flat with things not working, it took us about three phone ...
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What agent could do to change your mind?
No one I delt with cared, I felt like I was constantly being lied t and when someone told me they would fix something I never assumed it was going t happen as the majority of the time it didn't. They could have ensured our beds were all perfectly normal before we moved in! And not taken advantage of us with holding fees and service charges wherever possible. I feel like they have taken advantage of first time tenants and that is how their company works. I feel like they just count on exploiting their tenants and then taking new ones on the following year.
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“Awful experience from day 1. Receptionist had no idea what he ......”

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Mar 28,2013
Minithumbdown
By: 'h_lin_sma'
Mar 28,2013
3 people found
this helpful
Awful experience from day 1. Receptionist had no idea what he was doing, kept undercharging me during payment of deposit. Any problems in the flat were dealt with after 3 or 4 phone calls and still took AGES. Regular visits, sometimes unannounced. Did not receive any deposit back ...
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“I have to say my experience with renting from Grant ......”

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Jan 17,2013
Minithumbdown
By: 'kpheely'
Jan 17,2013
0 people found
this helpful
I have to say my experience with renting from Grant Management/ Property was a very unpleasant one, I will not rent from them ever again and I would not recommend their services to anyone. When we were initially going through the process of signing the ...
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By: Lem
Jan 20, 2013
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I have had so many problems with the property that we were renting for only 5months thankfully after hearing a lot of the horror stories around the internet. to name a few of hours were a leaking roof that went on for 3/4 weeks took about 16 phone calls to have this fixed. boiler didnt work until end of October. leaks in the bathroom from ceiling, mould forming just about everythwere in the house due to leaks that they paint over instead of repairing the problem and just allow it to get worse. t ...

“GRANT MANAGEMENT now known as grant property are the worst ......”

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Mar 07,2012
Minithumbdown
By: 'nichola'
Mar 07,2012
2 people found
this helpful
GRANT MANAGEMENT now known as grant property are the worst letting agencies going they ripp students ofand conditions of properties are awful AVOID these at every cost !!!!!...
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What agent could do to change your mind?
every thing they are a disgrace and should dont be able t rent they ripped me of with nearly 800 pound
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By: Debbie Rummens
Mar 28, 2012
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Hello Nichola. I don't seem to have received a complaint from you, and you've made a very strong statement here. If you'd like me to look into your issues, can you contact me directly at [email protected] or ring me on 0131 220 6360. Thanks. Debbie Rummens. Managing Director. ...

“I have just moved out from a house being let ......”

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Jul 12,2010
Minithumbdown
By: 'byronnotts'
Jul 12,2010
1 people found
this helpful
I have just moved out from a house being let by Grant Management. The services provided by this letting agency are by far the worst I've ever encountered in my life (and I'm not only talking about letting agencies, but ANY commercial business). My one ...
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“...”

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Feb 25,2009
Minithumbdown
By: 'birdo'
Feb 25,2009
0 people found
this helpful
...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:37 PM 30/10/2017 by allAgents

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