100% lettings valuation accuracy
48% lettings fee satisfaction
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Latest Reviews
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26th Jan 2024
reviewed by 'Anon'
27th Nov 2023
reviewed by 'Previous tenant'
22nd Nov 2023
reviewed by 'Anna'
25th Oct 2023
reviewed by 'Thea'
28th Jul 2023
reviewed by 'Michael'
5th Jun 2023
reviewed by 'Dundee landlord'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 48% | £290 | £2,400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 2 | 30 | 70 | 0 | 0 | 0 | 0 | 1 | 5 |
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Grant Property Branches (view all 5)
Mar 03,2021
Mar 03,2021
2
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Worset agents I have ever come across. Sloppy work by admin staff, poor maintenance issue follow up then have the cheek to deduct a cleaning fee when the flat was left cleaner then when it was handed over. Im shocked that this company with such ...
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Jan 18,2021
Jan 18,2021
0
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AWFUL COMPANY - Avoid at ALL costs!!!
The company don’t care about tenants at all they just wanna make as much money as possible. I was forced to leave university for a severe mental health disorder and was left trying to find a tenant ...
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Dec 26,2020
Dec 26,2020
1
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Do not land yourself with a leaking, mould ridden property from Grant Property.
Why they will not do anything to repair their properties is incredulous as it just leads to further damage and escalating repair costs, and, dissatisfied tenants?
Avoid renting from this company....
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Dec 16,2020
Dec 16,2020
1
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AVOID RENTING FROM GRANT PROPERTY AT ALL COSTS. I would have rated 0 stars if that was an option. Absolutely horrendous letting agent company that treat students like mugs. I say this for a number of reasons.
1) I rented a property from them and the roof ...
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Jan 22, 2021
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So sorry to hear about your experience. I was considering to let one of their rooms. I did see a previous comment on Facebook about them, but it was from a few years back, so I thought maybe they would have cleaned up their act... I guess not if even in 2021 they are still poor towards students.
Might I ask where you changed to as I am looking for a room to rent? ...
Sep 22,2020
Sep 22,2020
0
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If I could give no stars I would. Terrible service wouldn't fix two safety issues for 3months where someone could have accessed our house. Smaller issues like a broken toilet seat were also not repaired within 3months. Impossible to get in contact with them and ...
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Aug 24,2020
Aug 24,2020
0
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Amazing communicators... until you’ve paid the deposit
Really strong communication until you’ve paid the deposit and then it’s radio silence. I joined a house share and was given 1 week (!) to provide accommodation references, proof of student status, credit score and 2 forms of ...
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Aug 24,2020
Aug 24,2020
1
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If I could give this company zero stars I would. Flat moved into was somewhat clean but grounds were untidy and unkempt although rent agreement said the agents would keep this tidy and in good maintenance. We sold a house to them in exchange for ...
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Aug 20, 2021
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The worst lettings agents in the universe.
They demonstrate a history of persistent lies and leave tenants in poor living conditions. They dont care if you have genuine concerns and just shirk off their legal responsibilities.
Avoid them completely! ...
Jul 03,2020
Jul 03,2020
4
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I had to pay a non-guarantor fee which was 2 month rent up front, not withstanding a deposit on top. We received a shocking deduction for cleaning (they must use the most expensive cleaners in Dundee) when the flat was fine. However, nearly 2 months down the ...
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Jun 27,2020
Jun 27,2020
0
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I have been a tenant with Grant property for two years. Overall, my experience was very good. I constantly had a person to communicate possible issues with the house. Furthermore, whenever there was an issue, the agency would deal with it promptly....
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Jun 09,2020
Jun 09,2020
2
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Would never recommend renting property with them. DO NOT RENT WITH THEM. Useless at responding to problems in the flat we rented. It took over a month for them to replace the washing machine that was broken. Also charged an extortionate cleaning bill when we ...
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Mar 25,2020
Mar 25,2020
2
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Will take over £200 off your deposit saying they had to clean your property on leaving, without need or proof...
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Feb 05,2020
Feb 05,2020
0
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My experience with Grant property has been great! Staff are friendly and helpful, with quick responses to email etc and always helping out where they can! Matthew has been an absolute star helping us sort out everything!
Thank you so so much, hugely appreciated!...
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Jan 30,2020
Jan 30,2020
2
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Me and 2 others rented with grant properties for 1 year. During our experience there was several problems.
Firstly, when we moved in we reported that a chair was broken on arrival. Our reply to this was that they had contacted a contractor to replace the chair ...
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Jan 03,2020
Jan 03,2020
1
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They are very bad in service, keep asking for water meter issue they never cared. Also while taking they try to renovate everything on you fund and no return for you from your deposite....
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Nov 25,2019
Nov 25,2019
0
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Very professional staff, always available and ready to help with any question.
I strongly recommend this agency if you are looking for a flat to rent in Edinburgh....
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Oct 09,2019
Oct 09,2019
1
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Shite experience with grant properties, rented a student flat in the west end, our heating broke in November, we didn't get it fixed till January. We spent hours cleaning everything in the flat but they still charged us for stuff such as bluetack marks on ...
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Comment on agent fees
Good
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Sep 30,2019
Sep 30,2019
5
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this helpful
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Absolutely shocking estate agents. Please avoid at all costs. We had no end of problems in our flat, including those which endangered both our own and the public's lives. Grant were informed of these problems multiple times via email and phone. However, absolutely nothing was ...
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Sep 23,2019
Sep 23,2019
0
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In all my dealings with Grant Property I have found them to Be very helpful.From the smallest request to the bigger questions they have been prompt and professional in their responses.
Tracey and Ally both have been a great help to us over with ...
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Jul 16,2019
Jul 16,2019
1
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I feel completed to write this review. This guys are complete scam artist, I would advice both tenant as landlords to stay away from them.
I had some friends coming over from Spain, they have just finish their Uni degrees and are looking to work ...
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Jun 28,2019
Jun 28,2019
0
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I've found everyone at Grant Property incredibly helpful and a pleasure to deal with. My initial online enquiry was answered promptly, communications have been excellent (especially Peter), and they have gone out of their way to make the process easy. This was much appreciated as ...
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Apr 29,2019
Apr 29,2019
3
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Quite agree. My daughter rented a flat and at the end of the tenancy got it professionally cleaned (it wasn't even dirty) and we were still charged. This estate agency try to squeeze out money from vulnerable students. Shame, shame, shame...
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Apr 27,2019
Apr 27,2019
0
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I have now been in the flat just over a week. My contact,Livia has been helpful throughout. Having moved from London she arranged Skype viewings and I was pleasantly surprised by the condition of the flat on arrival.So far my experience has been ...
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Comment on agent fees
As I have not previously rented I really don’t have a comparator so can’t comment.
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Apr 09,2019
Apr 09,2019
2
people found
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If I'd have seen the awful reviews Grant Property has I never would have signed up to a property with them. The application process was incredibly long winded and badly managed, staff were never contactable and when we could get hold of them they were ...
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Mar 14,2019
Mar 14,2019
2
people found
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We booked the property through Airbnb for a weekend away and had very good communication with Ben from Grant Properties. The property we stayed in was to an outstanding finish and everything was provided for us that we needed for an enjoyable stay. I would ...
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Jan 03,2019
Jan 03,2019
4
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I moved into a 2 bed flat half way through the tenancy when one of the tentants moved out, I had agreed with the tenant that he would continue to pay the utilities and I would just pay the rent.
However Grant put all the bills ...
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Comment on agent fees
Horribly horribly overpriced, I moved in last minute and am paying prices for a run down dingy flat equivalent to city center water front prices. Truly awful company.
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Jan 03,2019
Jan 03,2019
2
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Sam is the most useless person I have ever met in my life.
We had a problem with secured entry door not being fixed for over a year! As a result almost every day we had visits from drug addicts who were not only scary ...
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bad
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Sep 28,2018
Sep 28,2018
5
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There are only a few good things I can say about grant properties after a year of enduring a tenancy with them. I really would not recommend any student to rent with them. They do get contractors out quickly to assess any faults, and reply ...
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Comment on agent fees
Overpriced for extremely poor quality. I was paying a large amount for a room with peeling pain, holes in the flooring and broken furniture.
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Apr 26, 2019
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Quite agree. My daughter rented a flat and got it professionally cleaned (it wasn't even dirty) and we were still charged a phenomenal amount. Basically there is no code of ethics that is adhered to by Grant properties ...
Jul 31,2018
Jul 31,2018
0
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The staff were overall helpful and they responded very quickly whenever I encountered any problems in the flat. They have also been very honest and diligent in their work....
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Jul 25,2018
Jul 25,2018
1
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We let from the Edinburgh branch of Grant Property on moving to Edinburgh four years ago. We found them to provide an excellent service,prompt and professional. There only appears to be enough space to list 2 staff members but we dealt regularly with Katie McIntosh,...
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Jul 10,2018
Jul 10,2018
12
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I have never encountered a business that asks for money as much as Grant Property. Myself and my flat mates have had to pay extraordinary amounts of money. They take advantage of students as much as they can, especially people like us who were renting ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 4:37 PM 30/10/2017 by allAgents
