Gascoigne Pees
4.6/5, 1656 reviews
92% recommended
92% sales valuation accuracy
96% sales fee satisfaction
87% lettings valuation accuracy
73% lettings fee satisfaction
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Latest Reviews

 View all Reviews 1656
7th Oct 2024
reviewed by 'Eloy'
“I have recently gone through an extremely nervracking move, as anyone who has moved house will know about. And looking ......”
6th Sep 2024
reviewed by 'HatchWarren'
“We were disappointed in the service we received for the following reasons:The price achieved in offers was 12% lower that ......”
12th Aug 2024
reviewed by 'Neeta Roopra'
“Tom is extremely unprofessional and dishonest. We accepted an offer back in May from a buyer on the basis that ......”
31st Jan 2024
reviewed by 'Kate Morrison'
“Sale took 22 months, 3 different Managers,2 different Solicitors. Emily Acaster (new agent) pushed it thru to the end. Her dedication & perseverance ......”
10th Dec 2023
reviewed by 'Weslei Palozzi Almeida'
“a bunch of thieves! They extorted me. I paid a deposit of £500 for a property that I was renting for ......”
9th Dec 2023
reviewed by 'SM'
“Needed an accommodation in a short space of time and Gascoigne Pees really helped. Thanks to Kayleigh, Megan and the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 96% £24,500 £46,050,000
Lettings 87% 73% £550 £2,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
53 15 60 44 831 26 560 19 24 24
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Gascoigne Pees Branches (view all 50)
Alton, GU34
Banstead, SM7
Banstead, SM7
Basingstoke, RG21
Basingstoke Lettings, RG21
Bookham, KT23
Chichester, PO19
Cobham, KT11

“Brilliant communication...”

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Feb 07,2019
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Simon
By: 'Jess'
Feb 07,2019
0 people found
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Simon kept in contact with us throughout the whole process from start to finish. Always phoned to keep us up to date and made our experience a pleasure....
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Comment on agent fees
Good!
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By: Simon Budd
Feb 07, 2019
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Thank you Jess and Elliot for your kind words. I wish you well with your first home. Regards Simon ...

“Boltons lane Pryford...”

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Feb 06,2019
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James
By: 'Mr'
Feb 06,2019
0 people found
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Over all from the viewing to exchange which took over 6 months due to unforseen issues the staff were superb...
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good
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“5 Star...”

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Feb 05,2019
Minithumbup
By: 'Dean'
Feb 05,2019
0 people found
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So as first time buyers my girlfriend and I were very apprehensive about not only purchasing our new home but the entire process in general. We had several viewings with various other estate agents and one thing that was clear from the off was that ...
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Good
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“Proactive and prompt communicators...”

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Feb 04,2019
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Matthew
By: 'The'
Feb 04,2019
0 people found
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Matthew and the team were simply brilliant from the beginning to the end of the sale process. They were excellent at communicating with us prior to the sale, (giving us regular updates and feedback on viewings) and after the sale, liaising with other estate agents ...
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Comment on agent fees
Very reasonable especially for the amount of work the team invested in our sale
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“Excellent...”

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Feb 02,2019
Minithumbup
By: 'ALR'
Feb 02,2019
0 people found
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Thank you for everything that you have done. From start to finish the process has been easy. Ok a little stressful at the end but you did everything you could to keep me updated with the situation. The whole team are fab. Very professional but ...
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Comment on agent fees
Negotiated a fee we were happy with.
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“Miss clark...”

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Feb 02,2019
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Kate
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Kerri
By: 'Emma'
Feb 02,2019
0 people found
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I was very pleased with Kate she was very helpful and friendly when dealing with my rental as I've never rented from a estate agent and I would recommend her highly...
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Bad
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“Second Rate Estate Agents...”

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Jan 31,2019
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By: 'Jackie'
Jan 31,2019
1 people found
this helpful
I used Gascoigne Pees to sell my elderly mothers house & to purchase a flat. We agreed an asking price for my mothers three bedroom house & the agent went away to start sale proceedings, before the house had even gone on the market the agent rang ...
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Comment on agent fees
I have no idea how much the agents fees are because the solicitor that Gasgoine Pees instructed will not send my mother the balance for the sale of her house & we have not received a break down of the fees, despite requesting them several times,
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“Fantastic experience...”

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Jan 30,2019
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James
By: 'Carmela'
Jan 30,2019
0 people found
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James and the team were fantastic, our purchase ran smoothly and we were informed every step of the way. Can't wait to move into our dream home Thanks so much...
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“Epsom Lettings...”

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Jan 30,2019
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By: 'Mr'
Jan 30,2019
0 people found
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Kate and Kerri-Ann were very helpful with moving me into my new property. Very prompt and professional at all times....
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“OVERALL EXCELLENT EXPERIENCE...”

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Jan 29,2019
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Jim
By: 'ELIZABETH'
Jan 29,2019
0 people found
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I HAVE HAD THREE FLATS IN ONE BLDG FOR SALE AT THE SAME TIME. ALL THE MEMBERS OF THE HASLEMERE BRANCH HAVE BEEN VERY ATTENTIVE, CARING AND EXCELLENT WITH FEEDBACK BOTH VERBALLY & BY EMAIL. THEY HAVE DONE WHAT THEY SAID THEY WOULD AND NOT GIVEN ...
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Comment on agent fees
EXCELLENT FIXED PRICE FEES AND EXCELLENT ASSISTANCE FOR THAT PRICE TOO.
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“Sale of Apartment...”

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Jan 29,2019
Minithumbup
By: 'A'
Jan 29,2019
0 people found
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The overall service received from Gascoigne Pees throughout the whole selling process has been outstanding. We have had a challenging sale but Andrew Blake has been extremely professional and very knowledgeable throughout the process. We would highly recommend this particular branch of GP and in ...
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Comment on agent fees
Happy with the fees - average for the area
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“Fantastic service...”

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Jan 28,2019
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Martina
By: 'S'
Jan 28,2019
0 people found
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These guys and in particular Martina were excellent throughout our purchase. If we ever sell again we would 100% choose GP. Superb job!...
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“Excellent work...”

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Jan 27,2019
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Ellie
By: 'Nigel'
Jan 27,2019
0 people found
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From my first visit to the branch right until completion Ellie was helpful, patient and professional. She helped me throughout the whole sale process and was always more than happy to help. Jim was always ready to help and give practical advice. Particularly impressed that ...
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Comment on agent fees
As explained so no issue.
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“Communication was excellent...”

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Jan 25,2019
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Phil
By: 'LDJ'
Jan 25,2019
0 people found
this helpful
The experience we had with GP's was excellent from beginning to end. Every stage during viewings to exchange, they pulled out all the stops to make the sale of our property go smoothly. All the staff were extremely professional polite and friendly....
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Comment on agent fees
Not bad all agents fees are too expensive.
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“Professional with Maximum effort...”

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Jan 23,2019
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Jordan
By: 'SC'
Jan 23,2019
0 people found
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We picked GP because of their comprehensive website and the way they responded to our enquiries about selling. We can honestly say from start to finish these guys put in 100% effort (150% towards the end!) with a particular shout out to Phil, Jordan, Richard and James. ...
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Comment on agent fees
In line
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“Fantastic agents...”

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Jan 21,2019
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sally
By: 'Fern'
Jan 21,2019
0 people found
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Having been with an on-line estate agent for 2 months and getting 1 viewing, I decided to go with GP. They were professional and got me a viewing on the day they started to market my house, followed by another one who decided to purchase my property....
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good
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“Highly recommend...”

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Jan 21,2019
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Katie
By: 'Victoria'
Jan 21,2019
1 people found
this helpful
Would like to thank all the staff at the Leatherhead branch for the fantastic service we received in selling our property. In particular, Katie, Janet and Matthew. Katie was a huge help for us. She guided us through each step after our property was under ...
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Comment on agent fees
Very reasonable fees. And they really to put in the hard work that makes the fees acceptable.
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“Great service...”

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Jan 20,2019
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Simon
By: 'Lindsay'
Jan 20,2019
0 people found
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Thank you to Simon and the team for the service and successful sale and purchase of our home. Phone calls were always returned when promised and as we got closer to exchange a lot of effort and chasing was done by Simon to ensure it ...
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Comment on agent fees
Average fees in my opinion, about what you would expect to pay for a full agent service.
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“The best in the business!...”

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Jan 18,2019
Minithumbup
By: 'Elishea'
Jan 18,2019
0 people found
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Excellent team of lettings staff in the Guildford branch. All very focused on making your experience efficient and friendly. They helped myself and my partner find something short notice and managed to make the whole transition to a new place effortless! The entire team had ...
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Good
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“Very good agent to deal with...”

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Jan 14,2019
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Sophie
By: 'Duncan'
Jan 14,2019
0 people found
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We have found Gasscoigne Pees to be an extremely professional agent to deal with. Both Sophie and Alex have worked hard to make our purchase progress with ease and i hope that we will now continue to use the rental departments services with the same ...
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Comment on agent fees
As a purchaser we have not been involved with fees but i would imagine they would be inline with others within the town.
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“The Coverts...”

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Jan 14,2019
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Mick
By: 'Phew!'
Jan 14,2019
0 people found
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Sally was extremely helpful during a long wait whilst we tried to sell our property, and kept all parties involved up to date with developments.When it came to exchange and completion Mick's input was absolutely crucial. I do not think the deal would have ...
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N/A
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“Great service...”

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Jan 14,2019
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Mick
By: 'KnG'
Jan 14,2019
0 people found
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The sale of our property was quite difficult due to several issues along the chain we were involved with, none of which were actually in the control of ourselves or Gascoigne Pees. However, Mick and Sally did a wonderful job of keeping the people in ...
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Comment on agent fees
Fees were quite acceptable.
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“Superb service...”

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Jan 08,2019
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Chlöe
By: 'Superb'
Jan 08,2019
0 people found
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I have had such good, prompt and helpful service from the Lettings team. I had many questions and posed a couple of potential problems but everyone I spoke to - Jasmine, Lauren, Chloe and many other staff were incredibly patient and kept me up to ...
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No comment
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“Excellent...”

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Jan 08,2019
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Kerri
By: 'Paris'
Jan 08,2019
0 people found
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Coming from the United States, it was not easy for me to know what would be best for me as a student coming to live in Epsom. Both Katie and Kerri Ann were extremely helpful and kind throughout this process to make sure this property ...
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“Property Sale...”

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Jan 07,2019
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Simon
By: 'Annie'
Jan 07,2019
0 people found
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Simon Budd was extremely helpful in the sale of our property and was extremely pro-active in every way. I suspect it was possible we would have lost our sale without his persistence with the 'chain' and some particular issues which had to be resolved. I ...
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Comment on agent fees
Perfectly fair for the work involved
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“Very bad experience overall...”

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Jan 04,2019
Minithumbdown
By: 'Rafal'
Jan 04,2019
0 people found
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This agency is a joke. I have rented a property from them in Sutton. I lived there for almost five years. During that time they were unhelpful with absolutely everything. I rented an unfurnished flat yet on arrival it was full of old furniture. I ...
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Comment on agent fees
Hundreds of fees, tenancy extension fees getting higher every year.
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By: Rafal Koziara
Jan 04, 2019
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Dear Jamie, No, it is renting related but from other comments it is clearly visible Gascoigne is doing a very poor job regarding sales as well. You understand wrongly, Kerri-Ann "managed" to secure new tenants a few days earlier yet they were ready to rent a month earlier already. She was delaying the process on purpose. I am not going to go into details here since this is what I have been doing for months via emails, phone calls and I achieved nothing then, so I am done now. Also I did not say ...

“helpful, friendly, efficient!...”

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Jan 04,2019
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Katie
By: 'Alex'
Jan 04,2019
0 people found
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Katie was most efficient and friendly throughout the whole purchase process. The purchase despite other factors went as smooth as could possibly do. Thank you....
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“Extremely positive experience working with Scott Parson....”

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Jan 03,2019
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Scott
By: 'Susan'
Jan 03,2019
0 people found
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Scott (and Lucy) were fantastic. Scott especially always went the extra mile. He was fantastically helpful and knowledgeable. He worked extremely hard to support to liaise with buyer and us in selling our property. The process had curves which was to be expected- but he ...
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Comment on agent fees
Fees were reasonable
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“Sale of apartment, despite it being off the market...”

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Dec 28,2018
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Sophie
By: 'Alex'
Dec 28,2018
0 people found
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Sophie assisting us with an unexpected sale of our property after we had taken it off the market. It had been on sale for a long period and we had strategically decided to withdraw it, but Sophie had introduced clients who returned later with an ...
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Comment on agent fees
Fees were as agreed on the contract. Given the fact that Sophie had brought back clients who had seen the apartment so many months before, and the offfer was entirely acceptable, we were happy to pay the fees.
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“Professional and helpful...”

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Dec 23,2018
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James
By: 'KarenP'
Dec 23,2018
0 people found
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The West Byfleet team have been really professional in selling my parents house after my parents went into residential care. James has been especially helpful in dealing with the Countrywide legal team. I can happily recommend their services....
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Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 20/03/2023, 12:42 PM by Nic Austen
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the first instance, speak to the branch that you dealt with. If, however, you remain dissatisfied, we have a dedicated team that will investigate your complaint.
Last updated at 11:42 AM 20/03/2023 by Nic Austen

Awards won by Gascoigne Pees

Regional Awards won by Gascoigne Pees

Individual Branch Awards

Basingstoke, RG21



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