Gascoigne Pees
4.6/5, 1656 reviews
92% recommended
92% sales valuation accuracy
96% sales fee satisfaction
87% lettings valuation accuracy
73% lettings fee satisfaction
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Latest Reviews

 View all Reviews 1656
7th Oct 2024
reviewed by 'Eloy'
“I have recently gone through an extremely nervracking move, as anyone who has moved house will know about. And looking ......”
6th Sep 2024
reviewed by 'HatchWarren'
“We were disappointed in the service we received for the following reasons:The price achieved in offers was 12% lower that ......”
12th Aug 2024
reviewed by 'Neeta Roopra'
“Tom is extremely unprofessional and dishonest. We accepted an offer back in May from a buyer on the basis that ......”
31st Jan 2024
reviewed by 'Kate Morrison'
“Sale took 22 months, 3 different Managers,2 different Solicitors. Emily Acaster (new agent) pushed it thru to the end. Her dedication & perseverance ......”
10th Dec 2023
reviewed by 'Weslei Palozzi Almeida'
“a bunch of thieves! They extorted me. I paid a deposit of £500 for a property that I was renting for ......”
9th Dec 2023
reviewed by 'SM'
“Needed an accommodation in a short space of time and Gascoigne Pees really helped. Thanks to Kayleigh, Megan and the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 96% £24,500 £46,050,000
Lettings 87% 73% £550 £2,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
53 15 60 44 831 26 560 19 24 24
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Gascoigne Pees Branches (view all 50)
Alton, GU34
Banstead, SM7
Banstead, SM7
Basingstoke, RG21
Basingstoke Lettings, RG21
Bookham, KT23
Chichester, PO19
Cobham, KT11

“letting...”

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Apr 15,2019
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Kate
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Kerri
By: 'Belinda'
Apr 15,2019
0 people found
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Kate has been very professional throughout the process - great communications, good knowledge and also very accommodating. Kerri-Ann, her manager, also stepped in and assisted whenever Kate was not available. I am overall very pleased with the service provided....
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“Efficient service, got the job done...”

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Apr 10,2019
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Kerri
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Kate
By: 'AW'
Apr 10,2019
0 people found
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First time of using Gascoigne Pees to let my flat and the people dealing with me were dynamic, enthusiastic and effective throughout the entire process. The package covered everything, all my emails were answered quickly, and issues resolved speedily. Both members of staff were helpful ...
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Average
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“Helpful and Knowledgeable...”

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Apr 08,2019
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By: 'Beccy'
Apr 08,2019
0 people found
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We recently bought a house from Gascoigne Pees with Emily who was really helpful to us all the way though including accommodating multiple viewings for various family members who wanted to see the house and couldn't wait for exchange and completion! Emily was also very ...
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Comment on agent fees
As buyers we didn’t pay
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“Lettings...”

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Apr 04,2019
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Katie
By: 'MR'
Apr 04,2019
0 people found
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Amazing service and would highly recommend Katie and her team who have gone the extra mile to help be secure high quality and none problematic tenants on several occasions. I am not one for recommendations unless they are truly deserved..... Thanks for your help....
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Comment on agent fees
I don't mind paying for a service as long as it brings value which it has done.
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“Ben Wallace - Excellent service...”

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Apr 04,2019
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Ben
By: 'Mills'
Apr 04,2019
0 people found
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We would highly recommend Ben for any purchase. He was very knowledgeable of the property at our first viewing and went out of his way to help us understand everything about the house. He was very efficient and dedicated to helping us throughout and was ...
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“helpful and efficient...”

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Apr 03,2019
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Tomasin
By: 'LisaR'
Apr 03,2019
0 people found
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Great job by Tomasin Alli in dealing with the maintenance issues in my rented house. She provides an efficient and friendly service...
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Comment on agent fees
Good
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“Exceeded My Expectations...”

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Mar 28,2019
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Charles
By: 'Merlin'
Mar 28,2019
0 people found
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The whole team are very professional and I was given excellent advice prior to marketing and throughout the selling process by Charles. The property was well advertised in an attractive brochure and an offer from an interested party came at an early stage negotiated by ...
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Comment on agent fees
Fees are perfectly acceptable.
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“Excellent Service...”

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Mar 25,2019
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Rachel
By: 'Duncan'
Mar 25,2019
0 people found
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The flat we purchased through Gascoigne Pees was passed to their rental department who managed to find a tenant as the sale was completed. At all times we were kept informed of developments and the whole transaction was completed without any problems and to our ...
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Comment on agent fees
Very fair
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“Caring Service from Kerri Ann...”

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Mar 21,2019
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Kerri
By: 'Ina'
Mar 21,2019
0 people found
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We have rented our property for a year now through Gascoigne Pees. It has not been plain sailing but any issues met along the way, Kerri Ann has shown a genuine desire to do her best to help out. It is refreshing to see someone ...
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“Friendly, efficient, and professional service....”

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Mar 19,2019
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Rachel
By: 'Happy'
Mar 19,2019
0 people found
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Friendly, efficient, and professional service. It only took six days from Rachel's first visit to having three prospective tenants for me to choose between....
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Comment on agent fees
Average
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“Excellent lettings service...”

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Mar 18,2019
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Rachel
By: 'Jamie'
Mar 18,2019
0 people found
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Rachel and Chloe at the Guildford Office were fantastic when re-letting my property. They both went above and beyond the expectation of an agent and provided a professional, personal and efficient service. Both are a credit to the organisation and I would highly recommend either ...
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Comment on agent fees
Fair
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“Consistently good advice...”

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Mar 14,2019
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Rachel
By: 'Ian'
Mar 14,2019
0 people found
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We have always had a cheerful and helpful response to our queries and have consistently received good advice. The impression we get is that our concerns matter and that we are valued as clients...
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Comment on agent fees
We have received a very good deal - good service at a moderate fee
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“Good comms and honest approach...”

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Mar 14,2019
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Ken
By: 'Emma'
Mar 14,2019
0 people found
this helpful
Pleasant to deal with, Ken and Adrian made the difficult task of selling my childhood home a bit easier. We were kept informed throughout the process....
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Comment on agent fees
Average pricing for high street estate agents
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“Extremely helpful and patient with us!...”

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Mar 13,2019
Minithumbup
By: 'Mr&Mrs'
Mar 13,2019
0 people found
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We had a long, complicated negotiation and sale process. Janet and William were there every step of the way and we are eternally grateful for their perseverance as they helped find our dream home....
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Comment on agent fees
Good given all the efforts they put into this sale
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“5 star service!!!!...”

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Mar 08,2019
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Katie
By: 'Rebecca'
Mar 08,2019
0 people found
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Katie Fox and the team in Godalming have been absolutely amazing during the house buying process. Given the current market, I was extremely pleased to have sold my property so quickly with Gascoigne Pees. I want to thank Katie for all of her hard work. ...
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“House Sale, KT5, in a difficult market...”

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Mar 06,2019
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Adrian
By: 'Andy'
Mar 06,2019
0 people found
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Overall GP delivered a professional and successful service while demonstrating a high level of experience. Ken organised for my property to be marketed by GP following two unsuccessful attempts at marketing by two other local agencies. The quality of the pictures and other details of ...
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Comment on agent fees
Competitive
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“Fantastic service from Keri Ann...”

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Mar 05,2019
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Kerri
By: 'Graham'
Mar 05,2019
0 people found
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Gascoigne Pees have been our letting agent for the last three years, looking after our family home since we moved overseas. For the first year and half of the relationship I can only describe the experience as mixed, verging on poor. That was until, and ...
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“Unfortunately will not be using any branch of Gascoigne-Pees in ......”

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Feb 28,2019
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By: 'Stefan'
Feb 28,2019
6 people found
this helpful
Unfortunately will not be using any branch of Gascoigne-Pees in the future nor recommending to friends or family. The first house we viewed with them was lovely and was advertised from the start as a no chain listing. As first-time buyers this got us very ...
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“Brilliant service...”

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Feb 28,2019
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Rosanna
By: 'Rosanna'
Feb 28,2019
0 people found
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Thanks to Katie and the team for such excellent communication throughout my sale. Everything was done calmly but efficiently. I wouldn't have been able to achieve such a quick or smooth sale without Katie and team's constant dedication and support....
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“Excellent service...”

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Feb 27,2019
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David
By: 'Michael'
Feb 27,2019
0 people found
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An wxcelkent service from all of the staff and good communication skills. They were very understanding when the purchase fell through. The staff worked fast to get a new purchaser ....
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Comment on agent fees
Good at 1%
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“Very professional. Tom did a good job of promoting the house and was a always available to talk to when I contacted the office....”

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Feb 27,2019
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Ben
By: 'Peter'
Feb 27,2019
0 people found
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Ben and Alex were also very helpful during the process. We would especially like to mention Andrew Blake. He was a brilliant liaison between the buyers and solicitors. He was always avaiable to speak and would update when there was process. Thank you Andrew for ...
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Comment on agent fees
Would have liked to have paid less but we certainly got good value.
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“Excellent service...”

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Feb 26,2019
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Scott
By: 'HD'
Feb 26,2019
0 people found
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We recently purchased our house through the Richmond Branch. The service was exceptional. Scott Carson in particular helped the process immensely but keeping everyone informed and liasing between buyer, seller and both solicitors....
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“Friendly Professional Service...”

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Feb 22,2019
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Jasmine
By: 'David'
Feb 22,2019
0 people found
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Excellent service provided by the team at Gascoigne Pees Guildford and, in particular, Jasmine. Very responsive to my requests. Extremely quick to find a replacement tenant and negotiated well on my behalf. I highly recommend Jasmine and the team for their professional and friendly service....
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Comment on agent fees
I am happy with the agent's fees
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“House Sale...”

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Feb 20,2019
Minithumbup
By: 'Clive'
Feb 20,2019
0 people found
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Matthew and Rachel where really helpful and proactive in managing the sale of my fathers house. Katie Fox was also superb and managing the liaison between the conveyancing team and the estate agent. All well done and thankyou....
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Comment on agent fees
What I expected
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“Brilliant! Offer to completion in just 46 days!...”

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Feb 19,2019
Minithumbup
By: 'Carol'
Feb 19,2019
0 people found
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Stunning job done by the team at GP Basingstoke. I needed a quick sale and they worked hard to achieve this. Offer accepted from a motivated first time buyer (with mortgage AIP) on New Year's Eve... completed on Feb 15th! This is included the buyer's ...
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Comment on agent fees
Good fees, best offered by the local agents I approached.
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“Very Helpful and Professional...”

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Feb 18,2019
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Kate
By: 'Andy'
Feb 18,2019
0 people found
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From my first contact with Kate,she was very helpful and professional,she answered all my questions,and I would have no doubt in my mind,about recommending her to any of my friends...
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Comment on agent fees
Good
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“Swift and Professional...”

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Feb 14,2019
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Victoria
By: 'Addlestone'
Feb 14,2019
0 people found
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Victoria moved very quickly to arrange all the requirements for the tenancy contract and made the process easy and all paperwork was submitted electronically the only time i had to visit the office was to pick up the keys to my new flat!...
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“Customer Serrvice...”

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Feb 12,2019
Minithumbup
By: 'Clive'
Feb 12,2019
0 people found
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My overall experience of using the West Byfleet Office is good in that I was contacted on a regular basis and kept up to date. I would like to say however that we lost a few weeks over the Xmas period and my view is ...
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Comment on agent fees
My view is that the fees were too high for what was a very straight forward transaction
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“Excellent service...”

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Feb 12,2019
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James
By: 'Richard'
Feb 12,2019
0 people found
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Great team proactive and motivated to get the job done. Had our house sold within a week of being listed. Very good network with other branches putting buyers in touch with properties quickly....
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Comment on agent fees
Percentage was competitive
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“very good...”

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Feb 11,2019
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Kate
By: 'Lyn'
Feb 11,2019
0 people found
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Kate was always very friendly, helpful and efficient, and went beyond the call of duty. She has a cheerful disposition and was a pleasure to work with....
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Comment on agent fees
Average. We prefer it when the agent takes part of the commission monthly, as you get some income from the first month, but appreciate not all agents do it this way.
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Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 20/03/2023, 12:42 PM by Nic Austen
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the first instance, speak to the branch that you dealt with. If, however, you remain dissatisfied, we have a dedicated team that will investigate your complaint.
Last updated at 11:42 AM 20/03/2023 by Nic Austen

Awards won by Gascoigne Pees

Regional Awards won by Gascoigne Pees

Individual Branch Awards

Basingstoke, RG21



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