Gascoigne Pees
4.6/5, 1656 reviews
92% recommended
92% sales valuation accuracy
96% sales fee satisfaction
87% lettings valuation accuracy
73% lettings fee satisfaction
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Latest Reviews

 View all Reviews 1656
7th Oct 2024
reviewed by 'Eloy'
“I have recently gone through an extremely nervracking move, as anyone who has moved house will know about. And looking ......”
6th Sep 2024
reviewed by 'HatchWarren'
“We were disappointed in the service we received for the following reasons:The price achieved in offers was 12% lower that ......”
12th Aug 2024
reviewed by 'Neeta Roopra'
“Tom is extremely unprofessional and dishonest. We accepted an offer back in May from a buyer on the basis that ......”
31st Jan 2024
reviewed by 'Kate Morrison'
“Sale took 22 months, 3 different Managers,2 different Solicitors. Emily Acaster (new agent) pushed it thru to the end. Her dedication & perseverance ......”
10th Dec 2023
reviewed by 'Weslei Palozzi Almeida'
“a bunch of thieves! They extorted me. I paid a deposit of £500 for a property that I was renting for ......”
9th Dec 2023
reviewed by 'SM'
“Needed an accommodation in a short space of time and Gascoigne Pees really helped. Thanks to Kayleigh, Megan and the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 96% £24,500 £46,050,000
Lettings 87% 73% £550 £2,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
53 15 60 44 831 26 560 19 24 24
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Estate agents
Letting agents
Latest Properties

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Gascoigne Pees Branches (view all 50)
Alton, GU34
Banstead, SM7
Banstead, SM7
Basingstoke, RG21
Basingstoke Lettings, RG21
Bookham, KT23
Chichester, PO19
Cobham, KT11

“Katie really went the extra mile, she chased up solicitors ......”

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Jan 24,2015
Minithumbup
By: 'Mr'
Jan 24,2015
0 people found
this helpful
Katie really went the extra mile, she chased up solicitors and really pushed for completion which happened a lot quicker through her persistence. She constant kept us informed at each stage and was accurate in her estimations of what we could achieve for our flat....
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“I am pleased with the service of Gascoigne-Pees. The process ......”

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Jan 24,2015
Minithumbup
By: 'Kumar'
Jan 24,2015
0 people found
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I am pleased with the service of Gascoigne-Pees. The process of home buying, negotiation, mortgage and to final completion was smooth and hassle free. They made it simple to get my new home. Lizzi, from day one has been efficient, enthusiastic, honest, reliable and proactive ...
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“My house had already been on the market for a ......”

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Jan 19,2015
Minithumbup
By: 'Jenny'
Jan 19,2015
0 people found
this helpful
My house had already been on the market for a few weeks with another Richmond estate agent who was not really getting anywhere, so I switched to Gascoigne-Pees as Tom in particular seemed to have such a positive and enthusiastic attitude. Not only did I ...
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“We can't fault Gascoigne and pees . Claire was a star ,......”

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Jan 17,2015
Minithumbup
By: 'emma'
Jan 17,2015
0 people found
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We can't fault Gascoigne and pees . Claire was a star ,always at the end of the phone to answer our questions .. Thank you "...
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Comment on agent fees
We were happy with the fee % .we made a good profit with the sale ..
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“A good professional service, Liz was always prompt in returning ......”

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Jan 13,2015
Minithumbup
By: 'Alan'
Jan 13,2015
0 people found
this helpful
A good professional service, Liz was always prompt in returning e mails and assisted me with information not directly linked to the sale of the property....
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“We are grateful to Simon Budd and his team without ......”

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Jan 13,2015
Minithumbup
By: 'Mrs'
Jan 13,2015
0 people found
this helpful
We are grateful to Simon Budd and his team without their support and assistance in securing the sale of their clients property we would not be moving to our new home . Thank you ....
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“We received an excellent service from all the members of ......”

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Jan 07,2015
Minithumbup
By: 'Bryony'
Jan 07,2015
0 people found
this helpful
We received an excellent service from all the members of staff at the Godalming office - in particular both Lynne & Neil who assisted us throughout the process were fantastic. Not only did we sell our house through them, we also bought our new house via ...
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Comment on agent fees
Fees were transparent, and competitive
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“Overall I felt Gascoigne Pees were an excellent business to ......”

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Jan 05,2015
Minithumbup
By: 'Dave'
Jan 05,2015
0 people found
this helpful
Overall I felt Gascoigne Pees were an excellent business to deal with. Throughout the purchase process I felt they operated professional and with a high level of integrity. My purchase was challenging due to a variety of reasons but Barry Davis (Sales Negotiator) was an ...
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“Gascoigne Pees were attentive to our needs and provided a ......”

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Dec 30,2014
Minithumbup
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David
By: 'Ms'
Dec 30,2014
0 people found
this helpful
Gascoigne Pees were attentive to our needs and provided a professional service. Their recommended marketing strategy achieved a good price for our property. Thank you to David and his team....
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“I had viewed a property , twice, with the assistant manager ......”

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Dec 08,2014
Minithumbdown
Staff profile picture
Nic Austen
By: 'Adrian'
Dec 08,2014
9 people found
this helpful
I had viewed a property , twice, with the assistant manager of Gascoigne Pees. On the second occasion, I put forward a lower offer than the asking price. On the following Monday, I received a voicemail message on my mobile, saying the offer was accepted by ...
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What agent could do to change your mind?
Ethics are important in this industry, and this firm didn't show this
Attached Filesnbsp;
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By: The manager
Dec 08, 2014
View all comments (1)
Thankyou for your feedback, elements of it will feature in our ongoing training. However, as we act for the sellers and legally have to put forwards all offers this sort of thing can happen. The sellers decision was to accept a significantly better offer . ...

“All the members of staff at Gascoigne Pees were extremely ......”

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Dec 08,2014
Minithumbup
By: 'Mrs'
Dec 08,2014
0 people found
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All the members of staff at Gascoigne Pees were extremely friendly and at the same time behaved professionally. I was always given plenty of notice when they wanted someone to come and view. Their valuation of my property was fairly accurate and I achieved the ...
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“Both William and Charlene were very helpful with ensuring the ......”

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Dec 08,2014
Minithumbup
By: 'Alison'
Dec 08,2014
0 people found
this helpful
Both William and Charlene were very helpful with ensuring the sale went through quickly and all our questions were answered. They both had up to date information so we were never left wondering what needed to be done next. Overall, we found the buying process ...
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“My husband and I sold our house in Richmond through ......”

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Dec 05,2014
Minithumbup
By: 'Susie'
Dec 05,2014
0 people found
this helpful
My husband and I sold our house in Richmond through Gasgoine Pees in August/September 2014. We dealt with both Tom and Matt throughout the sale and both were extremely professional and pleasant to deal with throughout the entire process. When selecting which agent to sell ...
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“We would like to thank Gascoigne Pees in Addlestone but ......”

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Dec 05,2014
Minithumbup
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Jenny
By: 'Lauren'
Dec 05,2014
0 people found
this helpful
We would like to thank Gascoigne Pees in Addlestone but in particular Jenny for all her hard work! Jenny was very helpful and would always contact us before we needed to contact her, something you don't come across very often! Jenny was informative and she ...
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“William Miles was very helpful, ensuring my transaction went through ......”

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Dec 04,2014
Minithumbup
By: 'Richard'
Dec 04,2014
0 people found
this helpful
William Miles was very helpful, ensuring my transaction went through smoothly. He did an excellent job resolving issues ensuring the sale completed on time. On reflection too efficient as some delays would have benefited me in terms of the new stamp duty rules!...
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“Overall very happy with the service we received selling our ......”

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Dec 04,2014
Minithumbup
By: 'Bowen'
Dec 04,2014
0 people found
this helpful
Overall very happy with the service we received selling our house and buying our next property through G and P. Would recommend them. Really felt they worked to keep us as the prospective buyers of the house we wanted. This was helped by the fact ...
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“worked hard to get the best result for both buyer ......”

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Nov 27,2014
Minithumbup
By: 'robin'
Nov 27,2014
0 people found
this helpful
worked hard to get the best result for both buyer and seller. Excellent communication skills Always available even at short notice. Altogether a very pleasant experience at a difficult time...
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“As a newish landlord I was a bit unsure of ......”

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Nov 26,2014
Minithumbup
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Francesco
By: 'Jay'
Nov 26,2014
0 people found
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As a newish landlord I was a bit unsure of a few things but Francesco has good advice, is helpful and will always call you back. Didn't have any big problems, just niggles which were sorted quickly. And things get done fast if your on ...
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“Gascoigne Pees provided the service I expected and at a ......”

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Nov 26,2014
Minithumbup
By: 'nicholas'
Nov 26,2014
1 people found
this helpful
Gascoigne Pees provided the service I expected and at a competitive commission. The communication between myself, the buyer and Simon Budd was excellent. I believe all parties involved were satisfied with the outcome....
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Comment on agent fees
The extra charged for photos would be seen as an unnecessary option by many prospective clients.
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“The agents at Gascoigne Pees were very helpfully and very ......”

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Nov 26,2014
Minithumbup
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Francesco
By: 'ESimpson'
Nov 26,2014
0 people found
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The agents at Gascoigne Pees were very helpfully and very efficient with arranging all details and paperwork between us ad the landlord. All our questions and enquires were answered quickly and professionally and the agents are still being helpfully now and checking that everything is ...
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“I was delighted by the quick and professional way I ......”

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Nov 24,2014
Minithumbup
By: 'Amanda'
Nov 24,2014
0 people found
this helpful
I was delighted by the quick and professional way I was dealt with from initial enquiry and viewing of the property right through to completion. Hayley was always available to assist with queries etc., with the vendor and this really helped to speed everything up ...
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“Very grateful for the service on moving day when Barry ......”

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Nov 24,2014
Minithumbup
By: 'Malcolm'
Nov 24,2014
0 people found
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Very grateful for the service on moving day when Barry called in to the house to turn a light off - and find my laptop on the lounge floor !! My only beef was the sale board outside the property. The board which was erected weeks ...
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Comment on agent fees
Offers were received so quickly that we were inevitably left wondering that the asking price was set too low.
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By: Branch manager
Nov 24, 2014
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Thankyou for your review. It is common practice for estate agents to erect sold boards with stc in small print once an offer is accepted. In relation to the quick sale, the marketing was planned with you to get a good result; a guide price combined with an open day event. We expect a number of buyers and hope for more than one offer- which we achieved. A guide allows buyers to offer more if they think a house is worth it, therefore the open market price is well explored. ...

“We found the house we wanted to buy and had ......”

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Nov 21,2014
Minithumbup
By: 'Steph'
Nov 21,2014
0 people found
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We found the house we wanted to buy and had to bid against another buyer. The other buyer was in the same position as us. We needed to get our house sold quickly so we didn't miss out on the new house. Nic Austen understood ...
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“Myself and Mike were first time buyers and from the ......”

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Nov 20,2014
Minithumbup
By: 'Danielle'
Nov 20,2014
0 people found
this helpful
Myself and Mike were first time buyers and from the first telephone conversation I had with Owen to arrange to view the property he put us at ease. What you see is what you get! Very trustworthy and likable! We viewed the property on 25th ...
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“All round professional service. Sometimes going beyond expectations to process ......”

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Nov 19,2014
Minithumbup
By: 'Mark'
Nov 19,2014
0 people found
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All round professional service. Sometimes going beyond expectations to process the sale. Let down by a few administration blunders, not entirely under GP control. Sale went through in the predicted 8 to 12 weeks period, but given how straightforward it was it could have been closer to 8 ...
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“Initially Darren Collman was involved in the sale and set ......”

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Nov 18,2014
Minithumbup
By: 'Sandra'
Nov 18,2014
0 people found
this helpful
Initially Darren Collman was involved in the sale and set up the open house day for viewings and that all worked very well and he was excellent at keeping in contact. Whilst he was on holiday Hayley took over the sale and was again excellent ...
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“We sold our house and bought our new house through ......”

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Nov 18,2014
Minithumbup
By: 'Mr'
Nov 18,2014
0 people found
this helpful
We sold our house and bought our new house through Gascoigne Pees and found them to friendly, professional and very approachable with all queries. They kept us informed throughout the process. I would highly recommend their services....
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“A pleasurable experience, with friendly staff all willing to oblige, ......”

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Nov 14,2014
Minithumbup
By: 'sara'
Nov 14,2014
0 people found
this helpful
A pleasurable experience, with friendly staff all willing to oblige, and answer questions 6 weeks start to finish what more can you ask for!...
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“I am pleased I chose Gascoigne Pees as my estate ......”

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Nov 14,2014
Minithumbup
By: 'Sally'
Nov 14,2014
0 people found
this helpful
I am pleased I chose Gascoigne Pees as my estate agent to manage the sale of my house. Ellie Stacey handled the business with efficiency and careful attention.When at the last moment the first buyer withdrew I was impressed with the speed at which ...
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“Disorganised, you hear nothing for ages and then when it's ......”

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Nov 13,2014
Minithumbdown
By: 'Cscott'
Nov 13,2014
7 people found
this helpful
Disorganised, you hear nothing for ages and then when it's suits you are expected to just jump to accommodate the agent. We were never kept informed of progress. Also, I think the whole team at times were unprofessional...
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What agent could do to change your mind?
See above
Attached Filesnbsp;
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By: Branch manager
Nov 24, 2014
View all comments (1)
Thankyou for your comments, I am sorry you felt we were unprofessional and disorganised as we continually monitor and appraise our staff and this will form part of future training. I would comment that buyers sometimes want to view on the same day and we also feel that we are made to 'jump'! I was pleased that we obtained multiple offers for your home and agreed a sale at the asking price. ...

Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 20/03/2023, 12:42 PM by Nic Austen
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the first instance, speak to the branch that you dealt with. If, however, you remain dissatisfied, we have a dedicated team that will investigate your complaint.
Last updated at 11:42 AM 20/03/2023 by Nic Austen

Awards won by Gascoigne Pees

Regional Awards won by Gascoigne Pees

Individual Branch Awards

Basingstoke, RG21



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