Gascoigne Pees
4.6/5, 1656 reviews
92% recommended
92% sales valuation accuracy
96% sales fee satisfaction
87% lettings valuation accuracy
73% lettings fee satisfaction
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Latest Reviews

 View all Reviews 1656
7th Oct 2024
reviewed by 'Eloy'
“I have recently gone through an extremely nervracking move, as anyone who has moved house will know about. And looking ......”
6th Sep 2024
reviewed by 'HatchWarren'
“We were disappointed in the service we received for the following reasons:The price achieved in offers was 12% lower that ......”
12th Aug 2024
reviewed by 'Neeta Roopra'
“Tom is extremely unprofessional and dishonest. We accepted an offer back in May from a buyer on the basis that ......”
31st Jan 2024
reviewed by 'Kate Morrison'
“Sale took 22 months, 3 different Managers,2 different Solicitors. Emily Acaster (new agent) pushed it thru to the end. Her dedication & perseverance ......”
10th Dec 2023
reviewed by 'Weslei Palozzi Almeida'
“a bunch of thieves! They extorted me. I paid a deposit of £500 for a property that I was renting for ......”
9th Dec 2023
reviewed by 'SM'
“Needed an accommodation in a short space of time and Gascoigne Pees really helped. Thanks to Kayleigh, Megan and the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 96% £24,500 £46,050,000
Lettings 87% 73% £550 £2,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
53 15 60 44 831 26 560 19 24 24
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Gascoigne Pees Branches (view all 50)
Alton, GU34
Banstead, SM7
Banstead, SM7
Basingstoke, RG21
Basingstoke Lettings, RG21
Bookham, KT23
Chichester, PO19
Cobham, KT11

“Hayley Poulson helped me with my purchase of the above ......”

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Sep 08,2015
Minithumbup
By: 'Rosie'
Sep 08,2015
0 people found
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Hayley Poulson helped me with my purchase of the above property and was absolutely wonderful and kept me up-to-date and met all my enquiries with politeness and enthusiasm and professionality. Unfortunately, my own buyer let me down, but once again, Hayley worked hard to try ...
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“I am really annoyed with the way Gascoigne Pees have ......”

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Aug 27,2015
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By: 'HJ'
Aug 27,2015
0 people found
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I am really annoyed with the way Gascoigne Pees have dealt with the Letting of a property in Reigate. Firstly since having photos taken end of July - these were not put online to promote that the property was even available to rent. The Agent ...
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What agent could do to change your mind?
Be honest and do your jobs.
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“Sold my property through gpees had a brilliant service, no ......”

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Aug 24,2015
Minithumbup
By: 'sofy'
Aug 24,2015
0 people found
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Sold my property through gpees had a brilliant service, no problems at all my only criticism would be on occasions i rang but the message didn't get across that i rang and the description for my listing could of been better but regardless the house ...
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“David remembered our names when we visited the office even ......”

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Aug 24,2015
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David
By: 'Green'
Aug 24,2015
0 people found
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David remembered our names when we visited the office even though our only previous meeting was some 20 years ago when he valued our previous home. This level of attention was carried through by Elizabeth, who showed us around the property and Darren who kept us ...
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Comment on agent fees
No fees, we are purchasers
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By: David
Aug 24, 2015
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Mr & Mrs Green, thank you for a lovely review. Can't believe it was 20 years ago that we had our initial contact, time passes by so quickly. All the best to you both in your new home. ...

“I was very impressed with the professional manner of all ......”

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Aug 20,2015
Minithumbup
By: 'Ian'
Aug 20,2015
0 people found
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I was very impressed with the professional manner of all the staff that I dealt with, and the level of service provided at all times. Communication was particularly good, I was kept up to date all the way through the buying process and even though ...
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By: David
Aug 20, 2015
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Thank you for a very positive review. We all wish you well in your new home we are glad to be of service .P.S. you were never a pain. ...

“Poor service, unresponsive, poor communication at best. Slow to return ......”

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Aug 20,2015
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By: 'Sidewindow'
Aug 20,2015
0 people found
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Poor service, unresponsive, poor communication at best. Slow to return deposit and general lack of interest in the end user. Contract not prepared properly and stapled together in the wrong order. No communication about new tenants viewing property, no acklowledgement for receipt of keys etc. ...
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What agent could do to change your mind?
Don't just work on behalf of the landlord especially when the tenant is also paying you.
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“Ellie was absolutely fantastic with our house sale. Thoroughly recommend ......”

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Aug 18,2015
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By: 'Claire'
Aug 18,2015
0 people found
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Ellie was absolutely fantastic with our house sale. Thoroughly recommend her. It wasn't the easiest of situations but Ellie remained professional and caring. They also got a good price for us which is the most important bit!...
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“I canvassed the available Agents in the Locality and effectively ......”

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Aug 18,2015
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Jason
By: 'Michael'
Aug 18,2015
0 people found
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I canvassed the available Agents in the Locality and effectively 'interviewed' them at the property to be sold over their views opinions sale ability price range and current market expectations having already reviewed the market place on type and price expectation and where the market ...
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Comment on agent fees
As a matter of course I am of the opinion that although the fee was agreed and was the most competitive of 3 generally agents fees are too high with vat added for house sale values
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“Lynne at Gascoigne Pees was superb throughout the process. We ......”

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Aug 17,2015
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By: 'Stephen'
Aug 17,2015
0 people found
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Lynne at Gascoigne Pees was superb throughout the process. We had a few issues to deal with leading up to exchange and she was on top of all matters - both with the vendors and their solicitors. Lynne was also very welcoming and friendly throughout ...
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“I viewed the bungalow with Elizabeth. I found it easy ......”

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Aug 14,2015
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Elizabeth
By: 'Sonia'
Aug 14,2015
0 people found
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I viewed the bungalow with Elizabeth. I found it easy to talk to her and questions regarding the property and fittings she could not answer she made a note of them and came back with the answers asp. On my second viewing with my son ...
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By: David
Aug 17, 2015
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Sonia, thank you for a glowing review. I am glad you were pleased with our service. We wish you all the best in your new home. Kind regards, Davcid McDonald Woods. ...

“David McDonald Woods and his team developed a close relationship ......”

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Aug 11,2015
Minithumbup
By: 'T'
Aug 11,2015
0 people found
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David McDonald Woods and his team developed a close relationship with me and my wife which gave us great confidence throughout the process of selling our house. They telephoned us regularly and we also met regularly to discuss various issues as they occurred. This was ...
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By: David
Aug 11, 2015
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Thank you for your honest and very pleasing review. I am pleased you were completely satisfied with our service. Best regards, David. ...

“Gascoigne Pees Godalming were very good, professional and efficient throughout ......”

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Aug 10,2015
Minithumbup
By: 'Joseph'
Aug 10,2015
0 people found
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Gascoigne Pees Godalming were very good, professional and efficient throughout the purchase process. I was promptly informed and kept up to date with every development. Gascoigne Pees Godalming, specifically Neil Pritchard, was particularly good at anticipating potential problems or sources of delay and suggesting practical ...
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“The team at the Emsworth office pulled out all the ......”

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Aug 10,2015
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By: 'Michael'
Aug 10,2015
0 people found
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The team at the Emsworth office pulled out all the stops at the last minute to qualify and formally secure the sale of our house in Emsworth, we must give special mention to Darren crown and the most wonderful Elizabeth you know who you are!!...
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Comment on agent fees
I have no problem with fee costs, lots of work put in to maximise a solid sale.
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By: David McDonald Woods
Aug 10, 2015
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Thank you for a very positive review. We are pleased that you are happy with the service we provided and wish you all the best in your new home. ...

“Ashley Williams and his team (Katrina Stoer) did a fantastic ......”

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Aug 07,2015
Minithumbup
By: 'Rob'
Aug 07,2015
0 people found
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Ashley Williams and his team (Katrina Stoer) did a fantastic job at selling our property. It was on the market for 3 months with another agent. We moved to Gascoigne Pees and got 3 offers in the first three days of marketing. And they were a pleasure ...
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“Our first encounter was with Ian Ely-Corbett who was very ......”

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Aug 05,2015
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By: 'Oakwood'
Aug 05,2015
0 people found
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Our first encounter was with Ian Ely-Corbett who was very charming, not pushy and positive, so much so, that my husband did not want to go any further and have three people to visit, he wanted Ian and Gascoigne Pees which Ian had presented perfectly! ...
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“My husband and I have been extremely happy with the ......”

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Aug 03,2015
Minithumbup
By: 'Mrs'
Aug 03,2015
0 people found
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My husband and I have been extremely happy with the service we have received in selling our home recently. We have known Katie for some years now, since we thought about selling before our first child was born, but sadly had to change our plans ...
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“Nic Austin and his colleagues did a really great job ......”

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Aug 03,2015
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Nic Austen
By: 'JOHN'
Aug 03,2015
0 people found
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Nic Austin and his colleagues did a really great job in marketing our property and provided a very good on-going service and kept us informed of events going forward right up to completion. I would certainly recommend Gascoingne Pees and in particular, Nic Austin....
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Comment on agent fees
I was extremely pleased with both the service and the friendly nature of your team in Basingstoke and they are a credit to your company. They kept us informed of progress along the way all the way through to completion.
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“Under difficult circumstances we found David and his team very ......”

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Aug 03,2015
Minithumbup
By: 'Clare'
Aug 03,2015
0 people found
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Under difficult circumstances we found David and his team very proficient, maintaining a good humour throughout. David was always on the ball and very quick to resolve matters which at times were very testing. As a team, they worked very hard to to bring our ...
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“We bought our new property through Gascoigne Pees. We first ......”

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Jul 31,2015
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Nic Austen
By: 'John'
Jul 31,2015
0 people found
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We bought our new property through Gascoigne Pees. We first met Nic Austin at the property for our initial viewing. He was very informative of the house as well as the immediate area. Following this I dealt with Nic over the phone to negotiate the ...
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“Always respond quickly to any queriesPolite and honest in all ......”

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Jul 30,2015
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Nic Austen
By: 'Jamie'
Jul 30,2015
0 people found
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Always respond quickly to any queries Polite and honest in all responses Worked really hard in the week of Exchange of contracts acting as the conduit between all parties when the whole purchase was in danger of collapsing Would highly recommend based on the service ...
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“Where do you start, you think that buying a dream ......”

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Jul 30,2015
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By: 'Why'
Jul 30,2015
5 people found
this helpful
Where do you start, you think that buying a dream home would be a dream, well at Gascoigne Pees Alton they'll squash that thought. Forget customer service, good communication, honesty and working in everyone's interest, you'll get none of that. Instead you'll get David Craig, ...
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“David and his team carried out the whole process of ......”

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Jul 27,2015
Minithumbup
By: 'Ben'
Jul 27,2015
0 people found
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David and his team carried out the whole process of the sale of our property with great professionalism and efficiency. There were issues that unexpectedly arose outside of everyone's control and GP kept everything on track and we completed contracts on the day scheduled. I ...
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“Gascoigne Pees handles the sale of my mother-in-law's house. Being ......”

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Jul 27,2015
Minithumbup
By: 'Ian'
Jul 27,2015
0 people found
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Gascoigne Pees handles the sale of my mother-in-law's house. Being elderly they asked me to manage this. It was particularly complex because the house ownership was shared with an equity release company who would also be involved in the associated purchase. Simon Budd worked hard ...
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“Both James and Simon were key to ensuring a smooth ......”

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Jul 27,2015
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James
By: 'Spencer'
Jul 27,2015
0 people found
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Both James and Simon were key to ensuring a smooth process during the sale of the property (which I was selling on behalf of my mother). There were many challenges that had to be overcome to ensure the sale was finally completed. I have been ...
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Comment on agent fees
The agents were aware of my mothers I'll health and this was reflected in a fair fees price.
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“We were very pleased with our purchase through GP. Lynne ......”

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Jul 23,2015
Minithumbup
By: 'Rachel'
Jul 23,2015
0 people found
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We were very pleased with our purchase through GP. Lynne went out of her way to help us from the start and enabled us to exchange quickly within our time constraints....
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“We first discussed selling our property with Simon in the ......”

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Jul 17,2015
Minithumbup
By: 'Lloyds'
Jul 17,2015
0 people found
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We first discussed selling our property with Simon in the summer of 2014 and called him back to put the house on the market at the end of January 2015. By early March we had a buyer who then backed out of the purchase. Within a week ...
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By: Simon
Jul 17, 2015
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Thank you Mrs Lloyd for your kind comments. I am so glad that we achieved the sale we all aimed for, and I wish you well with your new property. Simon Budd Branch Manager ...

“Very helpful throughout the process of the purchase, particularly in ......”

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Jul 15,2015
Minithumbup
By: 'Tom'
Jul 15,2015
0 people found
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Very helpful throughout the process of the purchase, particularly in maintaining communication with the seller and keeping the process moving to get to exchange of contracts. We might never have got there without such active involvement from the team at Godalming GPEES!...
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“We used Gascoigne Pees (GP) as recommended by a neighbour. ......”

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Jul 14,2015
Minithumbup
By: 'Excellent'
Jul 14,2015
0 people found
this helpful
We used Gascoigne Pees (GP) as recommended by a neighbour. Ashley Williams visited and advised on all aspects of the sale,good advice given and we had no doubts about using GP. Following an open day the property was sold very quickly with GP staff ...
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“we purchased our home 17th April 2015 ,we did not buy ......”

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Jul 10,2015
Minithumbup
By: 'Julie'
Jul 10,2015
0 people found
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we purchased our home 17th April 2015 ,we did not buy this bungalow for its looks we brought it for its Land ,we are in the process of seeking planning permission,we had a smooth transaction with GP of Alton ,Andrew Blake was a absolute gem ,...
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By: Dave
Jul 14, 2015
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Hi Julie. Thank you for you kind words. I will defiantely let Andrew Blake see this review. With regards to how the property was left and finding items like you mentioned. You can speak to your solicitor who can approach the sellers solicitors, as the owner is supposed to leave the property in a clean and tidy state and is not allowed to leave such items listed without letting us or her solicitor know prior to the completion date. kind regards David Craig ...

“Very helpful as the property was very unusual but these ......”

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Jul 10,2015
Minithumbup
By: 'Mark'
Jul 10,2015
0 people found
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Very helpful as the property was very unusual but these guys kept pushing and got me a good sales price very happy...
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Comment on agent fees
We got three valuations the others were miles out on the price
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Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 20/03/2023, 12:42 PM by Nic Austen
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the first instance, speak to the branch that you dealt with. If, however, you remain dissatisfied, we have a dedicated team that will investigate your complaint.
Last updated at 11:42 AM 20/03/2023 by Nic Austen

Awards won by Gascoigne Pees

Regional Awards won by Gascoigne Pees

Individual Branch Awards

Basingstoke, RG21



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