Gascoigne Pees
4.6/5, 1656 reviews
92% recommended
92% sales valuation accuracy
96% sales fee satisfaction
87% lettings valuation accuracy
73% lettings fee satisfaction
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Latest Reviews

 View all Reviews 1656
7th Oct 2024
reviewed by 'Eloy'
“I have recently gone through an extremely nervracking move, as anyone who has moved house will know about. And looking ......”
6th Sep 2024
reviewed by 'HatchWarren'
“We were disappointed in the service we received for the following reasons:The price achieved in offers was 12% lower that ......”
12th Aug 2024
reviewed by 'Neeta Roopra'
“Tom is extremely unprofessional and dishonest. We accepted an offer back in May from a buyer on the basis that ......”
31st Jan 2024
reviewed by 'Kate Morrison'
“Sale took 22 months, 3 different Managers,2 different Solicitors. Emily Acaster (new agent) pushed it thru to the end. Her dedication & perseverance ......”
10th Dec 2023
reviewed by 'Weslei Palozzi Almeida'
“a bunch of thieves! They extorted me. I paid a deposit of £500 for a property that I was renting for ......”
9th Dec 2023
reviewed by 'SM'
“Needed an accommodation in a short space of time and Gascoigne Pees really helped. Thanks to Kayleigh, Megan and the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 96% £24,500 £46,050,000
Lettings 87% 73% £550 £2,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
53 15 60 44 831 26 560 19 24 24
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Letting agents
Latest Properties

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Gascoigne Pees Branches (view all 50)
Alton, GU34
Banstead, SM7
Banstead, SM7
Basingstoke, RG21
Basingstoke Lettings, RG21
Bookham, KT23
Chichester, PO19
Cobham, KT11

“I am ever so thankful to Scott and Julia for ......”

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Jul 10,2017
Minithumbup
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Scott
By: 'Thankful'
Jul 10,2017
0 people found
this helpful
I am ever so thankful to Scott and Julia for contacting me about the sale of my home. Scott is very professional in all that he does and not forgetting very kind and patient. I am ever so grateful to the the team and it' ...
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Comment on agent fees
Good
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“Beware of this firm. We have experienced them to be ......”

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Jul 08,2017
Minithumbdown
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Gemma
By: 'James'
Jul 08,2017
6 people found
this helpful
Beware of this firm. We have experienced them to be a complete disaster. We receive no statements and more importantly no money. Our experience with them astounded us,...
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Comment on agent fees
Good
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“Tom and Janet were both helpful and supportive throughout the ......”

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Jul 04,2017
Minithumbup
By: 'Karen'
Jul 04,2017
0 people found
this helpful
Tom and Janet were both helpful and supportive throughout the sale and in particulat Tom had to deal with my stress and distress. Everybody at Leatherhead were professional, friendly and helpful....
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Comment on agent fees
Fair
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“A brilliant service from start to finish, from the initial ......”

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Jul 03,2017
Minithumbup
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Adrian
By: 'dooks'
Jul 03,2017
0 people found
this helpful
A brilliant service from start to finish, from the initial evaluation right through to the completion of the sale, every member of their team were always happy to help and assist in any way they could, often at times going above and beyond. Their internal ...
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Comment on agent fees
Good, We found them to be well priced in comparison with the competition and very transparent and honest in explaining the costs of the sale.
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“Sophie dealt with our latest sale very efficiently and patiently. ......”

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Jun 29,2017
Minithumbup
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Sophie
By: 'Key'
Jun 29,2017
0 people found
this helpful
Sophie dealt with our latest sale very efficiently and patiently. It was a difficult sale, complicated by the buyer's solicitor, Sophie worked hard to keep it all on track and chase things through until we finally completed last week. Thank you!...
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Comment on agent fees
They were as agreed and expected,
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“Damien kept in touch and he was always really helpful ......”

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Jun 28,2017
Minithumbup
By: 'NB'
Jun 28,2017
1 people found
this helpful
Damien kept in touch and he was always really helpful and patient. He's definitely someone you can rely on to track down a property for you....
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“Gascoigne Pees Epsom branch is, by far, the worst estate ......”

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Jun 26,2017
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By: 'Amy'
Jun 26,2017
0 people found
this helpful
Gascoigne Pees Epsom branch is, by far, the worst estate agents I have ever had the displeasure to deal with. The purchase of my property went ahead despite their incompetence, however their dealings were so bad that at one point they did make me question ...
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“Terrible service... asked them to value my property, The first ......”

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Jun 21,2017
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Jamie
By: 'JoanneM'
Jun 21,2017
0 people found
this helpful
Terrible service... asked them to value my property, The first booking I had I got a voicemail 1 hour before they were due to arrive saying 'Jamie has been called into a meeting' funnily enough on one of the first really sunny days in the summer... ...
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Comment on agent fees
Don't know, as they didn't turn up
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“Having been an estate agent myself, and sold new homes ......”

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Jun 21,2017
Minithumbup
By: 'Viv'
Jun 21,2017
0 people found
this helpful
Having been an estate agent myself, and sold new homes at Persimmon I must say I have been extremely impressed with Andrew Blake who worked really hard to get me to an exchange and we really appreciated his input. I will recommend Gascoigne Pee's to ...
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Comment on agent fees
Happy with the fee's
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“From the initial viewing, to picking up the keys it ......”

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Jun 20,2017
Minithumbup
By: 'Adam'
Jun 20,2017
3 people found
this helpful
From the initial viewing, to picking up the keys it was refreshing to deal with an agency free from the 'bluster' normally associated with the trade. I felt that I was dealt with fairly and promptly, and with common sense. There were a number of ...
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“A relatively quick sale which was unexpected but the crux ......”

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Jun 20,2017
Minithumbup
By: 'Mrs'
Jun 20,2017
0 people found
this helpful
A relatively quick sale which was unexpected but the crux of it all is that without the hard work and tenacity of Matt Jacobs during the progression stage this sale would never have progressed to completion...
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Comment on agent fees
Fair
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“Jim Stillwell was efficient, genuine and very helpful during my ......”

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Jun 20,2017
Minithumbup
By: 'Katy'
Jun 20,2017
0 people found
this helpful
Jim Stillwell was efficient, genuine and very helpful during my house purchase process. He was also brilliant at getting things moved along when they needed to be. Jim worked extremely hard and was very conscientious - even calling me early evening on one occasion to ...
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Comment on agent fees
N-A
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“The service I received from Jim was excellent. It wasn't ......”

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Jun 19,2017
Minithumbup
By: 'Anne'
Jun 19,2017
0 people found
this helpful
The service I received from Jim was excellent. It wasn't a straight forward sale, and he guided me through the whole process, keeping me up-to-date on all aspects of the sale. I can safely say that the whole team were extremely professional, patient and kind. ...
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Comment on agent fees
I felt the fees were reasonable.
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“A very realistic valuation along with a measured, organised approach ......”

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Jun 19,2017
Minithumbup
By: 'AndyM'
Jun 19,2017
0 people found
this helpful
A very realistic valuation along with a measured, organised approach helped us to choose GPees in Worcester Park. All of the office staff were professional, efficient and supportive throughout the sale process. Despite many viewings they remained helpful and optimistic until completion. Strongly recommend to ...
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Comment on agent fees
Fees were competitive.
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“Very positive and very professional in there selling and dealing ......”

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Jun 17,2017
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Phil
By: 'Andrew'
Jun 17,2017
0 people found
this helpful
Very positive and very professional in there selling and dealing with the house sale. Would use them again. Big thanks...
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Comment on agent fees
Ok
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“Fantastic service, very competent and obviously driven to help and ......”

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Jun 17,2017
Minithumbup
By: 'Mr'
Jun 17,2017
0 people found
this helpful
Fantastic service, very competent and obviously driven to help and succeed. Would highly recommend and would certainly use against any future sale/purchase....
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Comment on agent fees
Very reasonable
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“Great communication, always rang back if I wanted to speak ......”

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Jun 16,2017
Minithumbup
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Phil
By: 'Ken'
Jun 16,2017
0 people found
this helpful
Great communication, always rang back if I wanted to speak to them. I received regular progress updates and needed very little interaction with the solicitors as all that was taken care of. Professional to a fault and took all the stress out of the house ...
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Comment on agent fees
Gascoigne Pees had the best rate on sole agency, yet delivered excellent service.
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“Gary was easy to contact, always returned calls promptly and ......”

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Jun 15,2017
Minithumbup
By: 'Jo'
Jun 15,2017
2 people found
this helpful
Gary was easy to contact, always returned calls promptly and was generally on top of the sale at all times. I really felt he earned the fee we paid....
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Comment on agent fees
I think they were reasonable
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“Very pleased with my experience and purchase through Gascoigne Pees ......”

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Jun 15,2017
Minithumbup
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Jordan
By: 'AS'
Jun 15,2017
0 people found
this helpful
Very pleased with my experience and purchase through Gascoigne Pees and and Jordan kept me informed throughout the whole process....
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Comment on agent fees
N/A
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“I went through a very arduous sale process with the ......”

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Jun 13,2017
Minithumbup
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Julia
By: 'Peter'
Jun 13,2017
0 people found
this helpful
I went through a very arduous sale process with the legal participants being very obstructive. Without Julia and her team's help I wouldn't have stood a chance and would have backed out much sooner. Progress was slow but consistent and the regular feedback helped me ...
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“Undervalued the rent by £250-300 pcm. Lost tenants paperwork. Tried ......”

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Jun 09,2017
Minithumbdown
By: 'NeverAgain'
Jun 09,2017
0 people found
this helpful
Undervalued the rent by £250-300 pcm. Lost tenants paperwork. Tried to delay tenants moving in day before they were due to. Lost our keys, employed locksmith who broke our front door & refused to accept liability, causing damage (ie the door now doesn't shut properly). No ...
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Comment on agent fees
BAD/RIP OFF
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By: Anonymous
Sep 02, 2017
View all comments (1)
With regards to your comments, I know personally the people that rented your property and that wasn't the situation. Gascoigne and pees did not under value your property, if anything your tenants paid more than they should have. You rented your property under the impression everything would be fine. Your tenants had no use of the garden as the continuous flooding which you never ever fixed and the problem had been there over ten years. That's the reason you left gascoigne and pees as soon as you ...

“I would highly recommend Damian, Oliver James and Neil at ......”

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Jun 03,2017
Minithumbup
By: 'Grant'
Jun 03,2017
1 people found
this helpful
I would highly recommend Damian, Oliver James and Neil at Epsom Gascoigne pees Epsom all of them went above and behond for us very professional reliable and efficient always keeping me informed on the purchase of our new property, 5 star rating we will be using ...
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Comment on agent fees
Good
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“Gascoigne Pees sold my mother in law's house in Farnham. ......”

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Jun 01,2017
Minithumbup
By: 'Mr'
Jun 01,2017
0 people found
this helpful
Gascoigne Pees sold my mother in law's house in Farnham. We live 2 hours drive away and they dealt with all the problems involved with the sale of the property including an insurance claim involving access to the property of various different agencies. At all times ...
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Comment on agent fees
good, a fair price
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“Very dedicated and kept me informed about what was happening. ......”

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May 31,2017
Minithumbup
By: 'Simon'
May 31,2017
0 people found
this helpful
Very dedicated and kept me informed about what was happening. The sale was long and difficult but Marc worked hard to chase everyone and get the sale pushed through...
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Comment on agent fees
Agent fees were standard
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“The staff in the Worcester Park branch have been friendly, ......”

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May 26,2017
Minithumbup
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Adrian
By: 'Terry'
May 26,2017
0 people found
this helpful
The staff in the Worcester Park branch have been friendly, helpful and professional throughout the whole selling process. I was kept up to date at all times and assisted when necessary....
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Comment on agent fees
Standard fees for the industry
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“We bought a house through Gascoigne Pees and the service ......”

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May 24,2017
Minithumbup
By: 'Jenny'
May 24,2017
1 people found
this helpful
We bought a house through Gascoigne Pees and the service and support we received was outstanding. Neil responded to al of our queries very promptly and made the whole buying process run smoothly. We will definitely be using Gascoigne Pees ourselves in the future....
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“I would like to say a sincere thank you to ......”

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May 16,2017
Minithumbup
By: 'Mr'
May 16,2017
0 people found
this helpful
I would like to say a sincere thank you to all staff of Gascoine Pees Leatherhead special mention to Janet Coulson who has been very supportive through out the process of the sale. Your regular update keep our mind at ease and the feeling of ...
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Comment on agent fees
Pleasure in entrusting you the sale.
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“Great service all around. They managed everything and we got ......”

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May 15,2017
Minithumbup
By: 'Maria'
May 15,2017
1 people found
this helpful
Great service all around. They managed everything and we got the asking price. They also reacted quickly when the first buyers did not follow through with the offer and within a week we had already another credible buyer and proceeded to exchange contracts without any ...
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Comment on agent fees
Usual for high street agents.
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“mags and i were very satisfied with the service we ......”

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May 10,2017
Minithumbup
By: 'patrick'
May 10,2017
1 people found
this helpful
mags and i were very satisfied with the service we received from the estate agent.we would strongly recommend them.patrick...
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Comment on agent fees
good
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“Garry recently facilitated the purchase of our first home. He ......”

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May 10,2017
Minithumbup
By: 'Sam'
May 10,2017
1 people found
this helpful
Garry recently facilitated the purchase of our first home. He and the team were excellent at managing what transpired to be a very complex sale. I wouldn't hesitate to approach them again. Despite mounting pressure from all parties in the chain, Garry diligently worked through ...
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Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 20/03/2023, 12:42 PM by Nic Austen
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the first instance, speak to the branch that you dealt with. If, however, you remain dissatisfied, we have a dedicated team that will investigate your complaint.
Last updated at 11:42 AM 20/03/2023 by Nic Austen

Awards won by Gascoigne Pees

Regional Awards won by Gascoigne Pees

Individual Branch Awards

Basingstoke, RG21



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