Gascoigne Pees
4.6/5, 1656 reviews
92% recommended
92% sales valuation accuracy
96% sales fee satisfaction
87% lettings valuation accuracy
73% lettings fee satisfaction
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Latest Reviews

 View all Reviews 1656
7th Oct 2024
reviewed by 'Eloy'
“I have recently gone through an extremely nervracking move, as anyone who has moved house will know about. And looking ......”
6th Sep 2024
reviewed by 'HatchWarren'
“We were disappointed in the service we received for the following reasons:The price achieved in offers was 12% lower that ......”
12th Aug 2024
reviewed by 'Neeta Roopra'
“Tom is extremely unprofessional and dishonest. We accepted an offer back in May from a buyer on the basis that ......”
31st Jan 2024
reviewed by 'Kate Morrison'
“Sale took 22 months, 3 different Managers,2 different Solicitors. Emily Acaster (new agent) pushed it thru to the end. Her dedication & perseverance ......”
10th Dec 2023
reviewed by 'Weslei Palozzi Almeida'
“a bunch of thieves! They extorted me. I paid a deposit of £500 for a property that I was renting for ......”
9th Dec 2023
reviewed by 'SM'
“Needed an accommodation in a short space of time and Gascoigne Pees really helped. Thanks to Kayleigh, Megan and the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 96% £24,500 £46,050,000
Lettings 87% 73% £550 £2,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
53 15 60 44 831 26 560 19 24 24
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Gascoigne Pees Branches (view all 50)
Alton, GU34
Banstead, SM7
Banstead, SM7
Basingstoke, RG21
Basingstoke Lettings, RG21
Bookham, KT23
Chichester, PO19
Cobham, KT11

“We've recently just completed on the purchase......”

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Jan 17,2022
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Ken
By: 'Matt'
Jan 17,2022
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We've recently just completed on the purchase of our new home with the sellers choosing Gascoigne Pees to represent them. Both Ken & Adrian were excellent through what turned out to be a relatively protracted process. Their communication and transparency throughout the process was excellent and ...
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“Very helpful and efficent...”

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Nov 23,2021
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Richard
By: 'Craig'
Nov 23,2021
0 people found
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Gascoigne-Pees have been very helpful and efficent through our rental process. From the initial viewing through to the paperwork and finalising the rental. Chloe has been our main contact and has been great througout the whole process. She has answered any questions we have had ...
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“Went above and beyond. I cannot recommend the......”

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Nov 17,2021
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Nic Austen
By: 'Steve'
Nov 17,2021
0 people found
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Went above and beyond. I cannot recommend them enough. They helped me every step of the way towards buying my property....
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“Perfectly Matched Property...”

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Nov 05,2021
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Alex
By: 'Brian'
Nov 05,2021
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After a long, exhausting & fruitless search earlier this year Sally contacted us to say GP had just received instructions on a property which matched our criteria. We made an instant decision at the first viewing several days later & here we are now in a bright, ...
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“I was very impressed with Phil Austin and all the ......”

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Oct 21,2021
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James
By: 'Justine'
Oct 21,2021
0 people found
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I was very impressed with Phil Austin and all the team at Gascoigne Pees, West Byfleet when we sold our house. They made the experience straightforward and positive (even during the pandemic), and the sale progressed quickly thanks to their pragmatic advice. I was recommended ...
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“Professional in outlook and performance and pleasant to work with...”

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Oct 20,2021
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Martina
By: 'Terry Rice'
Oct 20,2021
0 people found
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Gascoign Pees gave us an honest upfront assessment of our house valuation and the best way to proceed with achieving a satisfactory trouble free sale. They handled all of the appointments and viewings - their valuation of our property was 95% accurate....
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“Most useless. They lie on your face straight.......”

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Oct 12,2021
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By: 'drds14'
Oct 12,2021
1 people found
this helpful
Most useless. They lie on your face straight. They never turn up on time. They will keep pushing the matter from one to another and make you go mad. Bunch of suckers. Trust me, I am being polite here given what all we had to ...
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“APPALLING. Rude, branch contact number alway......”

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Oct 09,2021
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By: 'MHK'
Oct 09,2021
0 people found
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APPALLING. Rude, branch contact number always rings out, constant chasing, terrible service. If we could give less than one star we would. Avoid at all costs....
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“Fantastic service right to completion...”

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Sep 30,2021
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Nic Austen
By: 'Janette Boyd-Marshall'
Sep 30,2021
0 people found
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Fantastic service took the worry out of the purchase process by great liaison with the vendor and keeping track of the whole chain and liaising with other agents and solicitors...
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“The worst service I had ever in my life. I ha......”

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Sep 24,2021
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By: 'Agenilsa Rossi Serra'
Sep 24,2021
1 people found
this helpful
The worst service I had ever in my life. I had some problems in my oven in June/2021 but until now (September/2021) they irresponsible guys didn't nothing. Ridiculous...
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“Their property management arm offer very poor......”

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Sep 17,2021
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By: 'Anon'
Sep 17,2021
0 people found
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Their property management arm offer very poor service. As a landlord we are facing this problem and we have received the same comment from the tenants. The service levels have dropped even further after relaxation of covid rules which is surprising. So the fee being ...
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“Gascoigne-Pees : Joanne Rothenburg was a pleasure to deal with......”

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Sep 14,2021
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Gascoigne-Pees
By: 'Diane'
Sep 14,2021
0 people found
this helpful
Joanne Rothenburg was a pleasure to deal with, professional and offered excellent service. Joanne was able to visualise exactly what we were looking for and immediately contacted us when the appropriate rental became available much to our absolute delight...
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“Bad letting experience...”

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Sep 07,2021
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By: 'Abhishek'
Sep 07,2021
0 people found
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I just moved to 347 winterthur way RG217UQ on 2nd Sep 2021 and i had a very bad experience. Before giving keys to me at least agent should have checked condition of the flat. There are no beds in any room as shown in virtual view. ...
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“Didn't turn up to appointment. Then claimed t......”

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Aug 26,2021
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By: 'Saskia'
Aug 26,2021
1 people found
this helpful
Didn't turn up to appointment. Then claimed that they called and had cancelled the appointment. They didn't. Pretty shoddy if you ask me. How difficult is it to send a text?...
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“I have recently bought a house through Gascoi......”

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Aug 13,2021
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Martina
By: 'Steph'
Aug 13,2021
0 people found
this helpful
I have recently bought a house through Gascoigne-Pees and they were so helpful! I dealt with Martina and she always kept me updated and replied to all my emails so quickly!...
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“This was the third time we have used Gascoign......”

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Jul 31,2021
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Phil
By: 'Dawn'
Jul 31,2021
0 people found
this helpful
This was the third time we have used Gascoigne Pees for our sale and all went smoothly. Phil and Richard are experienced agents who are very helpful....
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“Phil and James were nothing but helpful throu......”

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Jul 02,2021
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Phil
By: 'Duncan Phillippo'
Jul 02,2021
0 people found
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Phil and James were nothing but helpful through our house buying journey. James helped secure the purchase and then enjoyed repeated visits to the house as we made plans for moving in, all with a cheerful and positive manner. Phil helped push through the purchase ...
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“Attentive teamIn my 4th transaction with GPe......”

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Jun 29,2021
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By: 'gkeaney29'
Jun 29,2021
0 people found
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Attentive team In my 4th transaction with GPees I have never had an issue dealing with all the individuals, very friendly and professional. Always on the phone keeping you updated and helping through the process until complete. Only since the initial optimistic target was too ...
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“Sally sold our home very quickly and efficien......”

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Jun 24,2021
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sally
By: 'Steve Bloomer'
Jun 24,2021
0 people found
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Sally sold our home very quickly and efficiently. Sally made the experience as smooth as silk. Always communicated well and was honest When we sell again. We will be calling sally and letting her help us again....
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“We can’t thank G-P enough for the smooth jour......”

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Jun 21,2021
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sally
By: 'Sandy'
Jun 21,2021
1 people found
this helpful
We can’t thank G-P enough for the smooth journey in finding a buyer for our property. Due to COVID and Lockdown restrictions Sally was totally professional, efficient, honest and empathetic towards our needs. Despite the bottom of our chain breaking down at last minute, ...
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“Awesome Job Guys.......”

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Jun 08,2021
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sally
By: 'Tracy Safa'
Jun 08,2021
0 people found
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I would recommend Gascoigne Pees to use in the buying and selling of your property. Sally (as you can see by numerous other reviews) was fabulous, always willing to help and advise, helped push the Sales through as it was getting stuck with the solicitors. ...
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“Excellent from start to finish. Had a lot of ......”

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Jun 02,2021
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Richard
By: 'Chris Mogan'
Jun 02,2021
0 people found
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Excellent from start to finish. Had a lot of viewings and walked through the process step by step. House sale fell through early but we were back under offer within 24 hours which jeans we didn't lose our purchase. Always there to help and guide us. ...
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“Gascoigne Pees West Byfleet...”

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May 30,2021
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Phil
By: 'David'
May 30,2021
0 people found
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Phil, Richard and the team did an excellent job selling our house and I would not hesitate to recommend them....
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“We sold our property with Gascoigne Pees and ......”

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May 19,2021
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By: 'Stephen Prior'
May 19,2021
0 people found
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We sold our property with Gascoigne Pees and overall received a great service from the team in a very challenging chain of six vendors. I would definitely recommend them in our local area for anyone wanting to sell....
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“Thank you Sally...”

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Apr 29,2021
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sally
By: 'Fiona'
Apr 29,2021
0 people found
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Sally was wonderful in working with my elderly mother-in-law to sell her property in which she had lived for over 40 years. From the beginning Sally helped her to understand the process, took care of the viewings and ensured we received feedback. We received regular updates ...
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“The worst and most stressful experience of my life!...”

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Apr 29,2021
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By: 'Michael O'
Apr 29,2021
0 people found
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I have never felt compelled to write a review before but the service from GPees has been nothing short of terrible from start to finish. During my tenancy questions went unanswered for months, we were left without hot or cold water for a month without ...
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By: Sophie
Sep 10, 2021
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Richard has been great, very responsive and willing to chase matters in his personal time. Couldn’t recommend him more ...

“Sold my mothers house...”

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Apr 14,2021
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Alex
By: 'Tracy'
Apr 14,2021
0 people found
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Recently sold my mothers house with the Tadley branch Alex and Sally were very helpful as my mother was on her own and didn't understand everything that she needed to do. They were always on hand to help with paperwork and advise. Would recommend. Many ...
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“Above and Beyond...”

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Apr 14,2021
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jack
By: 'Sean'
Apr 14,2021
0 people found
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We dealt exclusively with Jack Marvin during an awkward and messy eviction. When we bought our house we inherited a really time-consuming and tricky problem and one that Jack was under no obligation to help us with (although he never told us this). The problems ...
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“When we were looking to sell our property we ......”

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Mar 30,2021
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Phil
By: 'Neil'
Mar 30,2021
0 people found
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When we were looking to sell our property we came across Phil from Gascoigne Pees West Byfleet and he stood out from the crowd due to his honesty and willingness to help and share information about the current market. He didn't sell us a dream ...
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“V.good, efficient, cost effective & nice people!...”

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Mar 29,2021
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Richard
By: 'Charles Way'
Mar 29,2021
0 people found
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Very good, efficient, cost effective and nice people to deal with. Overall great service, clear upfront and the good management of the process through the sale. Always keeping us up to date and easy to get hold of when needed. Only thing to improve would ...
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Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 20/03/2023, 12:42 PM by Nic Austen
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the first instance, speak to the branch that you dealt with. If, however, you remain dissatisfied, we have a dedicated team that will investigate your complaint.
Last updated at 11:42 AM 20/03/2023 by Nic Austen

Awards won by Gascoigne Pees

Regional Awards won by Gascoigne Pees

Individual Branch Awards

Basingstoke, RG21



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