Gascoigne Pees
4.6/5, 1656 reviews
92% recommended
92% sales valuation accuracy
96% sales fee satisfaction
87% lettings valuation accuracy
73% lettings fee satisfaction
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Latest Reviews

 View all Reviews 1656
7th Oct 2024
reviewed by 'Eloy'
“I have recently gone through an extremely nervracking move, as anyone who has moved house will know about. And looking ......”
6th Sep 2024
reviewed by 'HatchWarren'
“We were disappointed in the service we received for the following reasons:The price achieved in offers was 12% lower that ......”
12th Aug 2024
reviewed by 'Neeta Roopra'
“Tom is extremely unprofessional and dishonest. We accepted an offer back in May from a buyer on the basis that ......”
31st Jan 2024
reviewed by 'Kate Morrison'
“Sale took 22 months, 3 different Managers,2 different Solicitors. Emily Acaster (new agent) pushed it thru to the end. Her dedication & perseverance ......”
10th Dec 2023
reviewed by 'Weslei Palozzi Almeida'
“a bunch of thieves! They extorted me. I paid a deposit of £500 for a property that I was renting for ......”
9th Dec 2023
reviewed by 'SM'
“Needed an accommodation in a short space of time and Gascoigne Pees really helped. Thanks to Kayleigh, Megan and the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 96% £24,500 £46,050,000
Lettings 87% 73% £550 £2,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
53 15 60 44 831 26 560 19 24 24
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Property Redress Scheme
Rankings
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Estate agents
Letting agents
Latest Properties

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Gascoigne Pees Branches (view all 50)
Alton, GU34
Banstead, SM7
Banstead, SM7
Basingstoke, RG21
Basingstoke Lettings, RG21
Bookham, KT23
Chichester, PO19
Cobham, KT11

“Excellent communication skills and always there to help make the ......”

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Nov 30,2017
Minithumbup
By: 'Kelly'
Nov 30,2017
0 people found
this helpful
Excellent communication skills and always there to help make the process go as smoothly as possible. Great member of the team. Really friendly and one of the reasons I'm so pleased I chose Gascoigne Pees. Marc, Karen, Danielle and Janet were all amazing too. A ...
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“Charles and his Manager David were both very professional in ......”

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Nov 30,2017
Minithumbup
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David
By: 'Julie'
Nov 30,2017
0 people found
this helpful
Charles and his Manager David were both very professional in the way they handled the sale of my father's property both online and in branch. The photos they took were very professional and they handled all the viewings for me as I live out of ...
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Comment on agent fees
Agents fees are fair
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“Jim was very helpful and kept me informed of how ......”

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Nov 30,2017
Minithumbup
By: 'Mark'
Nov 30,2017
2 people found
this helpful
Jim was very helpful and kept me informed of how the purchase was progressing, when we had some issues with section 38 and finally when we exchanged contracts....
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“Both Jim and Martina have been very personable and excellent ......”

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Nov 29,2017
Minithumbup
Staff profile picture
Martina
By: 'Nedko'
Nov 29,2017
2 people found
this helpful
Both Jim and Martina have been very personable and excellent with their communication and updates. Also the email and Text confirmation of appointment coupled with the online progress update of the legal process provided an excellent experience and I would not hesitate to use Gascoigne ...
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Comment on agent fees
Competitive fees for the excellent service provided.
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“All staff are very helpful and a great service. We ......”

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Nov 28,2017
Minithumbup
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Jim
By: 'Gavin'
Nov 28,2017
1 people found
this helpful
All staff are very helpful and a great service. We could not have chosen better....
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Comment on agent fees
Great
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“Both Jordan and James have been really helpful and polite ......”

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Nov 28,2017
Minithumbup
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Jordan
By: 'Paul'
Nov 28,2017
0 people found
this helpful
Both Jordan and James have been really helpful and polite throughout this lengthy process. I remembered James from when we bought the house 2 years ago and was pleased to have dealt with him again. Communication wise they have been excellent, always quick to chase people ...
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Comment on agent fees
I think they have worked really hard to earn their 1% and don't begrudge paying them.
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“We decided to relocate further into the countryside from the ......”

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Nov 23,2017
Minithumbup
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Jim
By: 'Chris'
Nov 23,2017
1 people found
this helpful
We decided to relocate further into the countryside from the suburbs of London and asked Gascoigne pees to help us. Having settled on West Sussex we spoke to Nick Morgan who took all our details and clearly understood what we were actually looking for as ...
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Comment on agent fees
Not applicable
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“I was very disappointed I the service from Gascoigne Pees, ......”

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Nov 21,2017
Minithumbdown
By: 'Peter'
Nov 21,2017
0 people found
this helpful
I was very disappointed I the service from Gascoigne Pees, whilst initially we were dealing with one named staff member once they left it was very unclear who was dealing with our sale and information was only forthcoming when I chased them for it, which ...
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Comment on agent fees
Would be acceptable if service was better
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“My dealings with the company have been very professional, friendly ......”

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Nov 21,2017
Minithumbup
By: 'Dr'
Nov 21,2017
0 people found
this helpful
My dealings with the company have been very professional, friendly and ultra efficient. My calls are always answered and I am always updated by email as well as telephone calls. The service is impressive and I would recommend to anyone....
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By: Nic Austen
Nov 22, 2017
View all comments (1)
Thank you for your kind words though the managers of sales and lettings in this branch are surprised with the rating given your comments. If you would like to contact us or give a property reference we will be happy to try to help further. ...

“Superb service. Timothy showed exceptional tenacity in closing the deal ......”

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Nov 21,2017
Minithumbup
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Tim
By: 'excellence'
Nov 21,2017
0 people found
this helpful
Superb service. Timothy showed exceptional tenacity in closing the deal to completion overcoming many issues and went over and above to bring success. he was ably supported by Chris....
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Comment on agent fees
very reasonable
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“We have bought and sold through Gascoigne Pees in Richmond ......”

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Nov 20,2017
Minithumbup
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Scott
By: 'Toby'
Nov 20,2017
0 people found
this helpful
We have bought and sold through Gascoigne Pees in Richmond and, if we were ever to do it again, would go back. Scott and Lucy were fantastic in difficult circumstances. We really appreciate their skill and hard work - and they know the Richmond market ...
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Comment on agent fees
Low percentage
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“very very helpful staff . Matt has been exemplary in his ......”

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Nov 20,2017
Minithumbup
By: 'Sivakumar'
Nov 20,2017
0 people found
this helpful
very very helpful staff . Matt has been exemplary in his work and communication. Always willing to give time and effort and has been very patient and very good in the whole process. Thoroughly recommend Matt, Simon , Izzy and the whole team....
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“We had a very good experience purchasing our property through ......”

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Nov 17,2017
Minithumbup
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Lucy
By: 'BhartiM'
Nov 17,2017
0 people found
this helpful
We had a very good experience purchasing our property through Gascoigne Pees, Richmond. The team is very professional, and helpful at the same time. I saw the property multiple times to be convinced that I am buying the right property, and Lucy and team were ...
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Comment on agent fees
NA
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“Mick was extremely professional and understanding through the whole process. ......”

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Nov 15,2017
Minithumbup
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Mick
By: 'Adam'
Nov 15,2017
1 people found
this helpful
Mick was extremely professional and understanding through the whole process. My partner and myself were buyers of a property which had many unseen obsticals in the final weeks. Mick was calm and handled all these issues with the high standard that was above and beyond ...
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“The whole team at Worcester Park Gascoinge Pees have been ......”

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Nov 15,2017
Minithumbup
By: 'Justine'
Nov 15,2017
0 people found
this helpful
The whole team at Worcester Park Gascoinge Pees have been fantastic from the start. Great communication, always keeping us updated on progress throughout and offering very valuable advice. The team understood our needs and if we have to use estate agents again we won't hesitate ...
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Comment on agent fees
The fees are very reasonable and we felt as though the money spent was well worth the knowledge and expertise the team have.
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“We have received courteous , friendly and efficient service from everyone ......”

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Nov 11,2017
Minithumbup
By: 'Beverly'
Nov 11,2017
0 people found
this helpful
We have received courteous , friendly and efficient service from everyone at the office . All the staff are very personable and have been enthusiastic in the marketing of our property . This is the second time we have used Gascoigne Pees and we are very happy with ...
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“Excellent professional service. Always available to help me either over ......”

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Nov 10,2017
Minithumbup
By: 'Mel'
Nov 10,2017
1 people found
this helpful
Excellent professional service. Always available to help me either over the phone or in person and they always went the extra mile. They reassured me when I was stressed with the whole process of buying and selling and made the whole process seamless....
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Comment on agent fees
Good
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“Amazing service from start to finish with Gascoigne Pees Basingstoke. ......”

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Nov 09,2017
Minithumbup
By: 'Abbs'
Nov 09,2017
1 people found
this helpful
Amazing service from start to finish with Gascoigne Pees Basingstoke. Ged, Andrew, Jim, Nic & Martina were absolutely brilliant. The team made the entire process of selling the house a really easy stress free process. Every step of the way was fully explained and the team ...
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Comment on agent fees
Very competitive on the fees front
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“Gascoigne Pees Kingston provided some of the worst service I ......”

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Nov 09,2017
Minithumbdown
By: 'Ewa'
Nov 09,2017
0 people found
this helpful
Gascoigne Pees Kingston provided some of the worst service I have experienced in my life and I would recommend that everyone stays as far away from them as possible. The communication was generally very bad. The branch manager called me stupid for believing in what ...
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Comment on agent fees
Very bad
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“The staff was good in the comms and keeping us ......”

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Nov 09,2017
Minithumbup
By: 'Umesh'
Nov 09,2017
2 people found
this helpful
The staff was good in the comms and keeping us upto date in what is happening and what/when to expect things to move. All our requests for reviewing and others were met pleasantly....
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Comment on agent fees
No fees what so ever from the buyer
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“I cannot recommend Andrew Blake enough. My transaction was particularly ......”

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Nov 08,2017
Minithumbup
By: 'Sophie'
Nov 08,2017
1 people found
this helpful
I cannot recommend Andrew Blake enough. My transaction was particularly stressful and prolonged due to issues with my buyer holding up the process and, at times, putting my purchase in jeopardy. Andrew was always available to take my calls and spent a lot of time ...
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“Rowan was extremely professional from the outset. Rowan knew the ......”

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Nov 08,2017
Minithumbdown
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Rowan
By: 'GB'
Nov 08,2017
1 people found
this helpful
Rowan was extremely professional from the outset. Rowan knew the market very well and ensured he understood our requirements. Rowan and the team ensured they kept us up to date on all aspects and ensured we received any feedback from the viewers, very pro-active. Would ...
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Comment on agent fees
Good
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“Purchased property with this agent. The viewing we had was ......”

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Nov 07,2017
Minithumbdown
By: 'HomeOwner'
Nov 07,2017
0 people found
this helpful
Purchased property with this agent. The viewing we had was with the branch receptionist, as the agent we spoke to over the phone didn't work past 5:30pm. However, the receptionist was great and took note of any questions we asked. Once our offer was accepted ...
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Comment on agent fees
N/A
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“Thank you James for finding our new home. Great service ......”

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Nov 04,2017
Minithumbup
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James
By: 'Yvette'
Nov 04,2017
0 people found
this helpful
Thank you James for finding our new home. Great service always with a smile and nothing too much trouble can't recommend Gascoignes highly enough....
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“Gascoigne Pees have been fantastic from start to finish. I ......”

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Nov 03,2017
Minithumbup
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Rachel
By: 'Alex'
Nov 03,2017
0 people found
this helpful
Gascoigne Pees have been fantastic from start to finish. I rented out my property with them before selling and they made the process much easier than I could have imagined. When it came around to selling my property, Rachel could not have been more helpful ...
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“Very slow to get started but helped to get things ......”

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Nov 03,2017
Minithumbdown
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Jamie
By: 'Housebuyer'
Nov 03,2017
1 people found
this helpful
Very slow to get started but helped to get things moving right at the end after we missed a couple of exchange dates....
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Comment on agent fees
It was a lot of money for the input they actually seemed to give!
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“Moving is an extremely stressful time,. but Jason and team ......”

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Nov 02,2017
Minithumbup
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Jason
By: 'AJP'
Nov 02,2017
1 people found
this helpful
Moving is an extremely stressful time,. but Jason and team made it much easier ! always answering queries efficiently - as a buyer it's a big purchase to make - but they were always there to help....
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Comment on agent fees
n/a
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“After a terrible experience trying to sell my house last ......”

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Nov 02,2017
Minithumbup
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Mick
By: 'DS'
Nov 02,2017
1 people found
this helpful
After a terrible experience trying to sell my house last year with a different agent I had become extremely wary when it came to try and sell my house again a year later. On my first meeting with Mick Gooding he talked me thru the ...
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Comment on agent fees
You'd always like fees to be a little less but the service given and the results at the end were worth the fees paid.
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“Very pleased with Gascoigne & pees. Could not ask for a ......”

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Nov 02,2017
Minithumbup
By: 'Mr'
Nov 02,2017
1 people found
this helpful
Very pleased with Gascoigne & pees. Could not ask for a better estate agents. Kerri-Anne was brilliant from day 1. Throughout the purchase of my property she kept me updated with everything and was always there if I needed to ask a question. Well recommended!!! Ask for ...
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Comment on agent fees
Brilliant
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“Jim Gordon is the most pleasant estate agent i have ......”

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Nov 01,2017
Minithumbup
By: 'Roberts'
Nov 01,2017
2 people found
this helpful
Jim Gordon is the most pleasant estate agent i have ever met. After moving five times before, I started with an agent who thought I knew nothing so after four houses I said no more. Jim was brilliant listening to all I was saying. What ...
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Comment on agent fees
I have not been told of the fees yet.
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Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 20/03/2023, 12:42 PM by Nic Austen
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the first instance, speak to the branch that you dealt with. If, however, you remain dissatisfied, we have a dedicated team that will investigate your complaint.
Last updated at 11:42 AM 20/03/2023 by Nic Austen

Awards won by Gascoigne Pees

Regional Awards won by Gascoigne Pees

Individual Branch Awards

Basingstoke, RG21



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