Gascoigne Pees
4.6/5, 1656 reviews
92% recommended
92% sales valuation accuracy
96% sales fee satisfaction
87% lettings valuation accuracy
73% lettings fee satisfaction
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Latest Reviews

 View all Reviews 1656
7th Oct 2024
reviewed by 'Eloy'
“I have recently gone through an extremely nervracking move, as anyone who has moved house will know about. And looking ......”
6th Sep 2024
reviewed by 'HatchWarren'
“We were disappointed in the service we received for the following reasons:The price achieved in offers was 12% lower that ......”
12th Aug 2024
reviewed by 'Neeta Roopra'
“Tom is extremely unprofessional and dishonest. We accepted an offer back in May from a buyer on the basis that ......”
31st Jan 2024
reviewed by 'Kate Morrison'
“Sale took 22 months, 3 different Managers,2 different Solicitors. Emily Acaster (new agent) pushed it thru to the end. Her dedication & perseverance ......”
10th Dec 2023
reviewed by 'Weslei Palozzi Almeida'
“a bunch of thieves! They extorted me. I paid a deposit of £500 for a property that I was renting for ......”
9th Dec 2023
reviewed by 'SM'
“Needed an accommodation in a short space of time and Gascoigne Pees really helped. Thanks to Kayleigh, Megan and the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 96% £24,500 £46,050,000
Lettings 87% 73% £550 £2,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
53 15 60 44 831 26 560 19 24 24
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Estate agents
Letting agents
Latest Properties

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Gascoigne Pees Branches (view all 50)
Alton, GU34
Banstead, SM7
Banstead, SM7
Basingstoke, RG21
Basingstoke Lettings, RG21
Bookham, KT23
Chichester, PO19
Cobham, KT11

“Jim looked after us from day one. Prior to viewing ......”

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Mar 01,2018
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By: 'Tom'
Mar 01,2018
0 people found
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Jim looked after us from day one. Prior to viewing the property we had already decided that we would most likely be making an offer on the house. Before we made the offer, Jim was not pushy and did not try and force us to ...
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“When I first spoke to Jim I expressed our negative ......”

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Mar 01,2018
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By: 'The'
Mar 01,2018
0 people found
this helpful
When I first spoke to Jim I expressed our negative experiences with previous estate agents and he hoped to put that right. Indeed he did. Jim has delivered excellent customer service, he responds quickly and effectively to calls and emails. He is very polite, not ...
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“I was so impressed with Martina's care and hard work. ......”

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Mar 01,2018
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Martina
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Nic Austen
By: 'nayef'
Mar 01,2018
0 people found
this helpful
I was so impressed with Martina's care and hard work. She was always there when I needed help. I recommend her strongly , she cares and puts a lot of effort in her work. A very good agency....
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Comment on agent fees
Fees are good and service excellent
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“Selling through the branch for the second time, each and ......”

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Feb 28,2018
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Mick
By: 'Louise'
Feb 28,2018
2 people found
this helpful
Selling through the branch for the second time, each and every staff member worked diligently and professionally at all times. They were so helpful in dealing with a somewhat emotionally driven sale and made a massive difference. Thank you James, Kerri-Anne, Mick & Sally for caring ...
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Comment on agent fees
Very reasonable and competitive fees.
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“Communication is key when moving house, and Mick and the ......”

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Feb 28,2018
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Mick
By: 'Chris'
Feb 28,2018
1 people found
this helpful
Communication is key when moving house, and Mick and the team kept me bang up to date what was happening and when, they could not do enough for you, made the whole experience very simple and easy, would very much recommend....
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Comment on agent fees
Good
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“Janet did a great job in helping us sell our ......”

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Feb 25,2018
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By: 'shepy'
Feb 25,2018
0 people found
this helpful
Janet did a great job in helping us sell our house, she made it so much easier and we don't know how we could've done it without her....
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Comment on agent fees
very good
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“Janet was amazing. So approachable and passionate. She will be ......”

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Feb 23,2018
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By: 'Rachael'
Feb 23,2018
0 people found
this helpful
Janet was amazing. So approachable and passionate. She will be doing my next sale! She kept us informed at every stage....
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Comment on agent fees
We bought so NA
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“We had a fantastic experience selling our house in Basingstoke ......”

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Feb 21,2018
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Nic Austen
By: 'Elizabeth'
Feb 21,2018
1 people found
this helpful
We had a fantastic experience selling our house in Basingstoke Hampshire. Excellent service provided by Nic Austen and Jim Gordon ....
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“Our ultimate sale from initial instruction was rather protracted as ......”

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Feb 21,2018
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Jordan
By: 'Richard'
Feb 21,2018
7 people found
this helpful
Our ultimate sale from initial instruction was rather protracted as we had 3 'sale agreed' before we finally completed. Jordan was very professional, patient and supportive throughout the whole process ensuring that everyone within our chain was aware of their actions, responsibilities and required time-frames. Thank ...
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Comment on agent fees
The agents introduced some serious applicants In what was a buyers market, and also, due to us having had a total of 3 agreed sales, I feel the agent accordingly earn't their fee.
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“Scott, Julia and the rest of the sales team were ......”

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Feb 17,2018
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Scott
By: 'Elaine'
Feb 17,2018
0 people found
this helpful
Scott, Julia and the rest of the sales team were a pleasure to deal with. Their ongoing support and expertise was invaluable during the sale of my property....
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“Martina was very helpful with the house I was purchasing ......”

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Feb 16,2018
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Martina
By: 'Natalie'
Feb 16,2018
0 people found
this helpful
Martina was very helpful with the house I was purchasing through them. Always kept me up to date, every step of the way....
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“We have just bought and sold through Gascoigne-Pees and could ......”

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Feb 15,2018
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By: 'NatalieCorbett'
Feb 15,2018
0 people found
this helpful
We have just bought and sold through Gascoigne-Pees and could not have been more delighted with their service, attitude, persistence and support. We would recommend them to anyone as the staff were absolutely fantastic throughout. I can only two staff members to the review - ...
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Comment on agent fees
The fees were reasonable for the area and climate! Whilst there were cheaper options, Gascoigne-Pees were the best value for money and provided amazing service throughout.
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“Sophie was very informative when showing us 1 Old Rectory Court, ......”

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Feb 08,2018
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Sophie
By: 'Colin'
Feb 08,2018
0 people found
this helpful
Sophie was very informative when showing us 1 Old Rectory Court, East Worldham. And has since been very good in keeping us informed of how the sale has been progressing. Very approachable. Thank you Sophie...
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Comment on agent fees
In line with other agents fees
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“I found the Gascoigne Pees team helpful, straightforward and well ......”

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Feb 08,2018
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Tom
By: 'Tony'
Feb 08,2018
0 people found
this helpful
I found the Gascoigne Pees team helpful, straightforward and well organised. They produced an excellent brochure of the house and were effective in managing the sales process, but also including an excellent 'back office' support in managing the logistics of the sale....
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Comment on agent fees
The fees were very good value for money
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“We first saw this rather dark little house with a ......”

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Feb 07,2018
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Alex
By: 'The'
Feb 07,2018
0 people found
this helpful
We first saw this rather dark little house with a bright, positive Sophie who was able to lift our spirits enough to make an offer within 10 or so minutes. From there, Alex picked up the service and it was never too much trouble for us ...
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Comment on agent fees
The Agent's fees were paid by the seller and so this was not of any consequence to us as the first time buyer.
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“Gascoigne Pees 4*Tim Skeffington 5*There were a few errors at ......”

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Feb 07,2018
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Tim
By: 'Brian'
Feb 07,2018
0 people found
this helpful
Gascoigne Pees 4* Tim Skeffington 5* There were a few errors at the start of the sale process that were disappointing (wrong property description on the website / property not featured on all sites) however they were quickly resolved. The overall process took around 7 months to complete but ...
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Comment on agent fees
The agent was very flexible and even cut their fees to support the overall transaction.
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“Exceptional service (both personal and efficient) and really went above ......”

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Feb 07,2018
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Jordan
By: 'D'
Feb 07,2018
6 people found
this helpful
Exceptional service (both personal and efficient) and really went above and beyond to ensure the transaction was successful in difficultr circumstances....
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“The finding of a suitable buyer was very fast. The ......”

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Feb 07,2018
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Scott
By: 'Robin'
Feb 07,2018
0 people found
this helpful
The finding of a suitable buyer was very fast. The overall length of time from marketing to exchange of contract could have been quicker but I thought Scott was fantastic. He stepped in when necessary to provide appropriate mediation between solicitors and helped achieve contract ...
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Comment on agent fees
I liked the fixed price option.
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“Sophie has helped me from start to finish on my ......”

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Feb 07,2018
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Sophie
By: 'Josh'
Feb 07,2018
0 people found
this helpful
Sophie has helped me from start to finish on my purchase and has answerd all questions I had very quickly and professionally. I would deffinetly use and recommend G Pees....
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“One of the best estate agents we have ever dealt ......”

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Feb 06,2018
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Adrian
By: 'AB'
Feb 06,2018
0 people found
this helpful
One of the best estate agents we have ever dealt with. They were quite helpful and accommodating throughout the entire process. Very professional during negotiations. Highly recommended....
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“We were very pleased with their service from beginning to ......”

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Feb 06,2018
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Phil
By: 'NickJones'
Feb 06,2018
0 people found
this helpful
We were very pleased with their service from beginning to completion. What could have been a very stressful time was made easier by the knowledge, reactiveness and availability of the whole team at West Byfleet....
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Comment on agent fees
Good
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“Professional courteous at all times and always willing to help. 1......”

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Feb 06,2018
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Martina
By: 'Erzan-Essien'
Feb 06,2018
0 people found
this helpful
Professional courteous at all times and always willing to help. 1st class service from start to finish. Understood the market place and advised accordingly....
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“A big thank you to Ian, Neil and Matthew. It ......”

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Feb 05,2018
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By: 'Adele'
Feb 05,2018
6 people found
this helpful
A big thank you to Ian, Neil and Matthew. It was touch and go for a while and certain issues which were raised nearly cost us the sale.As a team all of you were very efficient and understanding and this success story wouldn't have ...
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“Janet, Danielle and Matthew were always friendly, professional, very easy ......”

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Feb 05,2018
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By: 'VT'
Feb 05,2018
0 people found
this helpful
Janet, Danielle and Matthew were always friendly, professional, very easy to get on with and always available to take a call....
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“Matthew and Ian have supported us fully through the sale ......”

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Feb 05,2018
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Matthew
By: 'Damion'
Feb 05,2018
6 people found
this helpful
Matthew and Ian have supported us fully through the sale of 11 Rushcroft. We have purchased 60 Combe road which will again be sold through your Godalming office. Trully professional efficient service....
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Comment on agent fees
In line with market
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“Very courteous and efficient, operates with clients best interests as ......”

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Feb 05,2018
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Martina
By: 'James'
Feb 05,2018
0 people found
this helpful
Very courteous and efficient, operates with clients best interests as the focal point of the sale/purchase process. Is receptive to client requests and provides supportive advice....
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Comment on agent fees
Competitive.
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“Ian initially valued the property and was very helpful and ......”

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Feb 02,2018
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Ian
By: 'Julia'
Feb 02,2018
5 people found
this helpful
Ian initially valued the property and was very helpful and interested in the house and us. Throughout the sale process he was always on hand to help usvwith our queries....
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Comment on agent fees
No comment
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“I have literally had the worst experience with Gascoigne Pees. ......”

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Jan 30,2018
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By: 'Molly'
Jan 30,2018
6 people found
this helpful
I have literally had the worst experience with Gascoigne Pees. Firstly we viewed the property with Carly. We wanted to take the place but advised her that my partner was self employed and in his first year so could not provide a tax return just ...
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Comment on agent fees
£500 fees, was taken off deposit once confirmed the flat, however due to them wanting to decline references at first we would have lost that £500 which is not TCF.
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“Fantastic service from start to finish, going over and above ......”

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Jan 29,2018
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Lucy
By: 'Claire'
Jan 29,2018
0 people found
this helpful
Fantastic service from start to finish, going over and above to ensure a smooth process and achieve goals and timescales for our sale....
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“Professional approach at all times even if it meant suggesting ......”

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Jan 23,2018
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James
By: 'JohnOcean'
Jan 23,2018
0 people found
this helpful
Professional approach at all times even if it meant suggesting something you may not wish to consider but should. James was always helpful and on occasions did his best to assure us when things did not always go as smoothly (not GP other outside sources) ...
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Comment on agent fees
Like all fees one would prefer to pay less but they are competitive with rivals in West Byfleet
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Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 20/03/2023, 12:42 PM by Nic Austen
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the first instance, speak to the branch that you dealt with. If, however, you remain dissatisfied, we have a dedicated team that will investigate your complaint.
Last updated at 11:42 AM 20/03/2023 by Nic Austen

Awards won by Gascoigne Pees

Regional Awards won by Gascoigne Pees

Individual Branch Awards

Basingstoke, RG21



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