Gascoigne Pees
4.6/5, 1656 reviews
92% recommended
92% sales valuation accuracy
96% sales fee satisfaction
87% lettings valuation accuracy
73% lettings fee satisfaction
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Latest Reviews

 View all Reviews 1656
7th Oct 2024
reviewed by 'Eloy'
“I have recently gone through an extremely nervracking move, as anyone who has moved house will know about. And looking ......”
6th Sep 2024
reviewed by 'HatchWarren'
“We were disappointed in the service we received for the following reasons:The price achieved in offers was 12% lower that ......”
12th Aug 2024
reviewed by 'Neeta Roopra'
“Tom is extremely unprofessional and dishonest. We accepted an offer back in May from a buyer on the basis that ......”
31st Jan 2024
reviewed by 'Kate Morrison'
“Sale took 22 months, 3 different Managers,2 different Solicitors. Emily Acaster (new agent) pushed it thru to the end. Her dedication & perseverance ......”
10th Dec 2023
reviewed by 'Weslei Palozzi Almeida'
“a bunch of thieves! They extorted me. I paid a deposit of £500 for a property that I was renting for ......”
9th Dec 2023
reviewed by 'SM'
“Needed an accommodation in a short space of time and Gascoigne Pees really helped. Thanks to Kayleigh, Megan and the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 96% £24,500 £46,050,000
Lettings 87% 73% £550 £2,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
53 15 60 44 831 26 560 19 24 24
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Gascoigne Pees Branches (view all 50)
Alton, GU34
Banstead, SM7
Banstead, SM7
Basingstoke, RG21
Basingstoke Lettings, RG21
Bookham, KT23
Chichester, PO19
Cobham, KT11

“Thank You...”

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Aug 01,2018
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Jordan
By: 'Jason'
Aug 01,2018
6 people found
this helpful
Jordan helped my girlfriend and I purchase our first home together. From start to finish Jordan was highly professional and always available to answer any of our questions....
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n/a
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“Helpful in getting it over the line...”

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Jul 31,2018
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Martina
By: 'CWARNE'
Jul 31,2018
1 people found
this helpful
In all honesty it was a painful sale but with no fault of Gascoigne Pees. Nic, Andrew and Martina kept different parties informed regularly and helped push parts of the chain where they shouldn't have needed to. Without their involvement and willingness of getting this ...
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Comment on agent fees
They were our sellers agents, not ours.
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“Good service...”

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Jul 30,2018
Minithumbup
By: 'Sandra'
Jul 30,2018
0 people found
this helpful
Very nice staff to deal with and would recommend them Even when delay in sale I was informed until resolved...
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Comment on agent fees
Average fees
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“Fantastic service...”

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Jul 30,2018
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Jordan
By: 'Jane'
Jul 30,2018
5 people found
this helpful
Jordan has been absolutely brilliant during our house sale - she is professional, efficient, an excellent negotiator and very knowledgeable Jordan and the whole team at Godalming are outstanding. Highly recommended....
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Comment on agent fees
Fees are competitive.
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“Worst Rental Experience Ever...”

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Jul 27,2018
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By: 'damienbone'
Jul 27,2018
7 people found
this helpful
I have never dealt with such an awful company in my life before, how they won a customer service award I will never know, just like I will never know why I was evicted from 94 Appleton Drive. My advice is to NEVER use this company ...
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Comment on agent fees
Should never have to pay renewal fees every year!
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“Sale of flat...”

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Jul 27,2018
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Scott
By: 'Mr.'
Jul 27,2018
0 people found
this helpful
When we placed our Richmond flat with Scott, he immediately swung into action and fielded a series of viewers for regular inspections of our property. He had also given us a clear overview of the market in the area, given tips about doing it up ...
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Comment on agent fees
They seem to be average.
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“Excellent service...”

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Jul 26,2018
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Rachel
By: 'Lucy'
Jul 26,2018
0 people found
this helpful
Friendly, efficient service with a real personal touch. Property was let quickly and at the price we'd hoped for. Highly recommend....
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Comment on agent fees
Good- reasonable considering the area.
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“Pedro Lopez helped with every thing, to find the right ......”

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Jul 25,2018
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Pedro
By: 'Julen'
Jul 25,2018
0 people found
this helpful
Pedro Lopez helped with every thing, to find the right house with the right prices for my and perfect location. He answered to me always the same day and all of my questions were answered fast and clear....
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Comment on agent fees
a little bit expensive comparing with other agents but reasonable.
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“First class service!!!!...”

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Jul 25,2018
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Martina
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Nic Austen
By: 'Darren'
Jul 25,2018
0 people found
this helpful
First class service from both Martina and Nic throughout the process to which both myself and Louise are very grateful. Would definitely recommend in the future :-)...
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n/a
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“Above & beyond...”

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Jul 24,2018
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Matthew
By: 'Hillcrest'
Jul 24,2018
5 people found
this helpful
Jordan has recently 'held my hand' through a very tricky purchase. She has kept everything moving & rectified many issues by being on call at the drop of a hat. Her experience of the market & purchasing procedure is invaluable & always kept in mind that every house ...
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N/A
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“Gascoigne Pees...”

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Jul 21,2018
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Sophie
By: 'Richard'
Jul 21,2018
0 people found
this helpful
Gascoigne Pees were very helpful in selling my flat in Guildford. Sophie in particular was very approachable and good at chasing round the various parties to sort things out. Other office members were also aware of the current situation and were able to help when ...
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Comment on agent fees
The agent's fees were competitive with other agents in the area
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“Excellent service...”

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Jul 17,2018
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Tim
By: 'Happy'
Jul 17,2018
0 people found
this helpful
Excellent service from start to finish. The staff were always available and informed. Without doubt, we would use Gascoigne Pees to sell and indeed buy our next property. Well done guys, and thank you all for you service....
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Comment on agent fees
Competitive with other agents.
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“Review...”

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Jul 17,2018
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Sophie
By: 'Andy'
Jul 17,2018
0 people found
this helpful
Great service and dedication to chasing down details and getting things done. I can certainly recommend GP and Sophie highly....
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Comment on agent fees
Good.
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“Rental success...”

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Jul 17,2018
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Lauren
By: 'Digman'
Jul 17,2018
0 people found
this helpful
We were searching for a place to live from a distance. Lauren listened carefully to our family requirements and worked fast to secure a property. The process from agreement was efficient and well structured. Thanks to Lauren and the team supporting....
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Comment on agent fees
In line with other agents
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“Outstanding...”

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Jul 13,2018
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Jordan
By: 'Jon'
Jul 13,2018
5 people found
this helpful
I cannot praise Jordan highly enough. She was single minded and focussed in dealing with viewings and getting to the point of offer. But Jordan really showed her true colours in the tricky comveyancing period. She dealt with all issues expertly and professionally and was ...
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Comment on agent fees
As expected.
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“Feedback...”

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Jul 11,2018
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Lauren
By: '5,'
Jul 11,2018
0 people found
this helpful
My experience with Gascoigne Pees was ok, very friendly and curious. Lauren was great, helpful, friendly and always responsive to my questions. My only comment would be the key handover to have be with Lauren instead of another colleague I never meet, to complete the ...
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Comment on agent fees
Fair
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“Couldn't do more for me!...”

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Jul 10,2018
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Rachel
By: 'Lauren'
Jul 10,2018
0 people found
this helpful
Such a delight to work with - I'm new to being a landlord and the team have made it painless. They were honest, open and quick to get things moving, get me a tenant and help with items above their remit. Been a pleasure....
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Comment on agent fees
Fees are the best about.
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“Helpful, practical and kind....”

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Jul 10,2018
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James
By: 'Karin'
Jul 10,2018
0 people found
this helpful
James was very supportive through a stressful process. Always kept us up to date, offered practical advice and support throughout our purchase....
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N/A
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“Good Service and excellent assistance...”

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Jul 10,2018
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Jamie
By: 'Stuart'
Jul 10,2018
0 people found
this helpful
Early on with the sale they identified the complexities and difficulties surrounding the Property and placed the a more senior staff member to ensure the Property was dealt with correctly. The sale was by no means a straightforward sale - the negotiations were long and ...
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Comment on agent fees
reasonable
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“Excellent service...”

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Jul 06,2018
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Ken
By: 'UTE'
Jul 06,2018
0 people found
this helpful
Ken handled the whole process with professionalism. He was always approachable - very kind - which facilitated everything! Really happy with the service....
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“Clarity of process and professional management....”

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Jul 06,2018
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Phil
By: 'Paul'
Jul 06,2018
0 people found
this helpful
Having a clear explanation of the end to end process when the offer was accepted was key to our confidence that all was under control. Both whilst we were searching for a buyer and through the sale the advice and regular briefings without prompting maintained ...
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Comment on agent fees
Fair
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“House sale in Richmond...”

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Jul 06,2018
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Scott
By: 'Paul'
Jul 06,2018
0 people found
this helpful
We used G-Pees Richmond branch to sell our home as we now live in the USA. Therefore we had to liaise with Scott from afar which, I am glad to say all worked very smoothly. Scott was easy to deal with, proactive and informative without ...
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Comment on agent fees
The agent fees were very good in comparison to competitors
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“Helpful and Hard Working...”

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Jul 05,2018
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Stephanie
By: 'Helen'
Jul 05,2018
2 people found
this helpful
Stephanie, as a young lady starting out as a Negotiator, is an asset to Gascoigne Pees. Stephanie is extremely hard working, personable and helpful. I am sure she will go far....
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N/A
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“Superb Customer Service...”

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Jul 05,2018
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Scott
By: 'GP'
Jul 05,2018
0 people found
this helpful
Hands on estate agent who did everything to ensure that the sale went through smoothly. Liaised with solicitors and lawyer to ensure quick sale. We did have a stressful time with our mortgage company and Scott was always extremely friendly and patient with us. GP ...
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“Very good...”

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Jul 05,2018
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Jordan
By: 'Cp'
Jul 05,2018
0 people found
this helpful
Did a lot of work on behalf of us even though we weren't the client. Would recommend GP in future...
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“Kept Me Informed...”

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Jul 04,2018
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Jordan
By: 'Nigel'
Jul 04,2018
0 people found
this helpful
Although our chain was short the buyer at the top had a property in conjunction with a housing association and the whole transaction was like pulling a tooth at the rate of 1mm a day. Throughout the four months the staff did their best to ...
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Comment on agent fees
Reasonable
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“Thoroughly Conscientious...”

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Jul 04,2018
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Ken
By: 'TrevorA'
Jul 04,2018
0 people found
this helpful
Ken and Adrian handled the Executor's sale of my late Dad's flat with absolute professionalism from valuation for Probate right through to completion, achieving a fair price in a difficult market. Their advice was always sound and helpful at a difficult time. I would particularly ...
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Comment on agent fees
Slightly more than other Agents offered but the level of personal service outweighed the difference.
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“Kinross...”

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Jul 04,2018
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Ken
By: 'ollie'
Jul 04,2018
0 people found
this helpful
Both Ken and Adrian gave great service and kept me informed at every stage. This was tricky sale due to it being a part probate and funding for care home and their great service meant that they found the right buyer at the right price ...
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Comment on agent fees
fee's were fair
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“Sale...”

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Jul 04,2018
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Jamie
By: 'VH'
Jul 04,2018
0 people found
this helpful
The service I received was very professional and friendly. I was kept well informed at all stages of the process....
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Comment on agent fees
Very reasonable.
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“Sale of Beales Road...”

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Jul 01,2018
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By: 'Jackie'
Jul 01,2018
0 people found
this helpful
We have just exchanged contracts on the sale of our house in Beales Road Bookham and have been dealt with mostly by Janet but also by Matt and Karen at Gascoigne Pees Leatherhead. This is the first time we have been through this process and ...
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Comment on agent fees
The fees seem reasonable, comparable to other estate agents.
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Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 20/03/2023, 12:42 PM by Nic Austen
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the first instance, speak to the branch that you dealt with. If, however, you remain dissatisfied, we have a dedicated team that will investigate your complaint.
Last updated at 11:42 AM 20/03/2023 by Nic Austen

Awards won by Gascoigne Pees

Regional Awards won by Gascoigne Pees

Individual Branch Awards

Basingstoke, RG21



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