Gascoigne Pees
4.6/5, 1656 reviews
92% recommended
92% sales valuation accuracy
96% sales fee satisfaction
87% lettings valuation accuracy
73% lettings fee satisfaction
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Latest Reviews

 View all Reviews 1656
7th Oct 2024
reviewed by 'Eloy'
“I have recently gone through an extremely nervracking move, as anyone who has moved house will know about. And looking ......”
6th Sep 2024
reviewed by 'HatchWarren'
“We were disappointed in the service we received for the following reasons:The price achieved in offers was 12% lower that ......”
12th Aug 2024
reviewed by 'Neeta Roopra'
“Tom is extremely unprofessional and dishonest. We accepted an offer back in May from a buyer on the basis that ......”
31st Jan 2024
reviewed by 'Kate Morrison'
“Sale took 22 months, 3 different Managers,2 different Solicitors. Emily Acaster (new agent) pushed it thru to the end. Her dedication & perseverance ......”
10th Dec 2023
reviewed by 'Weslei Palozzi Almeida'
“a bunch of thieves! They extorted me. I paid a deposit of £500 for a property that I was renting for ......”
9th Dec 2023
reviewed by 'SM'
“Needed an accommodation in a short space of time and Gascoigne Pees really helped. Thanks to Kayleigh, Megan and the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 96% £24,500 £46,050,000
Lettings 87% 73% £550 £2,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
53 15 60 44 831 26 560 19 24 24
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Letting agents
Latest Properties

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Gascoigne Pees Branches (view all 50)
Alton, GU34
Banstead, SM7
Banstead, SM7
Basingstoke, RG21
Basingstoke Lettings, RG21
Bookham, KT23
Chichester, PO19
Cobham, KT11

“Good Team work...”

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Nov 10,2018
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Richard
By: 'Anne'
Nov 10,2018
0 people found
this helpful
Richard, James and Phil have been very supportive in helping us sell our late Uncle's property. We do not live near to the area where the property was and we needed a team who would have our best interests to get the best price, but ...
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Comment on agent fees
The fees were comparable with other Estate Agents in the area.
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“First Class Service...”

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Nov 08,2018
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Jordan
By: 'R.M.Guidice'
Nov 08,2018
4 people found
this helpful
The Gascoigne Pees Team are all very proactive and helpful, particularly Matthew, Jordan and Simon, who have worked tirelessly with the seller and us to ensure our house purchase happened. I would highly recommend them. I'd just like to say a big thank you to ...
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N/A
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“Our Exchange...”

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Nov 08,2018
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Jamie
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Diana
By: 'Michael'
Nov 08,2018
0 people found
this helpful
We have today exchanged on our house purchase, it has not been an easy ride as we lost our original property and had to keep our buyer calm, but through the professionalism and consistent personal service displayed by both Diana and Jamie we have finally ...
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N/A
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“Good Service...”

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Nov 08,2018
Minithumbup
By: 'Marc'
Nov 08,2018
0 people found
this helpful
A good, friendly service. Gascoinge Pees managed to sell our property when several others had failed. I would recommend the Worcester Park branch to anyone....
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Comment on agent fees
All agents fees are extortionate, but these are no worse than the rest.
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“Excellent service...”

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Nov 07,2018
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Nic Austen
By: 'Jean'
Nov 07,2018
0 people found
this helpful
Many thanks to Nic and his team especially Emily who is handling our sale She has kept us in the loop all the way and been really helpful and professional well done...
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Good
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“Helpful and efficient...”

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Nov 06,2018
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Jamie
By: 'MAJ'
Nov 06,2018
0 people found
this helpful
GP's Epsom acted for us in selling our bungalow, which was in a dilapidated state needing some renovation and modernisation. After agreeing with me to market the house above their valuation at the beginning without success, it was reduced in stages to their valuation level ...
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good
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“Highly recommend!...”

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Nov 06,2018
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Ben
By: 'Chris'
Nov 06,2018
6 people found
this helpful
We used Gascoigne-Pees in Godalming to rent a house and our Lettings Negotiator Ben Herzig and his colleagues were excellent throughout the whole process. Always available and prompt in answering any queries we had, Ben always kept us informed of any communication with the landlord, ...
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Comment on agent fees
All reasonable and in line with what we would have expected.
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“Excellent service...”

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Nov 04,2018
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Jordan
By: 'Derek'
Nov 04,2018
0 people found
this helpful
Very professional service to me, as a buyer. Very accommodating and did everything possible to help move the process along as efficiently as possible....
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n/a buyer
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“good...”

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Nov 04,2018
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Chlöe
By: 'Muyuan'
Nov 04,2018
0 people found
this helpful
she is very responsible. She and I booked the time and arrived on time. When I have some questions, she will reply to me immediately. Have problems to communicate in time，its very important....
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“Mrs...”

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Nov 04,2018
Minithumbup
By: 'BET'
Nov 04,2018
0 people found
this helpful
I have had a very pleasant experience with the team at the Leather head branch who were the agents for a property I have just purchased. They were also great assistance whilst I was actively looking for properties and introduced me to properties that fitted ...
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Comment on agent fees
N/A as I was purchasing
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“Gascoigne Pees Epsom...”

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Nov 02,2018
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Diana
By: 'Dee'
Nov 02,2018
0 people found
this helpful
The service I received was excellent. Nothing was ever too much trouble. She was friendly and polite at all times. We had a very difficult and demanding buyer, but Diana was endlessly patient....
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Comment on agent fees
The fees were very fair.
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“Martina went the extra mile...”

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Nov 02,2018
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Martina
By: 'Nicky'
Nov 02,2018
0 people found
this helpful
Martina went the extra mile for me and even worked on her day off. She made the process run v smoothly and was exceptionally efficient....
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Comment on agent fees
Good
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“Sale of our house in Basingstoke...”

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Nov 02,2018
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Nic Austen
By: 'Down'
Nov 02,2018
0 people found
this helpful
Very pleased with Nic and all of his team in Basingstoke. Always kept us fully informed and updated with developments. Communicated with us frequently. Arranged viewings on a regular basis and reported feedback promptly Got the sale and ensured that everything went through smoothly.....
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Comment on agent fees
Neutral
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“Can't fault the service!...”

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Nov 01,2018
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Jamie
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Diana
By: 'Karen'
Nov 01,2018
0 people found
this helpful
Diana was professional and friendly whenever we saw or spoke to her and did a great job selling our property to our buyer. Jamie - well what can i say! Absolutely amazing! We were in a fairly long chain and Jamie pulled out all the ...
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Comment on agent fees
The fees were fair and competitive.
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“Exceptional service provided by friendly professional people....”

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Oct 30,2018
Minithumbup
By: 'DW'
Oct 30,2018
0 people found
this helpful
From the moment that we instructed Gascoigne Pees to sell our house we knew that we would not be disappointed. This has been the second time in six years that we have used their services to sell and buy our home and Janet Coulson has ...
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Comment on agent fees
As we were 'regulars' we negotiated the fees and were very happy with the fees we paid.
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“Very professional...”

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Oct 30,2018
Minithumbup
By: 'NEM'
Oct 30,2018
0 people found
this helpful
Having consulted 3 other estate agents in the area I chose Gascoigne Pees because they seemed to know the business better than any of the others and had done their homework....
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Comment on agent fees
In terns of fees and house valuation all estate agents consulted were pretty similar. One had a flat fee which means that they would not try to get the best price.
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“Success...”

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Oct 27,2018
Minithumbup
By: 'MavRon'
Oct 27,2018
1 people found
this helpful
We selected a local estate agent on the basis of cost,however after 3 months and few viewings they failed to secure a sale. We then went to Gascoigne-Pees, what a difference,They were very professional,kept us informed at all stages and were friendly and ...
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“Nothing was too much trouble...”

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Oct 24,2018
Minithumbup
By: 'Happy'
Oct 24,2018
0 people found
this helpful
From the first time that Janet showed us the property we went on to buy nothing was too much trouble for her. She was accommodating, flexible and amenable to our requests to view, re-view and show family members. Matthew too was efficient and helpful. I ...
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Comment on agent fees
They were on a par with other local agents.
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“Fantastic Service!...”

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Oct 24,2018
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Jamie
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Diana
By: 'Gancho'
Oct 24,2018
0 people found
this helpful
We are very please with our new purchase in Epsom and even more so with the service we have received. We had David, Jamie and Diana help us out through the process. They were all very friendly, helpful and proffesional throughout. I would definetly recommend ...
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Comment on agent fees
Good
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“House Sale by Gascoigne Pees...”

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Oct 23,2018
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Tom
By: 'Sandy'
Oct 23,2018
0 people found
this helpful
Tom and all his staff from beginning to the end of our sale were so helpful in everything. Keeping us fully informed at every stage of the way, nothing was too much trouble. We certainly felt we were very well looked after, and appreciated as ...
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Comment on agent fees
Good
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“Tom Miles...”

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Oct 23,2018
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Tom
By: 'Lynn'
Oct 23,2018
0 people found
this helpful
I contacted Gascoigne Pees regarding a property which I am about to move into and from the beginning I received excellent service regarding returning my calls and keeping me in the loop at all times. Tom Miles constantly kept in touch with the rest of ...
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“Awkward Buyer...”

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Oct 18,2018
Minithumbup
By: 'TW'
Oct 18,2018
0 people found
this helpful
Kerri, Mick and the other branch staff were very diligent and patient in dealing with a very difficult buyer on my behalf and finally getting what should have been a very straightforward sale over the line. Many thanks...
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Comment on agent fees
Market rate
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“Awful agenda...”

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Oct 17,2018
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Bradley
By: 'Jay'
Oct 17,2018
0 people found
this helpful
After looking around for a two bed flat in Kingston we found a suitable place with Gascogne Pees, did all the essential paper work after chasing them up everyday for two weeks, when they was suppose to make it an easy process but really put ...
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Comment on agent fees
Bad- they are a rip off!!!
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“Frauds on giving back deposits...”

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Oct 08,2018
Minithumbdown
By: 'Lisa-marie'
Oct 08,2018
8 people found
this helpful
We rented our house in gardiner Road for two years, we had issues with the boiler when we was there several times but stayed there. Then we moved out in August, having cleaned it for them, even though this wasn't done when I moved in. ...
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Comment on agent fees
Poor
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“Amazing professional service with a real personal focus...”

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Oct 04,2018
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Scott
By: 'Andreas'
Oct 04,2018
0 people found
this helpful
Superb professional service with an excellent personal touch. All the team really work hard to offer the best service and support. I would highly recommend...
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Comment on agent fees
Good
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“Good and professional service...”

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Oct 04,2018
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Jamie
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Diana
By: 'Nicola'
Oct 04,2018
0 people found
this helpful
We had a nice experience with both Jamie and Diana. They were quite solicit, it was easy to talk to them every time we needed to and overall all we felt well advised throughout the process. Jamie has been quite present during the sale process, ...
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“Renting house...”

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Oct 03,2018
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Jasmine
By: 'T'
Oct 03,2018
0 people found
this helpful
Jasmine was notably very responsive as compared to all other estate agents I have ever used. She is helpful and proactive and approaches her work with a problem solving attitude and with empathy. She was a pleasure to work with and extremely helpful...
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“Chloe has been prompt and knowledgeable throughout the letting process. Any questions we've has she's answered and dealt with quickly....”

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Oct 02,2018
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Chlöe
By: 'Laura'
Oct 02,2018
0 people found
this helpful
Chloe went above and beyond to make us feel welcome by the company and in our new home. When she found out our daughter had been in an accident just before we moved she delivered a card and gift which I felt was genuine and ...
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Comment on agent fees
All fees were clear and upfront which was important to us as we have been stung before by hidden costs
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“I needed help to find a flat quickly as our home was flooded. Chloe was efficient, helpful, polite and very professional....”

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Oct 02,2018
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Chloe
By: 'Mel'
Oct 02,2018
0 people found
this helpful
I needed help to find a flat quickly as our home was flooded. Chloe was efficient, helpful, polite and very professional. We moved in less than a week after first approaching Chloe. I am very grateful. Worth noting that we gave the same surname , but ...
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“Efficient and Friendly...”

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Oct 01,2018
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James
By: 'Prenderghast'
Oct 01,2018
0 people found
this helpful
These gents assisted me and kept me updated, offering positive advice and assisting with queries that arose. Everything happened when it should have done in a prompt and agreeable manner - nothing was too much trouble....
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Comment on agent fees
as per market rates, certainly fair
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Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 20/03/2023, 12:42 PM by Nic Austen
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the first instance, speak to the branch that you dealt with. If, however, you remain dissatisfied, we have a dedicated team that will investigate your complaint.
Last updated at 11:42 AM 20/03/2023 by Nic Austen

Awards won by Gascoigne Pees

Regional Awards won by Gascoigne Pees

Individual Branch Awards

Basingstoke, RG21



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