Gould & Harrison
4.8/5, 86 reviews
95% recommended
100% sales valuation accuracy
93% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Operating from our central High Street location we have, without doubt, the most experienced residential sales team in the town with outstanding local knowledge. Our collective expertise is unrivalled throughout Ashford and the villages.With great effectiveness we combine traditional values with all modern marketing methods, when you choose Gould & ... show more Operating from our central High Street location we have, without doubt, the most experienced residential sales team in the town with outstanding local knowledge. Our collective expertise is unrivalled throughout Ashford and the villages.

With great effectiveness we combine traditional values with all modern marketing methods, when you choose Gould & Harrison you will benefit from;

◾Extensive internet advertising including Rightmove.co.uk and OnTheMarket.com, Zoopla.co.uk, Countrylife.co.uk
◾Assistance from the most experienced residential sales team in Ashford
◾Full glossy sales brochures
◾Professional photography
◾Floorplans
◾Comprehensive in-house sales progression
◾Open and direct communication throughout your sale or purchase

Our well known town centre office is open Monday through Saturday as well as bank holidays where you will always find a warm welcome.

www.gouldharrison.co.uk

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 93% £22,000 £750,000
Lettings 100% 99% £615 £1,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
17 0 12 2 39 0 13 0 1 2
Areas covered
  • TN24
  • TN23
  • TN25
  • TN26
  • TN27
  • CT4
  • CT21
Address

1 Middle Row, High Street
Ashford
Kent
TN24 8SQ
01233 646411

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA RICS TPOS Sales TPOS Lettings TPOS DPS TDS Move With Us
Latest Properties

No Properties

“The property I was selling is highly niche and period ......”

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Jul 24,2017
Minithumbup
Lee
By: 'Sell'
Jul 24,2017
9 people found
this helpful
The property I was selling is highly niche and period and therefore required an agent who conducted the viewings to have an excellent knowledge of its build, features and history. Lee fulfilled all of these requirements. With much patience and tenacity Lee presented my home ...
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Comment on agent fees
Market rate
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“Easy to get through to the office in Ashford, always ......”

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Jul 17,2017
Minithumbup
Lee
Nigel
By: 'Adam'
Jul 17,2017
10 people found
this helpful
Easy to get through to the office in Ashford, always there is someone of the team friendly, polite, patient and professional answering my questions or requests. The team priced my house at the right price and sold it within two weeks. I was kept informed ...
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Comment on agent fees
The fee was correct for the service I received.
Was this helpful? Yes

“Excellent! Estate Agents. All the staff are polite and helpful. ......”

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Jul 09,2017
Minithumbup
Lee
Nigel
By: 'C'
Jul 09,2017
10 people found
this helpful
Excellent! Estate Agents. All the staff are polite and helpful. Lee and Nigel always replied to our queries swiftly and kept us well informed on the progress of our sale. We secured a buyer very quickly but it took some time to find another property ...
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Comment on agent fees
Good
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“Fantastic and faultless customer care and service. We are pleased ......”

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Jun 30,2017
Minithumbup
Lee
By: 'Dr'
Jun 30,2017
11 people found
this helpful
Fantastic and faultless customer care and service. We are pleased and grateful to Lee for all the hardwork he put into getting a difficult to sell property sold promptly and at the desired price. We highly recommend Lee and his team. And say well done ...
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Was this helpful? Yes

“Lee,Nigel and Jo were most helpful with the purchase ......”

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Jun 23,2017
Minithumbup
Lee
Jo
By: 'Jo'
Jun 23,2017
11 people found
this helpful
Lee,Nigel and Jo were most helpful with the purchase of our property . They were always very helpful with extra viewings and patient and professional with any enquiries we made. They made the whole experience of our purchase easy for someone who hasn't moved for ...
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Was this helpful? Yes

“Having taken less than 10 weeks from marketing through to completion ......”

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Jun 14,2017
Minithumbup
Lee
Jo
By: 'ChrisB'
Jun 14,2017
12 people found
this helpful
Having taken less than 10 weeks from marketing through to completion on a leasehold property, we are naturally very pleased. The entire process has been managed superbly by Lee and the team at Gould & Harrison and we would throughly recommend them to anyone considering selling their ...
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Comment on agent fees
Fees were negotiable, transparent and very reasonable, unlike many of the competitors we approached beforehand !
Was this helpful? Yes

“Very happy with the service,Lee was professional,friendly and ......”

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Jun 02,2017
Minithumbup
Lee
By: 'GK'
Jun 02,2017
12 people found
this helpful
Very happy with the service,Lee was professional,friendly and kept us informed on a weekly basis. Would recommend, and use again....
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Was this helpful? Yes

“When we bought through Gould & Harrison some 8 years previous my ......”

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May 31,2017
Minithumbup
Nigel
Jo
By: 'Mr'
May 31,2017
12 people found
this helpful
When we bought through Gould & Harrison some 8 years previous my wife and I both said they dealt so well with the transaction that we would have no hesitation in using them again. We decided to go on the market and got a valuation from an ...
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Comment on agent fees
Their fees are very competitive with no hidden extras and nothing to pay until you sell so you cannot ask for more
Was this helpful? Yes

“Before choosing Gould Harrison to sell my property I spent ......”

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May 22,2017
Minithumbup
Jo
Lee
By: 'Derek'
May 22,2017
12 people found
this helpful
Before choosing Gould Harrison to sell my property I spent time reviewing all the local agents web sites for listings of existing properties in the area and found their site detailed additional information about the properties including promoting a ‘no onward chain' status as a ...
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Comment on agent fees
Excellent service good value for the money, and would use Gould Harrison again to buy or sell a property.
Was this helpful? Yes

“My wife and I recently purchased a property in Kennington, ......”

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May 10,2017
Minithumbup
Lee
By: 'Dave'
May 10,2017
11 people found
this helpful
My wife and I recently purchased a property in Kennington, Ashford. Lee was acting on behalf of our vendor as selling agent representative. Consequently we had several communications and meetings with Lee. Lee was at all times professional, friendly, and open. Prior to our move ...
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Comment on agent fees
N/A
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“Jo was very helpful and knowledgeable and happy to show ......”

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Apr 12,2017
Minithumbup
Jo
By: 'Happy'
Apr 12,2017
10 people found
this helpful
Jo was very helpful and knowledgeable and happy to show the property a number of times to myself and family. She also provided details of local tradesmen. The purchase was smooth with no problems. Thank you....
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Comment on agent fees
Not applicable.
Was this helpful? Yes

“I would not have got through the ordeal of having ......”

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Mar 24,2017
Minithumbup
Lee
Nigel
By: 'Deborah'
Mar 24,2017
11 people found
this helpful
I would not have got through the ordeal of having lost 3 sales on my property, if it were not for the excellent work and help from Lee, Nigel and Jo. I couldn't recommend them highly enough and would not consider using any other agent. Their ...
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Comment on agent fees
Good
Was this helpful? Yes

“Well what can I say, "SIMPLY THE BEST". Both Lee ......”

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Mar 20,2017
Minithumbup
Lee
Jo
By: 'Lou'
Mar 20,2017
11 people found
this helpful
Well what can I say, "SIMPLY THE BEST". Both Lee and Jo have been fantastic could not have asked for a better service, kept up to date at all times and always there when I needed them. Will definitely use them again. Going to miss ...
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Comment on agent fees
Good
Was this helpful? Yes

“Gould and Harrison are the agents for the couple I ......”

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Mar 07,2017
Minithumbup
Jo
By: 'Helen'
Mar 07,2017
10 people found
this helpful
Gould and Harrison are the agents for the couple I have purchased from. Jo, especially, has been so helpful and has driven the whole process on. Hopefully I'll never move again...... but if I do, I will use Gould and Harrison!...
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Comment on agent fees
I don't know what their fees are.
Was this helpful? Yes

“We have had our house on the market for a ......”

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Mar 06,2017
Minithumbup
Lee
Jo
By: 'Mrs'
Mar 06,2017
12 people found
this helpful
We have had our house on the market for a little while. Since July/Aug 2016. As we now live in Australia most of our correspondence has been via email. Both Lee Blackman and Jo Greedy went above and beyond what is required of an Estate ...
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Comment on agent fees
Good.
Was this helpful? Yes

“We saw our dream bungalow advertised with Gould & Harrison in ......”

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Mar 06,2017
Minithumbup
Nigel
Lee
By: 'Mr'
Mar 06,2017
11 people found
this helpful
We saw our dream bungalow advertised with Gould & Harrison in Ashford. Nigel showed us around and we were smitten. We wanted to submit an offer but hadn't sold our house. Nigel said he'd sell it. And sure enough less than 13 weeks later our house was ...
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Comment on agent fees
Worth every penny for the outstanding service.
Was this helpful? Yes

“Very pleased with the service Lee provided, our house sold ......”

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Feb 25,2017
Minithumbup
Lee
By: 'Roy'
Feb 25,2017
10 people found
this helpful
Very pleased with the service Lee provided, our house sold exceptionally quickly over the asking price. Lee also helped greatly with communications with the buyer, helping resolve any issues....
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Comment on agent fees
Market price
Was this helpful? Yes

“Gould & Harrison recently sold my property and everything went very ......”

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Feb 23,2017
Minithumbup
Nigel
Lee
By: 'AndyK'
Feb 23,2017
10 people found
this helpful
Gould & Harrison recently sold my property and everything went very smoothly. It was appraised accurately, achieved very near asking price within 2 weeks of being put on the market and i was informed of each aspect of the sales process as it happened. They even did ...
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Comment on agent fees
Good
Was this helpful? Yes

“Lee was very patient for about a year whist I ......”

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Feb 20,2017
Minithumbup
Lee
By: 'Peter'
Feb 20,2017
11 people found
this helpful
Lee was very patient for about a year whist I prevaricated whether to sell my property when finally I decided to sell Lee and his team went straight into action producing photographs and sales details and producing a sale within 14 days of hitting the market,...
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Comment on agent fees
Good
Was this helpful? Yes

“I worked with Lee on the sale of my Mum's ......”

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Feb 20,2017
Minithumbup
Lee
By: 'Mark'
Feb 20,2017
9 people found
this helpful
I worked with Lee on the sale of my Mum's bungalow. This was a long drawn out sale due to the passing of my mother. After waiting for probate some 6 months after placing their offer and a couple of days before exchange the buyers starting ...
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Comment on agent fees
Reasonable and competitive
Was this helpful? Yes

“Lee was very helpful throughout the process of selling a ......”

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Feb 06,2017
Minithumbup
Lee
By: 'Sophie'
Feb 06,2017
10 people found
this helpful
Lee was very helpful throughout the process of selling a family members home. He kept us updated, was very prompt with his replies and managed to get us £40,000 over the suggested sale price that two other local estate agents had valued the property for. Would ...
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Comment on agent fees
Very reasonable fees
Was this helpful? Yes

“I can't understand the reviews on this site, Gould & Harrison ......”

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Feb 02,2017
Minithumbup
By: 'Ken'
Feb 02,2017
9 people found
this helpful
I can't understand the reviews on this site, Gould & Harrison have at all times been very helpful and dealt with the sale of my property in the utmost professional manner. I would definitely recommend them to anyone....
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Comment on agent fees
Good
Was this helpful? Yes
By: Lee Blackman
Feb 06, 2017
View all comments (1)
Dear Ken Thank you for taking the time to write such kind words. It has been a pleasure to assit you with your sales and we are always here to help. ...

“This is the worst agency I have ever got in ......”

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Mar 11,2015
Minithumbdown
By: 'X'
Mar 11,2015
2 people found
this helpful
This is the worst agency I have ever got in to. I have never been so frustrated when comes to deal with taking care of simple stuff like calling my gas supplier or managing the property....
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Was this helpful? Yes
By: Lee Blackman
Feb 02, 2017
View all comments (2)
Having not received any reply to our efforts to make contact I am sorry to see this unverified and rather negative review remains on our page, unfairly. As a letting agent we are unable set up accounts for utilities for incoming tenants as this is not a permitted activitiy. Nobody can set up accounts in other peoples names for obvious reasons. Whilst we are happy to accept constructive feedback these comments are not justified. We have made continued efforts to discuss this matter along ...

“The staff at Gould were highly efficient and very pleasant ......”

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Nov 09,2014
Minithumbup
Lee
By: 'Mrs'
Nov 09,2014
8 people found
this helpful
The staff at Gould were highly efficient and very pleasant to deal with. They managed the sale of my house extremely professionally and were quick to respond to my queries or concerns. They helped to smooth what can be a difficult process and I can ...
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Was this helpful? Yes
By: Lee Blackman
Mar 29, 2015
View all comments (1)
Thank you for your kind words, it was a genuine pleasure to act for you. It can often be very stressful when selling your home and it is good to know that our efforts to minimise that stress by maintaining good levels of communication was successful. Thank you so much for taking the time to give us such a positive review. ...

“Tried using them as sole agent for selling our property. ......”

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Nov 29,2013
Minithumbdown
Jo
By: 'Nosale'
Nov 29,2013
2 people found
this helpful
Tried using them as sole agent for selling our property. FAR too laid back. No feedback and always felt to be a nuisance. Jo tried hard - seems the only person in the office which does. Would not recommend. Very disappointed...
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Was this helpful? Yes

“My dealings with this agency have been been most unpleasant ......”

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Jul 13,2013
Minithumbdown
By: 'A'
Jul 13,2013
3 people found
this helpful
My dealings with this agency have been been most unpleasant with the exception of one member of staff (Jo). We were interested in buying a known property and keen to view it before making an offer. As a cash buyer we hoped that our interest ...
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What agent could do to change your mind?
Lack of basic customer service skills and empathy towards customers is the main issue. people buy from people so if people are rude or incourteous - guess what we don't buy and we go elsewhere!
Attached Filesnbsp;
Was this helpful? Yes
Staff picture Lee
(48)
Staff picture Jo
(22)
Staff picture Hayley
(11)
Staff picture Nigel
(10)
Staff picture Nicola
(1)
Staff picture Katie
(1)
Staff picture Sadie
(0)
Staff picture Karin
(0)

Vendor Fees

1% Plus VAT

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 03/01/2023, 2:17 PM by Lee Blackman
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 1:17 PM 03/01/2023 by Lee Blackman

Awards won by Gould & Harrison

Regional Awards won by Gould & Harrison

Individual Branch Awards

Ashford, TN24



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