Gordon & Co
4.1/5, 209 reviews
77% recommended
92% sales valuation accuracy
96% sales fee satisfaction
88% lettings valuation accuracy
83% lettings fee satisfaction
Opened in 1948, Gordon & Co. is a residential estate agency and property management company with branches in London and Hong Kong.Our staff pride themselves on their knowledge and experience, endeavouring to meet the needs of their clients, always following the latest industry procedures and building a relationship of trust. show more Opened in 1948, Gordon & Co. is a residential estate agency and property management company with branches in London and Hong Kong.

Our staff pride themselves on their knowledge and experience, endeavouring to meet the needs of their clients, always following the latest industry procedures and building a relationship of trust.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 96% £265,000 £960,000
Lettings 88% 83% £365 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
22 1 83 37 24 2 28 0 3 9
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“I would like to say thank you very much , his ......”

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Jan 06,2017
Minithumbup
Richard
By: 'Taliane'
Jan 06,2017
1 people found
this helpful
I would like to say thank you very much , his customer service is absolutely amazing. thank you so much. we are in love with our new home....
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“Richard was a great help with sorting out our move. ......”

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Dec 12,2016
Minithumbup
Richard
By: 'Eb'
Dec 12,2016
0 people found
this helpful
Richard was a great help with sorting out our move. He answered all queries quickly and fully, and kept us updated every step of the way, Jacob was also very helpful when Richard was away. Total process took us just over a week and we ...
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Comment on agent fees
Fees were very fair
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“Tarryn is a great agent. She is really nice and ......”

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Dec 02,2016
Minithumbup
Tarryn
By: 'Olga&Stefano'
Dec 02,2016
0 people found
this helpful
Tarryn is a great agent. She is really nice and helpful. She understood our needs and she helped us a lot with our property.We appreciated Tarryn as an agent a lot. Thank you Tarryn!...
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Comment on agent fees
In line with the market Agent's fees
Was this helpful? Yes

“Tarryn was fantastic, she found a number of excellent properties ......”

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Nov 25,2016
Minithumbup
Tarryn
By: 'Shahid'
Nov 25,2016
0 people found
this helpful
Tarryn was fantastic, she found a number of excellent properties that all were tailored to my requirements. Furthermore, she was punctual, professional and I would thoroughly recommend her to any prospective house hunter....
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Comment on agent fees
Good
Was this helpful? Yes

“Working with Tarryn has been great. She made the process ......”

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Nov 25,2016
Minithumbup
Tarryn
By: 'Alex'
Nov 25,2016
0 people found
this helpful
Working with Tarryn has been great. She made the process transparent and been very responsive with our preferences. We found what we needed at a price we needed. Thank you again!...
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“Richard was very helpful in helping me secure the property ......”

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Nov 24,2016
Minithumbup
Richard
By: 'Robin'
Nov 24,2016
0 people found
this helpful
Richard was very helpful in helping me secure the property at my new place. I would definitely recommend him, a top guy with good customer service and in depth knowledge of the property market....
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Comment on agent fees
Good
Was this helpful? Yes

“Tarryn has been extremely reactive, efficient and professional throughout the ......”

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Nov 24,2016
Minithumbup
Tarryn
By: 'Sophie'
Nov 24,2016
0 people found
this helpful
Tarryn has been extremely reactive, efficient and professional throughout the whole renting process. She has done her utmost to simplify the process and helped us with the paperwork. It has been a pleasure to deal with her. I would recommend her 100%....
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“Richard was fantastic in negotiating a really good deal for ......”

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Nov 04,2016
Minithumbup
Richard
By: 'Doel'
Nov 04,2016
0 people found
this helpful
Richard was fantastic in negotiating a really good deal for us in the area we wanted to continue living in. During check in where issues were found, contractors were arranged quickly to resolve these. We are now 10 days in the flat and so far so ...
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“Richard was very helpful, knowledgeable, flexible and patient. Would recommend. ......”

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Nov 01,2016
Minithumbup
Richard
By: 'Josh'
Nov 01,2016
0 people found
this helpful
Richard was very helpful, knowledgeable, flexible and patient. Would recommend. He helped us view multiple suitable places quickly, always on time or early and got all the admin sorted with minimal hasstle for us. Cheers!...
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Comment on agent fees
Good
Was this helpful? Yes

“Great and speedy service. Jacob has been very helpful in ......”

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Oct 07,2016
Minithumbup
Jacob
By: 'Alan'
Oct 07,2016
0 people found
this helpful
Great and speedy service. Jacob has been very helpful in resolving all of the issues with different parties throughout the sale. Very responsive to all queries. Highly recommended....
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Comment on agent fees
Good and competitive
Was this helpful? Yes

“Jacob has been extremely helpful in dealing with a difficult ......”

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Oct 03,2016
Minithumbup
Jacob
By: 'Craig'
Oct 03,2016
0 people found
this helpful
Jacob has been extremely helpful in dealing with a difficult purchase. As his client was overseas seller he has taken the time to steer them through the process whilst also keeping me regularly updated and following up with the seller's solicitors, who needed to be ...
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Comment on agent fees
N/A
Was this helpful? Yes

“Poor service for four years as a management agent. Problems ......”

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Sep 23,2016
Minithumbdown
By: 'Christian'
Sep 23,2016
2 people found
this helpful
Poor service for four years as a management agent. Problems ignored. No communication as to difficulties encountered. Simply uncaring and not good enough. Notice has been served....
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“Gordan & Co. appear to have received a number of positive ......”

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Jul 31,2016
Minithumbdown
Nicola
By: 'Robert'
Jul 31,2016
7 people found
this helpful
Gordan & Co. appear to have received a number of positive reviews on their estate agent / sales performance. However, it is on my experience with them as letting agents that I would like to leave a review, as my experience with them as a tenant has ...
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What agent could do to change your mind?
The enormous fees for negligible service were my primary cause for complaint.
Attached Filesnbsp;
Comment on agent fees
The enormous fees for negligible service were my primary cause for complaint.
Was this helpful? Yes
By: Cobi van den Beg
Aug 01, 2016
View all comments (1)
Dear Robert, We are sorry to hear you have been unsatisfied with our service. We take complaints extremely seriously so we will investigate this further, discuss internally and respond to you shortly. Thank you for your patience in this matter. Kind regards, Gordon & Co. ...

“I've dealt with Anscombe & Ringland and a few other reputable ......”

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Jul 19,2016
Minithumbdown
By: 'William'
Jul 19,2016
2 people found
this helpful
I've dealt with Anscombe & Ringland and a few other reputable letting agencies before. So I can make my review based on a number of instances. Terrible agents. I'm very happy I walked away before I actually paid them six months in advance. Apparently the letting ...
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Comment on agent fees
Outrageous for what they were.
Was this helpful? Yes
By: Gordon & Co.
Aug 01, 2016
View all comments (3)
Thank you for letting us know. We always appreciate customer feedback, good and bad so please be rest assured that this will be thoroughly investigated as this is not the standard of service we pride ourselves on. If you would like to provide us with any more information in regards to your complaint, please email us on [email protected]. We again, sincerely apologise that you have been dissatisfied the service you received. Kind regards, Gordon & Co. ...

“Working with Jacob and Adnan on the sale of our ......”

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Feb 24,2016
Minithumbup
Jacob
By: 'JenniL'
Feb 24,2016
0 people found
this helpful
Working with Jacob and Adnan on the sale of our flat has been second to none. We were under pressure to have our flat sold quickly to secure our next property. The flat was marketed really well, with good prospective buyers through and we were ...
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Comment on agent fees
The fee's have been what we would expect and competitive with other agents in the area.
Was this helpful? Yes

“Nice service, friendly, always available. They are flexible, understand your ......”

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Feb 17,2016
Minithumbup
Shay
By: 'Aurora'
Feb 17,2016
5 people found
this helpful
Nice service, friendly, always available. They are flexible, understand your needs and timings and really helpful. I would totally recommend it....
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Was this helpful? Yes

“Adnan,We just want to say that it was an ......”

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Feb 15,2016
Minithumbup
By: 'Howe'
Feb 15,2016
0 people found
this helpful
Adnan, We just want to say that it was an absolute pleasure to work with you. Your persistence and resolve to help us find a buyer and help us through all the hiccups along the way has been most commendable. We are new to buying ...
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Comment on agent fees
Agent fees were standard market rate. Services rendered were above what was expected.
Was this helpful? Yes

“Jacob is simply fantastic! his valuation of my property was ......”

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Jan 29,2016
Minithumbup
Jacob
By: 'Luke'
Jan 29,2016
0 people found
this helpful
Jacob is simply fantastic! his valuation of my property was spot on and his level of customer service is superb. Jacob went the extra mile in staying in touch and providing additional helpful information. He cultivates a really supportive, friendly and helpful team- thank you ...
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Comment on agent fees
Good= very fair
Was this helpful? Yes

“Great and dedicated communicator. Faced a significant number of issues ......”

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Jan 29,2016
Minithumbup
Shay
By: 'JJD'
Jan 29,2016
12 people found
this helpful
Great and dedicated communicator. Faced a significant number of issues as tenant . I had to deal with a pretty unresponsive landlord in the first week and Shay managed to solve these issues even if the property was not a managed. His commitment is outstanding. I ...
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Comment on agent fees
Standard
Was this helpful? Yes

“After a very disappointing experience with another agent I spoke ......”

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Jan 20,2016
Minithumbup
Shay
By: 'Chris'
Jan 20,2016
17 people found
this helpful
After a very disappointing experience with another agent I spoke with Shay at Gordon and Co. What can I say - he has really helped my girlfriend and I in finding our ideal first place together. Nothing was too much, always available and answering any ...
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Comment on agent fees
Fine.
Was this helpful? Yes

“Very helpful, and very responsive. Everything was concluded quickly and ......”

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Jan 18,2016
Minithumbup
Shay
By: 'gbartlett'
Jan 18,2016
19 people found
this helpful
Very helpful, and very responsive. Everything was concluded quickly and professionally. We had an issue, and it was resolved straight away....
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Comment on agent fees
Okay
Was this helpful? Yes

“The team at Gordons of Norbury were excellent in dealing ......”

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Jan 16,2016
Minithumbup
peter
By: 'claireyfairey'
Jan 16,2016
0 people found
this helpful
The team at Gordons of Norbury were excellent in dealing with the sale of our Mother's house. The house had been in our family for over 60 years and when our Mother had to move into a nursing home the house regrettably had to be sold. ...
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Comment on agent fees
acceptable fee
Was this helpful? Yes

“Shay has been very helpful in securing a new tenant ......”

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Jan 11,2016
Minithumbup
Shay
By: 'Emily'
Jan 11,2016
22 people found
this helpful
Shay has been very helpful in securing a new tenant for my rental property. He has kept me updated thought the process and his work has resulted in achieving a good tenant at the suggested monthly rental figure. Shay has responded to my phone messages ...
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Comment on agent fees
Reasonable for the excellent service provided.
Was this helpful? Yes

“This was a new build property still under development. There ......”

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Dec 31,2015
Minithumbup
Will
By: 'MT'
Dec 31,2015
0 people found
this helpful
This was a new build property still under development. There were several delays due to the developer, amounting to more than 6 months in total. Despite this difficult situation Will kept me informed of progress at all times and was helpful and apologetic throughout. In the ...
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Was this helpful? Yes

“Every person who has rented in London knows that finding ......”

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Dec 17,2015
Minithumbup
Shay
By: 'Nicola'
Dec 17,2015
30 people found
this helpful
Every person who has rented in London knows that finding a good property is tedious at the best of times. Having then found my 'perfect' property the challenge is then to work with a lettings agent which having heard stories from my friends, I was ...
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Comment on agent fees
Could always be cheaper :)
Was this helpful? Yes

“Excellent all round service, extremely professional and great communication I ......”

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Dec 03,2015
Minithumbup
Jacob
By: 'L'
Dec 03,2015
0 people found
this helpful
Excellent all round service, extremely professional and great communication I would happily recommend Jacob and the Gordon's team to anyone looking to buy or sell a property. Close to full asking price achieved in under 2 days of being on the market. the turn around time ...
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Comment on agent fees
very happy
Was this helpful? Yes

“I was really happy with the service provided by Jacob ......”

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Nov 30,2015
Minithumbup
Jacob
By: 'George'
Nov 30,2015
0 people found
this helpful
I was really happy with the service provided by Jacob Marsh from Gordon & Co throughout all the process. I definitely recommend Jacob....
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“We were very pleased with Gordon & Co., and George Beale ......”

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Oct 27,2015
Minithumbup
By: 'J'
Oct 27,2015
1 people found
this helpful
We were very pleased with Gordon & Co., and George Beale was friendly and helpful. He got us into our first choice apartment, and we couldn't be happier. We highly recommend Gordon & Co. and George....
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“I had the pleasure of using Gordon & Co in the ......”

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Oct 16,2015
Minithumbup
Jacob
By: 'Des'
Oct 16,2015
0 people found
this helpful
I had the pleasure of using Gordon & Co in the selling of my apartment in Little London Court. Jacob the branch manager was extremely helpful throughout the whole process and was very prompt in returning any calls or queries. I have used Gordon & Co previously ...
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“I use Gordon & Co in a letting capacity, in which ......”

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Oct 06,2015
Minithumbup
Jacob
By: 'Landlord15'
Oct 06,2015
0 people found
this helpful
I use Gordon & Co in a letting capacity, in which they have done a good job over the past two years. Communication from Jacob has been good and he has quickly found me tenants both times....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:22 AM 30/07/2019 by Ariella

Awards won by Gordon & Co

Regional Awards won by Gordon & Co

Individual Branch Awards

London, SW16



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