Gordon & Co
4.1/5, 209 reviews
77% recommended
92% sales valuation accuracy
96% sales fee satisfaction
88% lettings valuation accuracy
83% lettings fee satisfaction
Opened in 1948, Gordon & Co. is a residential estate agency and property management company with branches in London and Hong Kong.Our staff pride themselves on their knowledge and experience, endeavouring to meet the needs of their clients, always following the latest industry procedures and building a relationship of trust. show more Opened in 1948, Gordon & Co. is a residential estate agency and property management company with branches in London and Hong Kong.

Our staff pride themselves on their knowledge and experience, endeavouring to meet the needs of their clients, always following the latest industry procedures and building a relationship of trust.

Contact Us

Latest Reviews

 View all Reviews 209
23rd Jan 2023
reviewed by 'Victim12'
“Useless Property management company. Avoid unless you really have to. Take ages to help with problems, won't hesitate to steal ......”
6th Sep 2022
reviewed by 'Jamie'
“Chris at Gordon and Co. Norbury was an absolute pleasure to work with as a first time home buyer. He ......”
21st Aug 2022
reviewed by 'Jessica Lightowler'
“Excellent service, knowledge and guidance from Chris Read who helped with the purchase of my first property. Great communication and ......”
20th Aug 2022
reviewed by 'Wayne Foster'
“Chris Read at the Gordon an Co Norbury branch was very helpful and informative an gave his honest opinion throughout ......”
28th Jul 2022
reviewed by 'Hilary'
“Very attentive and helpful. Gave honest advice about realistic sale values and always responded swifly to queries to progress with ......”
28th Jul 2022
reviewed by 'One The Elephant 1208'
“Avoid them unless you want to get ripped off.After moving out of one of their apartments on June 11th 2022, ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 96% £265,000 £960,000
Lettings 88% 83% £365 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
22 1 83 37 24 2 28 0 3 9
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA TPOS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Gordon & Co Branches (view all 4)
London, SW11
London, SW16
Strata Pavillion Branch, SE1
Tower Bridge London, SE1

“Richard was of real help during the initial process of ......”

Share on :
Jul 20,2017
Minithumbup
claim your profile
Richard
By: 'George'
Jul 20,2017
0 people found
this helpful
Richard was of real help during the initial process of finding a flat, and then provided efficient and professional support throughout negotiations with the landlord etc. The whole process took less than 2 weeks from searching through to moving in - I would definitely recommend....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Richard was very helpful throughout the renting process, replied almost ......”

Share on :
Jul 07,2017
Minithumbup
claim your profile
Richard
By: 'Oleg'
Jul 07,2017
0 people found
this helpful
Richard was very helpful throughout the renting process, replied almost immediately and had a good knowledge of the property (which I rented eventually) and the area around it....
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“By far the most combative/unhelpful person I've ever dealt ......”

Share on :
Jun 29,2017
Minithumbdown
claim your profile
Nazia
By: 'David'
Jun 29,2017
0 people found
this helpful
By far the most combative/unhelpful person I've ever dealt with.. Was almost like she was getting enjoyment out of having the little authority she had to manage a property, and treat tenants like dirt. The notion to introduce laws to abolish unfair Agency fees, ...
read full review
Comment on agent fees
Extortionate, and they will try on fees that aren't even in your tenancy agreement.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Richard was a real professional replying to all of our ......”

Share on :
Jun 19,2017
Minithumbup
claim your profile
Richard
By: 'Kostas'
Jun 19,2017
0 people found
this helpful
Richard was a real professional replying to all of our queries, very helpful and supportive. Everything ran smoothly and quickly. I would definitely recommend Richard and Gordon Agency....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Richard was very helpful through the entire process of securing ......”

Share on :
Jun 16,2017
Minithumbup
claim your profile
Richard
By: 'George'
Jun 16,2017
0 people found
this helpful
Richard was very helpful through the entire process of securing my rental apartment, and was able to assist me to find the right apartment that satisfied my requirements....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I had an amazing service and support through out the ......”

Share on :
Jun 15,2017
Minithumbup
claim your profile
William
By: 'Shahenda'
Jun 15,2017
0 people found
this helpful
I had an amazing service and support through out the whole process starting with the understanding of my requirements and quick response less debate and words turn into action with a smooth transaction and move. I am extremely happy and satisfied with the service and ...
read full review
Comment on agent fees
He was amazing and supportive and was able to get alternatives and solutions in less time and without a lot of fuss and he ensured a smooth transaction and move.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Please, please, please avoid them.This is the kind of ......”

Share on :
Jun 14,2017
Minithumbup
By: 'Filip'
Jun 14,2017
1 people found
this helpful
Please, please, please avoid them. This is the kind of company that you're warned about when you hear about housing in London. We rented an apartment in the Strata building and here's everything that went wrong: 1. Ridiculous fees. Apart from referencing, you pay £360 for the ...
read full review
Comment on agent fees
You pay them £360 for the contract. Then £90 if you want to extend it. Every year. Minimum charge for all repairs are £30 per the contract. There's a "check out fee" of £90 in the contract. So yeah, it's a ripoff.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very unpleasant experience . This agency is Not supporting tenants , they ......”

Share on :
Jun 09,2017
Minithumbdown
claim your profile
Nicola
By: 'Anaita'
Jun 09,2017
2 people found
this helpful
Very unpleasant experience . This agency is Not supporting tenants , they are 100% on landlords side . Huge fees for checkout . Charged me for every little old curtain that was olreasy old when I moved in ! when I moved in I was silly not to take photos and ...
read full review
Comment on agent fees
Outrages
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I recently changed agents due to the old agent not ......”

Share on :
Jun 02,2017
Minithumbup
claim your profile
Tarryn
By: 'DL'
Jun 02,2017
0 people found
this helpful
I recently changed agents due to the old agent not performing as expected and Jacob was very informative initially based on my first contact. He was very quick to arrange a photographer and do the listing online which led to Tarryn renting out the flat ...
read full review
Comment on agent fees
In line with what I expect
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Unfortunately this company have been employed to manage the block ......”

Share on :
May 08,2017
Minithumbdown
By: 'Sarah'
May 08,2017
3 people found
this helpful
Unfortunately this company have been employed to manage the block where I own a flat. If I could give them a 0 then I would. Absolutely shocking service, Management totally incompetent, rude, unhelpful and seemingly do as close to nothing as they can for the money. ...
read full review
Comment on agent fees
Extortionate!
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Gordon & Co.
May 15, 2017
View all comments (1)
Dear Sarah, I am sorry to hear you have been unhappy with the service of our Reigate Block Management team. Please may you email us at: [email protected] with who you were dealing with and your property address? I will personally look into this for you. Many thanks, Gordon & Co. ...

“Different viewings were arranged on rather short notice. The tenancy ......”

Share on :
May 03,2017
Minithumbup
claim your profile
Richard
By: 'Vangelis'
May 03,2017
0 people found
this helpful
Different viewings were arranged on rather short notice. The tenancy offer was accepted quickly & in the short time as previously discussed. Communication has been easy & effective. Overall, I am really happy with Richard & the level of services provided....
read full review
Comment on agent fees
Gordon & Co's fees are cheaper than other London agents.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Can't say enough good things about Tarryn. She is professional, ......”

Share on :
Apr 21,2017
Minithumbup
claim your profile
Tarryn
By: 'Kate'
Apr 21,2017
0 people found
this helpful
Can't say enough good things about Tarryn. She is professional, genuine and really engages with her customers. She is quick to get a sense of what you are actually looking for and doesn't waste time with bad fits. She is honest and manages expectations very ...
read full review
Comment on agent fees
Not relevant
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Tarryn was very professional and resourceful in helping me to ......”

Share on :
Apr 21,2017
Minithumbup
claim your profile
Tarryn
By: 'London'
Apr 21,2017
0 people found
this helpful
Tarryn was very professional and resourceful in helping me to successfully secure a good rental agreement for a one-bedroom apartment in Bow in East London. She was very thorough and generous with her time, including helping me to identify several terms to include in the ...
read full review
Comment on agent fees
Fees were reasonable, probably a typical baseline level in London, and certainly significantly less than several other well-known estate agency brands.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“This is our first experience of using an estate agent ......”

Share on :
Apr 18,2017
Minithumbup
claim your profile
Richard
By: 'Lucy'
Apr 18,2017
0 people found
this helpful
This is our first experience of using an estate agent as we have only ever rented privately and it has so far turned out to be a good experience! Richard is lovely and very helpful - he contacted the landlord to ask if they could ...
read full review
Comment on agent fees
They were reduced to £250 incl. VAT
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“It was such a pleasure to have Tarryn as our ......”

Share on :
Apr 18,2017
Minithumbup
claim your profile
Tarryn
By: 'Laurence'
Apr 18,2017
0 people found
this helpful
It was such a pleasure to have Tarryn as our estate agent! She was very helpful and friendly and responded to our calls and emails within no time. We really appreciated the effort she put in order to ensure our search of a new home ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I was provided excellent service throughout this process. She answered ......”

Share on :
Apr 18,2017
Minithumbup
claim your profile
Tarryn
By: 'Thirushen87'
Apr 18,2017
0 people found
this helpful
I was provided excellent service throughout this process. She answered all questions and was always willing to provide information in a timely manner....
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“My experience of Gordon & Co and Richard could not be ......”

Share on :
Apr 12,2017
Minithumbup
claim your profile
Richard
By: 'Beth'
Apr 12,2017
0 people found
this helpful
My experience of Gordon & Co and Richard could not be better. Efficient, responsive and just really easy to work with....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Jacob and Richard were extremely helpful with regards to our ......”

Share on :
Mar 24,2017
Minithumbup
claim your profile
Jacob
By: 'Sam'
Mar 24,2017
0 people found
this helpful
Jacob and Richard were extremely helpful with regards to our property. The viewing was arranged on short notice and we were promptly greeted at the flat. The tenancy offer was accepted quickly and the service provided throughout was excellent. Jacob arranged for a full repaint ...
read full review
Comment on agent fees
Excellent
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Tarryn was extremely helpful and friendly, quickly sorting us out ......”

Share on :
Mar 22,2017
Minithumbup
claim your profile
Tarryn
By: 'George'
Mar 22,2017
0 people found
this helpful
Tarryn was extremely helpful and friendly, quickly sorting us out with the necessary documents to secure our dream place in Bermondsey. She answered our questions quickly and was a fantastic help in making our move in as smooth as possible (especially with a few tense ...
read full review
Comment on agent fees
good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I would recommend Gordon & Co as a letting agent- having ......”

Share on :
Mar 22,2017
Minithumbup
claim your profile
Richard
By: 'jhollywood'
Mar 22,2017
0 people found
this helpful
I would recommend Gordon & Co as a letting agent- having rented in London for five years and dealt with multiple agents in the past, their straightforward and non-pushy approach was refreshing. Richard was a pleasure to deal with and helped to ensure a smooth negotiation....
read full review
Comment on agent fees
Although I disagree with tenants being required to pay fees, Gordon & Co's fees are considerably cheaper than many other London agents and from my experience you receive a better service in return.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great help all the way. Richard took me to a ......”

Share on :
Mar 20,2017
Minithumbup
claim your profile
Richard
By: 'Mr.'
Mar 20,2017
0 people found
this helpful
Great help all the way. Richard took me to a viewing from an initial phone call at 9am on Monday morning and we had keys and were moved in by Thursday afternoon! Great, fast help all the way....
read full review
Comment on agent fees
Fees are reasonable compared to many other agencies.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Richard McRoberts has been very helpful and very professional. He ......”

Share on :
Mar 18,2017
Minithumbup
claim your profile
Richard
By: 'Bernd'
Mar 18,2017
0 people found
this helpful
Richard McRoberts has been very helpful and very professional. He is a fast responder and definitely a go to guy!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great Service,thanks to Richard,we love the home you ......”

Share on :
Mar 08,2017
Minithumbup
claim your profile
Richard
By: 'Serg'
Mar 08,2017
0 people found
this helpful
Great Service, thanks to Richard, we love the home you found for us and we will recommend Richard to our friends to help with their search...
read full review
Comment on agent fees
good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“An honest and excellent service. Communication prompt and effective. A ......”

Share on :
Mar 03,2017
Minithumbup
claim your profile
Richard
By: 'Mr.'
Mar 03,2017
0 people found
this helpful
An honest and excellent service. Communication prompt and effective. A hospitable and genuine character.We were well taken care of....
read full review
Comment on agent fees
Good agent fees compared to other agents.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Right from the start, Richard has dealt with us in ......”

Share on :
Feb 20,2017
Minithumbup
claim your profile
Richard
By: 'Manvir'
Feb 20,2017
0 people found
this helpful
Right from the start, Richard has dealt with us in regards to moving into a new home and right from the start he has been very helpful. Richard has always remained in contact, giving us updates on the process and progress of our application. He ...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The only reason these people received 1 star is because I ......”

Share on :
Jan 29,2017
Minithumbdown
By: 'E'
Jan 29,2017
3 people found
this helpful
The only reason these people received 1 star is because I couldn't give 0. They messed us around to no end before we got the place, telling us we had an apartment then canceling multiple times When in the apartment they made promises about repairing damaged but ...
read full review
Comment on agent fees
Daylight Robbery
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Gordon & Co.
Jan 30, 2017
View all comments (1)
Dear E, I am sorry to hear this, this is not the sort of service we expect from our staff. Please may you email me your property address and contact details so I can look into this further for you? Our email is: [email protected] Kind regards, Gordon & Co. ...

“Tarryn was professional and easy to deal with from start ......”

Share on :
Jan 24,2017
Minithumbup
claim your profile
Tarryn
By: 'Steve'
Jan 24,2017
0 people found
this helpful
Tarryn was professional and easy to deal with from start to finish. Myself and my partner rented a London property in January and due to the quick move time (around 2 weeks from viewing to move in date) we needed prompt responses to our questions along ...
read full review
Comment on agent fees
Good - Below average for the London rental market
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Gordon&Co have managed my letting of a flat off ......”

Share on :
Jan 16,2017
Minithumbup
claim your profile
Jacob
By: 'MIke'
Jan 16,2017
0 people found
this helpful
Gordon&Co have managed my letting of a flat off Tooley Street SE1 for the past 10+ years. I have always been very satisfied with the quality of their letting service so they were natural choice of selling agents once I decided to sell the flat. ...
read full review
Comment on agent fees
Gordon&Co charged me 1.5%. I don't think that is out of market
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Tarryn was incredibly helpful in leading the process of renting ......”

Share on :
Jan 12,2017
Minithumbup
claim your profile
Tarryn
By: 'Zhana'
Jan 12,2017
0 people found
this helpful
Tarryn was incredibly helpful in leading the process of renting a new flat. She handled the communication with the landlord in an excellent manner and was incredibly fast and responsive to all our inquiries. She keeps handling our inquiries and we are overall very impressed ...
read full review
Comment on agent fees
Fees are more than reasonable.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Taryn was so helpful and really took an interest in ......”

Share on :
Jan 10,2017
Minithumbup
claim your profile
Tarryn
By: 'Bianca'
Jan 10,2017
0 people found
this helpful
Taryn was so helpful and really took an interest in delivering exactly what I asked for. It made a potentially stressful situation feel so much easier....
read full review
Comment on agent fees
Reasonable.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:22 AM 30/07/2019 by Ariella

Awards won by Gordon & Co

Regional Awards won by Gordon & Co

Individual Branch Awards

London, SW16



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn