Gordon & Co
4.1/5, 209 reviews
77% recommended
92% sales valuation accuracy
96% sales fee satisfaction
88% lettings valuation accuracy
83% lettings fee satisfaction
Opened in 1948, Gordon & Co. is a residential estate agency and property management company with branches in London and Hong Kong.Our staff pride themselves on their knowledge and experience, endeavouring to meet the needs of their clients, always following the latest industry procedures and building a relationship of trust. show more Opened in 1948, Gordon & Co. is a residential estate agency and property management company with branches in London and Hong Kong.

Our staff pride themselves on their knowledge and experience, endeavouring to meet the needs of their clients, always following the latest industry procedures and building a relationship of trust.

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Latest Reviews

 View all Reviews 209
23rd Jan 2023
reviewed by 'Victim12'
“Useless Property management company. Avoid unless you really have to. Take ages to help with problems, won't hesitate to steal ......”
6th Sep 2022
reviewed by 'Jamie'
“Chris at Gordon and Co. Norbury was an absolute pleasure to work with as a first time home buyer. He ......”
21st Aug 2022
reviewed by 'Jessica Lightowler'
“Excellent service, knowledge and guidance from Chris Read who helped with the purchase of my first property. Great communication and ......”
20th Aug 2022
reviewed by 'Wayne Foster'
“Chris Read at the Gordon an Co Norbury branch was very helpful and informative an gave his honest opinion throughout ......”
28th Jul 2022
reviewed by 'Hilary'
“Very attentive and helpful. Gave honest advice about realistic sale values and always responded swifly to queries to progress with ......”
28th Jul 2022
reviewed by 'One The Elephant 1208'
“Avoid them unless you want to get ripped off.After moving out of one of their apartments on June 11th 2022, ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 96% £265,000 £960,000
Lettings 88% 83% £365 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
22 1 83 37 24 2 28 0 3 9
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS
Rankings
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Estate agents
Letting agents
Latest Properties

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Gordon & Co Branches (view all 4)
London, SW11
London, SW16
Strata Pavillion Branch, SE1
Tower Bridge London, SE1

“One of the best services ever, courtesy and helpfulness during ......”

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Dec 22,2017
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Rahan
By: 'Dave'
Dec 22,2017
0 people found
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One of the best services ever, courtesy and helpfulness during all the process! Really clear and satisfying explaining all the papers. High recommend...
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Good
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“From my experience, since the day I started to search ......”

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Dec 13,2017
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Rahan
By: 'Pocky'
Dec 13,2017
0 people found
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From my experience, since the day I started to search properties on Gordon&Co, the agent is friendly and kind to introduce me to the ideal home for me. They are friendly and fast in responding to every question. Comparing to some of the other ...
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“As just moving to the UK and needing a nice ......”

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Dec 08,2017
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Rahan
By: 'Marie'
Dec 08,2017
0 people found
this helpful
As just moving to the UK and needing a nice apartment quickly, we were very pleased with Rahan. He was patient and took the time to arrange viewings the same afternoon we walked in the agency because we only had a few hours in London. ...
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“Rahan at Gordon and Co was very helpful in helping ......”

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Dec 07,2017
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Rahan
By: 'Aaron'
Dec 07,2017
0 people found
this helpful
Rahan at Gordon and Co was very helpful in helping me find a great apartment and getting it secured. He was very patient with me while I shopped around, and he was very accommodating and thoughtful and persistent in negotiations. The process was as smooth ...
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Comment on agent fees
Fees are typically; in my case they were somewhat less because of specific conditions.
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“I dealt with both Chris and Rahan to secure a ......”

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Dec 07,2017
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Christopher
By: 'Dmitry'
Dec 07,2017
0 people found
this helpful
I dealt with both Chris and Rahan to secure a rental property, and I was impressed with the service provided. They understood my needs and stayed on top of my case from day 1, which was necessary considering that I had to move my family during ...
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“Hi there. Very happy with the support provided by Rahan ......”

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Dec 07,2017
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Rahan
By: 'Olivier'
Dec 07,2017
0 people found
this helpful
Hi there. Very happy with the support provided by Rahan Malik, who understood immediately my requirements. I would certainly consider dealing with him and Gordon & Co in the future. Thanks...
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Comment on agent fees
Good experience overall, but I believe that some similar apt are rented to a slightly cheaper price than mine, this should be looked at , in case I consider extending the lease agreement next year. Thanks
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“Rahan provided extremely helpful advice for my searching of property, ......”

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Dec 07,2017
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Rahan
By: 'LLLLLL'
Dec 07,2017
0 people found
this helpful
Rahan provided extremely helpful advice for my searching of property, did several viewings on the list of my most wanted property, very general advice on the location, housing conditions etc. He also made a bargain with the landlord on the rental prices, so, overall his ...
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Comment on agent fees
Fair price
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“I would like to thank Richard for all his help ......”

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Nov 30,2017
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Richard
By: 'John'
Nov 30,2017
0 people found
this helpful
I would like to thank Richard for all his help with my recent purchase of an apartment. I was relocating from Scotland and found the English property system was completely different to Scotland. Richard was great at communicating and even when he went on holiday ...
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“Truly unprofessional. As someone with a background in this industry ......”

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Nov 28,2017
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By: 'M.B'
Nov 28,2017
0 people found
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Truly unprofessional. As someone with a background in this industry who moves around a lot in the UK, I have worked with many letting agents. I have never in my life had a worse experience in the UK - probably the worst agency in London. ...
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“Just moved into a new flat managed by Gordon & Co. ......”

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Nov 25,2017
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Richard
By: 'Florian'
Nov 25,2017
0 people found
this helpful
Just moved into a new flat managed by Gordon & Co. The agent Richard did a great job securing the prooerty for me, and also helped me on a few follow up questions I had after moving in. A move is always somewhat stressful, but this ...
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“I had to remind them that giving false information, wrong ......”

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Nov 17,2017
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By: 'Not'
Nov 17,2017
4 people found
this helpful
I had to remind them that giving false information, wrong claiming and unfair practices is an offence under the Unfair Trading Regulations 2008. For example, they produce a fake inventory report that was not signed by both parties and tell you that it was genuine. They ...
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“Will not be using them again they rip you off ......”

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Nov 16,2017
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By: 'Daylight'
Nov 16,2017
0 people found
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Will not be using them again they rip you off when trying to get deposit back!! Not impressed at all!...
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Comment on agent fees
Very expensive make sure you read terms and conditions check it fee £95 pounds and above.
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“Nice people to work with and helpful in finding us ......”

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Nov 07,2017
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By: 'RotherhitheRenter'
Nov 07,2017
0 people found
this helpful
Nice people to work with and helpful in finding us a flat to rent. Always quick to respond via email...
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Comment on agent fees
The fees were reasonable and the agent was up front with costs
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“For many foreigners who want to sell their properties, the ......”

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Oct 30,2017
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Jacob
By: 'Mr'
Oct 30,2017
1 people found
this helpful
For many foreigners who want to sell their properties, the one obvious challenge they face is choosing the RIGHT real estate agent. One who is professional & honest and able to put his client's interest before his fees. Among many agents to choose from, we finally ...
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Comment on agent fees
Good
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“We were thoroughly impressed with Tarryn Hellyar at Gordon & Co. ......”

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Oct 26,2017
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By: 'Tanya'
Oct 26,2017
0 people found
this helpful
We were thoroughly impressed with Tarryn Hellyar at Gordon & Co. Throughout the whole process she was very easy to work with, extremely professional and very helpful with any queries we had. She obviously had the landlord as well as our best interest in mind. We ...
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“Richard was fantastic - I moved from abroad to London ......”

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Oct 16,2017
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Richard
By: 'Sabine'
Oct 16,2017
0 people found
this helpful
Richard was fantastic - I moved from abroad to London and his prompt replies and help took away a lot of my worries about arranging my new home. Very service oriented and puts his client first!! Much appreciated and thanks for all your help Richard!...
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“deposit hasn't been return after 1.5months, they keep coming up ......”

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Oct 11,2017
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By: 'C'
Oct 11,2017
3 people found
this helpful
deposit hasn't been return after 1.5months, they keep coming up with random issues eg: auto-renew the contract, fingerprints in the flat, grey scratches on the wall, agent on holiday etc. They tried their best to get time to try to inspect til they can renew ...
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Comment on agent fees
NOT Cheap but within our range, but NO service provided!
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“Viewed a property in Greenwich. I indicated that I was ......”

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Sep 26,2017
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Tarryn
By: 'Nadhrah'
Sep 26,2017
0 people found
this helpful
Viewed a property in Greenwich. I indicated that I was very interested and would put in an offer immediately after speaking to my husband. Tarryn was very condescending when I asked whether the area was safe and proceeded to give me a lecture. I put ...
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“Richard was absolutely great! Responded very quickly to all my ......”

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Sep 05,2017
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Richard
By: 'Vics'
Sep 05,2017
0 people found
this helpful
Richard was absolutely great! Responded very quickly to all my queries and ensured everything went smoothly! Would highly recommend and would use again!...
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“Richard was very friendly and helpful anytime we needed him. ......”

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Aug 29,2017
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Richard
By: 'Anya'
Aug 29,2017
0 people found
this helpful
Richard was very friendly and helpful anytime we needed him. He's well-organised and reliable. Also, Gordon&Co helped us to negotiate the price with the landlord. Overall, very positive....
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Comment on agent fees
Gordon&Co is probably not the cheapest one, but there is a good service quality too.
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“Richard was friendly and professional throughout the letting process. He ......”

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Aug 24,2017
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Richard
By: 'Lily'
Aug 24,2017
0 people found
this helpful
Richard was friendly and professional throughout the letting process. He answered emails efficiently and the information provided was accurate and helpful. Richard does a lot to counter the bad reputation that estate agents often receive....
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Comment on agent fees
Reasonable
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“Richard was very accommodating throughout the moving process, and was ......”

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Aug 21,2017
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Richard
By: 'D'
Aug 21,2017
0 people found
this helpful
Richard was very accommodating throughout the moving process, and was crucially very responsive in a fast-changing environment. Would definitely recommend!...
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Comment on agent fees
Good
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“Tarryn was very helpful is negotiating with the land lord ......”

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Aug 18,2017
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Tarryn
By: 'Hannah'
Aug 18,2017
0 people found
this helpful
Tarryn was very helpful is negotiating with the land lord and making sure everything was ticking along, even though she was on annual leave herself!...
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“Richard has been very helpful and very professional to answer ......”

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Aug 06,2017
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Richard
By: 'Victorien'
Aug 06,2017
0 people found
this helpful
Richard has been very helpful and very professional to answer our questions and organise the viewing and initial process. I definitely recommend Richard....
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“We had an appointment for viewing with Richard, and traveled ......”

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Jul 26,2017
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Richard
By: 'GG'
Jul 26,2017
0 people found
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We had an appointment for viewing with Richard, and traveled a 40 mins tube ride to be there on time, only to receive a call from Richard, just 10 minutes before the appointment (and while we were on the spot), that the property had already been let ...
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By: Gordon & Co.
Jul 26, 2017
View all comments (1)
Dear GG, I am very sorry to hear that you are unhappy with the service you have received. Unfortunately, the fast-paced nature of lettings means that offers can be approved and properties taken off the market at short notice. We do however apologise for any inconvenience caused and for your time wasted travelling to view the property. We pride ourselves in our customer service and would not cancel a viewing last minute under any other circumstance. We wish you all the best with your pr ...

“Richard was helpful and professional, he arrange a viewing very ......”

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Jul 25,2017
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Richard
By: 'Nick'
Jul 25,2017
0 people found
this helpful
Richard was helpful and professional, he arrange a viewing very quickly on the same day I called him on a new build flat I was interested in on the Gordon and Co website. We arrange to meet a few hours after my call on the ...
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“After we moved in, some of the queries were not ......”

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Jul 24,2017
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Tarryn
By: 'Diego'
Jul 24,2017
0 people found
this helpful
After we moved in, some of the queries were not answered directly by Tarryn and instead, they were redirected to a different person. I think that this is ok. However, I still have an unanswered question and at this point, I don't know who should ...
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“Jacob is an efficient professional property agent. He is very ......”

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Jul 22,2017
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Jacob
By: 'Ben'
Jul 22,2017
0 people found
this helpful
Jacob is an efficient professional property agent. He is very helpful and efficient to tackle issues. His astute market sense lets him to quickly help landlord to find suitable tenant....
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Comment on agent fees
It's worth to pay this Agent's fees.
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“We had a really good experience renting apartment from Tarryn, ......”

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Jul 21,2017
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Tarryn
By: 'Meng'
Jul 21,2017
0 people found
this helpful
We had a really good experience renting apartment from Tarryn, she has always been very very helpful. We enjoyed our apartment a lot and would like to recommend her to everyone who is loolimg for renting....
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“Good clear communication, fast and prompt response, good experience overall ......”

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Jul 21,2017
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Tarryn
By: 'Neville'
Jul 21,2017
0 people found
this helpful
Good clear communication, fast and prompt response, good experience overall with Tarryn. However I feel I over paid as far as the rent goes since the market value was about £75 to 100 less than what I am paying....
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Comment on agent fees
Fees seem high considering that a colleague got a similar flat in the same building for at least a hundred pounds lesser that what I paid.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:22 AM 30/07/2019 by Ariella

Awards won by Gordon & Co

Regional Awards won by Gordon & Co

Individual Branch Awards

London, SW16



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