Gordon & Co
4.1/5, 209 reviews
77% recommended
92% sales valuation accuracy
96% sales fee satisfaction
88% lettings valuation accuracy
83% lettings fee satisfaction
Opened in 1948, Gordon & Co. is a residential estate agency and property management company with branches in London and Hong Kong.Our staff pride themselves on their knowledge and experience, endeavouring to meet the needs of their clients, always following the latest industry procedures and building a relationship of trust. show more Opened in 1948, Gordon & Co. is a residential estate agency and property management company with branches in London and Hong Kong.

Our staff pride themselves on their knowledge and experience, endeavouring to meet the needs of their clients, always following the latest industry procedures and building a relationship of trust.

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Latest Reviews

 View all Reviews 209
23rd Jan 2023
reviewed by 'Victim12'
“Useless Property management company. Avoid unless you really have to. Take ages to help with problems, won't hesitate to steal ......”
6th Sep 2022
reviewed by 'Jamie'
“Chris at Gordon and Co. Norbury was an absolute pleasure to work with as a first time home buyer. He ......”
21st Aug 2022
reviewed by 'Jessica Lightowler'
“Excellent service, knowledge and guidance from Chris Read who helped with the purchase of my first property. Great communication and ......”
20th Aug 2022
reviewed by 'Wayne Foster'
“Chris Read at the Gordon an Co Norbury branch was very helpful and informative an gave his honest opinion throughout ......”
28th Jul 2022
reviewed by 'Hilary'
“Very attentive and helpful. Gave honest advice about realistic sale values and always responded swifly to queries to progress with ......”
28th Jul 2022
reviewed by 'One The Elephant 1208'
“Avoid them unless you want to get ripped off.After moving out of one of their apartments on June 11th 2022, ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 96% £265,000 £960,000
Lettings 88% 83% £365 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
22 1 83 37 24 2 28 0 3 9
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS
Rankings
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Estate agents
Letting agents
Latest Properties

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Gordon & Co Branches (view all 4)
London, SW11
London, SW16
Strata Pavillion Branch, SE1
Tower Bridge London, SE1

“They are all nice until you move out. Findi......”

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Oct 07,2019
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By: 'Emre'
Oct 07,2019
2 people found
this helpful
They are all nice until you move out. Finding all the little things to deduct from your deposit. They want to charge 70 GBP + VAT for a missing battery and a dusty vent (which the cleaner they hired and I paid for -over 400 GBP - for ...
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“"I would highly recommend these estate agents......”

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Sep 05,2019
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Debola
By: 'Ines'
Sep 05,2019
0 people found
this helpful
"I would highly recommend these estate agents to anyone. Lee, Debola and Dominic were really easy to deal with, and kept me informed every step of the way. I very much appreciated their continued communication, hard work and wise counsel, especially because I was overseas. ...
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“Edmund...”

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Sep 05,2019
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By: 'Mina'
Sep 05,2019
0 people found
this helpful
I was recently helped by Edmund in securing a flat and just wanted to say that if the rest of the team is like Edmund I would definitely recommend the agency. Edmund was available every time I called and emailed, patiently responded to all of ...
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“Fabulous buying experience!...”

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Aug 05,2019
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Patricia
By: 'Patricia'
Aug 05,2019
0 people found
this helpful
I bought, and Chris (my contact) was amazing. We kept in touch throughout and nothing was too much for him to do. I'd definitely buy through Gordon & Co. again....
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“Outstanding Service...”

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Jun 03,2019
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Jacob
By: 'Outstanding'
Jun 03,2019
0 people found
this helpful
Over the years I have worked closely with Jabob's team (Tarryn, Richard, and Becky), and I have found them all a delight to work with. They are extremely efficient in all areas of the letting industry, offering me advice, support, marketing and admin support for ...
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Comment on agent fees
Good
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“Excellent service - friendly, helpful and efficient...”

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May 17,2019
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Jacob
By: 'Vicki'
May 17,2019
0 people found
this helpful
Jacob Marsh and his team helped me purchase my flat in Queen Elizabeth Street, and then, when I unexpectedly had to move for work, also helped me rent it out. Doing business with the team has been a pleasure on both transactions. The team worked ...
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I get great service and am happy to pay the fees. Jacob and his team have often gone the extra mile when I've needed their help and I'm grateful for their prompt and professional assistance.
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“Avoid them!...”

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Apr 09,2019
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By: 'Tyler'
Apr 09,2019
4 people found
this helpful
Avoid renting any property through this estate agents. Good at the beginning of the tenancy when you have paid them a fortune (£390 admin fees) to move in!!! Extremely awful when you move out and they try to rob your deposit by picking on useless things ...
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By: Kate
May 03, 2019
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I had the exact same experience almost word for word. They were fine up until the landlord wanted to renew with a new agency and then we were considered an inconvenience. ...

“Hypocrite and and thieves...”

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Apr 03,2019
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By: 'IHATEGORDONCO'
Apr 03,2019
3 people found
this helpful
Probably the worst letting agents we ever encountered. They will pretend to be nice to you at the beginning so you can put down your money. Once you check out, they will try everything they could to rip you off no matter what. Bunch of ...
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Comment on agent fees
with your level of service, definitely too mediocre and overpriced
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“Terrible company...”

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Mar 10,2019
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By: 'Disappointed'
Mar 10,2019
1 people found
this helpful
Gordon and Co Battersea will try take any money they can from you and rip you off. Extremely slow to solve any problems that arise in the property, no matter what the urgency- hugely incompetent. Tried to hold bond for ridiculous reasons that they could ...
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“Do not get involved with them!...”

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Nov 14,2018
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By: 'Rui'
Nov 14,2018
2 people found
this helpful
Was a tenant for 2 years on a flat represented by them, and the experience with them was awful. Helpless, trying to rob money from us at least 3 times and the deposit took 5 months to recover it, after going to TDS. Theses guys just want our ...
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“Made the stressful times very easy!...”

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Oct 16,2018
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Will
By: 'Westbourne'
Oct 16,2018
0 people found
this helpful
Will Tenquist made my moving experience very easy and enjoyable! He was always quick to answer my question and very polite....
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Comment on agent fees
Good
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“finding new tenants excellent...”

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Oct 09,2018
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Rumz
By: 'patrick'
Oct 09,2018
0 people found
this helpful
rumz is an excellent agent , very good at his job don't loose this agent to another agent the best...
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Comment on agent fees
good
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“No organisation - lacking professionalism...”

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Jun 16,2018
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By: '1234ABCD'
Jun 16,2018
4 people found
this helpful
Having read a number of negative views about Gordon & Co i was inclined to believe that the majority of these were down to clients who lacked experience in the renting market - however, sadly now I see why there is a common theme with these ...
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Comment on agent fees
Above Average
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“A pleasure to work with....”

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Jun 14,2018
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Debola
By: 'Fraser'
Jun 14,2018
0 people found
this helpful
I have nothing but praise for the team at Gordon & Co. They sold my flat during what turned out to be very difficult conditions for the London property market. Despite taking longer than we hoped, they remained enthusiastic, supportive and proactive. They continuously worked hard ...
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“Poor Service & Outrageous delay getting the deposit back....”

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May 16,2018
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Nicola
By: 'Irene'
May 16,2018
4 people found
this helpful
During our tenancy our claims were answered late and when we left the flat it took three months to take our deposit back. Innitially the offer was trying to reduce the deposit to almost 50% and after numerous emails we got to a reasonable amount.. but ...
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Comment on agent fees
After delivering a poor service, the last fees should not have been charged... it feels like a joke having to pay an extra fee.
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“Great experience! Richard was helpful, prompt and friendly....”

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Apr 15,2018
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Richard
By: 'Adrian'
Apr 15,2018
0 people found
this helpful
Our experience in working with Richard was flawless. From the moment I sent the inqury for the property advertised by Gordon&Co. to the moving day he was there for us keeping us updated with the process. We really appreciated that he didn't sent us ...
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“Very responsive and helpful...”

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Mar 26,2018
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Richard
By: 'Miguel'
Mar 26,2018
0 people found
this helpful
Throughout the process it was a pleasure working with Richard who ensured we were well coordinated from viewing all the way to moving in. He was extremely responsive on e-mails with any queries, and good at chasing up in regards to admin to-dos. Very good ...
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“Letting and sale...”

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Mar 24,2018
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Rumz
By: 'Dorothy'
Mar 24,2018
0 people found
this helpful
I first met manager Ryan Gray who saw immediately what I needed and passed me on to the superbly efficient Rumz Habib who managed the letting of my Battersea flat for over five years. Rumz found me fantastic tenants and was always at the end ...
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Comment on agent fees
Very Good
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“Good Service Received...”

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Mar 21,2018
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Richard
By: 'BT'
Mar 21,2018
0 people found
this helpful
Richard McRoberts was prompt in helping me find a tenant when my previous tenant decided to quit his tenancy earlier. He was good and professional in his service delivery....
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“Extremely helpful and enjoyable to work with...”

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Mar 21,2018
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Tarryn
By: 'Loucas'
Mar 21,2018
0 people found
this helpful
Tarryn has made the process of finding a new flat really easy and straight forward for us. Very prompt replies to calls/e-mails, and quick and effective communication between us (tenants) and the landlord to achieve a good deal for both sides. Would definitely recommend ...
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“Easy and helpful...”

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Mar 20,2018
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Richard
By: 'Andrew'
Mar 20,2018
0 people found
this helpful
The process of getting a new flat was really easy, and Richard was very helpful in smoothing things through. No hassle, and no delay. Very happy with the service....
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“Richard was very helpful in finding me an apartment and ......”

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Mar 09,2018
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Richard
By: 'Newyorklondon'
Mar 09,2018
0 people found
this helpful
Richard was very helpful in finding me an apartment and negotiating a good price. As someone new to London, Richard assisted in helping me assimilate to the new market and moving/settling into my new place....
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“Jacob and Richard have been responsive and efficient, finding me ......”

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Mar 09,2018
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Jacob
By: 'Brenda'
Mar 09,2018
0 people found
this helpful
Jacob and Richard have been responsive and efficient, finding me a good tenant within a very short period of time. Do contact them if you need professional service....
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Comment on agent fees
Reasonable fees for good services provided.
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“Richard has provided an excellent service throughout the renting process, ......”

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Feb 21,2018
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By: 'TeganJulia'
Feb 21,2018
0 people found
this helpful
Richard has provided an excellent service throughout the renting process, being incredibly responsive to any queries about the new property, flexible as to viewing times, and efficiently organising all of the necessary documentation. I have felt I can trust Richard to represent my best interests ...
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Comment on agent fees
Good-average
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“Happy with services polite and helpful. All help required as ......”

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Feb 20,2018
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Jacob
By: 'Vivi'
Feb 20,2018
0 people found
this helpful
Happy with services polite and helpful. All help required as given and I will recommend them to friends to use....
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Comment on agent fees
Satisfied with the agents fees.
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“Jacob is very easy to deal with and has a ......”

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Feb 20,2018
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Jacob
By: 'an'
Feb 20,2018
0 people found
this helpful
Jacob is very easy to deal with and has a totally "can do" attitude. Very competent very able. He has made this part of my life (under very difficult family circumstances) very manageable and I am grateful to him for that. Very good at what ...
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Comment on agent fees
fair enough
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“Just used the service of Gordon and co. The Agent ......”

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Feb 08,2018
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Richard
By: 'Saurabh'
Feb 08,2018
0 people found
this helpful
Just used the service of Gordon and co. The Agent Richard Mcroberts helped me in getting the property. I am very pleased by his services and move went very well and very fast....
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Comment on agent fees
good
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“Very pleased with the service from Richard at 'Gordon and ......”

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Jan 19,2018
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Richard
By: 'Mike'
Jan 19,2018
0 people found
this helpful
Very pleased with the service from Richard at 'Gordon and Co tower bridge', quick responses to emails from start to finish and ensured the whole letting process went smoothly. Few small problems with the property when moving in but was quickly rectified....
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Comment on agent fees
Slightly higher than other agents but good quality of service so far
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“We were very pleased with Rahan and Gordon & Co. He ......”

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Jan 10,2018
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Rahan
By: 'Emma'
Jan 10,2018
0 people found
this helpful
We were very pleased with Rahan and Gordon & Co. He helped us secure a lovely house, was patient, always on hand and took the time to assist us and keep us regularly updated throughout the letting process....
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Comment on agent fees
Fees are a little high otherwise we would have awarded 5 stars
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“Please avoid renting from Gordon and Co at all costsThey ......”

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Jan 05,2018
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By: 'JMZ'
Jan 05,2018
6 people found
this helpful
Please avoid renting from Gordon and Co at all costs They will try to take as much of your deposit as possible when leaving the property I honestly consider the company to be criminals I have rented several properties in London over the years and ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:22 AM 30/07/2019 by Ariella

Awards won by Gordon & Co

Regional Awards won by Gordon & Co

Individual Branch Awards

London, SW16



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