The Goadsby Group has specialist teams covering all aspects of residential and commercial business, including Sales, Lettings, New Homes, Homes of Distinction, Land, Mortgage Services, Business Space, Retail, Hotels and Leisure, Investment Consultancy, Special Projects, Survey and Valuation, Building Consultancy, Town Planning, Property Management, Corporate Consultancy, and Public Sector.show more
The Goadsby Group has specialist teams covering all aspects of residential and commercial business, including Sales, Lettings, New Homes, Homes of Distinction, Land, Mortgage Services, Business Space, Retail, Hotels and Leisure, Investment Consultancy, Special Projects, Survey and Valuation, Building Consultancy, Town Planning, Property Management, Corporate Consultancy, and Public Sector.
“Disappointing first call to Goadsby Wareham o......”
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2 Star Review
May 24,2023
By:
'M'
May 24,2023
Branch: Bournemouth, 10 West Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: BH20
Branch: Bournemouth, 10 West Street
Sales (Prospective customer)
Postcode: BH20
0people found this helpful
Disappointing first call to Goadsby Wareham office on the back of wanting a valuation of a property to sell. Abrupt telephone manner - not once but twice. Firstly to a letting agent and then a sales agent. They were evasive when asked about commission rates, ... read full review
Andrew the Branch Manager at Goadsby Chandler’s Ford and his team sold our house within days. Andrew and Mandy kept us informed throughout the process. We found them to be informative, knowledgable and polite throughout from start to finish. We would have no hesitation ... read full review
“I was purchasing a flat on the carters quay d......”
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1 Star Review
Jun 01,2021
Emily
By:
'Paul'
Jun 01,2021
Branch: Bournemouth, 245 High Street North
Services: Buying agent
Sold price: £163000 Would you recommend?: No
Postcode: BH15
Branch: Bournemouth, 245 High Street North
Buying agent
Sold price: £163000 Postcode: BH15
4people found this helpful
I was purchasing a flat on the carters quay development and Emily from the Poole branch constantly lied for a sale I feel very let down by the agent who was just after a sale and convinced me that the owner had health problems but ... read full review
I met with Andrew the Branch Manager for a viewing. Sadly the property wasn't for me but he was really knowledgeable, full of valuable advice and honest which can be a rare trait with agents!
The lead up to the viewing was also efficient with ... read full review
“Not a good experience. Cannot go into details......”
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1 Star Review
May 06,2021
By:
'Disappointed'
May 06,2021
Branch: Winchester, 45 Jewry Street
Services: Sales (as a Vendor)
Sold price: £142000 Would you recommend?: No
Postcode: SO21
Branch: Winchester, 45 Jewry Street
Sales (as a Vendor)
Sold price: £142000 Postcode: SO21
1people found this helpful
Not a good experience. Cannot go into details as there is a court case pending, but would just advise to avoid choosing this estate agent to sell your house/flat.... read full review
“If you are thinking of purchasing a property ......”
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1 Star Review
Apr 29,2021
By:
'EB'
Apr 29,2021
Branch: Bournemouth, 12 Station Road
Services: Sales (Prospective customer)
Sold price: £650000 Would you recommend?: No
Postcode: BH19
Branch: Bournemouth, 12 Station Road
Sales (Prospective customer)
Sold price: £650000 Postcode: BH19
3people found this helpful
If you are thinking of purchasing a property through Goadsby, then my advice is don't. They will 'string you along', tell you that the vendor doesn't wish to sell after all and then accept an offer which is over the asking price Be warned !... read full review
“Terrible Service. Hang up phones on potential......”
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1 Star Review
Apr 06,2021
By:
'Gaurav'
Apr 06,2021
Branch: Bournemouth, 10 West Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BH1
Branch: Bournemouth, 10 West Street
Lettings (as a Tenant)
Postcode: BH1
1people found this helpful
Terrible Service. Hang up phones on potential customers in Bournemouth office. The owners should take up note on this. Much worse than other agents in market.... read full review
Avoid!!
They like to break the law and descriminate against potential clients.....
There will be legal proceedings, that's how bad it was... read full review
“Awful company to deal with. The estate agent ......”
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1 Star Review
Mar 25,2021
Lucy
By:
'Tim'
Mar 25,2021
Branch: Bournemouth, 55 High Street
Services: Sales (as a Buyer)
Sold price: £420000 Would you recommend?: No
Postcode: BH11
Branch: Bournemouth, 55 High Street
Sales (as a Buyer)
Sold price: £420000 Postcode: BH11
2people found this helpful
Awful company to deal with. The estate agent we had got in the way. Actually stirred trouble between us and the person we were buying a house from. Lucy from their wimborne branch is the worst estate agent I have ever dealt with. Avoid..... read full review
Branch: Bournemouth, 39 Haven Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Branch: Bournemouth, 39 Haven Road
Sales (as a Vendor)
Postcode:
0people found this helpful
I have just completed the sale of a flat through Goadsby in Poole. In spite of transactions taking an unusually long time in current circumstances, I found Goadsby communicated well and kept me informed.
They advised well on pricing which resulted in me getting a ... read full review
“Terrible service for property managementWe ......”
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1 Star Review
Jan 31,2021
Adam
By:
'Mrs'
Jan 31,2021
Branch: Wimborne, 55 High St,
Services: Lettings (as a Landlord)
Rent PCM: £1650 Would you recommend?: No
Postcode: BH21
Branch: Wimborne, 55 High St,
Lettings (as a Landlord)
Rent PCM: £1650 Postcode: BH21
3people found this helpful
Terrible service for property management
We commissioned Goadsby for their full management service for 3 years and had so many problems thinking it would be the "hassle free" option. We couldn't be more wrong. We had several problems with them not promptly resolving issues for tenants, ... read full review
“This was the worst renting experience ever few years ago. ......”
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1 Star Review
Nov 29,2020
By:
'Gabriela'
Nov 29,2020
Branch: Winchester, 45 Jewry Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SO23
Branch: Winchester, 45 Jewry Street
Lettings (as a Tenant)
Postcode: SO23
4people found this helpful
This was the worst renting experience ever few years ago.
Starting prior to moving in, the agent only gave us few hours notice for paying the full deposit, even though we’ve chased for the details prior to it, otherwise we were not going to ... read full review
“Very professional. Communication was clear an......”
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5 Star Review
Nov 03,2020
By:
'Cliff'
Nov 03,2020
Branch: Salisbury, 31 Castle Street
Services: Sales (as a Vendor)
Sold price: £550000 Would you recommend?: Yes
Postcode: SP4
Branch: Salisbury, 31 Castle Street
Sales (as a Vendor)
Sold price: £550000 Postcode: SP4
0people found this helpful
Very professional. Communication was clear and regular. Our home was valued pre COVID (1st time round) marketed immediately after it was lifted and sold for near the asking price in a matter of weeks. Most of this was handled by the office manager, Rob and ... read full review
Branch: Weymouth, 30 St Thomas Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: DT1
Branch: Weymouth, 30 St Thomas Street
Lettings (as a Tenant)
Postcode: DT1
2people found this helpful
My partner has had an awful experience renting through Goadsby. Very quick to sign you up and secure your money but then it's all downhill from there. If you're looking for customer service, prompt communication or reasonable treatment then find another estate agent. A culture ... read full review
Goadsby Estate agent warning to other home owners.
I signed up to them with the hope the would sell my property. They offered a fix commission to do so. It turns out that the prospects they were sending were unqualified to come anywhere near puting ... read full review
“Excellent,, professional help and advise and ......”
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5 Star Review
Aug 06,2020
N
By:
'Felicity'
Aug 06,2020
Branch: Salisbury, 31 Castle Street
Services: Lettings (as a Landlord)
Rent PCM: £1150 Would you recommend?: Yes
Postcode: SP5
Branch: Salisbury, 31 Castle Street
Lettings (as a Landlord)
Rent PCM: £1150 Postcode: SP5
0people found this helpful
Excellent,, professional help and advise and paperwork provided promptly. Ms N Hood answered my emails with in minutes changing documentation with no fuss and kindly help. Highly recommend.
ROMSEY OFFICE but can't choose it on list.... read full review
“Excellent,, professional help and advise and ......”
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5 Star Review
Aug 06,2020
N
By:
'Felicity'
Aug 06,2020
Branch: Salisbury, 31 Castle Street
Services: Lettings (as a Landlord)
Rent PCM: £1150 Would you recommend?: Yes
Postcode: SP5
Branch: Salisbury, 31 Castle Street
Lettings (as a Landlord)
Rent PCM: £1150 Postcode: SP5
0people found this helpful
Excellent,, professional help and advise and paperwork provided promptly. Ms N Hood answered my emails with in minutes changing documentation with no fuss and kindly help. Highly recommend.
ROMSEY OFFICE but can't choose it on list.... read full review
Branch: Bournemouth, 109 Old Christchurch Road
Services: Lettings (as a Tenant)
Rent PCM: £825 Would you recommend?: No
Postcode: SO17
Branch: Bournemouth, 109 Old Christchurch Road
Lettings (as a Tenant)
Rent PCM: £825 Postcode: SO17
8people found this helpful
Goadsby is the worst in terms of the way they treat people. The whole trauma they subject me to is beyond words, and I won't go the details of it. Let's just say that it lasted a whole 8 months of endless communication with them getting ... read full review
“Having used Goadsby Southampton to sell my pr......”
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1 Star Review
Jul 12,2020
By:
'Joanne'
Jul 12,2020
Branch: Southampton, 54 London Road
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: SO15
Branch: Southampton, 54 London Road
Sales (as a Vendor)
Postcode: SO15
6people found this helpful
Having used Goadsby Southampton to sell my previous house I decided to sue then again. Initially started off well. Ben @ the branch is very professional. COVID-19 hit and they had 1 employee looking after 4 branches. Not such an issue as there was an amazing Estate Agents ... read full review
“Avoid - Rubbish estate agents but nice people...”
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2 Star Review
Jul 09,2020
By:
'Adam'
Jul 09,2020
Branch: Chandlers Ford, 121 Winchester Road
Services: Sales (as a Vendor)
Sold price: £195000 Would you recommend?: No
Postcode: SO53
Branch: Chandlers Ford, 121 Winchester Road
Sales (as a Vendor)
Sold price: £195000 Postcode: SO53
5people found this helpful
Heard great things about them only to be let down. Nice people but ineffective estate agents ive had more views in last two weeks with another estate agents then 3 months with Goadsby. Various issues happened with Goadsby from lose of Keys to turning up to ... read full review
“I can only echo the comments made by various ......”
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2 Star Review
Jun 30,2020
By:
'Robert'
Jun 30,2020
Branch: Bournemouth, 109 Old Christchurch Road
Services: Lettings (as a Tenant)
Rent PCM: £1150 Would you recommend?: No
Postcode: BH2
Branch: Bournemouth, 109 Old Christchurch Road
Lettings (as a Tenant)
Rent PCM: £1150 Postcode: BH2
1people found this helpful
I can only echo the comments made by various other customers of Goadsby in various reviews.
Having recently rented a property via this estate agent, I found them extremely poor in terms of customer service, starting from the initial contact when the local agent arrived ... read full review
“Goadsby should be avoided at all costs. As a ......”
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1 Star Review
May 07,2020
By:
'Chris'
May 07,2020
Branch: Bournemouth, 109 Old Christchurch Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BH11
Branch: Bournemouth, 109 Old Christchurch Road
Lettings (as a Tenant)
Postcode: BH11
5people found this helpful
Goadsby should be avoided at all costs. As a tenant, they will make it very difficult to move out by refusing reasonable requests for a reference upon leaving a property. They refuse to tell referencing companies whether or not you paid your rent on time ... read full review
Having just dealt with a telephone conversation with a Mr Paul Warner of goadsby. I can’t express how poorly and unprofessional this conversation was, very rude and belittling from such a senior member of staff. He Wouldn’t answer any questions that were asked ... read full review
“Bought a 1 bed apartment I. Weymouth. Laura-K......”
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5 Star Review
Mar 13,2020
Laura-Kate
By:
'Chris'
Mar 13,2020
Branch: Weymouth, 30 St Thomas Street
Services: Sales (as a Vendor)
Sold price: £154000 Would you recommend?: Yes
Postcode: DT4
Branch: Weymouth, 30 St Thomas Street
Sales (as a Vendor)
Sold price: £154000 Postcode: DT4
0people found this helpful
Bought a 1 bed apartment I. Weymouth. Laura-Kate from the WEYMOUTH branch was great and even when she wasn't in all the other staff knew exactly what was going on. A good experience... read full review
“Service is very pool.They started doing a lon......”
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1 Star Review
Feb 15,2020
By:
'Leo'
Feb 15,2020
Branch: Bournemouth, 109 Old Christchurch Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: H1
Branch: Bournemouth, 109 Old Christchurch Road
Lettings (as a Tenant)
Postcode: H1
3people found this helpful
Service is very pool.They started doing a long set of questions over the phone. And when I said that I would be happy to place an offer if I like the property advancing the rent for 6 months, they basically treated me like a crook, ... read full review
“We bought a property that was represented by Goadsby (Winchester ......”
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5 Star Review
Feb 11,2020
Georgia Munro
By:
'Chris'
Feb 11,2020
Branch: Winchester, 45 Jewry Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SO21
Branch: Winchester, 45 Jewry Street
Sales (as a Buyer)
Postcode: SO21
0people found this helpful
We bought a property that was represented by Goadsby (Winchester office) and the service they provided was excellent. The purchase was handled by Georgia Munro Ford who was communicative, attentive to detail and extremely helpful. All of this ensured that the property purchase went through ... read full review
How awful are these people? Taking all your details then never calling back. This happened twice. Then you have to chase them up and they're pretty rude on the phone I assume your after rentals why would you assume that?! No body use them, it's ... read full review
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(1)
Sorry to hear your above comment, please do call me on 01202 856666 so that I can look into this for you and make sure your viewing is booked. ...
“An unexpected humane face...”
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3 Star Review
Nov 28,2019
By:
'JAMES'
Nov 28,2019
Branch: Bournemouth, 99 Holdenhurst Road
Services: They manage our building
Sold price: £156500 Would you recommend?: No
Postcode: BA11
Branch: Bournemouth, 99 Holdenhurst Road
They manage our building
Sold price: £156500 Postcode: BA11
0people found this helpful
We had no choice but to accept Goadsby as service providers for our apartment building. We moved in 2016 and every year we paid a service charge and ground rent in spite of the fact that Goadsby were never seen to provide service. Outside there's a ... read full review
“I had very very very very bad experience with......”
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1 Star Review
Oct 14,2019
By:
'Sahraoui'
Oct 14,2019
Branch: Winchester, 45 Jewry Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SO23
Branch: Winchester, 45 Jewry Street
Lettings (as a Tenant)
Postcode: SO23
0people found this helpful
I had very very very very bad experience with. NOT RECOMMENDED AT ALL. I booked an interview in September. AND all things goes well. Then I have to wait 15 days until the reference has been finished. AT THE END THEY REFUSE TO GIVE ME THE ... read full review
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(1)
To be fair, if the landlord has not accepted your references, there is nothing the agency can do. It's the landlords property and they can refuse to let it. ...
“In summary...Excellent service !Over a3 mon......”
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5 Star Review
Sep 15,2019
Chris
By:
'Laban'
Sep 15,2019
Branch: Chandlers Ford, 121 Winchester Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SO53
In summary...Excellent service !
Over a3 month period (May-July) my wife & I secured a rental property in knighwood park.
The team at the Chandler’s Ford office was great, from the house viewing upto the handover of the keys. It’s taken a while to ... read full review
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