88% sales valuation accuracy
88% sales fee satisfaction
67% lettings valuation accuracy
67% lettings fee satisfaction
Latest Reviews
View all Reviews 42
4th Jun 2024
reviewed by 'Will'
17th May 2024
reviewed by 'richard simpson'
6th Nov 2023
reviewed by 'Samantha'
9th Mar 2023
reviewed by 'Nathan'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 88% | 88% | £115,000 | £405,000 |
| Lettings | 67% | 67% | £450 | £825 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 4 | 4 | 20 | 1 | 2 | 1 | 0 | 7 |
Areas covered
Address
32 Prince of Wales Road
Norwich
Norfolk
NR1 1LG
01603 764444
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Latest Properties
No Properties
Jun 04,2024
Jun 04,2024
0
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We were buying from a seller using Gilson Bailey, I can say that this was the worst experience I've ever had with an estate agent.
They were pressuring us to complete in as little time as possible. From the get go the agent, Louise Wilson, ...
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May 17,2024
May 17,2024
1
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pure scum as an estate agent that i used for around three years to manage my flat which they quite happily took 100 pounds a month and when i really needed them didn't help out to then selling with them at a higher fee than actually ...
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Nov 06,2023
Nov 06,2023
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Just completed a sale and could not be happier with Gilson Bailey. The sale was quick and straightforward and I was kept fully informed at all times. Have used this estate agent a number of times and have always been pleased with the service I ...
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Aug 22,2023
Aug 22,2023
0
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From the prospective of Gilson Bailey landlord property rental, in our opinion and experience their full management service was very expensive for nothing more than a post box service. Gilson Bailey would not accept our recommended good contractors / suppliers who had worked on the property ...
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Mar 09,2023
Mar 09,2023
2
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Appalling behaviour, extra unprofessional.
My colleague and I booked a viewing , we arrived only to be told they where still showing someone else around and asked us to wait outside for a few minutes.
25 minutes later, they lady came out of the house with the ...
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Feb 22,2023
Feb 22,2023
3
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Fantastic at the beginning but after a time sadly their entire attitude changed. They became unprofessional in tone. We were outright lied to. Lauren in particular needs to adjust her attitude both on phone and email.
Manipulative and untrustworthy are the words we'd use to ...
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Dec 23,2022
Dec 23,2022
1
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I had hit a brick wall with trying to private rent in the current climate until I got in contact with Juliette and Morgan at Gilson Bailey.
They both went above and beyond in helping me with my application, and kept me updated throughout. But ...
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Nov 12,2022
Nov 12,2022
0
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They know the market and the sale of my terraced house in Norwich was stress free. I would definitely recommend them....
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Nov 10,2022
Nov 10,2022
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Very helpful staff and a pleasant process dealing with Gibson Bailey & Partners in finding my rental property. Thank you!...
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Nov 01,2022
Nov 01,2022
1
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A nice quick sale, well until the solicitor tried her best to mess things up with mis-information. Good value for money....
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Oct 11,2022
Oct 11,2022
2
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Rubbish rude staff don’t respond to emails will happily let contractors rip you off won’t listen to you just quick enough to take your money all in all just another typical estate agent...
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Apr 10,2022
Apr 10,2022
0
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From start to finish the Gilson Bailey team were on the ball. Cant thank them enough for all the efforts...
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Nov 16,2021
Nov 16,2021
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Throughout the whole process of selling my flat I always felt that Gilson Bailey were fully looking after my interests. In particular, towards the end of the process when it appeared that maybe one of the solicitors involved was not being as helpful as one ...
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Jun 11,2021
Jun 11,2021
1
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Very Unprofessional Branch Manager
-Complains about me making changes to my solicitor details with condescending emails.
- Implies via email that I am disrespectful for withdrawing from a sale that took 2 weeks to agree to my offer.
- Removes me from the mailing list without ...
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May 18,2021
May 18,2021
0
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Excellent service, both for letting ( from a landlord's perspective) and sales.
I have used Gilson Bailey & Partners for two years as letting agents, and subsequently for a property sale. In both situations they have been excellent. David, in lettings, gave impeccable valuation and initial advice, ...
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Jan 07,2021
Jan 07,2021
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They went above and beyond. Gave me amazing advice, can't recommend highly enough. If it hadn't been for the care, advice and hard work I would have lost my sale without a doubt. I would look no further than this amazing agency to sell your ...
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Dec 16,2020
Dec 16,2020
0
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Having been given a months notice at the start of December my stress levels were very high.
The team, Loretta, Courtney and Mark have been outstanding. I can honestly say having dealt with a few estate agents over the years these guys are superior. Highly ...
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Dec 03,2020
Dec 03,2020
0
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I was offered a viewing for a property and was then asked if I had a pet, which I replied I did. I was told that unfortunately this is no pets so I couldn't have the slot, which was fair enough. I checked the next ...
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Aug 17,2020
Aug 17,2020
2
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DO NOT RENT off of Gilson Bailey, it has taken 3 months to get repairs done, and they have attempted to evict me within my fixed tenancy agreement because they forgot to check, I also have friends who rent of G B and have said they ...
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Mar 03,2020
Mar 03,2020
0
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A disappointing experience with such a large letting agency. No support for tenants trying to move out whilst dealing with a landlord who refused to attend the property - advice given by letting agent during check out that was subsequently rescinded when the landlord kicked ...
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Jul 29,2019
Jul 29,2019
0
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Gilson and Bailey worked wonders for us. After being with a previous estate agent previously for two months and getting nowhere, we thought we’d give Gilson a try as we loved the idea of a short contract period, meaning they’d actually proactively try ...
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Feb 11,2019
Feb 11,2019
0
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I could not have asked for more from Gilson Bailey and their team when buying my first property. Stuart was incredibly accommodating with organising my first lot of viewings, particularly as I have a busy Mon-Friday work schedule so they were happy to do evenings ...
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Apr 30,2018
Apr 30,2018
0
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Gilson Bailey sold my late mother's house & previous property of mine so when it was decided to sell againthey were the ones I wanted to go to. Unfortunately I was over-ruled by husband! Having no luck with his choice of Estate Agent he listened to ...
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Comment on agent fees
No complaints on fees.
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Mar 30,2018
Mar 30,2018
0
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Gilson Bailey acted for my brother and I in the sale of our late parents property they were professional, helpful and friendly at all times and without Kristinas help we would not, due to snow, have been able to move on the agreed day....
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Comment on agent fees
Fair
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Dec 24,2017
Dec 24,2017
4
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this helpful
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They gave me the wrong information regarding a property I was looking to purchase. When I told Them about it she was rude and said she would take me off the mailing list. Rude and unprofessional...
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Comment on agent fees
N/a
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Nov 27,2017
Nov 27,2017
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Kept updated at all times. Feed back given after every viewing.
After sale, Kristina again kept me up to date any problems or questions resolved . Phone calls always returned immediately ....
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Comment on agent fees
Good
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Nov 12,2017
Nov 12,2017
1
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From the first meeting with Jack I was impressed with a confident and professional approach. I chose Gilson and Bailey because they offered a fair price to sell my house which other competitors said they would match rather than offering it in the first place. ...
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Oct 10,2017
Oct 10,2017
5
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Called agency twice to try arrange viewings for properties they had for rent - both times was told all agents are fully booked and there was no chance to arrange any viewings. Appreciate that this does sometimes happen, but there was no offer to take ...
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Sep 28,2017
Sep 28,2017
0
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The decision to move again filled myself and husband with dread, but was advised to sell our house with Gilson and Bailey, which we decided to do and wasn't dissapointed.
From our first phone call to the very end all the staff were very professional ...
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Comment on agent fees
Excellent
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Jul 24,2017
Jul 24,2017
0
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Christina is very supportive and capable.
Always postive and very pleasent to get on with.
I would highly reccommend her...
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Comment on agent fees
good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
