Gibbs Gillespie
4.4/5, 828 reviews
87% recommended
96% sales valuation accuracy
97% sales fee satisfaction
When two friends, James Gibbs and Paul Gillespie opened the doors of their first estate agency in Ruislip in 1991, they shared a vision of becoming the finest property service company in the area. Little did they know that their enthusiasm and commitment to service would create a company that would ... show more When two friends, James Gibbs and Paul Gillespie opened the doors of their first estate agency in Ruislip in 1991, they shared a vision of becoming the finest property service company in the area. Little did they know that their enthusiasm and commitment to service would create a company that would set the standard for the industry to follow. Gibbs Gillespie is a dynamic, multi office team with a hard earned reputation for achieving the highest price in the marketplace. But we’ve never rested on our laurels and continue to introduce new ideas and innovative practices. Innovations such as Be First, our buyer and tenant personalised matching system; Just Listed, a high quality, colour, property magazine produced monthly; and professional photography, floorplans and video tours, have all been adopted by many others in an endeavour to emulate the success of Gibbs Gillespie. Gibbs Gillespie aims to be the very best of the best. We strive to shine in every area of our business, continually reinventing ourselves as we find better ways to achieve our clients' goals. We are a learning organisation. We regularly review our structure, systems and processes, asking ourselves: How can we improve our service to our clients?

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Latest Reviews

 View all Reviews 828
5th Jun 2024
reviewed by 'Bianca'
“Five Star service from Kizzy! The moment I viewed the property, I was greeted with an agent that was vibrant, ......”
19th Feb 2024
reviewed by 'MRS NARGIS SIDDIQUI'
“My experience with Gibbs Gillespie in Rickmansworth was extremely disappointing and frustrating. We initially put an offer on a house ......”
12th Jan 2024
reviewed by 'Volodymyr'
“Wi were satisfied with the cooperation with agent Kizzy. All issues were resolved correctly, clearly, without delay. Agent Kizzy turned ......”
5th Jan 2024
reviewed by 'Rahul Bharat'
“Please avoid Gibbs Gillespie if you are tenant. If you do please read their terms and conditions.Worst experience.I ......”
30th Oct 2023
reviewed by 'rachel Murphy'
“I have been dealing with stevie at gibbs Gillespie and she has been amazing and so helpful. Always very quick ......”
17th Oct 2023
reviewed by 'Imran'
“Delighted with the service from Gibbs Gerrards Cross, particularly Charlotte Statham​ who was extremely helpful, honest, and professional during the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 97% £32,000 £8,300,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
143 30 226 41 204 7 115 8 32 22
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
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Rankings
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Latest Properties

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Gibbs Gillespie Branches (view all 13)
Brentford, TW8
Gerrards Cross, SL9
Harrow, HA5
Lettings Hub, UB8
Northwood, HA6
Pinner, HA5
Pinner Sales, HA5
Rickmansworth, WD3

“Super service, really quick to get our references back and ......”

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Jul 23,2017
Minithumbup
By: 'Sarah'
Jul 23,2017
0 people found
this helpful
Super service, really quick to get our references back and we were able to move in 1 week sooner than we had hoped for. Thanks guys...
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“Very impressed with the service I received from Thorgills, kept ......”

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Jul 23,2017
Minithumbup
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Leon
By: 'Keith'
Jul 23,2017
1 people found
this helpful
Very impressed with the service I received from Thorgills, kept me updated and got me corporate tenants in under a week. I will be using them again in the future....
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Comment on agent fees
The agents fee was fair, I feel that I got good value for money
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“over charge, hidden fees, not fair in them trade, soon ......”

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Jul 22,2017
Minithumbdown
By: 'Emad'
Jul 22,2017
4 people found
this helpful
over charge, hidden fees, not fair in them trade, soon or later they will close down they have a lot of victim...
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Comment on agent fees
very bad by every single way
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“Thank you Thorgills Ealing. I could not be happier with ......”

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Jul 20,2017
Minithumbup
By: 'James'
Jul 20,2017
0 people found
this helpful
Thank you Thorgills Ealing. I could not be happier with my new home. Very professional agent. I had no problems throughout the process....
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“Surprised to read all the negative comments. I was impressed ......”

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Jul 20,2017
Minithumbup
By: 'Mr'
Jul 20,2017
0 people found
this helpful
Surprised to read all the negative comments. I was impressed with the service of the team, getting regular feedback and they secured a tenant for me within 2 weeks. Will be using them again for sure....
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Comment on agent fees
Same as other agents
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“very happy with the service of the Lettings Team at ......”

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Jul 20,2017
Minithumbdown
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Sean
By: 'Steve'
Jul 20,2017
0 people found
this helpful
very happy with the service of the Lettings Team at Thorgills Ealing, the sold me their service and delivered exactly what they said. I felt they were friendly and very professional....
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Comment on agent fees
you pay for the quality you receive
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“Emma helped to find a flat that we needed move ......”

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Jul 17,2017
Minithumbup
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Emma
By: 'Sami'
Jul 17,2017
1 people found
this helpful
Emma helped to find a flat that we needed move in within 48 hours as another agent had let us down, everything went very smoothly will be working with them again....
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Comment on agent fees
Good
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“Sean valued my flat and within 7 days they had found ......”

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Jul 17,2017
Minithumbup
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Sean
By: 'Daniel'
Jul 17,2017
0 people found
this helpful
Sean valued my flat and within 7 days they had found me very good tenants. I will be using them again in the future....
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Comment on agent fees
Good
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“Very good agency! My husband and I moved in to ......”

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Jun 23,2017
Minithumbup
By: 'Aleksandra'
Jun 23,2017
0 people found
this helpful
Very good agency! My husband and I moved in to flat in Ruislip Manor about 4 months ago. Every little thing we need from agency is immediately sorted out. The staff is polite, responds to every our email and if there is any problem they are ...
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Comment on agent fees
Scale 1-5? 3
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“I have been really disappointed with the service that I ......”

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Jun 12,2017
Minithumbdown
By: 'Anonymous'
Jun 12,2017
3 people found
this helpful
I have been really disappointed with the service that I received from Dominic. So much so that I had to ask for someone else to deal with the purchase process instead. I contacted Dominic after I had received my survey to inform him (and through ...
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Comment on agent fees
N/A
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By: Jo Ryan
Jun 12, 2017
We're sorry to hear that you weren't happy with our service and appreciate you bringing this matter to our attention.

“Would highly recommend, found me a corporate tenant to my ......”

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Jun 09,2017
Minithumbup
By: 'Landlordadrian'
Jun 09,2017
1 people found
this helpful
Would highly recommend, found me a corporate tenant to my liking within days, I have been happy with the service and will use them again in the future....
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Comment on agent fees
I found them the same as other agents, but they provided me an excellent service.
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“Utterly disgraceful; an incident happened with our house and when ......”

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Jun 03,2017
Minithumbdown
By: 'Savannah'
Jun 03,2017
6 people found
this helpful
Utterly disgraceful; an incident happened with our house and when questioned Thorgills lied about having any knowledge about the situation or being at the property. A key to our house was given out without our knowledge and when questioned it took numerous amounts of phone ...
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“Terrible service ! We had some issues with our flat and ......”

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May 19,2017
Minithumbdown
By: 'Valerie'
May 19,2017
2 people found
this helpful
Terrible service ! We had some issues with our flat and had to deal with a number of people as they keep changing, finally someone who told us was the head of property management took over the issues but was only rude and inefficient, we end ...
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Comment on agent fees
Fees are average as others, but if compared with the service.. they are just rapping you !
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“This is a worst state agent I ever seen in ......”

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May 04,2017
Minithumbdown
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Aaron
By: 'Nancy'
May 04,2017
3 people found
this helpful
This is a worst state agent I ever seen in my life. They are just thinking about commotion and they leave you on the trouble time. As I got a flat from them with highest price and without good customer service. They said me flat ...
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“I would like to thank Chanelle on dealing with my ......”

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Apr 06,2017
Minithumbup
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Chanelle
By: 'M'
Apr 06,2017
0 people found
this helpful
I would like to thank Chanelle on dealing with my recent renewal She provided excellent customer service , ensuing I was protected at all times All her email responses were helpful and swift Thank you once again...
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Comment on agent fees
Fee fair
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“Id like to leave a small review about a member ......”

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Apr 04,2017
Minithumbup
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Chanelle
By: 'Mark'
Apr 04,2017
1 people found
this helpful
Id like to leave a small review about a member of your staff who has really impressed me with her enthusiasm and hard work. Chanelle is meticulous in getting things sorted - always on the ball, constantly keeping me up to date, and resolving any ...
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Comment on agent fees
n/a
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“They were very helpful in negotiating property deals. Their recommendation ......”

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Apr 01,2017
Minithumbdown
By: 'Vinu'
Apr 01,2017
0 people found
this helpful
They were very helpful in negotiating property deals. Their recommendation of a solicitor made the process very easy, and I would thoroughly recommend this fantastic team....
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Comment on agent fees
Not applicable.
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“Your staff took it upon themselves to cancel my personal ......”

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Mar 09,2017
Minithumbdown
By: 'Chris'
Mar 09,2017
3 people found
this helpful
Your staff took it upon themselves to cancel my personal accounts with utilities and council tax, this is completely out of order and while I fully understand that all estate agents are money hungry and greedy and all have sly little deals with different energy ...
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“I would like to thank you for your quick response ......”

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Mar 06,2017
Minithumbup
By: 'Quick'
Mar 06,2017
0 people found
this helpful
I would like to thank you for your quick response and commend to you Dave from Gas Flow. He was very professional, accommodating and fast. He quickly identified the problem and even adapted his program in order to make sure my family was not left ...
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“Having been messed about by a previous Gibbs employee I ......”

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Feb 27,2017
Minithumbup
By: 'nicky'
Feb 27,2017
0 people found
this helpful
Having been messed about by a previous Gibbs employee I didn't have much confidence but when Oliver took over we found a home and he was a great help in selling our previous home. Oliver took the time to answer my questions and return my ...
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Comment on agent fees
Good
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“Having not sold a house for over 20 years my partner ......”

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Feb 08,2017
Minithumbup
By: 'K'
Feb 08,2017
0 people found
this helpful
Having not sold a house for over 20 years my partner and I found the whole process quite stressful. However in terms of marketing our property and negotiating with prospective buyers there was minimum stress. Oliver was extremely calm and professional,whilst we found Conor to ...
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Comment on agent fees
Good
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“We are quite glad that we ended up working with ......”

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Feb 01,2017
Minithumbup
By: 'Petra'
Feb 01,2017
0 people found
this helpful
We are quite glad that we ended up working with Daniel at Gibbs Gillespie helping us to find our new home after a few months of hopeless flat hunting.It was quite refreshing to find an agent who was listening to our requirements, kept us ...
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“Danny has been really helpful in arranging a new Tenant ......”

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Jan 31,2017
Minithumbup
By: 'Susan'
Jan 31,2017
0 people found
this helpful
Danny has been really helpful in arranging a new Tenant for my Flat. He is efficient and goes the extra mile to make sure that everything is just right. A professional and personable young man who is a credit to Gibbs Gillespie....
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Comment on agent fees
Fees are reasonable and acceptable.
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“i am happy with the service has provided by the ......”

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Jan 31,2017
Minithumbup
By: 'pundlik'
Jan 31,2017
0 people found
this helpful
i am happy with the service has provided by the agent :) excellent service i am satisfied with all the service and support i have received....
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“Daniel has been an excellent agent to work with. When ......”

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Jan 25,2017
Minithumbup
By: 'Baldip'
Jan 25,2017
0 people found
this helpful
Daniel has been an excellent agent to work with. When my wife and I started looking to rent a property, we did not expect things to move so quickly. In just over 1 week, we had the all clear and were told we will be getting ...
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Comment on agent fees
Reasonable
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“It is a long time since we have moved house ......”

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Jan 23,2017
Minithumbup
By: 'Gill'
Jan 23,2017
0 people found
this helpful
It is a long time since we have moved house and had forgotten how frustrating an experience it can be. The Gibbs Gillespie team helped us through the process keeping as up to date as possible with what was happening. They sold our house very ...
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“We met with Erica in September 2016 in order to sell ......”

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Jan 16,2017
Minithumbup
By: 'Ruth'
Jan 16,2017
1 people found
this helpful
We met with Erica in September 2016 in order to sell my late Father's property in The Chyne, Gerrards Cross. Prior to September we had experienced many disappointments with regards to the sale of the house. Erica was professional and attentive filling us with confidence that ...
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Comment on agent fees
There is doubt that we would recommend Gibbs Gillespie. The fees charged match the level of service given.
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“I've been dealing with Vicky ( & occasionally Dev) for the rental ......”

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Jan 11,2017
Minithumbup
By: 'Linda'
Jan 11,2017
1 people found
this helpful
I've been dealing with Vicky ( & occasionally Dev) for the rental of my apartment in Beaconsfield for some time now. I was sceptical at first as they weren't based directly in my area. I'd been dealing with a Beaconsfield agent prior to engaging Gibbs Gillespie, with ...
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Comment on agent fees
Great fees. Great results.
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“I initially spoke Gibbs Gillespie last year to discuss selling ......”

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Dec 21,2016
Minithumbup
By: 'Steve'
Dec 21,2016
0 people found
this helpful
I initially spoke Gibbs Gillespie last year to discuss selling my property, at the time I chose to work with an alternative estate agent as they had sold me the house originally. To cut a very long story short, I enlisted the services of Gibbs ...
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Comment on agent fees
The fees were perfectly acceptable, especially given the support provided in what was a very challenging time for us.
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“Despite experiencing some frustrations during the sale of our property ......”

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Dec 21,2016
Minithumbup
By: 'Happymover'
Dec 21,2016
0 people found
this helpful
Despite experiencing some frustrations during the sale of our property the end result made the 7 months timeline worthwhile. There was a changeover of staff in the office part way through our conveyancing which left us chasing around for updates but I have to say Rosie ...
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Comment on agent fees
Reasonable in comparison to others in the area.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 1:19 PM 12/02/2016 by allAgents

Awards won by Gibbs Gillespie

Regional Awards won by Gibbs Gillespie

Individual Branch Awards

Ruislip, HA4



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