Gatekeeper Property Services Ltd
4.5/5, 608 reviews
86% recommended
96% sales valuation accuracy
99% sales fee satisfaction
97% lettings valuation accuracy
92% lettings fee satisfaction
Gatekeeper is a dynamic, sales driven business with a priority put on customer service.We have a dedicated shareholder driven team that support all our clients no matter what their requirements are.We have a strong affiliation to the trade bodies that regulate the sector and actively involve them in ... show more Gatekeeper is a dynamic, sales driven business with a priority put on customer service.

We have a dedicated shareholder driven team that support all our clients no matter what their requirements are.

We have a strong affiliation to the trade bodies that regulate the sector and actively involve them in our business development process.

We actively request feedback from our clients and evolve our business processes to ensure their voice is not just heard but the point of view is understood and requests for change implemented through the business.

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Latest Reviews

 View all Reviews 608
28th Sep 2024
reviewed by 'Adrian Missen'
“Dan / Sam and the team handled the sale in a very friendly & professional manner. Phil dealt with the completion very ......”
6th Sep 2024
reviewed by 'jamie'
“A Great service from the team at gatekeeper , Especially Dan and Phil who have looked after my properties for a ......”
1st Sep 2024
reviewed by 'Matteo'
“Very impressed by the proactive attitude of all the team members who dealt with my tenancy application. I found the ......”
12th Aug 2024
reviewed by 'Robert Rusu'
“Extremely satisfying , Answered all my questions very professionally , looking forward seeing you again to sign the contract....”
8th Aug 2024
reviewed by 'Moses'
“It was a nice reception. I like how your representative conducted the tour around the house...”
25th Jul 2024
reviewed by 'Beth'
“I have had great service during my tenancy from my property manager Charlie....”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 99% £90,000 £650,000
Lettings 97% 92% £400 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
200 18 227 50 52 2 24 0 21 14
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Estate agents
Letting agents
Latest Properties

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Gatekeeper Property Services Ltd Branches (view all 4)
Aylesbury, HP19
Banbury, OX16
Swindon, SN1
Witney, OX28

“Gatekeeper has been fantastic during our move......”

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Nov 25,2020
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Sarah
By: 'Benjamin'
Nov 25,2020
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Gatekeeper has been fantastic during our move. Any time I was unsure of anything they were able to quickly and clearly explain everything in simple terms. The constant updates and reminders helped keep me at ease with what had to be done when. Sarah and ...
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By: Vanessa
Jan 13, 2021
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Hi Benjamin, thanks so much for your kind comments. Alex and Sarah, in particular, will be so pleased that you found them friendly and helpful in their updates and explanations. Kind Regards, Vanessa - Marketing Director ...

“Gatekeeper have been very thorough and commun......”

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Nov 25,2020
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Mat
By: 'Maritsa'
Nov 25,2020
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Gatekeeper have been very thorough and communicative throughout all our communication. They were prompt in responding to my initial enquiry and have very quickly proceeded with all arrangements. They are all very helpful and have answered any queries. They were also willing to allow a ...
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By: Vanessa
Jan 13, 2021
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Hi Maritsa, many thanks for leaving us a 5 Star Review, the team will be thrilled to hear that you found them thorough, quick to respond, and flexible in supporting you through your application. Kind Regards, Vanessa - Marketing Director ...

“I always speak with Ashley and I am very plea......”

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Nov 22,2020
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Asheley
By: 'Ana'
Nov 22,2020
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I always speak with Ashley and I am very please with the costumer service she gives me. She is always available to speak with me....
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By: Vanessa
Dec 16, 2020
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Hi Ana, thank you so much for your feedback, Asheley will be so pleased to hear that you are pleased with her service. Kind Regards, Vanessa - Marketing Director ...

“Really pleased with my Gatekeeper experience.......”

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Nov 17,2020
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Phil
By: 'Patrick'
Nov 17,2020
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Really pleased with my Gatekeeper experience. Always make things very easy for me and always go above and beyond Thank you for everything you do!...
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By: Vanessa
Dec 16, 2020
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Hi Patrick, thank you so much for leaving your review. Great to hear that the team make things easy for you and always go above and beyond. Kind Regards, Vanessa - Marketing Director ...

“Excellent property professionals...”

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Nov 16,2020
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By: 'Daran'
Nov 16,2020
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Excellent property professionals. I deal with agents all over the country and these guys certainly know their stuff. A pleasure to deal with....
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By: Vanessa
Dec 16, 2020
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Hi Daran, many thanks for your kind comments. The team will be so pleased to hear that you found them to be excellent property professionals and a pleasure to deal with! Kind Regards, Vanessa - Marketing Director ...

“Gatekeeper offer a professional service....”

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Nov 12,2020
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Phil
By: 'Beverley'
Nov 12,2020
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Gatekeeper offer a professional and friendly service, the communication regarding appointments was prompt and courteous. The house viewing was relaxed and informal and the agent was knowledgable and answered all our questions....
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By: Vanessa
Dec 08, 2020
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Hi Beverley, I really appreciate you leaving us such positive feedback and so pleased that you found the team professional and helpful in your search for a property. Kind Regards, Vanessa - Marketing Director ...

“We used Gatekeeper to market our property to ......”

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Nov 11,2020
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Mat
By: 'Liz'
Nov 11,2020
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We used Gatekeeper to market our property to rent. Their service was first class and the property was let within days with all checks carried out on the tenant and agreements signed etc. First class service...
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By: Vanessa
Dec 08, 2020
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Thank you so much for leaving such positive comments regarding the team here at Gatekeeper. They will be delighted that you found the service first class. Kind Regards, Vanessa - Marketing director ...

“FIRST CLASS PROPERTY MANAGER...”

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Nov 09,2020
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Lucy
By: 'GEORGE'
Nov 09,2020
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Always a pleasure dealing with Lucy Ford. Her ability and experience means that she will work through any issue that might arise with a greater understanding of a Landlord's needs and priorities. I'm delighted to have her as my property manager....
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By: Vanessa
Nov 10, 2020
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Hi George, thank you so much for taking the time to leave such positive comments, I know Lucy will be pleased to hear that you have confidence in her ability and experience to navigate the Landlord experience. Kind Regards, Vanessa - Marketing Director ...

“Professional service....”

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Nov 07,2020
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Phil
By: 'Angela'
Nov 07,2020
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I have had, over the years, experience of using a number of property agencies. Gatekeeper has continually found me new tenants within weeks of advertising my property. They offer a number of services and products suited to ones needs with each point of contact backed ...
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By: Vanessa
Nov 10, 2020
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Hi Angela, I am delighted to hear that you have been pleased with the personal service that Gatekeeper has delivered for you by a knowledgeable and professional team. Kind Regards, Vanessa - Marketing Director ...

“Very helpful in getting any problems resolved......”

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Nov 02,2020
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Sarah
By: 'Scott'
Nov 02,2020
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Very helpful in getting any problems resolved, friendly staff that seem to care about there clients. I would definetly rate Gatekeeper as a good agent to use....
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By: vanessa
Nov 03, 2020
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Hi Scott, thank you for leaving us such positive comments regarding the team being friendly and caring. Kind Regards, Vanessa - Marketing Director ...

“Excellent service with a new tenant found ver......”

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Oct 30,2020
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Phil
By: 'Vard'
Oct 30,2020
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Excellent service with a new tenant found very quickly avoided a void period. Always a professional service.Thanks to the all the team....
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By: vanessa
Nov 03, 2020
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Hi Vard, thank you so much for leaving a 5 Star Review, good to know that you are continuing to receive a professional service. Kind Regards, Vanessa - Marketing Director ...

“Gatekeeper house viewing with Hazel...”

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Oct 28,2020
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Hazel
By: 'Verity'
Oct 28,2020
0 people found
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The agent Hazel met us at the property and did a great job showing us around and answering our questions. She was very lovely and friendly too, which was a breath of fresh air as other agents can be so serious and solemn! Thank you ...
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By: Vanessa
Nov 03, 2020
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Hi Verity, thanks so much for your kind comments regarding Verity being lovely and friendly, as well as doing a great job of showing you around the property and answering your questions. She will be thrilled to receive them. Kind Regards, Vanessa - Marketing Director ...

“When you have lived full time overseas for t......”

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Oct 27,2020
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Alex
By: 'Nigel'
Oct 27,2020
0 people found
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When you have lived full time overseas for the last 20 years it’s good to know your property is in good hands . Excellent service at all times especially if maintenance work is needed or new tenants have to be found....
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By: vanessa
Nov 03, 2020
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Hi Nigel, thank you so much for taking the time to leave such great comments regarding the support the team can give you despite living overseas. Kind Regards, Vanessa - Marketing Director ...

“recently moved to a new area with the help of......”

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Oct 24,2020
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By: 'Lonely'
Oct 24,2020
0 people found
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recently moved to a new area with the help of gatekeepers property service ltd. very professional staff , very informative, polite and helpful. from start to moving in the staff helped and made things easier for me and my family. able to contact them and they ...
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By: vanessa
Nov 03, 2020
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Thank you so much for leaving such a positive review for us, I know that Dan, Asheley, Sam, and the whole team will be so pleased with your comments. It is great to hear that they have been polite, informative, and helpful with your move. Kind Regards, Vanessa - Marketing Director ...

“Really happy with the service Gatekeeper prov......”

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Oct 22,2020
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Lucy
By: 'Sukhdev'
Oct 22,2020
0 people found
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Really happy with the service Gatekeeper provide. In particular, good to see pro-activity in terms of contract renewal and other management activities...
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By: vanessa
Nov 03, 2020
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Hi Sukhdev, many thanks for your kind comments and observations regarding the team being pro-active on your behalf to maximise your tenancy. Kind Regards, Vanessa - Marketing Director ...

“Very helpful and clear process throughout - c......”

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Oct 17,2020
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Harriet
By: 'Billy'
Oct 17,2020
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Very helpful and clear process throughout - customer service really is at the heart of what they do and it makes a stressful time much less so. All the team are really friendly and professional - by far the best estate agents I’ve dealt ...
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By: vanessa
Nov 03, 2020
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Hi Billy, delighted to hear that all the team have been friendly and professional in their dealings with you and that the process has been clear and helpful in your move. Kind Regards, Vanessa - Marketing Director ...

“I cant praise enough....”

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Oct 16,2020
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Sam
By: 'Valerie'
Oct 16,2020
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I have been exceptionally impressed by how Sam and the team have looked after me. They have been very diligent and supportive in these uncertain times. I cant praise enough. Many Thanks...
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By: Vanessa
Nov 03, 2020
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Hi Valerie, thanks so much for leaving such a positive review for us. I am so pleased to hear that Sam and the team have been very diligent, supportive and looked after you through this process. Kind Regards, Vanessa - Marketing Director ...

“Great experience using Gatekeeper. They alway......”

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Oct 11,2020
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Lucy
By: 'Tim'
Oct 11,2020
0 people found
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Great experience using Gatekeeper. They always go above and beyond expectations. Good communication and customer service. I wouldn't use anyone else....
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By: vanessa
Nov 03, 2020
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Hi Tim, so pleased that you have had such a great experience with Gatekeeper, many thanks for leaving us a review. Kind Regards, Vanessa - Marketing Director ...

“Best Agency I have got in contact with.Very ......”

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Oct 10,2020
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Patricia
By: 'Liviu'
Oct 10,2020
0 people found
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Best Agency I have got in contact with. Very professional, super reponsive and extremly knowledgeable. No complaints at all. Very happy costumer ??...
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By: vanessa
Nov 03, 2020
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Hi Liviu, many thanks for your lovely comments. So pleased that you have found the team to be professional, responsive and knowledgeable. Kind Regards, Vanessa - Marketing Director ...

“One of the best Estate agents in Banbury. I h......”

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Oct 05,2020
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Lucy
By: 'Talha'
Oct 05,2020
0 people found
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One of the best Estate agents in Banbury. I have had an excellent service from them since they started to manage my property. Friendly staff, too :)...
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By: Vanessa
Nov 03, 2020
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Hi Talha, thanks so much for your kind comments, so happy you have received excellent service! Kind Regards, Vanessa - Marketing Director ...

“No complaints at all. Service has been very g......”

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Oct 04,2020
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Asheley
By: 'John'
Oct 04,2020
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No complaints at all. Service has been very good and I've never been messed around in regards to anything to do with the property I'm in....
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By: Vanessa
Oct 15, 2020
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Hi John, good to hear that the service you have received has been very good and you have been looked after in your property. Kind Regards, Vanessa - Marketing Director ...

“Recommend...”

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Oct 04,2020
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Lucy
By: 'Chris'
Oct 04,2020
1 people found
this helpful
Recommend My key priority was renting out my Flat with the least effort possible , sensible fees and confidence that issues would be dealt with professionally . Although there is no office in Banbury the portal access allows me to keep fully up to date and Lucy ...
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By: Vanessa
Oct 15, 2020
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Hi Chris, thanks so much for leaving us such a great review! Great to hear that our systems are fully supporting you and that Lucy is managing your account well. Kind Regards, Vanessa - Marketing Director ...

“From initial call with Sam to the end experie......”

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Sep 24,2020
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Daniel
By: 'Thomas'
Sep 24,2020
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From initial call with Sam to the end experience with Daniel. You couldn’t have done a better job. Very professional. Keep up the good work....
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By: Vanessa
Sep 29, 2020
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Hi Thomas, thanks so much for leaving such a positive review, both Sam and Dan will be so pleased with your comments. Kind Regards, Vanessa - Marketing Director ...

“Great personable service, would recommend! ......”

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Sep 15,2020
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Daniel
By: 'David'
Sep 15,2020
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Great personable service, would recommend! Dan and the team were great, he kept in constant contact throughout the process and made me feel like I had a personalised service rather than another house on there books. As a first time seller Dan explained the whole ...
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By: Vanessa
Nov 03, 2020
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Hi David, thanks so much for leaving such great comments about Dan and the team. I am so pleased that you felt that the service you had was personable and supported you through the whole process. Kind Regards, Vanessa - Marketing Director ...

“Great communication, excellent customer servi......”

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Sep 12,2020
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By: 'Sofia'
Sep 12,2020
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Great communication, excellent customer service, easy to get in touch and staff very polite and helpful. Overall we are very pleased with the service and attention we receive....
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By: Vanessa
Sep 22, 2020
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Hi Sofia, many thanks for your lovely comments, we really appreciate you taking the time to leave us feedback. Kind Regards, Vanessa - Marketing Director ...

“The property at Hudson Way, Swindon, SN25 4WJ......”

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Sep 02,2020
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Daniel
By: 'James'
Sep 02,2020
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The property at Hudson Way, Swindon, SN25 4WJ was in a lovely area and benefited from woodland nearby. However, we felt the home was too small for our current and future needs with no room for an extension. We also felt the property was a ...
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By: Vanessa
Sep 11, 2020
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Hi James, thanks so much for taking the time to leave us some feedback. Good luck with your search. Kind Regards, Vanessa - Marketing Director ...

“I’ve always had extremely positive experience......”

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Aug 11,2020
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Alex
By: 'Kathy'
Aug 11,2020
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I’ve always had extremely positive experiences with Phil, Mat & the team , both with letting and selling. They work hard & communicate effectively throughout the process. They kept me informed at every step. I can wholeheartedly recommend them....
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By: Vanessa
Aug 28, 2020
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Hi Kathy, thank you so much for leaving your feedback. I know the team will be pleased to hear that you know that they work hard and communicate effectively throughout the processes in both Sales and Lettings. Kind Regards, Vanessa - Marketing Director ...

“I would like to thank youGatekeeper Estate A......”

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Aug 10,2020
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Phil
By: 'Roberio'
Aug 10,2020
1 people found
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I would like to thank you Gatekeeper Estate Agent and Letting Agent Witney They were very kind to us To help find A good place to live, We are very happy and grateful Regards Rob& family...
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By: vanessa
Aug 28, 2020
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Hi Roberio, thank you so much for leaving such a positive review. I am so pleased that the team have helped you find a new home. Kind Regards, Vanessa - Marketing Director ...

“I highly recommend Gatekeeper. Sam and Patric......”

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Aug 09,2020
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Samanatha
By: 'Roxana'
Aug 09,2020
0 people found
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I highly recommend Gatekeeper. Sam and Patricia were very helpful and fast in taking us through the next steps. Professional and friendly, answering all our question clearly...
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By: Vanessa
Aug 28, 2020
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Hi Roxana, I really appreciate you taking the time to leave us a review and I am so pleased that you found our service professional and friendly. Kind Regards, Vanessa - Marketing Director ...

“Did a good job of selling my house, kept well......”

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Aug 03,2020
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Daniel
By: 'David'
Aug 03,2020
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Did a good job of selling my house, kept well informed throughout the whole process and got a good price in the end....
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Aug 28, 2020
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Hi David, many thanks for leaving us a 5 Star Review, so pleased that our communication was good and you were happy with the price achieved. Kind Regards, Vanessa - Marketing Director ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Gatekeeper Property Services Ltd

Regional Awards won by Gatekeeper Property Services Ltd

Individual Branch Awards

Witney, OX28



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