Gatekeeper Property Services Ltd
4.5/5, 608 reviews
86% recommended
96% sales valuation accuracy
99% sales fee satisfaction
97% lettings valuation accuracy
92% lettings fee satisfaction
Gatekeeper is a dynamic, sales driven business with a priority put on customer service.We have a dedicated shareholder driven team that support all our clients no matter what their requirements are.We have a strong affiliation to the trade bodies that regulate the sector and actively involve them in ... show more Gatekeeper is a dynamic, sales driven business with a priority put on customer service.

We have a dedicated shareholder driven team that support all our clients no matter what their requirements are.

We have a strong affiliation to the trade bodies that regulate the sector and actively involve them in our business development process.

We actively request feedback from our clients and evolve our business processes to ensure their voice is not just heard but the point of view is understood and requests for change implemented through the business.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 99% £90,000 £650,000
Lettings 97% 92% £400 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
200 18 227 50 52 2 24 0 21 14
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“Sam was extremely helpful and informative and......”

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Feb 28,2021
Minithumbup
dan
By: 'Peter Collins'
Feb 28,2021
0 people found
this helpful
Sam was extremely helpful and informative and smart at my viewing on Saturday, then Dan was also very helpful and excellent to deal with. Am hoping to arrange a let on the flat I saw, and am very happy with the friendly service I have ...
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By: Vanessa
Mar 17, 2021
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Hi Peter, thanks so much for taking the time to leave us feedback. So pleased to hear that both Sam and Dan have been helpful and informative on your property search, good luck with your move. Kind Regards, Vanessa - Marketing Director ...

“Great experience with Gatekeeper Witney....”

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Feb 19,2021
Minithumbup
Phil
By: 'Kim'
Feb 19,2021
0 people found
this helpful
Great experience with Gatekeeper Witney. They kept things moving and have been responsive and helpful at every stage of the process....
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By: Vanessa
Feb 21, 2021
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Hi Kim, great to hear that your experience with Gatekeeper has been so positive and that the team have been responsive and helpful at every stage of the process. Kind Regards, Vanessa - Marketing Director ...

“Such a good service...reliable, prompt and th......”

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Feb 17,2021
Minithumbup
Phil
By: 'Rachael'
Feb 17,2021
0 people found
this helpful
Such a good service...reliable, prompt and thorough and clearly know their market. Excellent communication. Would highly recommend as a Landlady....
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By: Vanessa
Feb 21, 2021
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Hi Rachael, brilliant comments to receive =- thanks so much for your review. The team will be so pleased to hear that you found their service reliable, prompt, and thorough with excellent communication. Kind Regards, Vanessa - Marketing Director ...

“Excellent & proffesional service...”

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Feb 10,2021
Minithumbup
Samuel
By: 'sharon davies'
Feb 10,2021
0 people found
this helpful
My experience of Gatekeeper has been a really positive one. The communication & speed of service is excellent. Really friendly & helpful staff who explain everything in detail. Cannot fault the service....
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By: Vanessa
Feb 21, 2021
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Hi Sharon, we really appreciate you leaving such positive feedback for the team, it really makes a difference to them to hear your comments that the communication and speed of service were excellent but also that the staff were friendly and helpful too. Kind Regards, Vanessa - Marketing Director ...

“So quick to respond...”

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Feb 09,2021
Minithumbup
By: 'Doris'
Feb 09,2021
0 people found
this helpful
So quick to respond when I contacted Gatekeeper to rent out my flat. They kept in touch until I was ready to make my move and then found a tenant for me within a week...
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By: Vanessa
Mar 11, 2021
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Hi Doris, thanks so much for leaving us a 5 Star Review, I am so pleased that we were able to support and find a tenant quickly for you. Kind Regards, Vanessa - Marketing Director ...

“Amazing communication from the get go. Both a......”

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Feb 09,2021
Minithumbup
Asheley
By: 'Jazmin'
Feb 09,2021
0 people found
this helpful
Amazing communication from the get go. Both agents I have been in contact with have been polite and have answered all questions in a timely manner. I have been emailed nearly every day with updates on the renting process and I’m so happy myself ...
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By: Vanessa
Feb 09, 2021
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Hi Jazmin, so pleased to hear that you have received good communication from polite and helpful staff. Best of luck in your tenancy. Kind Regards, Vanessa - Marketing Director ...

“As a Landlord gives me complete confidence...”

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Feb 09,2021
Minithumbup
By: 'Steph Makin'
Feb 09,2021
0 people found
this helpful
Always come up with great solutions to challenges or problems. As a Landlord gives me complete confidence that they look after my best interests and investment. Have a great Landlord online app that makes it easy to see everything which is going on....
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By: Vanessa
Feb 09, 2021
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Hi Steph, thanks so much for your kind comments, it's lovely to hear that the team always come up with great solutions to challenges or problems, it means a great deal to get your feedback. Also so pleased you like the Landlord app we created, it is designed specifically to support you with all the information you need regarding your rental property. Kind Regards, Vanessa - Marketing Director ...

“Very responsive. Very helpful and nothing is ......”

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Feb 09,2021
Minithumbdown
Harriet
By: 'Sammy'
Feb 09,2021
0 people found
this helpful
Very responsive. Very helpful and nothing is too much trouble. Lucy showed us around a for sale property and was very easy to talk to. I would highly recommend Gatekeeper....
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By: Vanessa
Feb 09, 2021
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Hi Sammy, thanks so much for the 5 Star Review, great to hear that you would recommend us. Kind Regards, Vanessa - Marketing Director ...

“Very impressed. Looked after...”

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Feb 09,2021
Minithumbup
By: 'Harriet'
Feb 09,2021
0 people found
this helpful
Just rented and was very impressed. Everything was sorted quickly and efficiently and I felt very looked after. Will definitely be using again....
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By: vanessa
Feb 21, 2021
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Hi Harriet, thanks so much for your kind comments, so pleased that you felt looked after and everything was sorted quickly and efficiently. Kind Regards, Vanessa - Marketing Director ...

“Warning...”

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Feb 06,2021
Minithumbdown
By: 'Natalie'
Feb 06,2021
0 people found
this helpful
Very rude agents. Not helpfull at all. When you have an issue with property they send you uncompetent handyman who mskes even more damage for which you'll be charged when you move out. When they arrange vieving with potentially new tenants they never take their ...
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By: Vanessa
Feb 09, 2021
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Hi Natalie, obviously I am disappointed that your experience with Gatekeeper has not been as you or we would have liked. I am unable to locate your exact tenancy details so can't investigate the issues you have raised, but please do get in touch via the phone or email so that I can see how we can best resolve this for you. In the meantime, I wish you all the best, Kind Regards, Vanessa - Marketing Director ...

“Having been a landlord with Gatekeeper Proper......”

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Feb 05,2021
Minithumbup
Mat
By: 'Mr W.'
Feb 05,2021
0 people found
this helpful
Having been a landlord with Gatekeeper Property Services Ltd for over 11 years now, I have experienced a thoroughly excellent service from all the employees during this time. Communication has been prompt and direct at all times and I always feely fully informed after any conversations. ...
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Was this helpful? Yes
By: Vanessa
Feb 09, 2021
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Wow - that is amazing feedback for the team to receive, they will be delighted. Thank you so much for your kind comments, I am so pleased that the service you have experienced over the years has been excellent and the communication prompt and direct. Kind Regards, Vanessa - Marketing Director ...

“Amazing service so far! Still going through......”

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Feb 04,2021
Minithumbup
Patricia
By: 'Becca'
Feb 04,2021
0 people found
this helpful
Amazing service so far! Still going through the process of letting and I am very impressed. The viewing was excellent and I paid the holding deposit 2 days ago and I’ve been kept up to date so much I know exactly where they are! Cannot ...
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“Found new quality tenants quickly for our pro......”

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Feb 04,2021
Minithumbup
Mat
By: 'Mr R C & Mrs Y M A Johnson'
Feb 04,2021
0 people found
this helpful
Found new quality tenants quickly for our property. Very good communication throughout. Mat & Lucy are great people to deal with. Would recommend Gatekeeper to handle lettings and property management....
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By: Vanessa
Feb 04, 2021
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Hi Mr & Mrs. Johnson, thank you so much for your kind comments, Mat and Lucy will be delighted with your feedback. So pleased that you are happy with our service and have found the communication to be good throughout. Kind Regards, Vanessa - Marketing Director ...

“Great Customer Service...”

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Jan 31,2021
Minithumbup
Sarah
By: 'Emma'
Jan 31,2021
0 people found
this helpful
Fab, easy to contact them with any queries. Very efficient and helpful, great service. Would definitely be using them again when searching for a property....
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By: Vanessa
Feb 04, 2021
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Hi Emma, Thanks so much for leaving us a 5 Star review! The team will be pleased to hear that you found their service efficient and helpful. Kind Regards, Vanessa - Marketing Director ...

“My view on gatekeeper agency....”

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Jan 24,2021
Minithumbup
Asheley
By: 'Leanne'
Jan 24,2021
0 people found
this helpful
Gatekeeper property is a brilliant agency to go with when looking for a place to move into. Thank you again for all your help and support....
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By: Vanessa
Jan 28, 2021
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Hi Leanne, so pleased we were able to help, thank you so much for leaving such a positive review! Kind Regards, Vanessa - Marketing Director ...

“Very efficient, all clear and organised very ......”

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Jan 20,2021
Minithumbup
Daniel
By: 'Becky'
Jan 20,2021
0 people found
this helpful
Very efficient, all clear and organised very quickly. No complaints at all. Social distancing adhered to as well and properth viewing was thorough and so was the process afterwards....
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Was this helpful? Yes
By: VAnessa
Jan 28, 2021
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Hi Becky, so pleased that you found our service to be efficient and organised, great feedback for the team to receive. Kind Regards, Vanessa - Marketing Director ...

“Excellent friendly customer service. If ther......”

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Jan 19,2021
Minithumbup
Alex
By: 'CJB'
Jan 19,2021
0 people found
this helpful
Excellent friendly customer service. If there is a problem it is resolved quickly and without fuss. Worth the money. Thank you....
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“Amazing staff with great service. They found ......”

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Jan 18,2021
Minithumbup
Phil
By: 'Talha'
Jan 18,2021
0 people found
this helpful
Amazing staff with great service. They found me a tenant in just one day. I never thought in this difficult period (pandemic) things can be managed and done so easily. Thanks to Gatekeeper....
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“Great company to deal with, very courteous an......”

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Jan 18,2021
Minithumbdown
Sam
By: 'John'
Jan 18,2021
0 people found
this helpful
Great company to deal with, very courteous and professional. Both Sam and Asheley were helpful in explaining the process of renting....
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By: Vanessa
Jan 28, 2021
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Hi John, thanks so much for your kind comments, both Sam and Asheley will be so pleased that you found them helpful. Kind Regards, Vanessa - Marketing Director ...

“Steve...”

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Jan 14,2021
Minithumbup
By: 'Steve'
Jan 14,2021
0 people found
this helpful
Hi,just recently moved with gatekeeper and Dan and the team could not have been any more helpful and informative,explained all the processes to me along the way.would highly recommend...
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By: Vanessa
Jan 21, 2021
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Hi Steve, thanks so much for leaving us a positive review and for highly recommending us. Dan and the team will be so pleased to hear that you have found them helpful and informative. Kind Regards, Vanessa - Marketing Director ...

“Thank you for the viewing I attended on Satur......”

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Jan 11,2021
Minithumbup
Phil
By: 'Mandy'
Jan 11,2021
0 people found
this helpful
Thank you for the viewing I attended on Saturday 9th January. I was happy with the service from keeping me informed via text/email to the actual viewing...
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By: vanessa
Jan 22, 2021
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Hi Mandy, thank you for leaving us a 5 Star Review, I am glad you were happy with our service. Kind Regards, Vanessa - Marketing Director ...

“Definitely recommend very helpful...”

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Dec 31,2020
Minithumbup
Phil
By: 'Jakeholborow'
Dec 31,2020
0 people found
this helpful
Really helpful every one I spoke to on the phone where really nice and very helpful they answered every question I asked Hazel who showed me the property I view was amazing and very helpful, I definitely recommend gatekeeper property services excellent all round...
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By: Vanessa
Jan 22, 2021
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Fantastic review, thank you! Hazel is so pleased that you found her nice and helpful and you had excellent service. Kind Regards, Vanessa - Marketing Director ...

“Agent was friendly, showed positive aspects o......”

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Dec 26,2020
Minithumbup
Samuel
By: 'Unknown'
Dec 26,2020
0 people found
this helpful
Agent was friendly, showed positive aspects of the property, understood and answered all questions. Was a good experience and value agents who understand and get to know people rather then just doing their job....
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By: Vanessa
Jan 22, 2021
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Thank you for your 5 Star Review, it is much appreciated. So pleased that you had a good experience on your viewing and that we were friendly and helpful and answered all of your questions. Kind Regards, Vanessa - Marketing Director ...

“I have never had an issue with the service pr......”

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Dec 22,2020
Minithumbup
Lucy
By: 'Mike'
Dec 22,2020
0 people found
this helpful
I have never had an issue with the service provided by Gatekeeper during my five year's experience with them. They make regular inspections of my property and provide timely feedback. Gatekeeper have always been successful in finding suitable tenants without delay. I have no hesitation ...
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By: Vanessa
Jan 22, 2021
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Hi Mike, thank you so much for recommending us. The team is always so pleased to get feedback on the service they deliver, it's a pleasure to have the opportunity to work with you. Kind Regards, Vanessa - Marketing Director ...

“Great communication, feedback and suggestions......”

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Dec 22,2020
Minithumbup
Lucy
By: 'Madhuram'
Dec 22,2020
0 people found
this helpful
Great communication, feedback and suggestions. Thank you very much for taking care of my property. My personal thanks to Lucy and Dan Swindon Branch....
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By: vanessa
Jan 22, 2021
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Thank you so much for your review, Lucy and Dan are so pleased that you are happy with their communication, feedback, and suggestions. Kind Regards, Vanessa - Marketing Director ...

“The application process was horrible with non......”

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Dec 18,2020
Minithumbdown
Asheley
By: 'Kelvin'
Dec 18,2020
1 people found
this helpful
The application process was horrible with non realistic deadlines which put me and my family under a lot of stress. I got asked to sign a tenancy agreement even before starting the process. Avoid this agency like a plague...
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By: Vanessa
Jan 13, 2021
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Hi Kelvin, I am so sorry that your experience with Gatekeeper was not as you would have wished and I understand that Sam has discussed this with you. We do work hard to make sure that the process is as smooth as possible for both Tenants and Landlords and we have systems in place to safeguard both parties. I am sorry that this did not suit you at this time and I wish you all the best in your search for a property. Kind Regards, Vanessa - Marketing Director ...

“Gatekeeper are fantastic; as a first time lan......”

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Dec 16,2020
Minithumbup
By: 'Sally'
Dec 16,2020
0 people found
this helpful
Gatekeeper are fantastic; as a first time landlady, I had nothing to compare them to but I've heard bad things about lots of agents who don't give a good service, not phone back etc: Not the case here - they have walked and talked me ...
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By: vanessa
Jan 13, 2021
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Hi Sally, the team is so pleased to hear that you have found them prompt, responsive, and informative. Thank you for leaving us a 5 Star Review. Kind Regards, Vanessa - Marketing Director ...

“Always excellent, proactive and efficient se......”

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Dec 14,2020
Minithumbup
Sam
By: 'Miss'
Dec 14,2020
0 people found
this helpful
Always excellent, proactive and efficient service from Gatekeeper. I Would definitely recommend. Takes the hassle out of being a landlord...
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By: vanessa
Jan 13, 2021
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Fantastic to hear that you would definitely recommend Gatekeeper for being proactive and efficient! Thank you so much for leaving your review. Kind Regards, Vanessa - Marketing Director ...

“I have been with Gatekeeper for several years......”

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Nov 26,2020
Minithumbup
By: 'Christopher'
Nov 26,2020
0 people found
this helpful
I have been with Gatekeeper for several years now and I have had an excellent service year on year. I was a bit concerned this year when my Tenants decided to leave just before Christmas but Gatekeeper has already found me a new Tenant. Friendly ...
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By: Vanessa
Jan 13, 2021
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Hi Christopher, Thank you so much for leaving us such a positive review, the team will be so pleased that you think they are friendly and have given excellent customer service. I am delighted that we have managed to find you a new Tenant in good time despite the holiday period. Kind Regards, Vanessa - Marketing Director ...

“Great service, Hassle free. All staffs are on......”

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Nov 26,2020
Minithumbup
Lucy
By: 'Mr'
Nov 26,2020
0 people found
this helpful
Great service, Hassle free. All staffs are on the ball. Impartial advice. As a distance landlord, I fully rely on them to manage my property. I really appreciated their service....
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By: Vanessa
Jan 13, 2021
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Fantastic comments to leave, we really appreciate it! I am so pleased that the team can fully support you with great service and impartial advice. Kind Regards, Vanessa - Marketing Director ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Gatekeeper Property Services Ltd

Regional Awards won by Gatekeeper Property Services Ltd

Individual Branch Awards

Witney, OX28



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