Gatekeeper Property Services Ltd
4.5/5, 608 reviews
86% recommended
96% sales valuation accuracy
99% sales fee satisfaction
97% lettings valuation accuracy
92% lettings fee satisfaction
Gatekeeper is a dynamic, sales driven business with a priority put on customer service.We have a dedicated shareholder driven team that support all our clients no matter what their requirements are.We have a strong affiliation to the trade bodies that regulate the sector and actively involve them in ... show more Gatekeeper is a dynamic, sales driven business with a priority put on customer service.

We have a dedicated shareholder driven team that support all our clients no matter what their requirements are.

We have a strong affiliation to the trade bodies that regulate the sector and actively involve them in our business development process.

We actively request feedback from our clients and evolve our business processes to ensure their voice is not just heard but the point of view is understood and requests for change implemented through the business.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 99% £90,000 £650,000
Lettings 97% 92% £400 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
200 18 227 50 52 2 24 0 21 14
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Very helpful from start to finish! Kept us up......”

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Oct 29,2021
Minithumbup
Harriet
By: 'Martin'
Oct 29,2021
0 people found
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Very helpful from start to finish! Kept us up to date with our application and now we are really looking forward to moving into our new home...
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By: vanessa
Nov 09, 2021
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Hi Martin, lovely to hear that we have been helpful from start to finish with your application to rent a property. Hope all goes well with your move. Kind Regards, Vanessa - Marketing Director ...

“Very impressed with Gatekeeper...”

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Oct 24,2021
Minithumbup
By: 'Kevin'
Oct 24,2021
0 people found
this helpful
I'm really impressed with Gatekeeper. The property details were well written and presented, the photos were excellent, and the fees were far more competitive than other agents who quoted me. Best of all, a sale was agreed nice and quickly. Good work all round!...
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By: vanessa
Nov 09, 2021
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Hi Kevin, thank you so much for your 5 Star Rating, good to hear that you are impressed with the service you received and that a sale was agreed quickly for you. Kind Regards, Vanessa - Marketing Director ...

“Great service from gatekeepers team. Quick to......”

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Oct 23,2021
Minithumbup
Asheley
By: 'Lonely Efekodha'
Oct 23,2021
0 people found
this helpful
Great service from gatekeepers team. Quick to sorting maintainance issues. Very professional, patient, supportive and friendly team. The best letting agent l have ever used . I would 100% recommend to anyone wanting to rent a house....
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By: vanessa
Nov 09, 2021
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Hi there, thank you so much for your kind comments regarding the team being professional, patient, supportive and friendly. Kind Regards, Vanessa - Marketing Director ...

“Professional, reliable, value for money...”

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Oct 18,2021
Minithumbup
Daniel
By: 'Corey Fisher'
Oct 18,2021
0 people found
this helpful
Gatekeeper have been amazing from start to finish! From the very beginning Dan Thorne has been super responsive and helpful! Always answering the phone and emails super speedy and being a great point of contact! The valuation process was thorough and accurate and the marketing ...
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By: vanessa
Nov 09, 2021
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Hi Corey, WOW, amazing feedback to receive! Thank you so much for your exceptionally kind comments regarding Dan, Harriet and the team. So pleased that you found our service to be professional, friendly, responsive and great value for money. Kind Regards, Vanessa - Marketing Director ...

“I couldn’t be more happy with the experience......”

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Oct 17,2021
Minithumbup
Gosia
By: 'Kayleigh Applin'
Oct 17,2021
0 people found
this helpful
I couldn’t be more happy with the experience I had yesterday with Gatekeeper. Especially Gosia she was so friendly, welcoming and helpful. I will 100% be going back for any rental properties they have. By far the best agents I’ve been in contact with. ...
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By: vanessa
Nov 09, 2021
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Hi Kayleigh, lovely feedback to receive regarding Gosia, so pleased that you found her to be friendly and welcoming. Kind Regards, Vanessa - Marketing Director ...

“Excellent service in all aspects, professiona......”

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Oct 14,2021
Minithumbup
Phil
By: 'Jo Plowman'
Oct 14,2021
0 people found
this helpful
Excellent service in all aspects, professional at all times highly recommend for selling buying or renting as a landlord or tenant...
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By: vanessa
Nov 09, 2021
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Hi Jo, thank you so much for your recommendation, so pleased that you find the service excellent and progressional and you would recommend us. Kind Regards, Vanessa - Marketing Director ...

“Very efficient service...”

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Oct 13,2021
Minithumbup
Phil
By: 'Lin'
Oct 13,2021
0 people found
this helpful
Very efficient service. Steps that require taking all very clear. Felt a little under pressure sometimes but its understood. So far very pleased with everything....
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By: vanessa
Nov 09, 2021
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Hi Lin, thank you for your feedback regarding your experience with Gatekeeper, it is all very useful for us when we review our service levels. Kind Regards, Vanessa - Marketing Director ...

“Very helpful and friendly at every step of th......”

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Oct 08,2021
Minithumbup
By: 'Alice'
Oct 08,2021
0 people found
this helpful
Very helpful and friendly at every step of the process. I was impressed by the attention to detail and focus they put on listening to my requirements. I very impressive customer experience....
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By: vanessa
Nov 09, 2021
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Hi Alice, many thanks for your lovely comments regarding the service you received being so friendly and helpful. Kind Regards, Vanessa - Marketing Director ...

“Excellent service, communication and utilitie......”

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Oct 05,2021
Minithumbup
By: 'Oldie'
Oct 05,2021
0 people found
this helpful
Excellent service, communication and utilities switching support. Ongoing reminders and progress updates really helpful to smoothing the process of renting...
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By: vanessa
Nov 09, 2021
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Hi there, so pleased to hear that you have received excellent service and the progress updates have helped make the process smooth for you. Kind Regards, Vanessa - Marketing Director ...

“Have been dealing with Gatekeeper for 2 years......”

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Oct 04,2021
Minithumbup
By: 'John & Sandra Pallett'
Oct 04,2021
0 people found
this helpful
Have been dealing with Gatekeeper for 2 years now, much of the time through the Covid pandemic, and I cannot fault their performance. They have made what could have been a nightmare time bearable with their constant hard work. They always keep us fully informed too. ...
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By: vanessa
Nov 09, 2021
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Hi John & Sandra, lovely comments to receive particularly regarding Lucy. The team really do work hard and I am so glad that you feel they have done an excellent job particularly through the pandemic. Kind Regards, Vanessa - Marketing Director ...

“Consistently excellent service from Phil , Al......”

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Sep 24,2021
Minithumbup
Phil
By: 'Kathy Dowbor-Musnicki'
Sep 24,2021
0 people found
this helpful
Consistently excellent service from Phil , Alex & the team in the lettings department. They communicate clearly & fully at all stages of the process. My experience of buying & selling properties with Gatekeeper was also extremely positive; they made what can be a very stressful time as smooth ...
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By: vanessa
Nov 09, 2021
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Hi Kathy, great feedback to receive regarding Phil, Alex and the team, so pleased that you find the service to be consistently excellent. Kind Regards, Vanessa - Marketing Director ...

“The agent was so helpful and welcoming which ......”

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Sep 18,2021
Minithumbup
Samuel
By: 'Alicia'
Sep 18,2021
0 people found
this helpful
The agent was so helpful and welcoming which was lovely ! i would definitely recommend to lots of friends & family!...
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By: vanessa
Nov 09, 2021
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Hi Alicia, thank you so much for recommending us! Kind Regards, Vanessa - Marketing Director ...

“Many Thanks to all that supported....”

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Sep 10,2021
Minithumbup
By: 'R. H'
Sep 10,2021
0 people found
this helpful
Great service from the team. Very happy with my viewing and offer. Made things very simple and were very clear. Many Thanks to all that supported....
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By: vanessa
Nov 09, 2021
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Hi there, many thanks for your lovely comments, so pleased that you are happy with the service you received. Kind Regards, Vanessa - Marketing Director ...

“Quality service and no time wasted...”

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Sep 06,2021
Minithumbup
Lucy
By: 'Peter'
Sep 06,2021
0 people found
this helpful
My tenant recently had to move out due to work relocation. I am very busy but Gatekeeper handled the whole thing and found me another tenant after only one week marketing. Fast and efficient team good communication can definitely recommend. Special thanks to Samuel and ...
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By: vanessa
Nov 09, 2021
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Hi Peter, so pleased to hear that Sam and Lucy provided fast and efficient service for you and you would recommend us. Kind Regards, Vanessa - Marketing Director ...

“Great service...”

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Sep 06,2021
Minithumbup
Samuel
By: 'Tony'
Sep 06,2021
0 people found
this helpful
First experience of letting agents and not disappointed. Good viewing, comprehensive and informative follow up service to make sure that everything happens when it is supposed to....
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By: vanessa
Nov 09, 2021
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Hi Tony, thanks for such positive feedback regarding our service. Kind Regards, Vanessa - Marketing Director ...

“Excellent communication throughout the entire......”

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Sep 04,2021
Minithumbup
Samuel
By: 'Anton'
Sep 04,2021
0 people found
this helpful
Excellent communication throughout the entire process. All questions answered clearly and even being available way after normal working hours. Slick process to go through the verification and other processes....
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By: vanessa
Nov 09, 2021
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Hi Anton, many thanks for such great comments regarding the service you received, even after normal working hours. I am so pleased you found the process to be slick with good communication throughout. Kind Regards, Vanessa - Marketing Director ...

“Great, very professional and personal service......”

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Aug 30,2021
Minithumbup
Alex
By: 'Tony Cox'
Aug 30,2021
0 people found
this helpful
Great, very professional and personal service with constant updates and communication. Staff were all very friendly and always willing to help....
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By: vanessa
Nov 09, 2021
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Hi Tony, so pleased to hear that you found everyone to be professional, friendly and always willing to help. Kind Regards, Vanessa - Marketing Director ...

“First class service...”

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Aug 28,2021
Minithumbup
Daniel
By: 'Lili'
Aug 28,2021
0 people found
this helpful
I've sold and purchased my house with Gatekeeper and I couldn't be more happy with them. Dan and his team are the best in Town. Very friendly and always happy to help with all the queries I had. I've also used Gatekeeper property move pack ...
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By: vanessa
Nov 09, 2021
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Hi Lili, thank you so much for your kind comments regarding the service you have received from Dan, Harriet and the team. So happy you would recommend us! Kind Regards, Vanessa - Marketing Director ...

“Excellent Service and Communication...”

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Aug 20,2021
Minithumbup
Sarah
By: 'Steven'
Aug 20,2021
1 people found
this helpful
Throughout our time renting our current property, Sarah Moxon has always been attentive and offered an outstanding level of service and support. Sarah's communication is always on point, and it is clear to see that Sarah takes the time to ensure her clients are well ...
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By: vanessa
Nov 09, 2021
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Hi Steven, thank you so much for your lovely comments regarding Sarah's service to you, she will be so pleased with your feedback that her communication and level of service has been outstanding. Kind Regards, Vanessa - Marketing Director ...

“purchasing with Gatekeeper...”

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Aug 19,2021
Minithumbup
Samuel
By: 'Amanda'
Aug 19,2021
0 people found
this helpful
It was a really professional and positive experience being shown around the property we were interested in. We were then able to make an offer there and then rather than formulating an email once home. Once the viewing had taken place and the offer was ...
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By: vanessa
Nov 09, 2021
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Hi Amanda, thank you for your kind comments on your experience with Gatekeeper. So pleased that you found the process carried out in a professional and positive manner. Kind Regards, Vanessa - Marketing Director ...

“Excellent communication and efficiency of ser......”

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Aug 17,2021
Minithumbdown
Alex
By: 'Adam'
Aug 17,2021
0 people found
this helpful
Excellent communication and efficiency of service. Been extremely pleased with Gatekeeper since I began using them over 5 years ago....
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By: Vanessa
Nov 09, 2021
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Hi Adam, so nice of you to leave such amazing comments for us. The team will be so pleased to know that you find their communication and efficiency of service to be excellent. Kind Regards, Vanessa - Marketing Director ...

“great people the service was good will go the......”

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Aug 16,2021
Minithumbup
Kitty
By: 'kevin devlin'
Aug 16,2021
0 people found
this helpful
great people the service was good will go there again will use them again and will get people to use them aswell...
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By: vanessa
Nov 09, 2021
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Hi Kevin, thanks so much for recommending us, much appreciated! ...

“Gosia arrived at the property a few minutes b......”

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Aug 16,2021
Minithumbup
Gosia
By: 'Mi'
Aug 16,2021
0 people found
this helpful
Gosia arrived at the property a few minutes before the booking time. Very friendly and informative. Property location is decent but the maintainence is not very well....
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By: Vanessa
Nov 09, 2021
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Hi Mi, great to get your feedback on Gosia that she was on time, friendly and informative. Kind Regards, Vanessa - Marketing Director ...

“I am buying my property through Gatekeeper; I......”

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Aug 15,2021
Minithumbup
Daniel
By: 'JG'
Aug 15,2021
0 people found
this helpful
I am buying my property through Gatekeeper; I have been happy with the services provided; they are different from other agents. There is more of a personal approach, with a named progressor who updates me weekly, and is very responsive to my queries. A smooth ...
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“I asked so many questions but it was answered......”

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Aug 12,2021
Minithumbup
dan
By: 'Hariharan Ramalingam'
Aug 12,2021
0 people found
this helpful
I asked so many questions but it was answered politely and clarified my question. Application process went smoothly. All went well....
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By: Vanessa
Nov 09, 2021
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Hi Hariharan, good to hear that you were supported and your application went smoothly. Kind Regards, Vanessa - Marketing Director ...

“Gatekeeper review. Highly recommended....”

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Aug 11,2021
Minithumbup
Daniel
By: 'Melanie'
Aug 11,2021
0 people found
this helpful
Gatekeeper have managed my property in central Swindon for 7 years and I am extremely satisfied with their level of service and dedication. The team exceed my expectations and go above and beyond to deal with any issues that arise and leave me with profit, not ...
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By: Vanessa
Nov 09, 2021
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Hi Melanie, what lovely comments to leave regarding the high level of service and dedication the team have delivered for you. So pleased to hear that they go above and beyond to resolve any issues for you and protect your investment. We really appreciate your feedback thank you so much! Kind Regards, Vanessa - Marketing Director ...

“positive experience...”

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Aug 07,2021
Minithumbup
Phil
By: 'pete'
Aug 07,2021
0 people found
this helpful
Very helpful agents. Friendly and professional and easy to deal with. The team are quick to respond to questions and are easily contactable....
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By: vanessa
Aug 10, 2021
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Hi Pete, many thanks for your review, we really appreciate the positive feedback regarding the team. Kind Regards, Vanessa - Marketing Director ...

“Excellent Professional Agency...”

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Aug 04,2021
Minithumbup
Asheley
By: 'Nick M'
Aug 04,2021
0 people found
this helpful
My two contacts at Gatekeeper Asheley Watts & Lucy Forde provide an excellent service, both are extremely quick to respond to any issues reported, and monitor progress to completion. Never have to chase them for updates as both are proactive at providing constant communication...
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By: vanessa
Aug 10, 2021
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Hi Nick, thank you so much for your kind comments regarding Asheley and Lucy's excellent communication and responsive service to you. Kind Regards, Vanessa - Marketing Director ...

“Gosia the perfect Estate Agent...”

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Jul 28,2021
Minithumbup
Gosia
By: 'Ferenc'
Jul 28,2021
0 people found
this helpful
Gosia the perfect Estate Agent Upon our arrival to the property to be viewed, she was already there, waiting for us and waving kindly when spotted us. She was super kind and helpful and professional. Somehow you can feel that she does her job wholeheartedly ...
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By: vanessa
Aug 10, 2021
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Hi Ferenc, thank you so much for your kind comments regarding Gosia, she will be so pleased that you were happy with her kind, helpful and professional manner. Kind Regards, Vanessa - Marketing Director. ...

“Great experience when selling my home....”

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Jul 27,2021
Minithumbup
Phil
By: 'Claire P'
Jul 27,2021
0 people found
this helpful
Great experience when selling my home.Superb effort by Phil and the team to get us moving.I was always kept fully informed on viewings feedback and any offers that were put forward. Quality work all round would recommend as an Estate Agent....
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By: vanessa
Aug 10, 2021
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Hi Claire, thanks so much for your lovely comments regarding Phil and the team, so pleased that you felt they delivered quality work and effort for you. Kind Regards, Vanessa - Marketing Director ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Gatekeeper Property Services Ltd

Regional Awards won by Gatekeeper Property Services Ltd

Individual Branch Awards

Witney, OX28



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