Gatekeeper Property Services Ltd
4.5/5, 608 reviews
86% recommended
96% sales valuation accuracy
99% sales fee satisfaction
97% lettings valuation accuracy
92% lettings fee satisfaction
Gatekeeper is a dynamic, sales driven business with a priority put on customer service.We have a dedicated shareholder driven team that support all our clients no matter what their requirements are.We have a strong affiliation to the trade bodies that regulate the sector and actively involve them in ... show more Gatekeeper is a dynamic, sales driven business with a priority put on customer service.

We have a dedicated shareholder driven team that support all our clients no matter what their requirements are.

We have a strong affiliation to the trade bodies that regulate the sector and actively involve them in our business development process.

We actively request feedback from our clients and evolve our business processes to ensure their voice is not just heard but the point of view is understood and requests for change implemented through the business.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 99% £90,000 £650,000
Lettings 97% 92% £400 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
200 18 227 50 52 2 24 0 21 14
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“[[EDIT ORIGINAL START]]Totally agree with 'It oughta be illegal's ......”

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Sep 08,2010
Minithumbdown
By: 'Ginolas'
Sep 08,2010
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[[EDIT ORIGINAL START]] Totally agree with 'It oughta be illegal's post'!! They get you to pay...
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“Where do I start with them... Agree with all that ......”

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Sep 03,2010
Minithumbdown
By: 'SAS'
Sep 03,2010
0 people found
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Where do I start with them... Agree with all that has been said before. All the hidden charges and appalling service. Requested for a Tenant application form for a new housemate. Took 1 week to get it and just found out that it was never even ...
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“Terrible service. Have contacted both Property Ombudsman service and the ......”

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Aug 31,2010
Minithumbdown
By: 'DRF2'
Aug 31,2010
0 people found
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Terrible service. Have contacted both Property Ombudsman service and the NFOPP - I urge you all to do the same....
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“I cannot believe they are allowed to stay in business. ......”

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Aug 26,2010
Minithumbdown
By: 'It'
Aug 26,2010
0 people found
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I cannot believe they are allowed to stay in business. We all know that real estate agents aren't the most trustworthy people to deal with, but Gatekeeper properties are in a league of their own. The sheer insolence once you have paid the initial non-refundable ...
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By: Georgieee
Sep 11, 2010
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Could you let me know what are the "list of hidden charges"? I'm about to pay the agent fee to them... Absolutely loved the place.... But all those horrible reviews on the agent worries me.... ...

“Broke every promise made before the tenancy, every excuse made ......”

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Jun 25,2010
Minithumbdown
By: 'Steve'
Jun 25,2010
2 people found
this helpful
Broke every promise made before the tenancy, every excuse made during it. Service was shocking and they were unapologetic throughout. End of tenancy, they tried charging excess fees, only refunded when I reported them to Trading Standards. ...
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“I would strongly recommend to not choose Gatekeeper letting agents. ......”

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May 21,2010
Minithumbdown
By: 'fayaz'
May 21,2010
1 people found
this helpful
I would strongly recommend to not choose Gatekeeper letting agents. We have had a very bad experience with them right from the start. Their initial holding fee is too high and they have many hidden fees and charges. None of them were informed till the ...
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By: Triumphant
Jun 25, 2010
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Agree about the charges, fees of ...

“Wouldn't touch this place again, even with a bargepole! Complete ......”

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Mar 25,2010
Minithumbdown
By: 'Disenchanted'
Mar 25,2010
0 people found
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Wouldn't touch this place again, even with a bargepole! Complete disregard for customers and full of excuses....
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By: Claude
Mar 28, 2010
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I totally agree. These people should not be used for Lettings Purposes. Beware all landlords. ...

“Terrible service. Both myself and tenants are very unimpressed. The ......”

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Mar 24,2010
Minithumbdown
By: 'Nothing'
Mar 24,2010
0 people found
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Terrible service. Both myself and tenants are very unimpressed. The negligence of the said company has eneded up costing me ...
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By: becarefuloutthere
Mar 26, 2010
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I thought it was just me who had a bad experience. Excuses, excuses, excuses, from the top to the bottom. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Gatekeeper Property Services Ltd

Regional Awards won by Gatekeeper Property Services Ltd

Individual Branch Awards

Witney, OX28



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