Gatekeeper Property Services Ltd
4.5/5, 608 reviews
86% recommended
96% sales valuation accuracy
99% sales fee satisfaction
97% lettings valuation accuracy
92% lettings fee satisfaction
Gatekeeper is a dynamic, sales driven business with a priority put on customer service.We have a dedicated shareholder driven team that support all our clients no matter what their requirements are.We have a strong affiliation to the trade bodies that regulate the sector and actively involve them in ... show more Gatekeeper is a dynamic, sales driven business with a priority put on customer service.

We have a dedicated shareholder driven team that support all our clients no matter what their requirements are.

We have a strong affiliation to the trade bodies that regulate the sector and actively involve them in our business development process.

We actively request feedback from our clients and evolve our business processes to ensure their voice is not just heard but the point of view is understood and requests for change implemented through the business.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 99% £90,000 £650,000
Lettings 97% 92% £400 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
200 18 227 50 52 2 24 0 21 14
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“Thanks for all the help in letting my property. Regards ......”

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Nov 16,2010
Minithumbup
By: 'Janetb'
Nov 16,2010
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Thanks for all the help in letting my property. Regards Janet B...
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“Great service and communication from top guys....”

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Nov 16,2010
Minithumbup
By: 'Super'
Nov 16,2010
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Great service and communication from top guys....
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“I had used agents before but then rented my property ......”

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Nov 16,2010
Minithumbup
By: 'Leamington'
Nov 16,2010
0 people found
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I had used agents before but then rented my property myself. Gatekeeper appealed to me when I saw there adverts and their fees were low. They have done everything I would expect form an agent and more. The team are great and even a director ...
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“Smooth process - Phil was always available for my questions ......”

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Nov 16,2010
Minithumbup
By: 'CheltLandlord'
Nov 16,2010
0 people found
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Smooth process - Phil was always available for my questions even at weekends (like the website too)....
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“Nice property - it was very clean when I moved ......”

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Nov 16,2010
Minithumbup
By: 'JC'
Nov 16,2010
0 people found
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Nice property - it was very clean when I moved in and the team were friendly when I had questions about payments. ...
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“Good service, good price, will use again...”

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Nov 16,2010
Minithumbup
By: 'Wokka'
Nov 16,2010
0 people found
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Good service, good price, will use again...
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“I have now read all the reviews on here and ......”

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Nov 15,2010
Minithumbdown
By: 'penguin'
Nov 15,2010
0 people found
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I have now read all the reviews on here and will not be using this outfit and am off to tell them that right now - if I can find their 'office'!!...
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By: Majority
Nov 18, 2010
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Do you really expect anyone to believe that trading standards would behave in is this manner, unprofessional and emotional!!! I would suggest that desperation has overcome this competitor to have to resort to this. If any one is in any doubt then call trading standards and find out for your self this is their National number 08454 04 05 06. If Trading standards had an issue they would only discuss your case and would not refer to any others. They only deal in facts, you have to provide evidenc ...

“I feel I have been looked after professionally and I ......”

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Nov 15,2010
Minithumbup
By: 'Lucky'
Nov 15,2010
0 people found
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I feel I have been looked after professionally and I cannot complain. I'm glad I chose Gatekeeper....
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“Efficient, well mannered, always helpful....”

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Nov 14,2010
Minithumbup
By: 'Nosey'
Nov 14,2010
0 people found
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Efficient, well mannered, always helpful....
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“Very pleased with the marketing and updates and the tenants ......”

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Nov 13,2010
Minithumbup
By: 'walker'
Nov 13,2010
1 people found
this helpful
Very pleased with the marketing and updates and the tenants seem very nice too. ...
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“Great job done by all I will be advising all ......”

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Nov 11,2010
Minithumbup
By: 'Black'
Nov 11,2010
1 people found
this helpful
Great job done by all I will be advising all friends and family....
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By: equally baffled
Nov 15, 2010
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I think "Walker" missed the point raised by 'Puzzled' and 'Baffled', but I'm glad to see him checking the comments on this site the site regularly in support of his chums at Gatekeeper, I wonder why? ...

“We had excellent service from Gatekeeper. They let the property ......”

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Nov 09,2010
Minithumbup
By: 'Grahams'
Nov 09,2010
0 people found
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We had excellent service from Gatekeeper. They let the property quickly and for a fair price!! We were called ever week to discuss viewings and feedback. The viewings were mainly done in the evening by a very nice girl who knew about my apartment. We ...
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By: baffled
Nov 10, 2010
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I'd be pretty hacked off Grahams, if I was trying to sell my property and the agent let it, however quickly he did it but the fact that he called every week to discuss progress suggests it wan't actually that quick! ...

“Great service. Would recommend. Thanks...”

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Nov 08,2010
Minithumbup
By: 'Bennetm'
Nov 08,2010
0 people found
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Great service. Would recommend. Thanks...
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“I only have 2 words for your site. Gatekeeper rock. That's ......”

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Nov 08,2010
Minithumbup
By: 'White'
Nov 08,2010
0 people found
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I only have 2 words for your site. Gatekeeper rock. That's my feedback....
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“I have had an fantastic service - I am an ......”

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Nov 07,2010
Minithumbup
By: 'A'
Nov 07,2010
0 people found
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I have had an fantastic service - I am an overseas landlord and great value for money. Very professional service-nothing too much trouble. Was marketed on all the promised websites within a few hours of me signing and let with in days. I was kept ...
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“Mat at Gatekeeper asked me to leave feed back on ......”

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Nov 07,2010
Minithumbup
By: 'Jeff'
Nov 07,2010
0 people found
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Mat at Gatekeeper asked me to leave feed back on this site as a result of some dubious negative feedback and I was more than willing to help. I think they are including it as part of the customer surveys that they send to all ...
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By: sceptical
Nov 14, 2010
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I hope Gatekeeper are also including the earlier reviews on this site in their customer surveys?? I don't think people would really go to the trouble of writing 'dubious' reviews, if they were satisfied they just wouldn't bother writing anything. I am sceptical of all the recent positive feedback, bearing in mind the seriousness of the first eleven reviews and the comments added to them. ...

“I rented a property via the Aylesbury branch. The team ......”

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Nov 07,2010
Minithumbup
By: 'JoanneE'
Nov 07,2010
0 people found
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I rented a property via the Aylesbury branch. The team are always consistently friendly, efficient and always very helpful. All I have dealt with at Gatekeeper were professional and deliver a very high standard of service....
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By: clack
Nov 17, 2010
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Same experience, no premises and no directions as to where the keys would be left. ...

“The Gatekeeper team are dedictaed and customer focussed every time ......”

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Nov 06,2010
Minithumbup
By: 'Landlord'
Nov 06,2010
0 people found
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The Gatekeeper team are dedictaed and customer focussed every time I deal with them....
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“This branch doesn't actually exist, it is a drop off / ......”

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Nov 05,2010
Minithumbdown
By: 'unhappy'
Nov 05,2010
0 people found
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This branch doesn't actually exist, it is a drop off / pick up point for keys, using another company's reception desk. The service is abysmal, we used their "managed service" and know for a fact that they never visited our property during the twelve months it ...
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By: Rex
Nov 05, 2010
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Yep, a few weeks ago this bunch were top of the leader board for bad service, suddenly they are top of the pops. Maybe they took notice of all the bad reviews? As if. ...

“The only agent that kept me up to date with ......”

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Nov 02,2010
Minithumbup
By: 'Jonah12'
Nov 02,2010
0 people found
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The only agent that kept me up to date with new property when I was searching. Being able to complete my application remotely was fantastic. Everything was sorted before I moved to Swindon. Hassle free....
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“I have 3 properties with Gatekeeper and after using them on ......”

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Nov 01,2010
Minithumbup
By: 'cclarke'
Nov 01,2010
0 people found
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I have 3 properties with Gatekeeper and after using them on the first moved the rest to Gatekeeper. I can not recommend them enough. Thank you, thank you, thanks you....
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“[[EDIT ORIGINAL START]]Rip Off merchants!!! Avoid at all costs!! ......”

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Nov 01,2010
Minithumbdown
By: 'Sherry'
Nov 01,2010
0 people found
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[[EDIT ORIGINAL START]] Rip Off merchants!!! Avoid at all costs!! even when you tell them you will need garauntor because the checks will fail, they still make out they have to put them through just to take over...
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By: twice shy
Nov 17, 2010
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If you have paid for a credit check to be completed you are entitled to see the outcome, don't be fobbed off with excuses like, it's data protectied' it's your data and you have every right to see it, this came direct from FSA. ...

“I found the staff at Gatekeeper to be very friendly ......”

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Oct 27,2010
Minithumbup
By: 'JJ'
Oct 27,2010
0 people found
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I found the staff at Gatekeeper to be very friendly and efficient. Would definitely use them in the future....
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“This is the 4th time I have used Gatekeeper always ......”

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Oct 25,2010
Minithumbup
By: 'happy'
Oct 25,2010
0 people found
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This is the 4th time I have used Gatekeeper always a pleasure thanks team. ...
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“I have used many estate agencies before, but nothing compares ......”

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Oct 24,2010
Minithumbup
By: 'Aaron'
Oct 24,2010
0 people found
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I have used many estate agencies before, but nothing compares to the service and help i receive from Gatekeeper, on an ongoing basis. ...
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“Gatekeeper have looked after my property for 3 years and I ......”

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Oct 19,2010
Minithumbup
By: 'George'
Oct 19,2010
0 people found
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Gatekeeper have looked after my property for 3 years and I have never had any problems - my tenants are happy, and so am I...
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By: Aza
Oct 24, 2010
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Totally agree, they have looked after my property for two years, and i have never had a problem. They take care of everything. I will always use them and recommend them highly. ...

“Having been burned in the past with rogue agents running ......”

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Oct 16,2010
Minithumbup
By: 'Jack'
Oct 16,2010
0 people found
this helpful
Having been burned in the past with rogue agents running off with my deposit it was nice to be able to trust an agent again. They were helpful to me through every step of the process and nothing was too much trouble...
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“I agree with long time service who called me to ......”

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Oct 14,2010
Minithumbup
By: 'Great'
Oct 14,2010
0 people found
this helpful
I agree with long time service who called me to tell me about this site, I have been with Gatekeeper for about three years and have 2 tenants in that time who have also had nothing but positive comment. When things have gone wrong or a ...
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“I am very surprised to read the feedback below. I ......”

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Oct 13,2010
Minithumbup
By: 'Long'
Oct 13,2010
0 people found
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I am very surprised to read the feedback below. I have been a landlord at Gatekeeper for 7 years and have received nothing but exceptional service from all members of the team. Prior to my dealings with Gatekeeper I had used a number of other agents ...
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“Same experience as all the rest. We will be complaining ......”

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Sep 08,2010
Minithumbdown
By: 'sg'
Sep 08,2010
0 people found
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Same experience as all the rest. We will be complaining to trading standards and applying for excessive charges back - avoid....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Gatekeeper Property Services Ltd

Regional Awards won by Gatekeeper Property Services Ltd

Individual Branch Awards

Witney, OX28



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