Gatekeeper Property Services Ltd
4.5/5, 608 reviews
86% recommended
96% sales valuation accuracy
99% sales fee satisfaction
97% lettings valuation accuracy
92% lettings fee satisfaction
Gatekeeper is a dynamic, sales driven business with a priority put on customer service.We have a dedicated shareholder driven team that support all our clients no matter what their requirements are.We have a strong affiliation to the trade bodies that regulate the sector and actively involve them in ... show more Gatekeeper is a dynamic, sales driven business with a priority put on customer service.

We have a dedicated shareholder driven team that support all our clients no matter what their requirements are.

We have a strong affiliation to the trade bodies that regulate the sector and actively involve them in our business development process.

We actively request feedback from our clients and evolve our business processes to ensure their voice is not just heard but the point of view is understood and requests for change implemented through the business.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 99% £90,000 £650,000
Lettings 97% 92% £400 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
200 18 227 50 52 2 24 0 21 14
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“After missing out on so many rental properties because by ......”

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Feb 05,2011
Minithumbup
By: 'Bay'
Feb 05,2011
0 people found
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After missing out on so many rental properties because by the time I get to view on Saturdays they have gone, I came across one through Gatekeeper. They do viewings in the evenings. Great for me as I don't finish work until after 6pm. They ...
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“We would like to thank Gatekeeper for the help and ......”

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Jan 24,2011
Minithumbup
By: 'Clark'
Jan 24,2011
0 people found
this helpful
We would like to thank Gatekeeper for the help and support with finding a tenant for our property. This happened quickly and effortlessly and they are now all set to move in tomorrow. We have received constant support and assistance throughout. Nothing was too much ...
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“It's the first time I have rented a property and ......”

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Jan 19,2011
Minithumbup
By: 'Lou'
Jan 19,2011
0 people found
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It's the first time I have rented a property and knew nothing. Gatekeeper were very helpful in showing me properties so I got to know Swindon. When I found somewhere, they moved swiftly and the paperwork dealt with easily as it is online. I've now ...
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“Very professional, helpful,and did exactly what they promised to ......”

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Jan 06,2011
Minithumbup
By: 'JonnyE'
Jan 06,2011
0 people found
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Very professional, helpful,and did exactly what they promised to do. They tolerated all our questions and answered them to our satisfaction. Most of all they are 'real' people. Overall they exceeded our expectations....
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“I was very impressed with the thorough way that this ......”

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Jan 06,2011
Minithumbup
By: 'ST'
Jan 06,2011
0 people found
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I was very impressed with the thorough way that this firm carried out my business. I was kept informed of every stage of the process that they carried out on my behalf. This resulted in me getting a good tenant quickly....
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“Despite the bad weather Gatekeeper turned out, on time and ......”

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Dec 23,2010
Minithumbup
By: 'Snowy'
Dec 23,2010
1 people found
this helpful
Despite the bad weather Gatekeeper turned out, on time and cheerful, to show me round the property I was interested in on Saturday. Lots of other appointments I had with other agents that day, cancelled or didn't bother to turn up. Thank you...
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“I began marketing my house with another agent and was ......”

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Dec 16,2010
Minithumbup
By: 'Clifton1'
Dec 16,2010
1 people found
this helpful
I began marketing my house with another agent and was very disappointed by the poor service and lack viewings. Gatekeeper changed this when they took on my property and found me a tenant quickly. Throughout the whole process they have been informative, proactive and thorough. ...
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“[[EDIT ORIGINAL START]]Absolutely awful service from Gatekeeper - worst ......”

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Dec 16,2010
Minithumbdown
By: 'Unhappy'
Dec 16,2010
1 people found
this helpful
[[EDIT ORIGINAL START]] Absolutely awful service from Gatekeeper - worst service I've ever received for any company or from anyone in my life! Sam Gritton & Clarice Taylor are the main people I've spoken to; they're patronising, unhelpful and, quite frankly, incredibly stupid! They don't record ...
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“Gatekeeper is an agency that definitely stands out; it is ......”

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Dec 14,2010
Minithumbup
By: 'Shea'
Dec 14,2010
1 people found
this helpful
Gatekeeper is an agency that definitely stands out; it is the most professional agency we came across; it is a pleasure to work with them; they do their job in a very pleasant and very efficient way; many other agencies make you feel that you ...
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“[[EDIT ORIGINAL START]]Keep away from Gatekeeper Properties! I cannot ......”

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Dec 12,2010
Minithumbdown
By: 'j9j'
Dec 12,2010
1 people found
this helpful
[[EDIT ORIGINAL START]] Keep away from Gatekeeper Properties! I cannot stress enough how impolite and dishonest the people at this company can be. First off, I'd like to mention that they claimed to be members of the Property Ombudsman group. I later discovered this to ...
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“Clarice has been very helpful answering my questions when I ......”

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Dec 11,2010
Minithumbup
By: 'SimonJ'
Dec 11,2010
0 people found
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Clarice has been very helpful answering my questions when I moved in....
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“Have been looking for a flat for ages. Just found ......”

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Dec 10,2010
Minithumbup
By: 'SusieT'
Dec 10,2010
0 people found
this helpful
Have been looking for a flat for ages. Just found one with Gatekeeper. Quick and easy to apply. Very happy with everything....
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“We are currently away travelling in Asia and have been ......”

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Dec 04,2010
Minithumbup
By: 'tbly'
Dec 04,2010
0 people found
this helpful
We are currently away travelling in Asia and have been back to the UK twice and we are more than happy to recommend Gatekeeper....
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“Not used an agent before. Got good advice about prices. ......”

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Dec 02,2010
Minithumbup
By: 'JayBray'
Dec 02,2010
0 people found
this helpful
Not used an agent before. Got good advice about prices. Worked hard to get me a tenant...
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“Have used Gatekeeper 3 times now to find me a tenant. ......”

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Dec 02,2010
Minithumbup
By: 'JB'
Dec 02,2010
0 people found
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Have used Gatekeeper 3 times now to find me a tenant. Mat has always been available to answer my questions and they always keep me up to date....
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“Property clean and tidy when I moved in - agent ......”

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Nov 29,2010
Minithumbup
By: 'RobboG'
Nov 29,2010
0 people found
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Property clean and tidy when I moved in - agent let the council tax people and water company know in advance... great....
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“Was able to view in the evening and everything sorted ......”

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Nov 26,2010
Minithumbup
By: 'Lucydo'
Nov 26,2010
0 people found
this helpful
Was able to view in the evening and everything sorted quickly. Very helpful....
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“Found me a great tenant quickly. Very happy....”

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Nov 23,2010
Minithumbup
By: 'Dan85'
Nov 23,2010
0 people found
this helpful
Found me a great tenant quickly. Very happy....
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“Let my property quickly and at a good price - ......”

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Nov 21,2010
Minithumbup
By: 'Carl'
Nov 21,2010
0 people found
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Let my property quickly and at a good price - Thanks....
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“Got to see the property I wanted even though I ......”

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Nov 20,2010
Minithumbup
By: 'Chrissy'
Nov 20,2010
0 people found
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Got to see the property I wanted even though I finish work at 7pm....
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“Second property I have let with Gatekeeper in 3 weeks - ......”

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Nov 20,2010
Minithumbup
By: 'PaulC'
Nov 20,2010
1 people found
this helpful
Second property I have let with Gatekeeper in 3 weeks - well done to Mat, Phil & the Team...
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“This company has got to be the worst letting agency ......”

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Nov 20,2010
Minithumbdown
By: 'Mr'
Nov 20,2010
2 people found
this helpful
This company has got to be the worst letting agency in Swindon and I would probably go so far as to say the South West. Their Tenant service is awful bordering on non-existent. They rent out properties that are known to be faulty and cover ...
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By: julie
Oct 27, 2011
View all comments (3)
hello, im with gatekeeper but i wished id seen this site before we had. we have had noting but rouble with them so much that we gave notice to leave, there response was to serve us with notice. would never ever go with this company again . ...

“Really helped me out when I had a problem with ......”

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Nov 19,2010
Minithumbup
By: 'OLS'
Nov 19,2010
0 people found
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Really helped me out when I had a problem with the heating not working . Good service....
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“Second time I have rented with Gatekeeper all good as ......”

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Nov 19,2010
Minithumbup
By: 'Johnnyboy'
Nov 19,2010
0 people found
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Second time I have rented with Gatekeeper all good as usual thanks....
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“Went out of his way to help. Great service....”

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Nov 19,2010
Minithumbup
By: 'Domj'
Nov 19,2010
1 people found
this helpful
Went out of his way to help. Great service....
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“If you want a flat in the centre of town ......”

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Nov 19,2010
Minithumbup
By: 'Soph22'
Nov 19,2010
0 people found
this helpful
If you want a flat in the centre of town at a good price, register with Gatekeeper. They emailed me as soon as something came up....
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“[[EDIT ORIGINAL START]]Do you really expect anyone to believe ......”

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Nov 18,2010
Minithumbup
By: 'janedaja'
Nov 18,2010
0 people found
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[[EDIT ORIGINAL START]] Do you really expect anyone to believe that trading standards would behave in is this manner, unprofessional and emotional!!! I would suggest that desperation has overcome this competitor to have to resort to this. If any one is in any doubt then ...
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“We enjoyed a very efficient service from Gatekeeper and I ......”

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Nov 17,2010
Minithumbup
By: 'BanburyTenant'
Nov 17,2010
0 people found
this helpful
We enjoyed a very efficient service from Gatekeeper and I would readily use them again. Reading through the other feedback, it would seem a small number of individuals don't share the same opinion. Whether they have a genuine complaint, are a competitor or just simply ...
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“I was a first time Landlord and Gatekeeper helped me ......”

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Nov 17,2010
Minithumbup
By: 'Jolly'
Nov 17,2010
0 people found
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I was a first time Landlord and Gatekeeper helped me through the process from beginning to end. They explained all elements of being a landlord and got a good price for my property. ...
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“Very happy...”

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Nov 16,2010
Minithumbup
By: 'fresh'
Nov 16,2010
0 people found
this helpful
Very happy...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Gatekeeper Property Services Ltd

Regional Awards won by Gatekeeper Property Services Ltd

Individual Branch Awards

Witney, OX28



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