Gatekeeper Property Services Ltd
4.5/5, 608 reviews
86% recommended
96% sales valuation accuracy
99% sales fee satisfaction
97% lettings valuation accuracy
92% lettings fee satisfaction
Gatekeeper is a dynamic, sales driven business with a priority put on customer service.We have a dedicated shareholder driven team that support all our clients no matter what their requirements are.We have a strong affiliation to the trade bodies that regulate the sector and actively involve them in ... show more Gatekeeper is a dynamic, sales driven business with a priority put on customer service.

We have a dedicated shareholder driven team that support all our clients no matter what their requirements are.

We have a strong affiliation to the trade bodies that regulate the sector and actively involve them in our business development process.

We actively request feedback from our clients and evolve our business processes to ensure their voice is not just heard but the point of view is understood and requests for change implemented through the business.

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Latest Reviews

 View all Reviews 608
28th Sep 2024
reviewed by 'Adrian Missen'
“Dan / Sam and the team handled the sale in a very friendly & professional manner. Phil dealt with the completion very ......”
6th Sep 2024
reviewed by 'jamie'
“A Great service from the team at gatekeeper , Especially Dan and Phil who have looked after my properties for a ......”
1st Sep 2024
reviewed by 'Matteo'
“Very impressed by the proactive attitude of all the team members who dealt with my tenancy application. I found the ......”
12th Aug 2024
reviewed by 'Robert Rusu'
“Extremely satisfying , Answered all my questions very professionally , looking forward seeing you again to sign the contract....”
8th Aug 2024
reviewed by 'Moses'
“It was a nice reception. I like how your representative conducted the tour around the house...”
25th Jul 2024
reviewed by 'Beth'
“I have had great service during my tenancy from my property manager Charlie....”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 99% £90,000 £650,000
Lettings 97% 92% £400 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
200 18 227 50 52 2 24 0 21 14
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Letting agents
Latest Properties

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Gatekeeper Property Services Ltd Branches (view all 4)
Aylesbury, HP19
Banbury, OX16
Swindon, SN1
Witney, OX28

“David has been very professional. I met him at a ......”

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Feb 08,2013
Minithumbup
By: 'Sam'
Feb 08,2013
5 people found
this helpful
David has been very professional. I met him at a property to rent. He is a good salesman because he not only persuaded me to view the property that I am currently living in but also managed to reduce the rent for me so that ...
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“We have just moved in to our new home and ......”

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Feb 07,2013
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Phil
By: 'Mike'
Feb 07,2013
4 people found
this helpful
We have just moved in to our new home and Gatekeeper are our agents. They are absolutely fantastic! We had a lot of questions in the beginning as we have never rented before, and Phil explained everything so clearly and worked really hard to make ...
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“Our letting agent sold his company to gatekeeper ...and theres ......”

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Feb 04,2013
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Lucy
By: 'Tony'
Feb 04,2013
5 people found
this helpful
Our letting agent sold his company to gatekeeper ...and theres where the problems start .. I cant believe anyone has had a five star experience from this business .. I recommend you check everything and i mean EVERYTHING before putting pen to paper as they will find ...
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What agent could do to change your mind?
Dont Lie
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“David and Phil were helpful and informative, they answered all ......”

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Jan 23,2013
Minithumbup
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Phil
By: 'Poppy'
Jan 23,2013
4 people found
this helpful
David and Phil were helpful and informative, they answered all my questions regarding the property. I was able to go ahead with a property knowing fully what I am signing up for. I am looking forward to moving in !...
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“The service was fantastic !!! All of the staff were very ......”

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Jan 19,2013
Minithumbup
By: 'Dawn'
Jan 19,2013
4 people found
this helpful
The service was fantastic !!! All of the staff were very helpful from helping me find the right property to dealing with my paperwork and questions. I would definitely recommend them for anyone looking for a quality agent....
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“I would like to say thank you to Lucy for ......”

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Jan 17,2013
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Lucy
By: 'Eric'
Jan 17,2013
4 people found
this helpful
I would like to say thank you to Lucy for all her hard work and dedication to my property . She has made the transitions of tenants smoothly as possible. Her hard work and dedication is a credit to Gatekeeper....
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“I found my recent property with them and could not ......”

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Jan 15,2013
Minithumbup
By: 'Burns'
Jan 15,2013
3 people found
this helpful
I found my recent property with them and could not recommend a better agent, they answered all my questions quickly. Fantastic experience from what I have had with other agents....
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“The staff from Gatekeeper kept in contact with me and ......”

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Jan 14,2013
Minithumbup
By: 'Mel'
Jan 14,2013
3 people found
this helpful
The staff from Gatekeeper kept in contact with me and the tenants and managed, even through the Christmas period, to sort everything out and keep all parties happy. The move in and move out went smoothly, all the paper work arrived promptly and everything was ...
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“Terrible agency, felt very pressured. Lots of unusual fee's that ......”

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Jan 10,2013
Minithumbdown
By: 'Jon'
Jan 10,2013
5 people found
this helpful
Terrible agency, felt very pressured. Lots of unusual fee's that made them feel like there are after all they can get. No monthly rolling contracts available just fixed 6/12 extensions with a fee to renew this of course! Read T's and C's very carefully and make ...
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“This is the first time I used Gatekeeper's service and ......”

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Jan 05,2013
Minithumbup
By: 'John.A'
Jan 05,2013
2 people found
this helpful
This is the first time I used Gatekeeper's service and they were fantastic at renting out my property. I thought because it was Christmas that I wouldn't find a new tenant for ages and was worried that I would end up loosing money. I was ...
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“As a new landlord to gatekeeper, so very pleased with ......”

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Dec 13,2012
Minithumbup
By: 'Jessica'
Dec 13,2012
2 people found
this helpful
As a new landlord to gatekeeper, so very pleased with how well I am being kept in the loop with how things are with my tenants and property. A good job done. Thank you . Happy Christmas to you all...
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“I recently rented my house for the second time through ......”

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Nov 23,2012
Minithumbup
By: 'Sam'
Nov 23,2012
2 people found
this helpful
I recently rented my house for the second time through Gatekeeper. The transition between tenants was brilliant, as they dealt with every part and I didn't have to worry about a thing. I will carry on using Gatekeeper to rent out all of my properties ...
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“I had a great experience with Gatekeeper. I was kept ......”

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Nov 20,2012
Minithumbup
By: 'Danny'
Nov 20,2012
2 people found
this helpful
I had a great experience with Gatekeeper. I was kept up to date from start to finish and always felt like I could come to them with any problems and they would be fixed straight away. Although I have moved house now, I would definately ...
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“I have had maybe the worst experience of my life ......”

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Nov 14,2012
Minithumbdown
By: 'Very'
Nov 14,2012
4 people found
this helpful
I have had maybe the worst experience of my life when dealing with this company. From the compulsory insurance to the £90 renewal fee (which is hidden away on the tenancy agreement) to the £120 end of contract charge. I have found dealing with this company to ...
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What agent could do to change your mind?
Their job in an open, honest and timely manner.
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“My property has been kept in superb condition throughout due ......”

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Nov 10,2012
Minithumbup
By: 'aeve'
Nov 10,2012
1 people found
this helpful
My property has been kept in superb condition throughout due to them selecting good tenants. Also the property care team are extremely professional and friendly....
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“Phil and Samantha were very helpful and kept me up ......”

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Nov 03,2012
Minithumbup
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Samanatha
By: 'SammyJones'
Nov 03,2012
1 people found
this helpful
Phil and Samantha were very helpful and kept me up to date through out the whole lettings process and the application process. I would strongly recommend them....
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By: MoreCurious
Nov 14, 2012
View all comments (1)
Again another recent review speaking about someone who left the company over 6 months a speaking about how helpful they are and how up to date they kept them. I find this very difficult to believe if they didn't know Samantha had left the company. ...

“Just rented a property through Gatekeeper and everyone was really ......”

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Oct 29,2012
Minithumbup
By: 'James'
Oct 29,2012
1 people found
this helpful
Just rented a property through Gatekeeper and everyone was really friendly, helpful and professional. The property was exactly how it was described and I didn't feel rushed looking around, in fact I was encouraged to take as much time as I needed. The application was ...
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“Sam and the team were fantastic, professional and generally superb. ......”

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Oct 20,2012
Minithumbup
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Samanatha
By: 'Charlie'
Oct 20,2012
1 people found
this helpful
Sam and the team were fantastic, professional and generally superb. Very efficient when dealing with all queries I had regarding my property. Thanks so much - a real weight off my mind!...
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By: Curious
Nov 14, 2012
View all comments (1)
Sam left Gatekeeper back in May time as she was trying to 0deal with a complaint I had so I doubt this review validity... ...

“Thank you to all at Gatekeeper for their excellent service ......”

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Oct 06,2012
Minithumbup
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Clarice
By: 'Giles'
Oct 06,2012
1 people found
this helpful
Thank you to all at Gatekeeper for their excellent service over the years, especially the Property Care Team, Clarice, Michael and Phil...
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“David was fantastic helpful and very informative, he was able ......”

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Sep 29,2012
Minithumbup
By: 'JamesF'
Sep 29,2012
1 people found
this helpful
David was fantastic helpful and very informative, he was able to answer all my questions regarding the property. As I am new to the area he was able to direct me to the property with no problems....
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“Phil Kendall, who I have been dealing with the majority ......”

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Sep 15,2012
Minithumbup
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Phil
By: 'Julia'
Sep 15,2012
1 people found
this helpful
Phil Kendall, who I have been dealing with the majority of the time, has been absolutely wonderful. I cant praise him enough and he has just found a tenant for a second property for me. He deserves a medal!...
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“Phil Kendall, who I have been dealing with the majority ......”

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Sep 08,2012
Minithumbup
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Phil
By: 'Maggie'
Sep 08,2012
2 people found
this helpful
Phil Kendall, who I have been dealing with the majority of the time, has been absolutely wonderful. I cant praise him enough and he has just found a tenant for a second property for me. Will continue to use throughout all of my tenancies!...
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“I just rented a house through Gatekeeper, and found it ......”

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Aug 25,2012
Minithumbup
By: 'Gary'
Aug 25,2012
2 people found
this helpful
I just rented a house through Gatekeeper, and found it all to be very easy. We were looking to move in quite quickly and Gatekeeper were very clear and helpful, making sure we were in the property when we needed to be with no problems ...
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“I recently moved in to a flat with Gatekeeper and ......”

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Aug 08,2012
Minithumbup
By: 'Benny'
Aug 08,2012
2 people found
this helpful
I recently moved in to a flat with Gatekeeper and had a really good experience. One of the best points really, was unlike other agencies you are given the paperwork to read before you even pay any money, which is great compared to other times ...
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“I found everyone I dealt with helpful, courteous and efficient. ......”

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Jul 13,2012
Minithumbup
By: 'Sims'
Jul 13,2012
2 people found
this helpful
I found everyone I dealt with helpful, courteous and efficient. The staff are extremely hardworking and very pleasant to deal with. I just sat back and was kept up to date all the way through...easy!...
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“I had a viewing in Witney with Gatekeeper the other ......”

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Jul 13,2012
Minithumbup
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Dave
By: 'MrMeader'
Jul 13,2012
2 people found
this helpful
I had a viewing in Witney with Gatekeeper the other day after looking for a new flat for ages. The service from David showing us around was really good, we were given a lot of time to look around and didn't feel at all rushed. ...
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“Gatekeeper have now let my first property several times. I ......”

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Jul 02,2012
Minithumbup
By: 'Rach'
Jul 02,2012
3 people found
this helpful
Gatekeeper have now let my first property several times. I have always been very happy with the way they deal with me. I have just bought a second property and this has also been let quickly . Out of the 3 agents I have used they are ...
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“Gatekeeper have taken over the letting & management of the property ......”

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Jun 29,2012
Minithumbup
By: 'Baks'
Jun 29,2012
2 people found
this helpful
Gatekeeper have taken over the letting & management of the property I have been letting myself .It's been a big weight off my shoulders and I don't need to worry about it now. I get on well with the people I deal with, who make sure ...
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“We were really impressed with all the staff at Gatekeeper. ......”

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Jun 02,2012
Minithumbup
By: 'Paul33'
Jun 02,2012
2 people found
this helpful
We were really impressed with all the staff at Gatekeeper. Definitely a step above our previous agents.They worked hard to market our flat and get us a good price. . The whole team were really personable.. l feel they work hard for their money....
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“Phil was very polite, professional and impartial. He presented me ......”

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May 25,2012
Minithumbup
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Phil
By: 'AG'
May 25,2012
2 people found
this helpful
Phil was very polite, professional and impartial. He presented me with all the information, facts and honest advice from his experience to allow me to make my own decisions. The rest of the team I dealt with were very efficient in organising my property to ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Gatekeeper Property Services Ltd

Regional Awards won by Gatekeeper Property Services Ltd

Individual Branch Awards

Witney, OX28



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