Gatekeeper Property Services Ltd
4.5/5, 608 reviews
86% recommended
96% sales valuation accuracy
99% sales fee satisfaction
97% lettings valuation accuracy
92% lettings fee satisfaction
Gatekeeper is a dynamic, sales driven business with a priority put on customer service.We have a dedicated shareholder driven team that support all our clients no matter what their requirements are.We have a strong affiliation to the trade bodies that regulate the sector and actively involve them in ... show more Gatekeeper is a dynamic, sales driven business with a priority put on customer service.

We have a dedicated shareholder driven team that support all our clients no matter what their requirements are.

We have a strong affiliation to the trade bodies that regulate the sector and actively involve them in our business development process.

We actively request feedback from our clients and evolve our business processes to ensure their voice is not just heard but the point of view is understood and requests for change implemented through the business.

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Latest Reviews

 View all Reviews 608
28th Sep 2024
reviewed by 'Adrian Missen'
“Dan / Sam and the team handled the sale in a very friendly & professional manner. Phil dealt with the completion very ......”
6th Sep 2024
reviewed by 'jamie'
“A Great service from the team at gatekeeper , Especially Dan and Phil who have looked after my properties for a ......”
1st Sep 2024
reviewed by 'Matteo'
“Very impressed by the proactive attitude of all the team members who dealt with my tenancy application. I found the ......”
12th Aug 2024
reviewed by 'Robert Rusu'
“Extremely satisfying , Answered all my questions very professionally , looking forward seeing you again to sign the contract....”
8th Aug 2024
reviewed by 'Moses'
“It was a nice reception. I like how your representative conducted the tour around the house...”
25th Jul 2024
reviewed by 'Beth'
“I have had great service during my tenancy from my property manager Charlie....”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 99% £90,000 £650,000
Lettings 97% 92% £400 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
200 18 227 50 52 2 24 0 21 14
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Gatekeeper Property Services Ltd Branches (view all 4)
Aylesbury, HP19
Banbury, OX16
Swindon, SN1
Witney, OX28

“Gatekeeper found me some excellent tenants really quickly and at ......”

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Feb 05,2018
Minithumbup
By: 'Michael'
Feb 05,2018
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Gatekeeper found me some excellent tenants really quickly and at a good price. My tenants seem really happy too, which is great news....
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“Straight talking & sound experienced advice. The team are great communicators ......”

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Feb 01,2018
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Mat
By: 'Bufhed'
Feb 01,2018
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Straight talking & sound experienced advice. The team are great communicators and makes regular contact to check in and confirm that everything is on track and going to plan! Honestly the best agent in the area....
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Very competitive and reasonable, a no brained when the service comes into the equation!!
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By: Vanessa
Feb 08, 2018
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Thank you so much for taking the time to post your review, I am delighted you would share your recommendations. We are always thrilled to get good feedback on our service. Kind Regards, Vanessa - Marketing Director ...

“I have been using gatekeeper as my agency for nearly ......”

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Jan 26,2018
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Lucy
By: 'TraceyP'
Jan 26,2018
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I have been using gatekeeper as my agency for nearly ten years now and can honestly say they have made my job a whole lot easier. The service is excellent, Lucy is currently looking after me and cannot be any more attentive. The Landlords system ...
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By: Vanessa Brady
Jan 30, 2018
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Thank you so much for taking the time to post your review and share your experiences with the Gatekeeper Team. I am delighted you have received excellent service and would highly recommend us. Kind Regards, Vanessa - Marketing Director ...

“Fantastic customer service at all times from Gatekeeper, maintenance carried ......”

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Jan 25,2018
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MARIE
By: 'Lee'
Jan 25,2018
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Fantastic customer service at all times from Gatekeeper, maintenance carried out in good time every time, and always very pleasant to speak to Marie....
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Comment on agent fees
A little steep, but that's the world we live in nowadays.
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By: Vanessa Brady
Jan 30, 2018
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I am glad to hear that you received fantastic customer service from the team, and that Marie is pleasant to deal with. Thank you for leaving the feedback. Kind Regards, Vanessa - Marketing Director ...

“Sarah provides an efficient personal service ideally suited to my ......”

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Jan 19,2018
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Sarah
By: 'Mark'
Jan 19,2018
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Sarah provides an efficient personal service ideally suited to my needs where initial contact is via email and text so as not to disturb me during my working hours but is always available on those rare occasions we've needed to speak directly over the phone. ...
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By: Vanessa Mclean
Jan 23, 2018
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Thank you so much for taking the time to post your positive review, I am so pleased that Sarah gave you such helpful service. Kind Regards, Vanessa - Marketing Director ...

“Naomi was brilliant. Gave me all the information I needed ......”

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Jan 17,2018
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Naomi
By: 'Simon'
Jan 17,2018
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Naomi was brilliant. Gave me all the information I needed to make an informed decision. She was not pushy or salesy at all. A great experience....
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Comment on agent fees
Clear and appropriate
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By: Vanessa Mclean
Jan 23, 2018
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Glad to hear you have had a positive experience - many thanks for the review. Kind Regards, Vanessa - Marketing Director ...

“Gatekeeper seem to have a lettings system down to perfection. ......”

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Jan 16,2018
Minithumbup
By: 'Tracy'
Jan 16,2018
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Gatekeeper seem to have a lettings system down to perfection. The whole process we went through to let a property was very professional and they kept in contact constantly. The automated emails and texts took you through each step of the process, signing was digital, ...
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Comment on agent fees
The fees seemed pretty standard
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By: Vanessa Mclean
Jan 23, 2018
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Thank you so much for your comments, it's great the team were able to make the process easy and stress-free for you and that you found them professional and honest. I hope you continue to be happy throughout your tenancy. Kind Regards, Vanessa - Marketing Director ...

“I have just sold my apartment with Gatekeeper.Despite it ......”

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Dec 17,2017
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By: 'Katie'
Dec 17,2017
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I have just sold my apartment with Gatekeeper. Despite it being a well documented tough market the experience has been good. I got good advice at the valuation and through the initial marketing. I had a number of viewings and got an offer I was ...
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Comment on agent fees
Vert competitive and excel;lent value when I look at service given
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By: Vanessa
Dec 21, 2017
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Thank you so much for sharing your experiences with the Gatekeeper Team. I am delighted to hear you got good advice and are pleased with the service you received. Please do not hesitate to come back and use our services again whenever you need to. Kind Regards, Vanessa - Marketing Director ...

“Lucy has always more than helpful. Has a very professional ......”

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Dec 09,2017
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Lucy
By: 'Great'
Dec 09,2017
0 people found
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Lucy has always more than helpful. Has a very professional approach to any communication. She is very approachable and is really proactive with any issue we have had. A real ambassador to Gatekeeper....
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“'When renting my apartment the Gatekeeper team gave me really ......”

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Dec 02,2017
Minithumbup
By: 'Cathy'
Dec 02,2017
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'When renting my apartment the Gatekeeper team gave me really good advice on pricing and what needed to be done at the property. I would highly recommend this friendly and professional agency...
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Comment on agent fees
Good, competitive, reasonable fees
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“We have used Gatekeeper since we bought our property in 2007. ......”

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Dec 02,2017
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Mat
By: 'Steve'
Dec 02,2017
0 people found
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We have used Gatekeeper since we bought our property in 2007. We benchmarked their fees once, around 2012, and came to an amicable agreement. We have been extremely happy with their service, and whilst problems have been few over the past ten years, the ones that we ...
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Comment on agent fees
Happy with our fees
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“I have used Gatekeeper for letting out my flat in ......”

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Nov 27,2017
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By: 'another'
Nov 27,2017
0 people found
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I have used Gatekeeper for letting out my flat in Swindon for over 5 years. They have given consistently good service e.g. they seem to employ only the best people and they follow things through properly without any need to keep chasing them. I have ...
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Comment on agent fees
fees are fairly standard I think. Not a problem with the good service they offer.
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“Lucy has been very professional keeping us up to date ......”

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Nov 25,2017
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Lucy
By: 'Ian'
Nov 25,2017
0 people found
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Lucy has been very professional keeping us up to date with our house while we live overseas, very pleased with service that gatekeeper provides...
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Comment on agent fees
Good fees, very reasonable
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“New to the area I contacted lots of agents. Gatekeeper ......”

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Nov 19,2017
Minithumbup
By: 'Dave'
Nov 19,2017
0 people found
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New to the area I contacted lots of agents. Gatekeeper gave me the best choice of places to see, squeezed me in to see some of them the same day and gave me great advice on areas and listened to what I was looking for. ...
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“I have been using Gatekeeper for 5 years now and honestly ......”

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Nov 15,2017
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Lucy
By: 'Susan'
Nov 15,2017
0 people found
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I have been using Gatekeeper for 5 years now and honestly wouldn't go anywhere else, great company and staff, I can relax in the knowledge that everything is being taken care of...
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“Love our new home, we bought our first family home ......”

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Nov 15,2017
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Ben
By: 'Stoney'
Nov 15,2017
0 people found
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Love our new home, we bought our first family home and we're worried about the stress involved in butt a house especially with our other commitments but this was a breeze. Thanks so much!!...
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“Renting my flat for the for the first time has ......”

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Nov 12,2017
Minithumbup
By: 'Diane'
Nov 12,2017
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Renting my flat for the for the first time has been easy with help from everyone.all my questions have been answered however simple without me feeling stupid thank you...
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“I have been dealing with Gatekeeper for a number of ......”

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Nov 09,2017
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MARIE
By: 'M'
Nov 09,2017
0 people found
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I have been dealing with Gatekeeper for a number of years now, and I couldn't cope without them looking after both of my properties in Swindon, as I live a two hour drive away now and would not be able to dedicate the amount of ...
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Comment on agent fees
Good value for money. Worth every penny.
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“A breath of fresh air compared to other agents I ......”

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Nov 06,2017
Minithumbup
By: 'Happy'
Nov 06,2017
0 people found
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A breath of fresh air compared to other agents I have used in the past. I feel they genuinely want to offer great service, they give clear timely communication that keeps me in the loop without feeling I am having to make all the decisions ...
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Comment on agent fees
Competitive
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“Yet Again Great service from the GateKeeper team.Any issue ......”

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Nov 02,2017
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Lucy
By: 'Banbury5'
Nov 02,2017
0 people found
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Yet Again Great service from the GateKeeper team.Any issue or problem they have always sorted quickly and with the minimum of trouble. Would recommend them to anyone look for a Letting agency with a difference (Great Service Great staff )...
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Comment on agent fees
Fees are low compared to the rest of the market
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“Buying has been quick and easy which is much different ......”

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Oct 27,2017
Minithumbup
By: 'Sian'
Oct 27,2017
0 people found
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Buying has been quick and easy which is much different from my last move. I have been kept up to date all the way through and had help when I needed it. Thanks to everyone involved....
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“Everything I wanted when selling my house. Lots of interest ......”

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Oct 26,2017
Minithumbup
By: 'louise'
Oct 26,2017
0 people found
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Everything I wanted when selling my house. Lots of interest and a quick sale followed by regular updates until everything was done. Thanks...
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“Really helpful. I am new to the area and I ......”

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Oct 23,2017
Minithumbup
By: 'Graham'
Oct 23,2017
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Really helpful. I am new to the area and I received good advice and a good choice of places to look at....
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“We sold through Gatekeeper just wanted to say a big ......”

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Oct 23,2017
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Ben
By: 'ian'
Oct 23,2017
0 people found
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We sold through Gatekeeper just wanted to say a big thank you for all the support and advise. Great job....
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Comment on agent fees
Very reasonable fees
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“Thanks Ben for all the help at making everything as ......”

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Oct 23,2017
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Ben
By: 'Charlie'
Oct 23,2017
0 people found
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Thanks Ben for all the help at making everything as stress-free as possible. The whole team was proactive and always helpful....
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Comment on agent fees
Fees were very reasonable and good value for the service provided
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“From showing us around to giving us information she was ......”

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Oct 20,2017
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Naomi
By: 'Stephanie'
Oct 20,2017
0 people found
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From showing us around to giving us information she was lovely for first time renting she explained everything to us and made it all easy to understand. Even when sending emails to arrange a viewing. I can't fault her or the company as they have ...
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“Excellent service, with fantastic communication throughout the whole process. Both ......”

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Oct 19,2017
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Naomi
By: 'Joanna'
Oct 19,2017
0 people found
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Excellent service, with fantastic communication throughout the whole process. Both Naomi & Phil made it a stress free experience! Highly recommend to anyone....
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Comment on agent fees
Good value for money
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“We've been landlords for several years with Gatekeeper and are ......”

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Oct 17,2017
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Lucy
By: 'R'
Oct 17,2017
0 people found
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We've been landlords for several years with Gatekeeper and are very satisfied. It's impossible to have a 9 year relationship and not have some issues. Any we've had have been resolved quickly and to our total satisfaction. I found some of the tenant's reviews strange as ...
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Comment on agent fees
good ie below average
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“My house has just been sold after only a couple ......”

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Oct 08,2017
Minithumbup
By: 'James'
Oct 08,2017
0 people found
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My house has just been sold after only a couple of weeks. My offer on a new place has been accepted too. I know the team at Gatekeeper worked hard to get a buyer and the price I needed to make my move happen. Thanks ...
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“Fantastic service throughout the process and would highly recommend to ......”

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Oct 06,2017
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Ben
By: 'Philip'
Oct 06,2017
0 people found
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Fantastic service throughout the process and would highly recommend to any of our friends or family if they are renting in the area....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Gatekeeper Property Services Ltd

Regional Awards won by Gatekeeper Property Services Ltd

Individual Branch Awards

Witney, OX28



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