Gatekeeper Property Services Ltd
4.5/5, 608 reviews
86% recommended
96% sales valuation accuracy
99% sales fee satisfaction
97% lettings valuation accuracy
92% lettings fee satisfaction
Gatekeeper is a dynamic, sales driven business with a priority put on customer service.We have a dedicated shareholder driven team that support all our clients no matter what their requirements are.We have a strong affiliation to the trade bodies that regulate the sector and actively involve them in ... show more Gatekeeper is a dynamic, sales driven business with a priority put on customer service.

We have a dedicated shareholder driven team that support all our clients no matter what their requirements are.

We have a strong affiliation to the trade bodies that regulate the sector and actively involve them in our business development process.

We actively request feedback from our clients and evolve our business processes to ensure their voice is not just heard but the point of view is understood and requests for change implemented through the business.

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Latest Reviews

 View all Reviews 608
28th Sep 2024
reviewed by 'Adrian Missen'
“Dan / Sam and the team handled the sale in a very friendly & professional manner. Phil dealt with the completion very ......”
6th Sep 2024
reviewed by 'jamie'
“A Great service from the team at gatekeeper , Especially Dan and Phil who have looked after my properties for a ......”
1st Sep 2024
reviewed by 'Matteo'
“Very impressed by the proactive attitude of all the team members who dealt with my tenancy application. I found the ......”
12th Aug 2024
reviewed by 'Robert Rusu'
“Extremely satisfying , Answered all my questions very professionally , looking forward seeing you again to sign the contract....”
8th Aug 2024
reviewed by 'Moses'
“It was a nice reception. I like how your representative conducted the tour around the house...”
25th Jul 2024
reviewed by 'Beth'
“I have had great service during my tenancy from my property manager Charlie....”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 99% £90,000 £650,000
Lettings 97% 92% £400 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
200 18 227 50 52 2 24 0 21 14
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Gatekeeper Property Services Ltd Branches (view all 4)
Aylesbury, HP19
Banbury, OX16
Swindon, SN1
Witney, OX28

“Horror Story You Hear On The News...”

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May 14,2018
Minithumbdown
By: 'Heather'
May 14,2018
5 people found
this helpful
No smoke alarm or CO2 monitor. Attempted to charge £55 out of my deposit for this. I had the paperwork to show someone had been to my house and recommended them to install one, which they hadn't. I had a huge personal tragedy and needed to ...
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Comment on agent fees
Disgusting.
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By: Bronto
Sep 06, 2018
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please can you give me a way of contacting you Heather. I have also had similar problems and would love to help ...

“My Landlord Review...”

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May 14,2018
Minithumbup
By: 'Flick12'
May 14,2018
0 people found
this helpful
I had previously managed my own properties but was encouraged to use an agent by my brother-in-law. My experience of Gatekeeper so far has been a good one. If things continue I will get them to look after my other flats too....
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Comment on agent fees
Very Competitive
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“Hassle Free...”

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May 14,2018
Minithumbup
By: 'Gandolf26'
May 14,2018
0 people found
this helpful
Viewing and Tenancy application was completed smoothly and in a timely fashion. Information was simple to understand and quick to respond to. Many Thanks,...
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Comment on agent fees
Good
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“Very Satisfied landlord...”

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May 11,2018
Minithumbup
By: 'Vince'
May 11,2018
0 people found
this helpful
I Have used Gatekeeper for a number of years now.I am extremely happy with them.They are very efficient,if any problems arise they are sorted out promptly by a very helpful team.They are easily the best letting agent I have dealt with ...
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Comment on agent fees
Good
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“Fantastic service...”

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May 10,2018
Minithumbup
By: 'Holly'
May 10,2018
0 people found
this helpful
First time renting, and the onlone system was really easy. Would defonately rexcomend to friends. Thanks again, can't wait to move in tp our new home....
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Comment on agent fees
Good compared to what we had been told elsewhere
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“Self Managing Landlord...”

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May 02,2018
Minithumbup
By: 'Landlord'
May 02,2018
0 people found
this helpful
As a Landlord I cant speak highly enough of both the Swindon Team and the Head Office. I mange my property myself but they always give me great advice about the market and pricing for rent reviews etc and its easy to get deposits returned ...
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Comment on agent fees
Very Competitive
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“Bought & Sold...”

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May 02,2018
Minithumbup
By: 'David'
May 02,2018
0 people found
this helpful
I've now bought twice and sold once through Gatekeeper and I am constantly impressed by the dedication and professionalism of the whole team. Can recommend to anyone thinking of buying or selling....
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Comment on agent fees
Great Value
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“Lizs Reviews...”

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May 02,2018
Minithumbup
By: 'Liz'
May 02,2018
0 people found
this helpful
As a tenant I couldn't be happier. Simple application with good support. Move in was really smooth. Good inventory including utility switch. Great Service...
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Comment on agent fees
Competitive
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“Long Time Landlord...”

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May 02,2018
Minithumbup
By: 'Jasmine'
May 02,2018
0 people found
this helpful
Having been a customer of Gatekeeper for many years I am happy to give a review of my experiences. The sales team are very proactive and always work hard to find me the best quality tenants. The marketing is strong and I always get good ...
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Comment on agent fees
First Class
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“House Sale...”

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May 02,2018
Minithumbup
By: 'Frank'
May 02,2018
0 people found
this helpful
Thank you so much to the whole team for their support with my house sale. All went very smoothly. Much appreciated....
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Comment on agent fees
Excellent
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“Releasing Investments...”

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May 02,2018
Minithumbup
By: 'P'
May 02,2018
0 people found
this helpful
Phil & Naomi sorted out my property Sale for me in the Aylesbury Branch. The central team also supported my transaction and the handover was seamless. I am selling off a few Buy-To-Let properties over the next few years and will certainly utilise their support again....
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Comment on agent fees
Excellent
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“New Tenant...”

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May 02,2018
Minithumbup
By: 'Carly'
May 02,2018
0 people found
this helpful
I have dealt with Dan & Ben the Swindon Branch and then Lucy in the central office about my tenancy application. All of the team have been very helpful and have explained every step in simple to understand detail. I am very impressed with all parties ...
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Comment on agent fees
Very Good
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“Impressed...”

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Apr 29,2018
Minithumbup
By: 'Ruth'
Apr 29,2018
0 people found
this helpful
I have just agreed to rent a property and have found everyone I have dealt with really helpfull. I have been kept up to date will calls and emails that have been great as I have never rented before. Thank you for making it so ...
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“Very Happy First Time Landlord...”

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Apr 27,2018
Minithumbup
By: 'Paula'
Apr 27,2018
0 people found
this helpful
Thank very much for your reports and general service. It gives me reassurance knowing that my investment is in your capable hands as you look at the property like it is your own. As you know I haven't ever rented any property in the past ...
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Comment on agent fees
Excellent
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“Moving Mad Easy...”

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Apr 27,2018
Minithumbup
By: 'Pete'
Apr 27,2018
0 people found
this helpful
I have just had the pleasure of moving with Gatekeeper. I moved jobs from Swindon to Near Aylesbury. I rented from Gatekeeper In Swindon for 5 years and the service was always impeccable. I have just moved in to my new flat in Aylesbury and the ...
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Comment on agent fees
Very Reasonable
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“Selling A Property...”

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Apr 27,2018
Minithumbup
By: 'Andrew'
Apr 27,2018
0 people found
this helpful
The service and advice I have received has been excellent from start to finish. Mat was always available to answer my questions even at weekends. I was a bit worried about selling my mothers property but it has been very simple and easy. I would ...
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Comment on agent fees
Excellent
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“Great Support as a First Time Buyer...”

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Apr 27,2018
Minithumbup
By: 'Sally'
Apr 27,2018
0 people found
this helpful
The team did an excellent job. My partner wasn't quite sure of the first property they showed us. But they quickly took us to another property in which was great! Altogether, they are very friendly, helpful and did an excellent job. I would recommend any ...
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“Excellent Communication & Knowledge...”

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Apr 27,2018
Minithumbup
By: 'Tom'
Apr 27,2018
0 people found
this helpful
Dan was absolutely amazing. He was very thorough even though he was up against it with many appointments. He answered all my questions. Made the experience very easy and I would definitely recommend to anybody....
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Comment on agent fees
Excellent
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“very customer service orientated...”

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Apr 27,2018
Minithumbup
By: 'Nick'
Apr 27,2018
0 people found
this helpful
We have been Gatekeeper clients for nearly 10 years now and can honestly say they have kept on top of our properties - finding tenants, lease renewals, maintenance issues etc have all been dealt with perfectly Initially Gatekeeper helped us find suitable properties and saved us ...
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Comment on agent fees
Good value
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“Fantastic service for my sale...”

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Apr 26,2018
Minithumbup
By: 'Arthur'
Apr 26,2018
0 people found
this helpful
Thank you once again for all your help in getting me sold, having Dan and Ben as my move managers was a god send and made things so simple for me. I would definitely use you when I decide to move again....
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Comment on agent fees
Good
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“Landlord Comments...”

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Apr 15,2018
Minithumbup
By: 'Swinodn'
Apr 15,2018
1 people found
this helpful
I have 2 properties 1 in Swindon and 1 in Aylesbury. I have found both local teams and the central support team be really competent. I always get good information and advice about the rental market and what I need to do to get the best out of ...
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Comment on agent fees
Excellent
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By: Vanessa
Apr 17, 2018
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Many thanks for the positive review - glad to hear the teams are supporting you with good advice and information regarding the rental of your properties. Kind Regards, Vanessa - Marketing Director ...

“Great to deal with from a landlords perspective !...”

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Mar 30,2018
Minithumbup
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Ben
By: 'Matthew'
Mar 30,2018
0 people found
this helpful
Always quick to find me new tenants in change over periods. Constantly keeping me updated with phone calls and emails so I am in the loop with what's going on. Have recommended to a lot of my friends who are looking for property's to rent ...
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Comment on agent fees
I think the fee is fair condsidering the service which is provided
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By: Vanessa
Apr 05, 2018
View all comments (1)
Great to hear that you are happy with our landlord's service and that we have been quick to find new tenants and our communication is good. We really appreciate the recommendations, many thanks. Kind Regards, Vanessa - Marketing Director ...

“ben townsend...”

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Mar 27,2018
Minithumbup
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Ben
By: 'jack'
Mar 27,2018
0 people found
this helpful
Brilliant service best we have had by far, always in contact and no matter how many phone calls he is always polite. I do have to say this company have been amazing with the needs we have wanted and helped us all the way by ...
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Comment on agent fees
good brilliant
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By: Vanessa
Apr 05, 2018
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Wow, amazing feedback to receive - thank you so much! Great to hear that both Ben and Dan have been brilliant and the service has been the best you've had by far! Many thanks for the review. Kind Regards, Vanessa - Marketing Director ...

“lettings...”

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Mar 26,2018
Minithumbup
By: 'Mr'
Mar 26,2018
0 people found
this helpful
Prompt efficient service. Our first tenants were highly satisfactory. We are informed of a seamless change from one set of tenants to another....
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Comment on agent fees
Fair
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“We are only in the application process for renting a ......”

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Mar 14,2018
Minithumbup
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Phil
By: 'Feeney'
Mar 14,2018
0 people found
this helpful
We are only in the application process for renting a new flat and it is safe to say Gatekeepers have been by far the best company we have had any dealings with. We had Phil Kendall show us around and right from the start we ...
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Comment on agent fees
Fees are very reasonable considering the high quality of service they provide.
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By: Vanessa
Mar 22, 2018
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I am delighted to hear that your experience with Gatekeeper has been so positive and that Phil's experience and professionalism meant that you felt looked after through your application process. Many thanks for the review. Kind Regards, Vanessa - Marketing Director ...

“I have actually been blown away at how good the ......”

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Mar 13,2018
Minithumbup
By: 'Simon'
Mar 13,2018
0 people found
this helpful
I have actually been blown away at how good the service has been from everyone at Gatekeepers, including and especially Jodie. Every detail has been taken care of and I have been kept in the loop at every stage. I'm very impressed and very thankful....
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Comment on agent fees
The fees are fair
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By: Vanessa
Mar 22, 2018
View all comments (1)
Amazing feedback to receive - thanks so much for posting, it's always great to hear that the team have delivered fantastic service, especially Jodie - she will be thrilled! Kind Regards, Vanessa - Marketing Director ...

“Excellent service, marketing was second to none, property sold within 21 ......”

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Mar 12,2018
Minithumbup
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Mat
By: 'Simon'
Mar 12,2018
0 people found
this helpful
Excellent service, marketing was second to none, property sold within 21 days, Mat is professional and approachable, offering a service that is second to none. Kept up to date every step of the way with practical and helpful advice, would highly recommend to any would be ...
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Comment on agent fees
very reasonable
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By: Vanessa
Mar 22, 2018
View all comments (1)
I am delighted to hear that your experience with Gatekeeper has been so positive and that Mat was professional and approachable. Thanks so much for the review. Kind Regards, Vanessa - Marketing Director ...

“I found a property I wanted to see with Gatekeeper. ......”

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Feb 15,2018
Minithumbup
By: 'George'
Feb 15,2018
0 people found
this helpful
I found a property I wanted to see with Gatekeeper. They contacted me quickly and all the way through to applying to rent, help was at hand. cheers....
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By: Vanessa
Feb 15, 2018
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Many thanks for the positive review - glad to hear the team was helpful through your property search and application. Kind Regards, Vanessa - Marketing Director ...

“I have just bought an investment property to rent and ......”

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Feb 14,2018
Minithumbup
By: 'Tom'
Feb 14,2018
0 people found
this helpful
I have just bought an investment property to rent and contacted Gatekeeper while I was looking. I met one of the Directors who went through step by step what I should look for. Even though I ended up buying from a different agent, the people ...
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By: Vanessa
Feb 15, 2018
View all comments (1)
Thank you so much for taking the time to share your positive experience with the Gatekeeper Team. I am delighted to hear that you got the support and help you needed. Kind Regards, Vanessa - Marketing Director ...

“Quick viewing appointment, clear concise advice, good communication unlike others ......”

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Feb 06,2018
Minithumbup
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Ben
By: 'B'
Feb 06,2018
0 people found
this helpful
Quick viewing appointment, clear concise advice, good communication unlike others we have dealt with. Never rented before and was worried about the process but have found Gateway a pleasure to work with....
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Comment on agent fees
GGood
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By: Vanessa
Feb 08, 2018
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Great to get good feedback on our good communication skills and that you feel you received clear concise advice! Many thanks for the review. Kind Regards, Vanessa - Marketing Director ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Gatekeeper Property Services Ltd

Regional Awards won by Gatekeeper Property Services Ltd

Individual Branch Awards

Witney, OX28



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