Gatekeeper Property Services Ltd
4.5/5, 608 reviews
86% recommended
96% sales valuation accuracy
99% sales fee satisfaction
97% lettings valuation accuracy
92% lettings fee satisfaction
Gatekeeper is a dynamic, sales driven business with a priority put on customer service.We have a dedicated shareholder driven team that support all our clients no matter what their requirements are.We have a strong affiliation to the trade bodies that regulate the sector and actively involve them in ... show more Gatekeeper is a dynamic, sales driven business with a priority put on customer service.

We have a dedicated shareholder driven team that support all our clients no matter what their requirements are.

We have a strong affiliation to the trade bodies that regulate the sector and actively involve them in our business development process.

We actively request feedback from our clients and evolve our business processes to ensure their voice is not just heard but the point of view is understood and requests for change implemented through the business.

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Latest Reviews

 View all Reviews 608
28th Sep 2024
reviewed by 'Adrian Missen'
“Dan / Sam and the team handled the sale in a very friendly & professional manner. Phil dealt with the completion very ......”
6th Sep 2024
reviewed by 'jamie'
“A Great service from the team at gatekeeper , Especially Dan and Phil who have looked after my properties for a ......”
1st Sep 2024
reviewed by 'Matteo'
“Very impressed by the proactive attitude of all the team members who dealt with my tenancy application. I found the ......”
12th Aug 2024
reviewed by 'Robert Rusu'
“Extremely satisfying , Answered all my questions very professionally , looking forward seeing you again to sign the contract....”
8th Aug 2024
reviewed by 'Moses'
“It was a nice reception. I like how your representative conducted the tour around the house...”
25th Jul 2024
reviewed by 'Beth'
“I have had great service during my tenancy from my property manager Charlie....”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 99% £90,000 £650,000
Lettings 97% 92% £400 £1,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
200 18 227 50 52 2 24 0 21 14
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Gatekeeper Property Services Ltd Branches (view all 4)
Aylesbury, HP19
Banbury, OX16
Swindon, SN1
Witney, OX28

“Downsizing Empty Nesters...”

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Jun 14,2018
Minithumbup
By: 'Sarah'
Jun 14,2018
0 people found
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Myself and my husband decided to downsize now that all the kids have left home. We were pleasantly surprised by Gatekeepers positivity in what is reported as a poor housing market. Their valuation seemed very accurate with our expectation and we managed to get viewings ...
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Comment on agent fees
First Rate
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“Moving in with my Partner...”

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Jun 13,2018
Minithumbup
By: 'Katie'
Jun 13,2018
0 people found
this helpful
I chose to rent my property out when I moved in with my Boyfriend. I have been exceptionally impressed by the service I have received from start to Finish. I would like to make a special mention to Ben and Lucy for all their hard ...
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Comment on agent fees
Excellent Value
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“Excited to be moving...”

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Jun 13,2018
Minithumbup
By: 'Richard'
Jun 13,2018
0 people found
this helpful
As a first time tenant I am very impressed with the service I have received. The viewing I completed were simple to book and the communication was excellent (by text and email). The payments I had to make were well explained and that helped me ...
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Comment on agent fees
Excellent
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“Excellent Service...”

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Jun 12,2018
Minithumbup
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Phil
By: 'W'
Jun 12,2018
0 people found
this helpful
Phil Kendall was knowledgable, extremely helpful and pleasant. Lucy Ford was diligent and courteous. A really outstanding team. I couldn't have asked for better service....
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Comment on agent fees
Fees are appropriate.
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By: Vanessa Brady
Jun 19, 2018
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Thank you for taking the time to post a positive review. Kind Regards, Vanessa - Marketing Director ...

“Great Advice & Support...”

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Jun 11,2018
Minithumbup
By: 'Julie'
Jun 11,2018
0 people found
this helpful
When my father passed away we were unsure on if we should sell his property or rent it. Phil gave us some excellent advice and gave us great confidence that renting was the way to go. He helped us with a list of things that ...
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Comment on agent fees
Excellent
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“Simple and Easy to Rent a Property...”

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Jun 11,2018
Minithumbup
By: 'Carl'
Jun 11,2018
0 people found
this helpful
In an era when customer service is generally poor it was refreshing to receive exceptional service from the Gatekeeper Team. Firstly my viewing appointment was scheduled at a convenient time at the weekend after work on a Saturday. When i decided to take the property ...
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Comment on agent fees
Good
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“The focus on customer care was excellent...”

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May 29,2018
Minithumbup
By: 'Graeme'
May 29,2018
0 people found
this helpful
I bought and then rented my first buy-to-let property with Gatekeeper. The advice from day on was sound and informative. They gave me an insight into other properties in the market, not just the ones they were selling and that gave me confidence that they ...
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Comment on agent fees
Best value I found
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“Just rented our first home...”

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May 28,2018
Minithumbup
By: 'Lucy'
May 28,2018
0 people found
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My partner & I have just rented our first home together through Gatekeeper and I am very happy with the service I received. As neither of us had done it before we were a bit green but they held our hand through it all. Excited to ...
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Comment on agent fees
Good
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“Always Been Professional & Courteous...”

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May 28,2018
Minithumbup
By: 'Pauline'
May 28,2018
0 people found
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I have been a customer of Gatekeeper for a number of years now and can't speak highly enough of them. Phil and Lucy have been my main points of contact in that time and have always been professional and courteous....
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Comment on agent fees
Very good value
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“House Sale - positive experience...”

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May 23,2018
Minithumbup
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Phil
By: 'Truly'
May 23,2018
0 people found
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Listed and sold out home with Gatekeeper. Great advice throughout the transaction, very informative and regularly kept us up to date with progress. Marketing material was excellent....
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Comment on agent fees
Very good value.
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“Professional & Driven to Get The Job Done...”

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May 22,2018
Minithumbup
By: 'Clare'
May 22,2018
0 people found
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Just wanted to say that I had a great experience with selling my home through Gatekeeper. Personable, Professional and driven to get the Job done. Many Thanks....
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Comment on agent fees
Excellent...good value
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“Returning to the UK...”

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May 21,2018
Minithumbup
By: 'Marc'
May 21,2018
0 people found
this helpful
I rented through Gatekeeper a number of years ago and then went to live abroad. After just over 5 years I have returned to the UK with my family and I have rented through them again. The communication and service is excellent and they are very ...
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Comment on agent fees
Very transparent and easily explained at every point. Plus reminders to pay when.
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“Good Advice & Quick Sale...”

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May 21,2018
Minithumbup
By: 'Witney'
May 21,2018
0 people found
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Gave me good advice on how to prepare my property for sale. Agreed a price and fee structure that suited my needs and then the marketing was quick to start. Managed to get my asking price which was a bit of a surprise really and ...
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Comment on agent fees
Competitive and I was happy with what was offered at the price
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“Vacating Tenant...”

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May 21,2018
Minithumbup
By: 'Robert'
May 21,2018
0 people found
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I have just moved out of a property that I rented for 2 and a half years. Only moving on as now moving in with my partner. The care team were excellent and always answered any questions I had. They did a great job at getting ...
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Comment on agent fees
No problem at all. Very clear and reasonable
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“I am a Landlord...”

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May 21,2018
Minithumbup
By: 'Sam'
May 21,2018
0 people found
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Thank very much for your report that gives me reassurance by knowing that my investment is in your capable hands as you look at it property like your own. As you know I haven't ever rented any property in the past but it shows that ...
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Comment on agent fees
Good
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“Property Transfer...”

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May 20,2018
Minithumbup
By: 'Jane'
May 20,2018
0 people found
this helpful
I have just moved my six rental properties to Gatekeeper to manage. The transfer has just been completed and given the amount of moving parts I was really impressed by how easy it all went. I received good communication on each property, what progress was ...
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Comment on agent fees
A good package for my needs
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“Moving Home...”

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May 20,2018
Minithumbup
By: 'Al'
May 20,2018
0 people found
this helpful
Rented my second property through Gatekeeper in Witney. I had a flat that me and my partner moved in to and now our daughter is a bit older we have taken on a house. Moving out of one property and in to the other was ...
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Comment on agent fees
Excellent and well explained and broken down
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“First Time Buyer...”

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May 18,2018
Minithumbup
By: 'Olive'
May 18,2018
0 people found
this helpful
I bought my first property with Gatekeeper and it was all very simple and stress free. It all went through in about 5 weeks which was very quick and the solicitors they recommended were very efficient and supportive as I had not bought a house before...
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Comment on agent fees
As a Buyer did not have to pay them
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“Kierans Reviews...”

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May 18,2018
Minithumbup
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Phil
By: 'Kieran'
May 18,2018
0 people found
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Just rented property with Gatekeeper. Phil was excellent and was very clear about what was expected and the steps from viewing to application and check-in. Many Thanks...
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Comment on agent fees
Good
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“Viewing & Application...”

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May 18,2018
Minithumbup
By: 'David'
May 18,2018
0 people found
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I have rented a property through the Swindon Team. I had an evening viewing with Dan and completed the on-line application the next day which was very simple and easy. I then was looked after by Sarah in the central team who did the rest ...
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Comment on agent fees
Reasonable
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“Landlord Abroad!...”

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May 18,2018
Minithumbup
By: 'Nicki'
May 18,2018
0 people found
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As a Landlord that lives abroad I rely on both the local sales team and the central office to be my eyes and ears keeping an eye on my investment. Everything runs smoothly a majority of the time and I can use my online account ...
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Comment on agent fees
I shopped around when I went with them and they were the best value I could find
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“Tenancy RenewedBusy but tenancy renewed OK...”

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May 18,2018
Minithumbup
By: 'Hughie'
May 18,2018
0 people found
this helpful
My tenancy has just been renewed for the 3rd time and I am very happy with the process. All done on-line very simple and easy for me and my partner to do. Don't have to go in to offices or print and post paperwork which ...
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Comment on agent fees
No issues with them
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“Experienced Landlord...”

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May 18,2018
Minithumbup
By: 'Gemma'
May 18,2018
0 people found
this helpful
I have rented out my properties with Gatekeeper for the last 10 years just over. Although as a Landlord you expect some ups and downs the team have always made sure I am aware and kept me up to date on things I need to know. ...
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Comment on agent fees
First Rate
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“Cant ask for more as a Landlord Really...”

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May 16,2018
Minithumbup
By: 'AM'
May 16,2018
0 people found
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As a Landlord of many years I have to say I have seen most things that agents claim to offer. Gatekeeper has stood firm against it commitments to me and also my tenants. My property gets looked after, I get regular updates without being 'hounded' ...
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Comment on agent fees
Very low management fee which is great as I want that sort of service
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“House Seller...”

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May 16,2018
Minithumbup
By: 'Jenny'
May 16,2018
0 people found
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Sold my house with a minimum of fuss. Little disturbance to the family which was great as it meant they did not get too distracted with the upheaval....
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Comment on agent fees
Lowest I had Found
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“Gatekeeper Has Excellent Service...”

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May 16,2018
Minithumbup
By: 'Hingus'
May 16,2018
0 people found
this helpful
We rented a house in Swindon through Gatekeeper. We have just bought our first home and we just wanted to say thanks because the team couldn't have been more helpful during a stressful time! They made sure we knew what we had to do throughout ...
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Comment on agent fees
Good
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“New Tenants Found Quickly...”

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May 16,2018
Minithumbup
By: 'Natalie'
May 16,2018
0 people found
this helpful
Thank you as always to the team at Gatekeeper, and in this instance especially Phil and Alex. Both worked very hard to make sure the transition to new tenants was as quick as possible, yet making sure that both new tenants and landlord get the ...
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Comment on agent fees
Excellent when compared to Many in the Market
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“Fantastic Experience and Service...”

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May 16,2018
Minithumbup
By: 'James'
May 16,2018
0 people found
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I have dealt with a number of agents over the years and always have felt a little let down by the communication or general customer care. My experience with Gatekeeper has broken that mold. The communication was excellent (both written and verbal) and the staff ...
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Comment on agent fees
Excellent Value for Money
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“Property Rental...”

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May 16,2018
Minithumbup
By: 'Two'
May 16,2018
0 people found
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Completed a great set of viewings with the Witney Office. We decided on a property to rent and the application was handled quickly and efficiently with good communication. Many Thanks....
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Comment on agent fees
Inline with others
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“Tenant for Over 4 Years...”

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May 16,2018
Minithumbup
By: 'Camilla'
May 16,2018
0 people found
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I have been a tenant with Gatekeeper for the past 4 years. Initially the Landlord managed the property himself and then switched so Gatekeeper did everything for them. My landlord was great but clearly busy and I have to say the service and communication from the ...
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Comment on agent fees
As I would expect
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Gatekeeper Property Services Ltd

Regional Awards won by Gatekeeper Property Services Ltd

Individual Branch Awards

Witney, OX28



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