100% sales valuation accuracy
99% sales fee satisfaction
95% lettings valuation accuracy
97% lettings fee satisfaction
Gallant Richardson is an independent, partner-led estate agency, specialising in both residential lettings and sales in the Colchester and North Essex area. We're not part of a large corporate chain. We opened our town-centre office in 1993. Since then, we've established our reputation by providing expert, personal advice on the local ...
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Gallant Richardson is an independent, partner-led estate agency, specialising in both residential lettings and sales in the Colchester and North Essex area. We're not part of a large corporate chain. We opened our town-centre office in 1993. Since then, we've established our reputation by providing expert, personal advice on the local sales and lettings market and by following the very best working practices.
Latest Reviews
View all Reviews 292
4th Jan 2025
reviewed by 'Deborah'
18th Dec 2024
reviewed by 'Brian'
17th Dec 2024
reviewed by 'Magdalena'
31st Oct 2024
reviewed by 'John Stanley Sherman'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 99% | £31,500 | £2,600,000 |
| Lettings | 95% | 97% | £380 | £1,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 39 | 2 | 94 | 9 | 87 | 0 | 44 | 4 | 10 | 3 |
Areas covered
- CO1
- Colchester
- CO2
- North Essex
- CO3
- CO4
- CO5
- CO6
- CO7
- CO8
- CO9
- CO11
Address
5 Culver Street West
Colchester
Essex
CO1 1JG
01206 548222
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Jan 18,2018
Jan 18,2018
0
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Craig and the team all provided a fantastic service throughout the sale of my property. I highly recommend them to any vendor....
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Jan 19, 2018
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Thank you for your kind Review David. Very pleased you were happy with our service. I will pass on your comments to Craig and the team. ...
Jan 18,2018
Jan 18,2018
0
people found
this helpful
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Fantastic Service. Craig artfully dealt with price negotiations on the sale of my flat and calmy dealt with some tricky issues in the sale process, working for the benefit of both myself and the purchaser. They do not operate as a 'corporate beast' promising the ...
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Comment on agent fees
Fees were negotiated to a highly competitive rate. The fee level had no bearing on their enthusiasm to get the property sold
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Jan 19, 2018
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Thank you for your kind review Chris. The team are focused on doing the job correctly for you and work very hard in making sure sales go through. I will pass on your comments to all the team. Many thanks. ...
Jan 03,2018
Jan 03,2018
0
people found
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I have dealt with Andy Wade and the Gallant Richardson team for 18 years.They are highly experienced, unbelievably pro active and in my book, faultless....
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Comment on agent fees
Always reasonable and highly competitive
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Jan 03, 2018
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Thank you for your kind review Terry. Very pleased it all went through for you. All the best in your new home. ...
Jan 02,2018
Jan 02,2018
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An agent with sound advice, very professional and friendly service. All queries were answered swiftly, and regular updates provided. Thank you for all your help....
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Comment on agent fees
Fees very reasonable
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Jan 02, 2018
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Thank you for your kind review which I will pass onto the team. ...
Dec 20,2017
Dec 20,2017
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I found the whole experience with these professional and informative agents great. Kept me informed and gave clear answers to any questions both with the rental and selling of our property. Unfortunately I'm only able to select two names above for star rating but everyone ...
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Comment on agent fees
Very good Fee's very happy with arrangement
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Dec 20, 2017
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Thank you for your kind review Graham which I will pass on to the whole team. All the best. ...
Dec 08,2017
Dec 08,2017
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Well what can I say two superb gents, if ever there was a time when you need someone to help fight your corner this was it and they were there, they calmed me down when I got annoyed ( not with them )...
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Comment on agent fees
reasonable and acceptable
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Dec 11, 2017
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Thank you for your kind review and I will pass on to Craig and Andy. All the best in your new home. ...
Nov 01,2017
Nov 01,2017
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Andy and the team have just sold our house for us. They were helpful, professional and courteous, and were involved from start to finish. Andy was happy to go 'the extra mile', including liaising with both sets of solicitors - ours and our buyer.
I ...
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Comment on agent fees
Very reasonable given you are getting a personal service.
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Nov 02, 2017
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Thank you for your kind review which is appreciated. We do focus on providing a good customer service and work hard on making sure sales go through so are very pleased you were happy with our service. All the best in your new home. ...
Oct 31,2017
Oct 31,2017
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All of the team at Gallant Richardson gave a first class service keeping me fully informed with the optimum and appropriate advice. Many thanks John...
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Comment on agent fees
very fair
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Oct 31, 2017
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Many thanks for your kind review which I will pass on to the team. ...
Oct 30,2017
Oct 30,2017
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Gallant Richardson have been amazing in my 5+ years as their tenant. They would definitely be my first choice for any future letting or buying. They were so incredibly helpful with anything that came up, big or small. At the end of the tenancy they helped ...
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Comment on agent fees
Very reasonable fees compared to others in the local area. Also, very clear about what the fees are.
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Oct 30, 2017
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Thank you so much for your kind review. We do work very hard for both tenants and landlords so we are pleased you are happy with our service. All the best in your home home and please do not hesitate to contact us if we can help in the future. ...
Oct 19,2017
Oct 19,2017
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Craig was very professional and helpful in the sale of my Mother's bungalow. Keeping me updated on a regular basis which is essential. I would recommend both Craig and Gallant Richardson to others....
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Comment on agent fees
The fees were very reasonable. Being a fixed upfront figure you know exactly how much you will be paying.
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Aug 26,2017
Aug 26,2017
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Fantastic customer service during a difficult purchase. Andy went above and beyond what would normally be expected, without his efforts there's every chance the purchase would have fallen through. Highly recommended....
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Aug 22,2017
Aug 22,2017
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From start to finish we have had a fantastic service. The property was marketed well. We were kept informed, in fact we were getting better information than through the solicitor and they really pushed to get exchange and completion dates organised. I Can't fault this ...
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Comment on agent fees
We were given a good price especially considering the work they did.
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Aug 22, 2017
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Thank you for your kind review Glen. I will pass on to Andy. ...
Jul 27,2017
Jul 27,2017
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Used this agent for over ten years. Their attention to detail ans success rate has been first class. They take care and attention to a very high level and the tenants they ontain are always top quality....
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Comment on agent fees
Fees are modest and good value for the level of service.
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Jul 28, 2017
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Thank you for your review. It is appreciated. We do work hard to do things correctly and protect our landlords investment whilst providing a service to their tenants. ...
Jul 22,2017
Jul 22,2017
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Gallant Richardson were chosen as my letting agents because they showed an excellent understanding of the law as applied to overseas landlords, and took plenty of time to explain the whole procedure of letting to me. As a first-time landlord who is keen to treat ...
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Comment on agent fees
At 11% of my income per month - negotiated down from 12%, these are not the cheapest (others quoted 10%) but for this they contact me first regarding any repairs, go with my decision regarding using their people or mine, and ensure all goes smoothly.
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Jun 05,2017
Jun 05,2017
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I have had excellent service from all the team, over 16 years of buying the property, then later letting it out and finally selling it. They have been polite and helpful but more importantly know the local area in depth, in relation to buying, selling and ...
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Jun 05, 2017
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Thank you for your kind review and your business over the last 16 years. All the best. ...
Jun 03,2017
Jun 03,2017
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Having used this agent to source our Tenants for the past 15 years and finally selling the property for us with an outstanding result ,we have been very impressed with the service Andy Wade and his team provided...
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Comment on agent fees
Very satisfied
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Jun 05, 2017
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Thank you for your kind review. We will miss you as a landlord but thank you for choosing us to sell your property. All the best. ...
May 18,2017
May 18,2017
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people found
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Excellent service from Gallant Richardson, they have communicated with us every step of the way and because of that we have been able to drive the process to a swift completion. Makes such a difference when you work with genuinely lovely and efficient people. Thanks!...
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Comment on agent fees
Very fair and competitive - certainly earn their money due to the extra mile they go for you.
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May 18, 2017
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Thank you for your kind review. The sales team do work very hard to make sure sales progress and reach completion. All the best in your new home. ...
“Absolutely amazing service 5**** + highly recommended!!! All staff really care about ......”
May 18,2017
May 18,2017
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Absolutely amazing service 5**** + highly recommended!!! All staff really care about you and make sure you receive excellent service, they helped to make selling as stress free as possible!!!...
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Comment on agent fees
Good
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May 19, 2017
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Thank you for you kind review which is appreciated by the sales team. All the best in your new home. ...
May 16,2017
May 16,2017
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I have found Debbie to be very professional and responsive to any issues arising from letting my property. Her communication is excellent and everything has been actioned as she arranged.
I have found Tim to be very professional and his advised on letting my property ...
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Comment on agent fees
I feel you get value for money for the agents fees.
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May 16, 2017
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Thank you for your kind review which is appreciated by the whole team. ...
May 11,2017
May 11,2017
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GR have been dealing with both our purchase and sale over the last two months. Unfortunately we are no longer proceeding but this is no way any fault of GR. Throughout the process Craig has been highly professional and kept us informed of matters in ...
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Comment on agent fees
Fees were very reasonable as a fixed fee was set for both buying and selling.
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May 11, 2017
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Thank you for your kind review. I will pass on your comments to Craig. If ever we can help in the future please do not hesitate to contact us. All the best. ...
May 06,2017
May 06,2017
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I have rented from GR for 5 and a half years, and I have just recently purchased the property through them.
I could not be happier with them as my agent, and want to say a huge thank you to Andy for helping and supporting me ...
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Apr 24,2017
Apr 24,2017
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We have used Gallants for many years. They find prospective tenants, arrange credit checks, produce tenancy agreements and inventories of our furnished properties, check in the tenants, administer the TDS scheme and check out the tenants. Without exception, all staff are excellent in their various ...
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Comment on agent fees
Good
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Apr 24, 2017
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Thank you for your kind review Brian. I will pass on to the whole team. ...
Apr 22,2017
Apr 22,2017
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GR has looked after our properties very well. It runs very smoothly. The personal touch is very important. Well done. Robin Greatorex...
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Comment on agent fees
Very reasonable
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Apr 24, 2017
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Thank you for your kind review Robin. I will pass it on to the team. ...
Apr 20,2017
Apr 20,2017
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I have been a landlord client with Gallant Richardson for many years and have never considered moving to another agent. Not only have the team given great service, but I have also received valuable financial advice. I am away abroad some of the time, but ...
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Comment on agent fees
The fees are fare and in line with the efficiency of the firm.
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Apr 20, 2017
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Many thanks for your kind review and your support. ...
Apr 20,2017
Apr 20,2017
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Great team. Guided me through every aspect of buy to let in a professional manor. Property management team have both extensive knowledge and experience, to offer me full confidence in their service...
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Comment on agent fees
Fees are good in comparison with local agents
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Apr 21, 2017
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Many thanks for you kind review. ...
Jan 25,2017
Jan 25,2017
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Absolutely brilliant, all staff at GR are so helpful and friendly! Rented a couple of properties from them now and wouldn't honestly use anyone else! All the staff are knowledgeable and get your problems sorted very quickly! Would 100% recommend them to everyone!...
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Comment on agent fees
Good! Very reasonable!
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Nov 24,2016
Nov 24,2016
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Gallant Richardson is the only Estate Agent I would use in Colchester, we have been a customer for many years, both selling and renting properties. We unfortunately once used one of the chains, what a disaster. You certainly get a professional and personal touch with ...
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Comment on agent fees
The fees are spot on.
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Nov 18,2016
Nov 18,2016
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I have had the pleasure to work with Gallant Richardson as both letting agents as well as sales agents and have nothing but praise. They are a small but personal agency and have always been very helpful. Enquiries have always been handled promptly and their ...
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Comment on agent fees
Good
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Nov 16,2016
Nov 16,2016
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Its approaching 11 years since my property was placed in the hands of the Gallant Richardson Team. I could not have chosen a more efficent, honest and friendly agent to handle my letting. For all of this time I have lived abroad and needed an agent ...
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Nov 11,2016
Nov 11,2016
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All the team is very sufficient and professional.
Quick response on check out and all other enquiries I had through my tenancy.
All staff very helpful and friendly.
Well done to all of you.
Overall a very nice experience with Gallants and Richardson.
The best ...
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Comment on agent fees
Fees are acceptable for the property I've rented
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Craig
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Andy
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Tim
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Rebecca
(21)
Joanne
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Debbie
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Rachel
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Ross
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Debbie
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Jill
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Keith
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
In order to maintain a high level of service to customers, to ensure compliance with certain legal requirements, and to comply with the conditions of membership of NAEA (National Association of Estate Agents), ARLA (Association of Residential Letting Agents) and TPO (The Property Ombudsman)
Gallant Richardson adopt an In-House Complaints procedure
Last updated at 4:26 PM 21/10/2019 by allAgents
Gallant Richardson adopt an In-House Complaints procedure
Awards won by Gallant Richardson
Regional Awards won by Gallant Richardson
Individual Branch Awards
Colchester, CO1
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2024
Best Estate Agent in Colchester
-
2024
Best Letting Agent in Colchester
-
2024
Best Estate Agent in CO1
-
2024
Best Letting Agent in CO1
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2023
Best Letting Agent in Colchester
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2023
Best Estate Agent in Colchester
-
2023
Best Estate Agent in CO1
-
2023
Best Letting Agent in CO1
-
2022
Best Letting Agent in CO1
-
2022
Best Estate Agent in CO1
-
2022
Best Letting Agent in Colchester
-
2022
Best Estate Agent in Colchester
